Deschutes Recycling Facility Manager Job Description Job Title: Facility Manager FLSA Status: Exempt Approved By: Brad Bailey, President Reports To: Brad Bailey Prepared Date: Sept. 3, 2015 Approved Date: POSITION SUMMARY Manages the facility to assure recycling and composting operations run efficiently and meet all Company, customer, and regulatory needs, while maintaining the highest level of customer and employee satisfaction. Develops and implements new operational procedures and changes to meet demand, working environment, regulations, and sales requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES The following responsibilities are general duties that a particular employee in this position may or may not be required to perform. The actual duties required of this position will vary. Maintains operational efficiencies and creates capacity by ensuring productive use of all assets, equipment and employees. Also updates equipment, procedures, training and scheduling to keep current with new industry trends, recycling trends and markets, technology, demands, regulations, etc. Maintains a working knowledge of all operations and performs as required. Manages staffing including recommending staffing levels, hiring, training, performance management, scheduling, evaluations, coaching, and discipline. Establishes and monitors production standards to measure and track operational efficiency. Coordinates equipment maintenance with shop manager and ensures maintenance on all machinery and rolling stock is in compliance. Promotes a safe, accident free, and healthy work environment by formulating, implementing and enforcing general safety policies and procedures in compliance with local, state, and federal Occupational Safety and Health Administration (OSHA) rules and regulations. Responsible for accident investigation and review. Serves as a primary contact with key customers and the general public to foster positive relationships and to promote the interests of the Company. Investigates and addresses customer complaints. Directs outside sales and new program development Helps coordinates special event needs within the community. Approves expenses and manages the budget for the operations including approval of purchase orders and vendor pricing. Approves the payroll of all employees under direct management. Complies with all company policies, procedures and safety regulations. Performs other job-related duties as assigned. CHARACTERISTICS Attention to Detail- Makes sure that every aspect of the overall system is working correctly. Oversees all the pieces that comprise the larger process. Coordination and Planning- Continually assess demands for services and available resources to meet those demands. Organizes staff, equipment, and other resources to meet emerging customer needs. Prioritizes requests and develops the most efficient strategy to meet them. Foresees problems and works proactively to prevent them. Customer Service- Meets and exceeds expectations of internal and external customers. Acts in a professional, courteous, and cooperative manner toward customers and co-workers. Ethics- Adheres to the policies and rules set forth by the Company. Does not allow himself/herself or customers to bend the rules or cut corners. Is trustworthy and honest. Interpersonal Skill- Develops credibility with internal and external customers. Expresses opposing views in a tactful manner and seeks win-win resolutions to differences. Interacts well with all types of people. Is aware of others’ reactions and understands the reasons for them. Problem Solving- Analyzes all available information. Develops a range of possible solutions and then picks the best one. Realizes when he/she needs to ask others for input. Problem solves on how to prevent the problem from reoccurring. Safety Orientation- Follow and promotes Company Safety rules and procedures. Requires customers and co-workers to follow safety precautions. Attitude - Maintains a positive can-do attitude among employees and fosters the Company culture Appearance - Maintains a neat and clean appearance. Follows company policy in regards to dress code. EMPLOYEE MANAGMENT RESPONSIBILITIES Ownership desires to be involved in and be advised on all new hires, unscheduled wage adjustments, major disciplinary actions, and terminations. The facility manager is responsible of all other employee oversight including conflict resolution, coaching, reviews, normal wage adjustments, direction, minor disciplinary action, day to day leadership, etc. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE: Equivalent of high school diploma or G.E.D. certification. A minimum of 5 years of waste management, composting and recycling service experience plus a minimum of 2 years experience in a management supervisory capacity. Related education may be substituted for some experience. CERTIFICATIONS, LICENSES, REGISTRATIONS Preferred: Associate’s or Bachelor’s degree. Previous experience at sites regulated by OSHA and state solid waste regulators. Valid Class B CDL and Medical Card. REPRESENTATIVE MACHINES, TOOLS, EQUIPMENT AND/OR SOFTWARE USED The following machines, tools, equipment and/or software are commonly, but not always, associated with the performance of this position. Actual machines, tools, equipment and/or software used will vary. All types of vehicles, machinery and equipment associated with the composting and recycling industry. Office equipment including, but not limited to, computer, phone, fax machine, copier and calculator. Microsoft Office including Word and Excel. Company information system applications including Rams and other associated software. Two way radio and/or direct connect phone. COMPETENCIES, KNOWLEDGE AND SKILLS Demonstrates leadership skills. Experience and training in composting. Takes initiative, self-starter. Consistent in work practices and policy implementation. Creditable, follow through on projects, self-disciplined. Articulate. Manage time and projects effectively, delegates appropriately. Makes sound decisions based on analysis of data. Demonstrated comprehensive computer skills including database, word processing spread sheets, scheduling programs and industry specific software. Excellent attendance. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, employees, clients, customers, and the general public. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 60 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The following environmental/atmospheric working conditions are common, but not always, associated with the performance of this position. The actual working conditions will vary. In doors office environment Outside exposure to extreme weather conditions including wind, dust, rain, snow, etc. Exposure to residential, industrial and commercial waste including food waste, compost, etc. While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to toxic or caustic chemicals, extreme cold, and vibration. The noise level in the work environment is usually loud. GENERAL STATEMENT The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required by personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the company. _______________________________________________ President _______________ Date _______________________________________________ Manager ______________ Date _______________________________________________ Employee _______________ Date