Role Specification
Senior General Operative
Reporting to the Property and Estates Manager (HWP)
Role Purpose
To assist the HWP Works Team Leader in managing the build and maintenance of all buildings, facilities and
infrastructure owned by the RZSS in the Highland Wildlife Park, in support of RZSS’ vision and mission.
Key Dimensions
Business
Skills
Complexity
Autonomy
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Can use basic systems and processes
Learns new skills and applies newly acquired knowledge
Good communication skills
Follows established processes and procedures
Works to clearly defined priorities and deadlines
Performs routine activities in a structured environment
No autonomy or decision making required
Works within clearly defined processes and direct supervision
Requires assistance when dealing with unexpected problems
Core Responsibilities
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Undertake within your areas of experience the construction and maintenance of new buildings, facilities and
infrastructure to agreed standards, budgets and deadlines
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Assist in the ordering of supplies and services required for the team
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Work with minimal supervision to plan and perform plant, equipment and labouring tasks to agreed standards
and deadlines
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Ensure all machinery and tools are cleaned, inspected, maintained and user log book updated daily to agreed
transport and other policy standards and procedures
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Ensure compliance with RZSS’s policies, procedures and guidelines, together with all relevant regulatory and
statutory requirements (e.g. H&S; Child Welfare)
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Ensure all pre-start check sheets are completed as required
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Recommend to your manager cost-effective opportunities to minimise the impact of your department and
RZSS’ operations on the environment
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Perform other reasonable duties and projects as directed by your manager
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Demonstrate commitment to continuous personal development.
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Person Specification
Technical Competencies
Up to date knowledge and understanding of basic building related health and safety
legislation.
Able to identify and make safe (for self, colleagues and the public) all the utilities and
services encountered whilst working on RZSS sites
Essential
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Basic understanding of small plant maintenance
Working knowledge of risk assessment processes
Desirable
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Behavioural Competencies
Competency
Planning &
Organising
Level
Plan ahead, organise your work, take into account the potential
for change
Essential
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Delivering Services
& Experience
Perform your role to the best of your ability with enthusiasm and
a positive approach, delivering first time, on time, every time
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Finding Solutions
Use your initiative to resolve problems and find solutions within
your work
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Team Working
Be collaborative & seek to find a positive outcome for the team &
for RZSS
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Developing Talent
Take responsibility for your performance and career
development
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Projecting
Confidence
Act in a way which projects personal credibility, inspires trust &
helps you share your knowledge and experience
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Embracing Change
Take the initiative to make improvements to the way you do your
role
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Desirable
Experience
Experience of working as part of a team, and on your own
Significant practical experience in the construction and maintenance of buildings,
fencing and infrastructure
Essential
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Desirable
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Significant experience of driving forklift vehicles in a similar multi-habitat visitor
attraction
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Qualifications
Full driving licence
Licenses and certificates to operate RZSS vehicles (e.g. telescopic handing licence,
rough terrain vehicle, agricultural tractor certificate)
Relevant SVQ level 1 qualification, or equivalent qualification or experience
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Essential
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Desirable
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