SCOTT WILLIAMS
2998 Treeknoll Court ▪ Cincinnati, OH 45244
513-678-5588 ▪ 513-624-9657 ▪ scottHwilliams3@yahoo.com
http://www.webprofile.info/swilliams/
SENIOR DIRECTOR / EXECUTIVE OFFICER / VICE PRESIDENT
Business Development  Operations Management  Information Technology
Dynamic leader with innate ability to drive over $500 million in top-line revenues and bottom-line cost savings
through innovative business practices. Extensive background in customer service operations and delivery for
Fortune 100 companies. Hands-on executive passionate about utilizing technology to improve business results.
Successful track record in executing operational performance improvements, technical projects, and market
strategies while consistently launching innovative, value added products and services. Core Competencies:
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Strategic Business Planning
Program & Project Management
Sales & Customer Centric Development
Quality Execution & Deliverables
Supply Chain Optimization & Analysis
Enterprise Data Management/Optimization
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Strategic Alliances & Partnerships
E-Commerce & B2B Communications
New Business / Start-Up Operations
Organizational Development & Planning
Turnaround & Change Management
Strategic Assessment & Business Redesign
Multi-faceted executive with outstanding leadership and cross-functional team building skills who continually
fosters collaboration, continuous process improvements, and improved shareholder value. Recognized for
Industry Best Practices Leadership in trading partner E-Commerce communication, supply chain optimization,
data management, and global data synchronization.
P R O FE S S I O N AL E XPE RI E N CE
DUNNHUMBY-USA, LLC, Cincinnati, OH
Senior Director of Client Development & Services (2004 to 2006)
Created internal organizational capacity to manage Kroger business needs. Developed templates of business
processes to improve Kroger performance. Reapplied templates to market to external companies as additional
revenue stream. Assessed quality assurance issues related to internal department and cross-departmental
functions. Created annual objectives, goals, strategies, and measures that cascaded through all departments.
Created 18-month business planning calendar to include executive meeting, finance, and HR activities.
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Pivotal in producing $63M+ revenue annually with 2-1/2 year implementation cycle through integration of
data and methods into Kroger infrastructure to imbed process and reliability within organizational structure.
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Led, developed, and executed deployment of annual plans, business development targets, organizational
effectiveness, and quality assurance initiatives.
IBM GLOBAL BUSINESS CONSULTING SERVICES, Cincinnati, OH
Partner & Executive Consultant (2001 to 2004)
Assessed client needs and created proposals. Delivered solutions that exceeded client expectations. Led delivery
team in execution of client engagements. Identified additional “starburst” client opportunities. Documented
breakthrough activities into case studies, white papers for reapplication. Led IBM presence in industry forums.
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Established IBM as #1 leader in B2B collaboration services in support of trademarked industry initiatives.
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Drove $300M+ in revenue growth and cost savings through Fortune 500 retailer/manufacturer engagements.
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Initiated $20M first-year services revenue at Campbell’s Soup Company with Wal-Mart B2B Pilots.
Résumé: Scott Williams
Page Two
PROFESSIONAL EXPERIENCE (continued)
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Aligned employee knowledge and talent within organization to systematically create enterprise data
management services practice, generating $15M in annual revenue.
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Published three white papers on enterprise data management, data synchronization, and CPFR.
THE PROCTER & GAMBLE COMPANY, Cincinnati, OH
Global eBusiness Development Director (1999 to 2001)
Orchestrated and implemented industry-facing business development of UCCnet™ as industry data
synchronization solution and sold product to top executives of leading grocery/consumer products companies.
Presented business value of data synch at FMI/GMA/GCI industry conferences. Conformed P&G business
requirements into UCCnet™ functional design and aligned product catalog application development process.
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Directed industry development of UCCnet™ and drove internal processes to maximize data synch benefits.
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Generated over $60M in first-year signings for 200+ solution partners, manufacturers, and retailers.
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Created $4M data sync business process improvement standards for P&G.
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Received Wegman Award for leadership in Electronic Commerce Foundation development.
Global Customer Supply Chain Manager (1998 to 1999)
Spearheaded and executed industry-facing development of CPFR™ as standard for supply chain replenishment
practices. Led pilots with key retailers to substantiate business case for supply chain focused improvements for
key clients including Wal-Mart, Kroger, Target, Meijer, Tesco, and Sainsbury. Point of contact to industry
analysts regarding company’s supply chain strategy. Participated on team of highly specialized experts in supply
chain and customer demand management.
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Led $5B “Ultimate Supply System” savings project as worldwide strategy for supply chain management.
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Published first-ever retail pilots using demand data (Collaborative Planning, Forecasting & Replenishment).
Table Maintenance Process Manager (1996 to 1998)
Established corporate strategy and policy on electronic customer business communications. Led industry
practices on simplifying and standardizing product communication using EDI. Supervised three IT teams
totaling 25 full-time employees in driving product, price, and promotion data.
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Delivered $40M+ in annual corporate savings projects against personally defined corporate strategy/policy.
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Published industry best practice case study with H.E. Butt Grocery Company validating EDI benefits.
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Received UCC/EDI Achievement Award for outstanding creation of industry standards and best practices.
Database Technology Project Manager (1993 to 1996)
Led industry practices on simplifying and standardizing product communication using EDI, including internal
electronic customer communication processes.
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Led 10-member development team in delivery of $3M+ production EDI system with 32% rate of return.
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Deployed 250 users on 60 customer sales teams representing 80%+ of company volume.
Held previous increasingly accountable positions in Field Sales Management,
PROCTER & GAMBLE, Pittsburgh, PA; Detroit, MI & Cleveland, OH (12 years).
E DU CAT I O N
B.A.—Dual Degree in Economics & Sociology
DENSON UNIVERSITY, Granville, OH