BARNET AND SOUTHGATE COLLEGE JOB DESCRIPTION JOB TITLE: Senior Curriculum Administrator POST REFERENCE: SALARY GRADE: SO 1 HOURS: 36 hours per week PRIMARY LOCATION: Various PURPOSE OF POST: RESPONSIBLE TO: To supervise the provision of effective and responsive administration to support to the Academic Head, Curriculum Managers and teaching team enabling the smooth operation of the curriculum team and learners To line manage and supervise the work of Curriculum Administrators . Academic Head Main Duties 1. To co-ordinate curriculum administration with discretionary responsibility for monitoring, reviewing, recommending and implementing effective procedures. 2. Co-ordinate the administration work of the curriculum team and provide dedicated administrative support to the Academic Head, Curriculum Manager, teaching staff and learners within the curriculum area. 3. To line manage and supervise the work of the Curriculum Administrator to provide effective and timely administrative support to the curriculum area and ensure that appropriate cover is provided for the department 4. With the support of the Curriculum Administrator act as first point of contact for all learner enquiries for the curriculum area, responding directly to enquiries with a high degree of initiative and ensure timely response to all queries. 5. Use College Systems to track, monitor and report to the Academic Head and Curriculum Managers highlighting any staff slippage, and dealing with any curriculum area queries regarding timetables, inputting any associated amendments as required. 6. Use College Absence database system to monitor and record staff absence and ensure appropriate documents (self-certificates, medical certificates) are completed and sent to Human Resources. 7. Liaise with the Academic Head and Curriculum Managers to co-ordinate the process of ensuring course profiles are produced, amended and updated in a timely manner for the website, prospectus and other marketing materials. Working closely with the Marketing team as necessary. 8. Liaise with Exams and Curriculum Managers to ensure effective invigilation arrangements are in place and carry out invigilation duties as required. 9. Co-ordinate information requirements and deadlines issued to academic staff teams, ensuring the information is completed and returned as required, in a timely manner and in accordance with College policy. 10. Act as main point of contact for MIS Data Quality queries, working closely with the Data Quality Support Assistants and in liaison with the Head and Curriculum Manager of the curriculum area to ensure accurate learner data and provide regular and timely updates to the Data Quality team as required. 11. Liaise with the Head to manage the curriculum e-procurement ordering and invoicing system in accordance with the College’s financial regulations. Use finance reporting systems to regularly track and report as appropriate, the curriculum area budget expenditure. 12. Co-ordinate and liaise with Curriculum Managers to generate part time contracts for the curriculum area using College’s systems as required and ensure such contracts are tracked and monitored against the part time pay budget allocation for the curriculum area to enable regular reporting, as required. 13. Co-ordinate and liaise with the Academic Head and Curriculum Managers in generating course and staff timetables. Ensure the timely inputting of timetables onto the College’s student record database, in accordance with guidelines issued to ensure that timetables are accurate. Deal with any curriculum area queries regarding timetables and input any required amendments. Support the Head and Curriculum Managers in the production and monitoring of the tariff plan. 14. Attend curriculum area meetings and provide administrative support in the co-ordination of, and minute taking at, these meetings. 15. Maintain effective and secure electronic and manual filing and retrieval systems in accordance with Data Protection requirements, which enable accurate and up to date information to be accessed quickly and easily. 16. Ensure effective and efficient administration processes are in place which link and complement systems in other parts of the College and attend regular standardisation meetings with other Senior Curriculum Administrators to ensure consistent practices are followed to streamline processes, where possible. 17. Effectively participate in the main enrolment process and associated activities for the curriculum area and support the Customer Services team as required during main enrolment to ensure timely enrolments during this period. 18. Carry out fire warden duties as required. General duties and responsibilities 1. To provide a helpful, professional and flexible service to internal or external customers of the department or the College. 2. To act in accordance with College values and positively represent Barnet and Southgate College in all aspects of your work. 3. To operate in accordance with the College’s policies and procedures. 4. To act in a safe manner which safeguards the health and safety of yourself and others. 5. To be aware of equality and diversity, the needs of customers and learners and demonstrate these principles in all aspects of your work. 6. To be familiar with and comply with the College’s safeguarding requirements which protect the welfare of children and vulnerable adults. 7. To participate in and take responsibility for your own learning and development 8. To provide cover or support for other members of your team and undertake any other duties required by your line manager appropriate to your position within the organisation. This includes attending other Barnet and Southgate College campuses if required. NOTE: Please be aware that the duties and responsibilities outlined above are not exhaustive, nor are they shown in the order of priority or frequency. They may be varied from time to time after consultation with the post holder. You may, from time to time, be required to work evenings, Saturdays or on a Sunday. Person Specification – Senior Curriculum Administrator CRITERIA Essential Qualifications A good standard of general qualification at Level 3 or above Experience Knowledge & Skills IT L2 qualification or commitment to work towards Experience of providing a high level of administrative support Experience of managing other staff Experience of working in and organising a busy administrative office Analysis of data and production of reports Experience of designing and implementing improved systems/processes Experience of using Management Information Systems to monitor, track and report on data Excellent and effective oral and written communication skills to communicate effectively with customers and staff at all levels Ability to manage and prioritise own workload to ensure deadlines are met High level IT Skills Ability to provide courteous and effective customer service Ability to analyse and solve problems Ability to understand and interpret numerical and statistical information Ability to compose reports and letters Ability to work effectively as a member of a team and autonomously as required Take the initiative and a solution orientated approach when resolving queries and problems and improving processes To be able to prioritise tasks effectively, set and meet deadlines, pay good attention to detail and have excellent organisational and administrative skills Attention to detail and accuracy Desirable Qualification at L4 Office Skills / Administration or related degree Customer Services qualification or recent attendance at Customer Services training Method of Assessment A – Application Form I – Interview T - Test A A A A/I A/I A/I A/I Experience of quality assurance activities A/I A/I A/I A/I T A/I A/I T T A/I A/I A/I A/I Personal Attributes Evidence of commitment to own continuous professional development (please give information about your CPD during the past 2 years) Able to uphold and behave in accordance with the College’s core values (The newly agreed College values are – Learner at the centre, Continuous learning and improving, equality and inclusiveness, team working, professionalism and challenging the norm ) A professional and flexible approach to work Commitment to promoting equality and diversity in what we do Ability and willingness to travel and work at all main college campuses Ability and willingness to participate in cross college activities e.g. enrolment, open days A A A/I A A A