MARKETING 3553 INTERNATIONAL MARKETING TEMPLE UNIVERSITY FALL 2009 Instructor: Prof. C. Anthony Di Benedetto Office Hours: To be announced. E-mail: anthony.dibenedetto@temple.edu Website: http://sbm.temple.edu/~tonyd This course is available on Blackboard. Course Description This course examines the impact of economic, cultural, political, legal and other environmental influences on international marketing. Within this context, we will discuss how to identify and analyze worldwide marketing opportunities, examine product, pricing, distribution and promotion strategies, and explore comparative marketing systems. Several cases have been selected and will serve as a basis of discussion in many of the class meetings. Some of these are in-depth cases appearing at the end of your text or online, while others are “short cases” appearing at the end of chapter readings throughout your text. These cases and short cases cover a broad range of international and global marketing issues. The cases represent a mix of companies doing business globally. Preparation, discussion, and analysis of these cases are major components of this course. On other days we will discuss chapters assigned from the textbook and/or accompanying videos. In all cases, it is expected you have read the chapters ahead of time and are ready to participate. Grading Case Hand-ins (Group) (3 cases x 10% each). Case Summaries (Group) . . . Term Paper (Group) . . . . Class participation (Individual) . . . . . . . . . . 30% 10% 45% 15% No assignments for extra credit will be offered. A. Case Hand-ins and Summaries Form groups of about 3-5 students. Three cases are assigned for hand-in written reports, worth a total of 30% of your final grade. Each group will prepare a full written report on each of these three cases (specific requirements for hand-in will be given in class). There are several other cases and short cases scheduled throughout the semester (see course schedule). Each group will be assigned to ONE OR TWO short cases (depending on number of students and groups). For your assigned short case, prepare and hand in a very short written summary of the case (no more than two pages double-spaced per group) and be prepared to make a 10-minute informal presentation in front of the class (details to be discussed in class). I require the written summaries in HARD COPY form, not e-mails. These summaries and presentations taken together will be worth 10% of your final grade. The summaries must be turned in before the class discussion of that case begins. Once the case is discussed in class I cannot accept the summary. B. Term Paper Working within your group, you will turn in a term paper and also present your paper professionally in front of the class. The quality of the term paper and its presentation in class, taken together, will account for 45% of your final grade. In your term paper, your group will write a case report on a specific product or company, the theme of which will be “international marketing competition.” Several class periods at the end of the term are reserved for class presentations (see syllabus). Early in the semester (not later than the end of the fourth week), your group must submit your topic to me for approval. This submission should be no more than one page double spaced. At that time, you may request a class presentation date (first come, first served). I will try to satisfy everyone’s date request wherever possible, but will have a balanced number of groups across the three dates (that is, not every group can go last). At the end of the ninth week I would like a short (5 pages double spaced, absolute maximum) progress report from each group. Your term paper can deal with any of the marketing issues or problems discussed in this course (research, segmentation, positioning, product development, pricing strategy, advertising strategy, etc.). You should provide the required company and industry background, and as much information as you can about the specific product or company issue you are studying. Use a decision-making perspective. That is, write in such a way as you are illustrating how the company made a marketing decision. Again, this will vary from paper to paper, and could be a segmentation decision, a new product decision, an advertising decision, etc. Multiple decisions are also acceptable. Term paper length should not exceed 15 double-spaced pages total, including figures, exhibits, tables, etc. Please include your references at the end of your paper. Lack of appropriate citation of your sources (including web pages and electronic publications) constitutes plagiarism. For the class presentation, PowerPoint is required, and your group should also distribute to the class a one page summary of the marketing decision you are illustrating. Although it is not required, it is certainly desirable if you can spice up the presentation with the use of videotaped or downloaded ads, visits to the company and/or product website (in particular the international websites), recommended advertising campaigns, and the like. Be creative, strive to educate the class but also do not lose sight of the need to make it interesting and even entertaining! C. Class participation Participation is worth 15% of your final grade. Pease note the heavy emphasis on class participation in the grading scheme. Participation is absolutely essential. You will get a lot more out of the course by being a frequent contributor to class discussions. Since there is heavy emphasis on the short cases, the most obvious way to earn many participation points is to be a frequent, prepared participator in the short cases. There are many other ways to earn participation points. Ask interested questions in class; read the chapters and be prepared to contribute to the discussion; read the business press and bring examples of good/bad/unusual international business practice for the class to discuss; and in short, show an active interest in the course. Please inform me before class starts if you are unprepared for the class discussion. I will assume if I don’t hear from you that you are ready to respond if I choose you at random for class participation. Materials Kotabe and Helsen, Global Marketing Management, 4th Edition, Wiley. ISBN: 978-0-471-75527-2 Additional cases are available on the text website: http://www.wiley.com/college/kotabe Follow link to “Student” then to “Additional Case Studies.” Several useful links are included on the External Links page on Blackboard. Other materials may be made available by the instructor. Notes The instructor reserves the right to make changes to the syllabus at any time. Announcements made in class will be deemed sufficient notice. Policy on late assignments: No late assignments can be accepted under any circumstances. SCHEDULE – MARKETING 3553 (250) – FALL 2009 INTERNATIONAL MARKETING Sept. 1 Introduction to Course Sept. 3 Ch. 1 (including Appendix): The Globalization Imperative Sept. 8 Ch. 2: Global Economic Environment. GROUPS MUST BE CHOSEN Sept. 10 Ch. 3: Financial Environment. CASE: Samsung (p. 107) Sept. 15 Ch. 4: Global Cultural Environment. CASE: Benetton (website) Sept. 17 Ch. 5: Political and Legal Environment. CASE: Coca-Cola in India (p. 193) Sept. 22 FIRST HAND-IN CASE: Motorola: China Experience (website) Sept. 24 Ch. 6: Global Market Research. CASE: Creative Technology (p. 245) LAST DATE TO SUBMIT TERM PAPER TOPIC Sept. 29 Ch. 7: Global Market Segmentation and Positioning CASE: Anheuser-Busch International: Latin America (p. 632) Oct. 1 Ch. 8: Global Marketing Strategies. CASE: GM & Ford (p. 279) Oct. 6 Ch. 9: Global Market Entry Strategies. CASE: Starbucks Coffee: Expansion in Asia (website) Oct. 8 CASE: Volkswagen in China (p. 637) Oct. 13 Ch. 10: Global Sourcing Strategy. CASE: BenQ (p. 315) Oct. 15 SECOND HAND-IN CASE: Ceras Desérticas (website) Oct. 20 Ch. 11: Global Product Policy Decisions: New Products. CASE: Curiously Strong Mints (Altoids) (p. 404) Oct. 22 CASE: Danone: Marketing the Glacier (website) CASE: iPod in Japan (website) Oct. 27 Ch. 12: Global Product Policy Decisions: Marketing Products and Services. CASE: Honda in Europe (p. 627) Oct. 29 Ch. 13: Global Pricing; CASE: Pepsi One (website) PROGRESS REPORT ON TERM PAPER DUE Nov. 3 Ch. 14: Communicating with the World Consumer. CASE: Nokia (p. 472) CASE: BMW Marketing Innovation (website) Nov. 5 Ch. 15: Sales Management. CASE: Hilton (p. 503) Nov. 10 Ch. 16: Global Logistics and Distribution. CASE: Wal-Mart in Brazil (p. 643) Nov. 12 THIRD HAND-IN CASE: Herman Miller (website) Nov. 17-19 Ch. 17: Export and Import Management. CASE: Sony Grey Markets (p. 566) Nov. 19 Ch. 18: Global Marketing Operations. CASE: P&G Organization (p. 592) Nov. 24 Ch. 19: Global Marketing and the Internet, CLASS PRESENTATIONS Dec. 1-3 CLASS PRESENTATIONS Dec. 8 CLASS PRESENTATIONS – ALL TERM PAPERS DUE