Crisis Management IV-C
Learning Plan 1
Key concepts underlying crisis management
Overview
Imagine an instance where you are asked to enter a situation and manage it most effectively. What would
you consider? What information would you want, and how would you quickly set priorities? That's
what this Learning Plan is all about. As you work through the activities in this Learning Plan you will be
asked to consider how to both respond to and manage crisis situations.
Prerequisites
o
BEFORE COMING TO CLASS - READ the assigned pages from the Student Manual.
Target Competency
1.
Identify the types of situations and the characteristics of individuals that are likely to be
encountered in crisis management situations.
Linked Core Abilities
F.
Interact with others
Performance Standards
You will demonstrate your competence:
o
by writing an essay on the range of behaviors that emotionally disturbed persons are likely to
display in crisis situations and that law enforcement officers will need to address.
Your performance will be successful when:
o
the introduction includes a clearly stated thesis
o
the introduction introduces the main ideas of emotionally disturbed persons and behaviors that are
typical of these individuals
o
each main idea is developed in a paragraph
o
each main idea is developed using supporting material
o
the closing statement summarizes the main points of the essay
o
the essay evidences correct grammar, punctuation, and spelling
o
the essay is neat and presentable
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Crisis Management IV-C
Learning Plan
Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency:
1.1
List the four key goals for a law enforcement officer in managing crisis situations.
1.2
1.3
Identify the three basic categories of emotionally-disturbed persons (EDP's).
Identify at least three behavioral indicators that a person may have a possible mental disorder.
1.4
List the four mental disorders that are defined as "serious and persistent" mental illnesses.
1.5
List the seven steps of the crisis cycle.
1.6
List the recommended steps that a law enforcement officer should follow as part of preintervention preparation.
1.7
Identify the five steps in the "Crisis Intervention Format."
Learning Activities
_____1.
DISCUSS a real world incident concerning the interaction between an officer and a
disturbed person (EDP).
_____2.
IMAGINE that you are a law enforcement officer encountering an individual (in a public
place) who appears highly agitated, is yelling loudly, and is swinging his fists in a wild
manner. What would you do?
PARTICIPATE in a discussion of the four key goals for law enforcement in managing a
crisis situation.
LISTEN to a presentation by your instructor on the three basic categories of emotionally
disturbed persons.
_____3.
_____4.
_____5.
In a small group, CLASSIFY individuals with various characteristics into the three
categories of emotionally disturbed persons.
_____6.
LISTEN to a presentation by your instructor on the behavioral indicators that are
characteristic of people with mental disorders.
_____7.
LISTEN to a presentation by your instructor on the mental disorders that are defined as
"serious and persistent" mental illnesses.
_____8.
In a small group, DEFINE the "serious and persistent" mental illnesses.
_____9.
LISTEN to a presentation by your instructor on the seven steps of the crisis cycle.
_____10.
In a small group, WRITE up a scenario that addresses the 7 steps of the crisis cycle for an
assigned disorder. Your scenario must explain how an individual with this disorder would
act at each stage in the cycle.
_____11.
LISTEN to a presentation by your instructor on the recommended pre-intervention
preparation steps that an officer should follow.
_____12.
PRACTICE following the steps to calm yourself in preparation for a crisis situation.
_____13.
LISTEN to a presentation by your instructor on the crisis intervention format.
_____14.
In a small group, WRITE up a scenario that addresses the 5 steps of the "Crisis Intervention
Format" for an assigned disorder. Your scenario must explain how an individual with this
disorder would act at each stage in the cycle.
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Crisis Management IV-C
Learning Plan
Assessment Activities
_____1.
Write an essay on the range of behaviors that emotionally disturbed persons are likely to
display in crisis situations and that law enforcement officers will need to address.
_____2.
Complete the written evaluation with a minimum score of 70%.
Crisis Management IV-C
Learning Plan 2
Emergency detentions and emergency
protective placement
Overview
In this Learning Plan you will consider the practical application of Wisconsin law for emergency
detention and emergency protective placement. Consider these questions: when are such detentions
allowed? What does the law require? And what practical aspects of your job are involved?
Prerequisites
o
o
Review Wis. Stats 51.15 and 55.06
BEFORE COMING TO CLASS - READ the assigned pages from the Student Manual.
Target Competency
2.
Apply Wisconsin statutory requirements and general guidelines regarding emergency
detentions and emergency protective placements of persons.
Linked Core Abilities
A.
Use effective decision making strategies and apply ethics
Performance Standards
You will demonstrate your competence:
o
by completing emergency detention and emergency protective placement forms based on
simulated situations.
Your performance will be successful when:
o
the report presents an accurate account of the background information
o
o
the report presents an accurate account of the situation
the report is written in a factual manner
o
the report presents information in an organized (chronological) fashion
o
the report evidences correct grammar, punctuation, and spelling
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Crisis Management IV-C
Learning Plan
Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency:
2.1
Identify the key provisions of Wis. Stat. § 51.15, regarding conducting emergency detentions of
persons.
2.2
Define an "intoxicated person" according to Wis. Stat. § 51.45(2)(f).
2.3
Define the term "incapacitated by alcohol" according to Wis. Stat. § 51.45(2)(d).
2.4
Identify the criteria that a law enforcement officer is to use when determining the appropriateness
of taking a person into custody for purposes of emergency detention, under Wis. Stat. § 51.15.
2.5
Identify the requirements under Wis. Stat. § 51.45(11)(b), for a law enforcement officer in
responding to a person who meets the statutory definition of a person who is "incapacitated by
alcohol."
2.6
Identify the key provisions of Wis. Stat. § 55.06(11), regarding conducting emergency protective
placements of persons.
Learning Activities
_____1.
DISCUSS a real world incident concerning the interaction between an officer and a
disturbed person (EDP).
_____2.
LISTEN to a presentation by your instructor on Wisconsin statutory requirements
concerning emergency detentions and emergency protective placements.
_____3.
LISTEN to a guest presenter (such as from the corporation counsel from the county) discuss
sections of Wisconsin State Statute 51 and 55.
_____4.
In a small group, WRITE up a scenario that addresses an assigned emergency detention or
emergency protective placement issue.
_____5.
PARTICIPATE in a scenario addressing emergency detention or emergency protective
placement.
_____6.
CREATE a branched "if/then" decision table describing emergency detention and
emergency protective placement options.
Assessment Activities
_____1.
Complete emergency detention and emergency protective placement forms based on
simulated situations.
_____2.
Complete the written evaluation with a minimum score of 70%.
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Crisis Management IV-C
Learning Plan
Crisis Management IV-C
Learning Plan 3
Law enforcement response to people in
crisis
Overview
How would a person in law enforcement apply crisis management principles to people in crisis due to a
possible mental disorder, suicidal feelings, alcohol or drug abuse, developmental disability and/or
dementia?. Being able to identify behavioral indicators according to established law is critical. These
difficult issues are the topics in this Learning Plan.
Prerequisites
o
BEFORE COMING TO CLASS - READ the assigned pages from the Student Manual.
Target Competency
3.
Identify key concepts and elements associated with law enforcement response to people in
crisis.
Linked Core Abilities
A.
C.
Use effective decision making strategies and apply ethics
Manage emergencies
Performance Standards
You will demonstrate your competence:
o
by classifying law enforcement responses to crisis intervention situations into a flowchart.
Your performance will be successful when the:
o
flowchart depicts all of the items in the process
o
flowchart shows the relationship of one step to another
o
flowchart shows a clear understanding of the topic
o
o
flowchart shapes are used correctly
flowchart is neat and well organized
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Crisis Management IV-C
Learning Plan
Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency:
3.1
Identify the recommended guidelines for a law enforcement officer to follow when responding to
a person with a possible mental disorder.
3.2
Identify the recommended guidelines for a law enforcement officer to follow when responding to
a person in an apparent suicidal crisis.
Identify the recommended guidelines for a law enforcement officer to follow when responding to
a person who has or may have mental retardation or another form of developmental disability.
Identify the recommended guidelines for a law enforcement officer to follow when responding to
a person who has or may have Alzheimer's disease or another form of dementia.
3.3
3.4
Learning Activities
_____1.
DISCUSS a real world incident concerning the interaction between an officer and a
disturbed person (EDP).
_____2.
_____3.
LISTEN to a presentation by your instructor on responding to people in crisis.
LISTEN to a guest presenter discuss issues of drug abuse.
_____4.
LISTEN to a guest presenter discuss Wisconsin State Statute 51.45.
_____5.
In a small group, WRITE up a scenario that addresses an assigned mental disorder, suicidal
feelings, alcohol or drug abuse, developmental disability and/or dementia. Your scenario
must incorporate the verbal, behavioral and environmental indicators.
REVIEW the component parts of the 51.15 form and look at how it might apply to one of
the class scenarios.
_____6.
_____7.
VIEW a video on the topic of responding to a person in crisis (title: "Police and People
With Disabilities").
Assessment Activities
_____1.
Create a flowchart of law enforcement response to crisis intervention situations.
_____2.
Complete the written evaluation with a minimum score of 70%.
Crisis Management IV-C
Learning Plan 4
Management of persons in crisis
Overview
In this Learning Plan you will actively participate in, critique your own actions, and critique the actions of
others in the application of crisis intervention principles and techniques.
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Crisis Management IV-C
Learning Plan
Prerequisites
o
BEFORE COMING TO CLASS - READ the assigned pages from the Student Manual.
Target Competency
4.
Apply crisis intervention principles and techniques.
Linked Core Abilities
A.
Use effective decision making strategies and apply ethics
B.
C.
Use tactics
Manage emergencies
Performance Standards
You will demonstrate your competence:
o
by participating in a crisis intervention contact scenario.
Your performance will be successful when the:
o
o
student officer follows the RESPOND model when approaching the scene.
student officer dialog is in accordance with professional procedures
o
student officer continually assesses the situation for unsafe conditions and maintains appropriate
distances
o
student officer chooses an appropriate resolution to the contact and acts according to the chosen
resolution
Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency:
4.1
Apply pre-intervention preparation strategies in crisis intervention situations.
4.2
Demonstrate application of the crisis intervention format in simulated situations.
4.3
Devise resolution strategies for use in crisis intervention situations.
4.4
Implement resolution strategies in crisis intervention situations.
Learning Activities
_____1.
_____2.
PARTICIPATE in a scenario using proper crisis intervention principles and techniques.
With your instructor, CRITIQUE the scenario performed by your classmates.
Assessment Activities
_____1.
Complete a simulation of a crisis intervention contact.
_____2.
Complete the written evaluation with a minimum score of 70%.
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Crisis Management IV-C
Learning Plan
Crisis Management IV-C
Learning Plan 5
Reports - Verbal and Written
Overview
In this Learning Plan you will actively participate in, critique your own actions, and critique the actions of
others in the application of crisis intervention principles and techniques.
Prerequisites
o
BEFORE COMING TO CLASS - READ the assigned pages from the Student Manual.
Target Competency
5.
Articulate the decision-making process taken to manage persons in crisis.
Linked Core Abilities
E.
Articulate and document actions
Performance Standards
You will demonstrate your competence:
o
by verbally explaining your actions taken in the simulated crisis intervention contact.
o
by writing a report of the actions taken in the simulated crisis intervention contact.
Your performance will be successful when:
o
you present complete, relevant evidence needed to support your actions
o
o
you present accurate information
you present the information in an organized manner
o
your explanation presents sound reasoning as you describe the decisions you made throughout the
process
o
the report presents an accurate account of the background information
o
the report presents an accurate account of the situation
o
the report documents actions that have been taken to address the situation
o
the report is written in a factual manner
o
the report presents information in an organized (chronological) fashion
o
the report evidences correct grammar, punctuation, and spelling
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Crisis Management IV-C
Learning Plan
Learning Objectives
This learning plan addresses the following learning objectives to help you master the competency:
5.1
Verbally explain crisis intervention actions taken and the reason(s) for such actions, based on a
simulated situation involving a law enforcement contact with an emotionally disturbed person or
persons (EDP).
5.2
Complete a written statement of emergency detention, which includes minimum information
specified in Wis. Stats. §§ 51.15(4) and (5), based on a simulated situation.
5.3
Complete a written statement of observations regarding a person who may require emergency
protective placement under Wis. Stat. § 55.06, based on a simulated situation.
5.4
Prepare a written incident report which satisfactorily describes crisis intervention actions taken
and the reason(s) for such actions, based on a simulated situation involving a law enforcement
contact with an emotionally disturbed person or persons (EDP).
Learning Activities
_____1.
LISTEN to a lecture describing the required reports, and the proper form to complete based
upon the situation encountered.
_____2.
_____3.
PREPARE the narrative section of the appropriate report based on a simulated situation.
FILL-IN the emergency detention form using a simulated scenario.
_____4.
FILL-IN the emergency protective placement form using a simulated scenario.
Assessment Activities
_____1.
Complete a verbal and written report of a crisis intervention contact.
_____2.
Complete the written evaluation with a minimum score of 70%.
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Crisis Management IV-C
Learning Plan