1 2 3 4 5 6 7 8 9 0 1 2 3 4 5 6 7 1 SLP I LEADERSHIP Student Outcomes: 1. Define leadership. Competencies: Understand the critical role of leadership to any organization, group or institution. Definition: A process whereby an individual influences a group of individuals to achieve a common goal. Possible Learning SLP I Experiences: * CAMPUS Forums, Film Series, Lectures, visiting Guest Speakers & Faculty. * CURRENT NEWS & EVENTS 2. 3. Report on the realworld application of leadership style(s) by several successful business, social and education leaders. Identify your personalized leadership style that is worthwhile and meaningful, and that empowers, inspires, and enables you to do likewise with others you will lead. Demonstrate knowledge and understanding of the application of different leadership styles for successful results. Identify values that represent you that will create your personal leadership style. Interact effectively with others in situations requiring team building, differing leadership styles, change and negotiation. Appropriately identify and solve problems. 4. Explain the importance of leadership for their success at work, in school, in church and in their personal lives. Assess customer needs and develop effective approaches to customer service. Effectively communicate ideas, observations, analyses, conclusions, and recommendations to others in a variety of professional contexts. * TOURS, FIELD TRIPS * USE OF MEDIA & TECHNOLOGY (YouTube, nationally-broadcasted news shows, etc.) Digitally create a 2’ X 3’ “LeadershipAd” depicting the leadership style you want to uphold and present it as a TV commercial in class. Your ad and TV script must be turned in. R) Digital, Oral, Writing Submit a one page report of an example of real-world application of a leadership style you like and explain why it interests you. R) Writing * AUDIO/VISUAL such as bulletin boards, display tables including pictorial reports on impressions and/or projects (must have own digital camera) *IN- and OUT of- CLASS PRESENTATIONS – oral reports, power point presentations, etc. * COMMUNITY SERVICE * FDS MEETING/TRAINING – conduct, coordinate and/or preside * CONFLICT RESOLUTION * INTERVIEWS with a business professional from on- or offcampus * COLLABORATION on projects with other campus departments (such as Housing, Career Services, Counseling Services, Honor Code Office, International Student Services and/or Academics) * NEW STUDENT ORIENTATION Submit a written report of the following: visit Food Service areas and observe two or three customer service incidents and/or interactions. Whether the incident/ interaction resulted positively or negatively, investigate why and how; for example, find out firsthand what transpired and what action was taken. Talk to the employees involved and, if possible, talk to the customer. Present in class, in any form you choose, and share what you learned. R) Oral, Writing, Digital, PowerPoint 8 9 2 SLP II– LEADERSHIP Student Outcomes: 1. 2. 3. Define leadership. Report on the realworld application of leadership style(s) by several successful business, social and education leaders. Identify your personalized leadership style that is worthwhile and meaningful, and that empowers, inspires, and enables you to do likewise with others you will lead. Competencies: Understand the critical role of leadership to any organization, group or institution. Demonstrate knowledge and understanding of the application of different leadership styles for successful results. Explain the importance of leadership for their success at work, in school, in church and in their personal lives. * CAMPUS Forums, Film Series, Lectures, visiting Guest Speakers & Faculty. * CURRENT NEWS & EVENTS * TOURS, FIELD TRIPS * USE OF MEDIA & TECHNOLOGY (YouTube, nationally-broadcasted news shows, etc.) Identify values that represent you that will create your personal leadership style. Interact effectively with others in situations requiring team building, differing leadership styles, change and negotiation. * AUDIO/VISUAL such as bulletin boards, display tables including pictorial reports on impressions and/or projects (must have own digital camera) *IN- and OUT of- CLASS PRESENTATIONS – oral reports, power point presentations, etc. * COMMUNITY SERVICE Appropriately identify and solve problems. 4. Definition: A process whereby an individual influences a group of individuals to achieve a common goal. Possible Learning SLP II Experiences: Assess customer needs and develop effective approaches to customer service. Effectively communicate ideas, observations, analyses, conclusions, and recommendations to others in a variety of professional contexts. * FDS MEETING/TRAINING – conduct, coordinate and/or preside Digitally create a 2’ X 3’ “LeadershipAd” depicting the leadership style you want to uphold and present it as a TV commercial in class. Your ad and TV script must be turned in. R) Digital, Oral, Writing Submit a one page report of an example of real-world application of a leadership style you like and explain why it interests you. R) Writing Present an oral report on a real-world situation from current news and/or events that demonstrates the application of effective leadership towards a positive solution. A written version of the oral report must be turned in. R) Oral, Written, Digital Display, PowerPoint Create and conduct a survey about customer service for any FDS area. The survey should identify an area to improve and/or a service to provide. Discuss and report your results to your manager and create a plan to involve your student employees to implement the improvement and/or start up the service. The entire assignment should be documented in written form to be turned in. R) Oral, Writing, Events, Digital Display, PowerPoint * CONFLICT RESOLUTION * INTERVIEWS with a business professional from on- or offcampus * COLLABORATION on projects with other campus departments (such as Housing, Career Services, Counseling Services, Honor Code Office, International Student Services and/or Academics) * NEW STUDENT ORIENTATION Submit a written report of the following: visit Food Service areas and observe two or three customer service incidents and/or interactions. Whether the incident/ interaction resulted positively or negatively, investigate why and how; for example, find out firsthand what transpired and what action was taken. Talk to the employees involved and, if possible, talk to the customer. Present in class, in any form you choose, and share what you learned. R) Oral, Writing, Digital, PowerPoint With management approval, conduct an FS tour showcasing all areas of FS and sharing the department’s sustainability initiatives. Before starting the assignment, a written script of your tour must be turned in. After the tour, a written evaluation must be turned in, noting what changes, if any, you would make to the tour and/or script. R) Writing, Oral 3 SLP III– LEADERSHIP Student Outcomes: 1. Define leadership. Competencies: Understand the critical role of leadership to any organization, group or institution. Definition: A process whereby an individual influences a group of individuals to achieve a common goal. Possible Learning SLP III Experiences: * CAMPUS Forums, Film Series, Lectures, visiting Guest Speakers & Faculty. * CURRENT NEWS & EVENTS 2. Report on the real-world application of leadership style(s) by several successful business, social and education leaders. Demonstrate knowledge and understanding of the application of different leadership styles for successful results. * TOURS, FIELD TRIPS * USE OF MEDIA & TECHNOLOGY (YouTube, nationally-broadcasted news shows, etc.) * AUDIO/VISUAL such as bulletin boards, display tables including pictorial reports on impressions and/or projects (must have own digital camera) *IN- and OUT of- CLASS PRESENTATIONS – oral reports, power point presentations, etc. * COMMUNITY SERVICE 3. Identify your personalized leadership style that is worthwhile and meaningful, and that empowers, inspires, and enables you to do likewise with others you will lead. Identify values that represent you that will create your personal leadership style. * CONFLICT RESOLUTION Interact effectively with others in situations requiring team building, differing leadership styles, change and negotiation. * INTERVIEWS with a business professional from on- or off-campus Appropriately identify and solve problems. * COLLABORATION on projects with other campus departments (such as Housing, Career Services, Counseling Services, Honor Code Office, International Student Services and/or Academics) Assess customer needs and develop effective approaches to customer service. 4. Explain the importance of leadership for their success at work, in school, in church and in their personal lives. * FDS MEETING/TRAINING – conduct, coordinate and/or preside Effectively communicate ideas, observations, analyses, conclusions, and recommendations to others in a variety of professional contexts. * NEW STUDENT ORIENTATION Digitally create a 2’ X 3’ “LeadershipAd” depicting the leadership style you want to uphold and present it as a TV commercial in class. Your ad and TV script must be turned in. R) Digital, Oral, Writing Submit a one page report of an example of real-world application of a leadership style you like and explain why it interests you. R) Writing Present an oral report on a real-world situation from current news and/or events that demonstrates the application of effective leadership towards a positive solution. A written version of the oral report must be turned in. R) Oral, Written, Digital Display, PowerPoint Create a Dress for Success album (digitally or hard copy) showing the attire you would wear for different situations. Turn in your digital or hard copy album. R) Oral, Writing, Digital Display, PowerPoint Create and conduct a survey about customer service for any FDS area. The survey should identify an area to improve and/or a service to provide. Discuss and report your results to your manager and create a plan to involve your student employees to implement the improvement and/or start up the service. The entire assignment should be documented in written form to be turned in. R) Oral, Writing, Events, Digital Display, PowerPoint Under supervision of the FS management team, take the lead as a student supervisor or be a co-lead with a 2nd student supervisor in collaborative projects with other campus departments as directed by the FS management team. Digitally document this entire assignment and present in class. Turn in your digital copy of this assignment and your written copy of the in class presentation of this assignment. R) Oral, Writing, Digital Display, PowerPoint Organize a service project, (on- or off-campus, for all FS student employees. Digitally document this entire assignment and present in class. Turn in your digital document of this assignment and your written copy of the in class presentation of this assignment. R) Digital Display, PowerPoint, Writing, Oral Submit a written report of the following: visit Food Service areas and observe two or three customer service incidents and/or interactions. Whether the incident/ interaction resulted positively or negatively, investigate why and how; for example, find out firsthand what transpired and what action was taken. Talk to the employees involved and, if possible, talk to the customer. Present in class, in any form you choose, and share what you learned. R) Oral, Writing, Digital, PowerPoint With management approval, conduct an FS tour showcasing all areas of FS and sharing the department’s sustainability initiatives. Before starting the assignment, a written script of your tour must be turned in. After the tour, a written evaluation must be turned in, noting what 0 1 2 4 changes, if any, you would make to the tour and/or script. R) Writing, Oral With the FS management team, identify a current real-work challenge (not yet solved) and present your solution using your leadership style. Upon approval, you will implement your plans and report the results. Plan to report status updates to the FS management team. Document this assignment in written and digital form. Turn in your digital document of this assignment and your written copy of the assignment. R) Oral, Writing, Digital Display, Power Point