Biography – Updated July 2015
Suzanna Ames-Kendall
Key Account Manager IT – Indianapolis
Roche Diagnostics
Suzanna is located in Indianapolis and works with Global, Regional and Local IT & business colleagues &
stakeholders to directly contribute to the strategic direction for Demand for DIA Quality & Regulatory Globally.
Previous to her current role, Suzanna was the Director Procurement contributing >$10M / year savings
(Indirect Procurement). In addition Suzanna has held five other Supply Chain and Project Management
positions. In these roles, Suzanna was responsible for leading, planning and directing strategies for Supply
Logistics & various Projects across Indianapolis partnering with her Global colleagues.
In both her current and previous roles, Suzanna’s accountabilities include ensuring alignment with and within
the business and IT, leading change and improving practices and processes of Roche Diagnostics.
Suzanna has been with Roche for over 15 years and has held numerous positions and lead strategic projects
for FDA Remediation, SAP Alignment and Global Quality & Regulatory.
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Roles
Key Account Manager IT – Global Q&R
October 2012 – Present
Director Procurement
July 2008 – October 2012
Director Project Management – SAP Alignment
May 2007 – July 2008
Director Supply Logistics
July 2006 – May 2007
Director Supply Operations –
Centralized DX & Molecular DX
2004 – July 2006
Suzanna Ames-Kendall CV & Bio. |
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Diabetes Care & Near Patient Testing
August 2002 - 2004
Manager Supplier Logistics
May 2000 – August 2002
Major Accomplishments
► “Role Model” for KAM
► Led development of 1st
Q&R IT roadmap
► Annual Direct Savings
approximately $18M /
year
► Annual Indirect
Savings approximately
$10M – 12M / year
► Shared Services for
NimbleGen Direct &
Indirect and 454
Indirect
► Lead -Qualified
Domestic Shipping
Process (Cold Chain)
► RDO President’s
Leadership Award
(2008)
► Lead - Implementing
Launch / Change
Management
► “Lead” on Horizon
Project, Qualifying &
Assessing Global
Suppliers & RD
Manufacturing Sites.
Successfully accepted
by DIA EC
► Simplified Supply
Chain - direct receipt
Bldg. O
► Implemented VMI reduced inventory &
write-offs
► Implemented 3rd party
drop ship process
► Improved line fill rate
to >99%
► Reduced supplier leadtimes
► Doubled inventory
turns by the end of
2001 & reduced
backorders and writeoffs
Education
Bachelor of Science, Industrial Management; Minor Industrial Engineering
Purdue University, West Lafayette, IN
Other Career Experience
Paper Manufacturers Company, LLC
May 1989 – May 2000
Director Manufacturing Operations
Manufacturing & Materials Manager
Arvin North American Automotive
February 1985 – May 1989
Production and Inventory Control Supervisor
Chief Industrial Engineer
Uniroyal, Inc. Plastics Products Division
April 1981 – February 1985
Master Scheduler
Industrial Engineer
Suzanna Ames-Kendall CV & Bio. |
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