2015-09-08-DR-Operat.. - US Composting Council

Deschutes Recycling Facility Manager
Job Description
Job Title: Facility Manager
FLSA Status: Exempt
Approved By: Brad Bailey, President
Reports To: Brad Bailey
Prepared Date: Sept. 3, 2015
Approved Date:
Manages the facility to assure recycling and composting operations run efficiently and
meet all Company, customer, and regulatory needs, while maintaining the highest level
of customer and employee satisfaction. Develops and implements new operational
procedures and changes to meet demand, working environment, regulations, and sales
The following responsibilities are general duties that a particular employee in this
position may or may not be required to perform. The actual duties required of this
position will vary.
 Maintains operational efficiencies and creates capacity by ensuring productive use
of all assets, equipment and employees. Also updates equipment, procedures,
training and scheduling to keep current with new industry trends, recycling trends
and markets, technology, demands, regulations, etc.
 Maintains a working knowledge of all operations and performs as required.
 Manages staffing including recommending staffing levels, hiring, training,
performance management, scheduling, evaluations, coaching, and discipline.
 Establishes and monitors production standards to measure and track operational
 Coordinates equipment maintenance with shop manager and ensures maintenance
on all machinery and rolling stock is in compliance.
 Promotes a safe, accident free, and healthy work environment by formulating,
implementing and enforcing general safety policies and procedures in compliance
with local, state, and federal Occupational Safety and Health Administration (OSHA)
rules and regulations. Responsible for accident investigation and review.
 Serves as a primary contact with key customers and the general public to foster
positive relationships and to promote the interests of the Company.
 Investigates and addresses customer complaints.
 Directs outside sales and new program development
 Helps coordinates special event needs within the community.
 Approves expenses and manages the budget for the operations including approval
of purchase orders and vendor pricing. Approves the payroll of all employees under
direct management.
 Complies with all company policies, procedures and safety regulations.
 Performs other job-related duties as assigned.
 Attention to Detail- Makes sure that every aspect of the overall system is working
correctly. Oversees all the pieces that comprise the larger process.
 Coordination and Planning- Continually assess demands for services and
available resources to meet those demands. Organizes staff, equipment, and
other resources to meet emerging customer needs. Prioritizes requests and
develops the most efficient strategy to meet them. Foresees problems and
works proactively to prevent them.
 Customer Service- Meets and exceeds expectations of internal and external
customers. Acts in a professional, courteous, and cooperative manner toward
customers and co-workers.
 Ethics- Adheres to the policies and rules set forth by the Company. Does not
allow himself/herself or customers to bend the rules or cut corners. Is trustworthy
and honest.
 Interpersonal Skill- Develops credibility with internal and external customers.
Expresses opposing views in a tactful manner and seeks win-win resolutions to
differences. Interacts well with all types of people. Is aware of others’ reactions
and understands the reasons for them.
 Problem Solving- Analyzes all available information. Develops a range of
possible solutions and then picks the best one. Realizes when he/she needs to
ask others for input. Problem solves on how to prevent the problem from
 Safety Orientation- Follow and promotes Company Safety rules and procedures.
Requires customers and co-workers to follow safety precautions.
 Attitude - Maintains a positive can-do attitude among employees and fosters the
Company culture
 Appearance - Maintains a neat and clean appearance. Follows company policy
in regards to dress code.
Ownership desires to be involved in and be advised on all new hires, unscheduled wage
adjustments, major disciplinary actions, and terminations. The facility manager is
responsible of all other employee oversight including conflict resolution, coaching,
reviews, normal wage adjustments, direction, minor disciplinary action, day to day
leadership, etc.
To perform this job successfully, an individual must be able to perform each essential
duty satisfactorily. The requirements listed below are representative of the knowledge,
skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Equivalent of high school diploma or G.E.D. certification. A minimum of 5 years of
waste management, composting and recycling service experience plus a minimum of 2
years experience in a management supervisory capacity. Related education may be
substituted for some experience.
Preferred: Associate’s or Bachelor’s degree. Previous experience at sites regulated by
OSHA and state solid waste regulators. Valid Class B CDL and Medical Card.
The following machines, tools, equipment and/or software are commonly, but not
always, associated with the performance of this position. Actual machines, tools,
equipment and/or software used will vary.
 All types of vehicles, machinery and equipment associated with the composting
and recycling industry.
 Office equipment including, but not limited to, computer, phone, fax machine,
copier and calculator.
 Microsoft Office including Word and Excel. Company information system
applications including Rams and other associated software.
 Two way radio and/or direct connect phone.
 Demonstrates leadership skills.
 Experience and training in composting.
 Takes initiative, self-starter.
 Consistent in work practices and policy implementation.
 Creditable, follow through on projects, self-disciplined.
 Articulate.
 Manage time and projects effectively, delegates appropriately.
 Makes sound decisions based on analysis of data.
 Demonstrated comprehensive computer skills including database, word
processing spread sheets, scheduling programs and industry specific software.
 Excellent attendance.
Ability to read, analyze, and interpret general business periodicals, professional
journals, technical procedures, or governmental regulations. Ability to write reports,
business correspondence, and procedure manuals. Ability to effectively present
information and respond to questions from groups of managers, employees, clients,
customers, and the general public.
Ability to calculate figures and amounts such as discounts, interest, commissions,
proportions, percentages, area, circumference, and volume. Ability to apply concepts of
basic algebra and geometry.
Ability to solve practical problems and deal with a variety of concrete variables in
situations where only limited standardization exists. Ability to interpret a variety of
instructions furnished in written, oral, diagram, or schedule form.
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
While performing the duties of this job, the employee is frequently required to stand;
walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or
hear. The employee is occasionally required to climb or balance and stoop, kneel,
crouch, or crawl. The employee must frequently lift and/or move up to 60 pounds.
Specific vision abilities required by this job include close vision, distance vision,
peripheral vision, depth perception, and ability to adjust focus.
The work environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
The following environmental/atmospheric working conditions are common, but not
always, associated with the performance of this position. The actual working conditions
will vary.
 In doors office environment
 Outside exposure to extreme weather conditions including wind, dust, rain, snow,
 Exposure to residential, industrial and commercial waste including food waste,
compost, etc.
While performing the duties of this job, the employee is frequently exposed to moving
mechanical parts and outside weather conditions. The employee is occasionally
exposed to toxic or caustic chemicals, extreme cold, and vibration. The noise level in
the work environment is usually loud.
The statements herein are intended to describe the general nature and level of work
being performed by employees, and are not to be construed as an exhaustive list of
responsibilities, duties, and skills required by personnel so classified. Furthermore, they
do not establish a contract for employment and are subject to change at the discretion
of the company.