Ebrar Salamat Khan
Mobile: +97150 4171826 E-mail: ebzkhan@gmail.com
Senior Banker
Senior Banker with 11 years + of track record experience in successfully driving profitability, major change effort,
& innovation and exceptional performance in retail banking. Possess core expertise in Retail Banking, Sales &
Marketing, Business Development, Operations, and Client Service. Consistently promoted and assigned to
complex assignments by management based on work performance and service delivered. Known as strategic
planner and motivated sales team by personality with strong business acumen committed to deliver divergent
viewpoints towards achieving win-win outcomes. Have excellent analytical, problem solving, decision making,
communication, team leadership, coordination and interpersonal skills.
STRENGTHS
Extensive experience in Gulf banking industry
Retail bank product sales & business development
Client portfolio development & management
Sales culture implementation across the bank unit
Acquainted with credit involving risk management.
Been a top performer & target achiever in the bank
People management & team building expertise
Result-driven and Client-focused personality
EDUCATIONAL QUALIFICATIONS
Bachelor of Arts, KC College , Mumbai
1997
Member of cine production executives, Mumbai Film Industry, Mumbai
1999
BANKING/CAREER EMPLOYMENT CHRONOLOGY
Team Leader Fixed Deposit, CASA, Personal Loan, Credit Cards (Retail Banking Group)
Commercial Bank International, UAE (www.cbi.ae)
Sept 2010 - Present
Relationship Manager (Retail Banking Department)
ADCB Bank, UAE (www.adcbbank.ae)
Jan2010 - Aug 2010
Account Executive (Exhibition & Interior)
Thomas Bennett Gulf, UAE (www.ancholdings.ae)
Mar 2009 – Dec 2009
Senior Sales Supervisor (Retail Banking Department)
National Bank of Dubai, UAE (www.emiratesnbd.ae)
Jan2007 - Mar 2009
Account Business Executive (Wholesale Department)
Rivoli Group(Hour Choice), UAE (www.rivoligroup.ae)
Oct 2001 – Sep 2006
ACCOMPLISHMENTS
Achieved consistent career growth within leading banks in Gulf. Consistently assigned to more challenging and
increasing levels of responsibility from Sales & Service Officer – Senior Sales Supervisor in ENBD Bank to Team
Leader (Manager) of Sales-Retail Banking Group with CBI.
Achieved historical performance as Team Leader of Liability dept. cover an extra mile by achieving the 87Million
highest in Volumes beyond the targets till date unbreakable in CBI.
Successful in recruiting, training, and managing large size multicultural team from various career levels.
Developed excellent business contacts and acquired comprehensive understanding of Gulf banking practices.
Recognized as Top Performer & Superior during the 2007 & 2008 Annual Appraisal Program with ENBD.
Increased Fixed Deposit of 100 MM of Rivoli Group by using interpersonal skills to convince the client in effective
manner accord with bank policy and guidelines.
Effectively trained 100 sales persons to give awareness of the products harmony with bank policies and procedures.
Manage to fissure 500MM Corporate Relationship from GEMS Varkey group.
Ability to work effectively under pressure and complete the assigned task.
Periodical study of Market Intelligence and Competition Analysis Report.
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Resume of Mr. Ebrar Salamat Khan
Ebrar Salamat Khan
AREAS OF EXPERTISE
Plan, direct, and implement exploitation of market opportunities; analyze, implement, and follow up on market
intelligence to devise retail banking strategies.
Develop functional strategic plans, implement product promotion & advertisement campaigns, design sales force
strategy and enhance business relationship value.
Maximize retail banking activities plus resources to achieve sales revenue and bank objectives.
Steer initiatives in maximizing FD’s in Liabilities and increasing productivity of corporate business.
Manage sales team, train and motivate them towards achieving the targets.
Review performance of sales persons and channelize the way to improve the profit margin in retail business.
Measure and report on issues, opportunities, development plans and achievements.
Ensure delivery of high standard of personalized and efficient service to new and existing customers.
WORK PROFILE
Team Leader- Fixed Deposit, CASA, Personal Loan, Credit Cards (Retail Banking Department),
Commercial Bank International
Manage effectively more than 30 sales persons in Personal Loan.
Driving business results through the active mentoring, managing and coaching of Sales Force to drive consistent
achievement of Target.
Proactively monitor daily/weekly/monthly sales statistics & reporting trends/variances to inform HOD.
Responsible in implementing, achieving and assessing performance of plans, goals, KPIs and strategies which directly
impact sales revenue at the retail banking department.
Handling more complex administrative issues.
Channelizing brand positioning initiatives across all channels and touch-points.
Engaging staff on how to “live the brand” and change mindset. Coaching the team to reflect brand values in their daily
engagements with customers and peers.
Developing client relationships and cross-selling bank products to achieve sales goals.
Motivate sales force to how to promote the brand and educate them in effective manner to prove the bestselling
brand in the whole market.
Monitoring adherence to bank standards, defining variances, and taking corrective action immediately.
Correspond with the customers and keep them update with newly launched beneficial schemes.
Look into the developments and results following the strategies adopted to meet the sales target .
Apprase the bank customers of new banking schemes, products and services.
Provided a variety of services to the clients like buying the securities and managing assets, by giving them financial
advices.
Senior Sales Supervisor (Personal Loan), National Bank of Dubai
Developing Marketing Strategy, business development, customer acquisition and retention. Executing & processing
customer’s documents up to client’s satisfaction.
Periodical study of Market Intelligence and Competition Analysis Reports.
Identifying and Generating leads for achieving sales growth.
Ranked No. 1 Sales Executive 2007 & 2008 NBD Personal Loans. With achievement of 270%.
Cover extra mile by achieving the top performance recognition in crack the payrolls and getting the highest number of
Credit cards beyond the organization expectations.
Fostered a robust, sustainable network of clients from UAE leveraging strong listening, presentation and closing skills
to optimize sales results despite previously dominant competitor advantage.
Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium
service levels with existing account.
Recognized for contributions to record-setting sales figures, territory startup/expansion and new account
development.
Analyze entire banking processes by assessing its current status and performed marketing skill corresponding with
current bank customers and making new ones, through phone calls and e mails.
Convene staffers meetings to impart upon the sales executives professional trainings to exhort them to meet target
efficiently
Introspected current accounts details and addresses to contact the clients for furnishing them new banking schemes.
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Resume of Mr. Ebrar Salamat Khan
Ebrar Salamat Khan
Cont’d…
Relationship Manager-Privilege Banking, ADCB Bank
Building the portfolio of the customers new to bank for privilege banking and ensure to maintain the best relationship
with the existing customers.
Introducing new companies to the bank for the payroll of employees and serving corporate clients in various areas
personal loan, credit cards, payroll accounts and other banking services. Grew sales from 25% to 30% and overall
company revenue by 24%.
In 2010, established client relationship with 3 major corporations, increasing revenues up to $1 million annually.
Account Business Executive-wholesale Business, Head Office Rivoli Group
Manage and develop newspaper, magazine and internet advertising for existing and new accounts while building and
cultivating client relations by continually updating my knowledge of the ever-changing media and market.
Responsibilities include securing new and renewing accounts in both print and online advertising, developing
advertising campaigns and strategies, meeting multiple deadlines while maintaining a strong presence in the market.
Develop business relationships that foster repeat business, referrals and continued account loyalty in the UAE Market
Provide outstanding account service and support for current and prospective clients while building advertising
awareness of availability of print and online products offered.
Strategized with advertisers as to the most effective advertising plans unique to their business.
Consultative sales approach based on excellent product knowledge.
Dedicated to maximizing profitability results through a proven ability to build lucrative, meaningful client
relationships and building the brand.
Expertise in navigating a competitive print/online advertising industry landscape.
Instituted new advertising programs to create new revenue streams.
Account Executive (Exhibition & Interiors), Thomas Bennett Gulf, Dubai
Dynamic, successful and results-driven Marketing and Business Development Professional with a demonstrated
record of accomplishment of leading tactical market penetration, client relations and business expansion strategies to
secure year-over-year revenue growth.
Eager to contribute advanced marketing talents toward optimizing the goals of a world-class employer poised for
phenomenal growth.
Develop business relationships that foster repeat business, referrals and continued account loyalty in the Yuba Sutter
Market.
Top Performer with proven and consistent sales success.
PREVIOUS EMPLOYMENT
Worked as Production Manager from 1995 to 1999 with Mumbai Film Industry (Bollywood), India.
Worked as Sales Executive for the period of Oct 1999 to Sep 2001 with Baccarose International (intercraft trading).
PROFESSIONAL DEVELOPMENT
Organized trainings such as Customer Service Programs, Sales & Marketing Strategy, Marketing Strategies and
Diffusion of Anger Program designed for the Customer Services Staff and Branch Managers respectively.
Attended in-house training programs by NBD, Dubai, It includes Sales Development (Time Management Program).
AML training in CBI got 100% result (Section Compliance, anti-money laundering).
Actively engaged in trainings courses conducted by National Bank of Dubai, which includes Diffusion of Anger, Retail
Products Knowledge and Orientation Course (Full Product Knowledge).
Completed Special Course in DOS, Windows, WinWord, and Excel, Computer Corporation, India.
IT SKILLS
Proficient with banking systems, business software, MS Office, internet and e-mail applications
PERSONAL DETAILS
Nationality
Date of Birth
Marital Status
Visa Status
Driving License
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Indian
10th October 1977
Married
Employment Visa
GCC license (UAE + India)
References will be furnished promptly upon request from previous employers & industry Resume of Mr. Ebrar Salamat Khan