Volunteer Role Description Form
Museum, Gallery and Archive Service
Title: Visitor Volunteers
Purpose:
The aim of this public facing voluntary role is to welcome general visitors to the
William Morris Gallery and to supervise temporary exhibitions and public galleries.
Availability: One day a week from 2 August 2012.
Place: William Morris Gallery
Volunteer supervisor: Operations Support Officer
Supervision: Day to day supervision; review meeting once a year.
Suggested Activities:
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Providing a friendly welcome to everyone who visits the William Morris
Gallery, temporary exhibition space and public galleries.
Supervising visitors, making sure they have a safe and enjoyable visit
Supervising visitors to help maintain security of the original objects on display
Giving out information about the William Morris Gallery and visitor facilities.
Engaging visitors in conversations about the exhibition and the William Morris
Gallery and answering questions.
Qualities/skills required:
A friendly, approachable manner
Able to communicate with people of all ages and abilities
Responsible and reliable
Observant
Good team working and communication
References/ Vetting needed:
2 References
Proof of identity and address
Compulsory Training:
Induction will be provided including health and safety, tour of the exhibition, an
introduction to the role of invigilator and customer service skills in a museum context.
Additional Benefits:
Additional training may be provided in, for example, child protection, engaging
diverse audiences.