Qualification details Title New Zealand Diploma in Financial Services (Level 6) with strands in Banking, Financial Advice, Insurance, Investment Version 1 Qualification type Diploma Level 6 Credits 120 NZSCED 081101 Management and Commerce > Banking, Finance and Related Fields > Banking and Finance DAS classification 442 Service Sector > Financial Services Qualification developer The Skills Organisation Next review December 2019 Approval date June 2015 Strategic purpose statement The purpose of this qualification is to provide the financial services industry with individuals who have specialist technical knowledge and skills in insurance, banking, investment, or financial advice contexts. This qualification is suitable for individuals with financial services experience or qualifications who wish to gain recognition or enhance employment opportunities in specialist technical roles in the financial service industry. Graduates will be capable of carrying out specialist technical roles in: Insurance; Banking; Investment; Financial Advice. Outcome Statement Graduate profile Qualification Reference 2650 © New Zealand Qualifications Authority 2015 Graduates of this qualification will be able to: – Critically evaluate and interpret fiduciary implications, responsibilities, professional codes of practice, legislation, regulations, and global trends, in a financial services context. – Analyse the impact of changes and events on participants and on the interdependencies in global financial markets. – Evaluate client risk exposure and risk management strategies in a specialised financial services context, to develop appropriate advice or solutions. – Analyse, evaluate, and manage solutions within a specialised financial services context to provide appropriate responses to identified needs. Banking strand graduates will also be able to: – Apply knowledge of technical aspects of complex lending, international banking, or institutional banking, to provide version 1 Page 1 of 8 solutions to identified needs. – Evaluate the implications of contemporary legal issues, any other issues, and industry trends in a specialist banking context to determine the potential impact on service delivery and/or solutions. Financial Advice strand graduates will also be able to: – Produce a comprehensive financial plan and a limited personalised advice plan to document client advice in a form that meets best practice expectations. – Evaluate the implications of contemporary legal issues and industry trends in a financial advice context to determine the potential impact on service delivery and/or solutions. Insurance strand graduates will also be able to: – Apply knowledge of technical aspects of insurance contracts in a specialised context. – Evaluate the implications of contemporary legal issues and industry trends within a specialised insurance context to determine the potential impact on service delivery and/or solutions. – Analyse needs and risks, and apply detailed knowledge of available products and solutions to make specific recommendations in complex and non-standard situations. Investment strand graduates will also be able to: Education pathway – Analyse financial and non-financial assets, portfolios, financial markets, and global trends within a specialised investment context, to provide specialised solutions to identified needs. – Evaluate the implications of contemporary legal issues and industry trends within a specialised an investment context to determine the potential impact on service delivery and/or suitable options. This qualification pathways from the New Zealand Certificate in Financial Services (Level 5) [Ref: 2315]; however that qualification is not a prerequisite for this qualification. Graduates of this qualification may pathway into Diploma, Graduate Diploma, Bachelor, or similar qualifications in a range of disciplines, in the financial services sector. Employment pathway Subject to the attainment of any relevant legislative accreditations, regulatory licensing requirements, or workplace expectations graduates may be able to work in roles such as: All Strands: product manager, business development manager. Banking strand: private banker, complex and SME lender, credit manager, Qualification Reference 2650 © New Zealand Qualifications Authority 2015 version 1 Page 2 of 8 institutional and international banker. Financial advice strand: senior/ specialist financial adviser, senior paraplanner, manager – paraplanning, financial planner, investment planner. Insurance strand: underwriter, broker, senior broker, specialist risk adviser, claims manager, insurance portfolio manager. Investment strand: discretionary investment manager, investment adviser, fund manager, share broker, securities and portfolio analyst, private banker, paraplanner. Qualification specifications Qualification award The qualification will be awarded by the accredited Tertiary Education Organisation (TEO) approved to deliver the programme leading to the qualification, ITOs that arrange training leading to the qualification and education providers accredited to deliver programmes leading to the qualification The formal document certifying the award of this qualification will include the full qualification title, NZQF reference number, the date of issue and/or award, and the logos of the qualification developer - The Skills Organisation, the accredited TEO, and the NZQF. As the qualification developer, The Skills Organisation will maintain a list of graduates of this qualification. The TEO will annually report the names of all graduates awarded the qualification to The Skills Organisation. Evidence requirements for assuring consistency Qualification Reference 2650 © New Zealand Qualifications Authority 2015 All Tertiary Education Organisations (TEOs) offering this qualification (either arranging training or delivering programmes) must participate in the Consistency Review. TEOs are to seek feedback from the financial services industry regarding their graduates meeting the qualification graduate profile outcomes. Evidence may come from: - Regular monitoring of trainee progression within either the TEO or the workplace including liaising with employers, teaching staff, training supervisors, and industry managers about the value of the training, graduates, and qualification, to the business. - Feedback from major employers, employers' associations, and relevant industry bodies to ensure their members involved in the financial services industry are satisfied with the qualification graduates. - Regular cross-industry meetings (Industry Advisory Groups) where the changing training needs of the industry can be discussed in light of technology changes, workplace practices, and graduate capabilities. - Independent surveys of graduates and employers to determine if the graduates are appropriate for the workplace. version 1 Page 3 of 8 - Providing an alignment matrix of programme outcomes or unit standards against the qualification outcomes. The evidence should be collated in to a high level report using the consistency template that answers the key evaluation question and is presented at the consistency event to show how the graduates meet the graduate profile. Guidelines for managing consistency are available and should be referred to on the NZQA website. Credit transfer and recognition of prior learning arrangements TEOs delivering programmes that lead to award of this qualification may transfer credit and recognise prior learning in accordance with their own credit recognition policies and procedures. These policies and procedures, and information about associated fees, must be available to the applicant prior to enrolment. To facilitate credit transfer, education organisations must clearly demonstrate the equivalency or comparability between each of the outcomes in the graduate profile, and the assessment components of their programmes. Credit transfer will be automatic where standards on the Directory of Assessment Standards are used in programmes of study or training leading to this qualification. Minimum standard of achievement and standards for grade endorsements The minimum standard of achievement required for the award of the qualification will be achievement of all graduate outcomes in the graduate profile for the core and all the outcomes in at least one strand. Entry requirements (including prerequisites to meet regulatory body or legislative requirements) Candidates entering this qualification should have competency and understanding at or above the level of the New Zealand Certificate in Financial Services (Level 5) [Ref: 2315]. This competency and understanding may be derived from employment or experience in relevant industry roles. Qualification conditions Overarching conditions relating to the qualification Conditions for programme structure Not applicable Conditions for programme context To meet the graduate profile, candidates should have contemporary experience in a relevant financial services workplace. Other conditions Tertiary Education Organisations (TEOs) offering programmes leading to this qualification must maintain currency with amendments to, and replacements of, relevant legislation, regulations, government department guidelines, and Australian/New Zealand/International Standards. Qualification Reference 2650 © New Zealand Qualifications Authority 2015 version 1 Page 4 of 8 Definitions Fiduciary responsibilities – includes both legal and ethical aspects of identified responsibilities. Bank, banking and derivatives of those terms – the range of organisations and institutions that provide similar services and products, including registered banks and non-bank lenders and deposit takers such as credit unions, finance companies, building societies and other providers of similar services. SME – Small and Medium Enterprises New loan context – application, assessment, and approval of new residential property loans. Existing loan context – management, reassessment, collections and recoveries of residential property loans already made. Component areas – in the context of comprehensive financial advice – cash and cash flow/budgeting management, debt and lending, insurance planning and risk management, retirement planning, investments, estate planning, taxation. Qualification outcomes Conditions 1 Critically evaluate and interpret fiduciary implications, responsibilities, professional codes of practice, legislation, regulations, and global trends, in a financial services context. Programme and assessment will include the following knowledge and skills: – implications for stakeholders of relevant legislation, regulations, guidance and practice notes, and codes of conduct and practice. Credits 30 – distinctions between procedural and behavioural compliance and developing appropriate responses to identified obligations. – global trends and evaluation of their effects in a particular specialised financial services context. – implications of fiduciary responsibilities and the formulation of responses in managing the needs and expectations of stakeholders. 2 Analyse the impact of changes and events on participants and on the interdependencies in global financial markets. Programme and assessment will include the following: – identification of the participants in financial markets and analysis of their interdependencies in a specialised financial services context. – identification of global financial markets and analysis of two market interdependencies that are relevant to a specific financial services context. – changes and events that impact global financial markets and analysis of those Credits 10 Qualification Reference 2650 © New Zealand Qualifications Authority 2015 version 1 Mandatory or Optional Mandatory Mandatory Page 5 of 8 impacts on interdependent market participants and global financial markets. 3 Evaluate client risk exposure and risk management strategies in a specialised financial services context, to develop appropriate advice or solutions. Programme and assessment will include the following: – client risk exposure and attitude to risk. – at least two possible risk management strategies, including consequences of at least two possible changes, to manage risk exposure in client tolerance for risk. – changes may be client specific such as personal tax or ownership considerations or wider factors such as market, product, or regulatory changes. Credits 10 4 Analyse, evaluate, and manage solutions within a specialised financial services context to provide appropriate responses to identified needs. Credits 30 5 Programme and assessment will include the following knowledge and skills: – two problems or opportunities that require a solution. – two potential solutions for each problem or opportunity, selection of one for implementation, and providing a rationale. – Implementation and review of any one solution. Banking strand graduates will be able to: Programme and assessment will include one of the contexts below: Apply knowledge of technical aspects of complex lending, international banking, or institutional banking, to provide solutions to identified needs. Complex Lending Credits 35 – key lending concepts applicable to SME and complex personal residential property loan situations in both new loan and existing loan contexts. – processes applicable to SME and complex personal residential property loan situations in both new loan and existing loan contexts. – appropriate responses to specialist considerations of particular, unique, loan situations in both new loan and existing loan contexts. – impacts of legislation for clients and the lender. Mandatory Mandatory Mandatory or International Banking Qualification Reference 2650 © New Zealand Qualifications Authority 2015 – standard foreign exchange solutions to meet the needs of personal and SME clients. – purpose and processes of international banking. – use of standard international banking products and services. version 1 Page 6 of 8 – risks for the bank of being involved in international banking. or Institutional Banking 6 Evaluate the implications of contemporary legal issues, any other issues, and industry trends in a specialist banking context to determine the potential impact on service delivery and/or solutions. – how institutional clients differ in their needs and operations from personal and SME clients. – standard institutional products and services to meet the needs of institutional banking clients, including bank use of derivatives. – risks for the bank of being involved in institutional banking. Programme and assessment will include: – events and consequences of decisions on an individual or a business. – consequences of non-compliance with legal requirements and industry best practice. – responses to contemporary legal issues and industry trends. Credits 5 7 Financial Advice strand graduates will be able to: Produce a comprehensive financial plan and a limited personalised advice plan to document client advice in a form that meets best practice expectations. Programme and assessment will include: – application of the 6 step financial planning process to client interactions. – processes to determine and articulate the purpose, objective, and scope or limitations of the plan. – mathematical and other techniques used to quantify relevant aspects of the plan. – techniques to appraise advice documents to test for relevancy and clarity of content. – techniques to communicate and achieve client understanding and acceptance of recommendations. – analysing client risk appetite or tolerance. – the application of appropriate levels of expertise in all component areas to provide competent advice, or referral, that is personalised to the client situation and objectives. Credits 35 8 Evaluate the implications of contemporary legal issues and industry trends in a financial advice context to determine the potential impact on service delivery and/or solutions. Programme and assessment will include: – ethics in the context of providing personal financial planning advice. – embedding processes to address relevant issues. Mandatory Mandatory Mandatory Credits 5 Qualification Reference 2650 © New Zealand Qualifications Authority 2015 version 1 Page 7 of 8 9 Insurance strand graduates will be able to: Apply knowledge of technical aspects of insurance contracts in a specialised context. Programme and assessment will include: – key pricing levers and their impact on product pricing. Levers may be technical or commercial. – implications of policy structure, wordings, and definitions, and implications of any changes to policy structure, wordings, and definitions. – role of reinsurance and the impact of a change of reinsurance terms. Credits 20 10 Evaluate the implications of contemporary legal issues and industry trends within a specialised insurance context to determine the potential impact on service delivery and/or solutions. Programme and assessment will include: – impact of events and consequences of decisions on an individual or a business. – consequences of non-compliance with legal requirements and industry best practice. – responding to contemporary legal issues and industry trends. Credits 5 11 Analyse needs and risks, and apply detailed knowledge of available products and solutions to make specific recommendations in complex and non-standard situations. Programme and assessment will include: – complexity arising in insurance situations. – quantify risks, insurable needs, and potential losses in complex situations. – managing risks and achieving objectives. Mandatory Mandatory Mandatory Credits 15 12 Investment strand graduates will be able to: Programme and assessment will include: – factors that impact on asset valuation. Analyse financial and nonfinancial assets, portfolios, financial markets, and global trends within a specialised investment context, to provide specialised solutions to identified needs. – application of common investment concepts and theories to analysis of investment assets and portfolios. – impact of global trends and market issues on investment assets and portfolios. – factors that affect the price of key commodities. Credits 35 13 Evaluate the implications of contemporary legal issues and industry trends within a specialised an investment context to determine the potential impact on service delivery and/or suitable options. Programme and assessment will include: – impact of events and consequences of decisions on an individual or a business. – consequences of non-compliance with legal requirements and industry best practice. – responding to contemporary legal issues and industry trends. Mandatory Mandatory Credits 5 Qualification Reference 2650 © New Zealand Qualifications Authority 2015 version 1 Page 8 of 8