Project Report Presentation on
“TO STUDY THE FINANCIAL SERVICES OF
HDFC BANK LTD. IN CHANDRAPUR”
Presented by
MBA (Finance)
INTRODUCTION
“Housing Development Finance Corporation Limited”
Incorporated in August 1994
Currently has an nationwide network of 2,544
Branches and 9,709 ATM's in 1,399 Indian towns
and cities.
first to receive an 'in principle' approval from the
Reserve Bank of India (RBI) to set up a bank in the
private sector
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Objectives of Study
To know about the Banking industry
To study the Banking services provide by HDFC Bank
ltd.
To get a practical knowledge of Banking service
To get some knowledge about debit card, credit card,
phone-banking & net-banking.
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Scope & Limitation of Study
The approach to the study has been made from the
point of view of individual
The study has been undertaken mainly to measure the
performance of different services
Limitation was paucity of time.
Limitation was Concentrating on the happenings on
specific branch
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Hypothesis of Study
Financial Services Provided by HDFC Bank is
“World Class”
Costumers needs and supply of services are equal. In
other word Customers make satisfied by providing
good Services
Assuming that provided services are Expensive, as it is
Top Class Pvt. bank.
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Findings…
Services Provided by Bank…
Wholesale Banking Services
Retail Banking Services
Treasury Bank Services
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Findings…
Services Provided by Bank…
Wholesale Banking Services
Working Capital Finance
Trade Services
Transactional services
Cash management
vendor and distributor finance
supply chain management
To large, blue-chip manufacturing companies in the Indian corporate to
small & mid-sized corporate and agric-based businesses
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Findings…
Services Provided by Bank…
Retail Banking Services
Banking Services.
Loan Services
De-mat Services
ATM’s
Phone Banking
Net Banking
Mobile Banking
To Individual , Company , HUF , Proprietor , NRI’s
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Findings…
Retail Banking Services
Accounts & Deposits.
Saving Accounts
Salary Accounts
Currents Accounts
Deposits Accounts
Demat Accounts
Rural Accounts
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Loans
Cards
Personal Loans
Debit Card
Home Loans
Credit Card
Car Loans
Prepaid Card
Two Wheeler Loan
Reward Cared
Loans Agst. Assets.
Educational Loans
Rural Loans
Findings…
Services Provided by Bank…
Treasury Services
Foreign Exchange
Derivatives
Money Market
Debt Securities
Equities
The Treasury business is responsible for managing the returns and
market risk on this investment portfolio.
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Conclusion…
People Don’t Like to Pay More for Value added Service
People Delighted when they get High services @ Cheap rate.
People Expect more and Pay less
World Class services are only dependant on Specific Metro city
Branches/Cities
Untapped Rural Market
Services are same like all Banks but Service Standard differs
Service rate are High compare to Public Banks
Some Costumers are dissatisfied for hidden Bank Charges
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Thank You Sir
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