NEWCASTLEGATESHEAD INITIATIVE JOB DESCRIPTION JOB TITLE: Inward Investment Executive SALARY: £18,000 - £23,000 (depending on experience) Full time, permanent role RESPONSIBLE TO: Investment Director (subject to review) RESPONSIBLE FOR: N/A JOB PURPOSE: To provide administrative and other professional support to the Invest Newcastle Inward Investment team with specific responsibility for the development of client value propositions, day to day team administration of the ERDF programme, supporting inward investment projects and coordinating implementation of the Newcastle Science Central marketing and communications plan in order to contribute to the overall teams objectives and targets in relation to inward investment and attraction and retention. This role contributes towards the Supporting Business Growth and Attracting Investment to NewcastleGateshead and the North East project (running from 1 April 2013 until 30 June 2015) which is part financed by the North East of England ERDF Competitiveness Programme, European Regional Development Fund Programme 2007 to 2013. The Department for Communities and Local Government is the managing authority for the European Regional Development Fund Programme, which is one of the funds established by the European Commission to help local areas stimulate their economic development by investing in projects which will support local businesses and create jobs. For more information visit www.communities.gov.uk/erdf PRINCIPAL DUTIES AND RESPONSIBILITIES The following list is typical of the level of duties which the post holder will be expected to perform. It is not necessarily exhaustive and other duties of a similar type and level will be required from time to time. 1. To support the Investment team in managing client projects through the provision of high quality and compelling client value propositions; company research and recording of projects on the CRM. 2. Co-ordination of client visits including developing the itinerary, liaising with stakeholders and the client and making necessary travel and hotel arrangements. 3. To maintain the CRM system and contacts database to support effective client communications and outreach via marketing communications. 4. To work in partnership with the officers at Newcastle City Council (including the councils’ strategic property, finance, planning and economic development functions) to ensure a highly efficient and professional response to any inward investment enquiry. 5. To support the team in the implementation of Newcastle Science Central inward investment attraction strategy and to take a lead role in planning and monitoring implementation to ensure it is delivered on time and on budget. 6. Monitor and record team KPI’s and provide reporting support as required to team members for stakeholders. 7. To work collaboratively with the Inward Investment Team and ERDF Compliance Executive to help ensure all evidence associated with ERDF activity is organized and kept up to date to ensure our document retention is adhered to. This includes, but is not limited to: Collation of timesheets. Collation of procurement information. Collation of receipts and invoices to evidence expenses. 8. To work in partnership with the staff of NewcastleGateshead Initiative recognising the synergies between the work of NewcastleGateshead Initiative and the role of the Business Winning Team. In particular, to contribute to a good team spirit and play an active role in helping to deliver NewcastleGateshead Initiative’s broader strategic objectives, including the management, recruitment and retention of private sector partners. 9. To work in partnership with regional colleagues and provide information and data as required by stated governance agreements (e.g. UKTI, NECA, NELEP). 10. Undertake any other duties that may be required in order to ensure the smooth running of the inward investment team and wider organization. 11. To contribute towards wider NGI commercial and partnership development targets. Wider corporate responsibilities: Contributing to the delivery of the organisation’s partnership development objectives by assisting in the recruitment and retention of partners. Information sharing and joint working with NewcastleGateshead Initiative’s partners on a local, regional and national level. Supporting the processes, procedures and activity around the organisations grant funded projects. Displaying an enterprising outlook to identify and pursue additional income generating opportunities. Embodying NewcastleGateshead Initiative’s Brand Values at all times. Supporting the work of the Business Development Director and NGI Solutions to maximise delivery of commercial projects. Playing an active part in the company’s ongoing development in relation to new initiatives, new procedures and policies. Representing the region professionally and actively raise the profile of NewcastleGateshead at all times. Contributing to a good team spirit and foster an environment of support and cooperation within the wider organisation. Undertaking any other duties that may be required in order to ensure the smooth running of the wider organisation. Assisting the Chief Executive in the development of NewcastleGateshead Initiative and the achievement of agreed priorities, KPIs and budget targets. Assisting the Chief Executive in ensuring that equal opportunity and health and safety issues are identified and addressed effectively. NEWCASTLEGATESHEAD INITIATIVE PERSON SPECIFICATION JOB TITLE: Inward Investment Executive CATEGORY 1. SKILLS, KNOWLEDGE AND APTITUDES ESSENTIAL 2. QUALIFICATIONS AND TRAINING 3. EXPERIENCE DESIRABLE Excellent research and report writing skills Proven ability to interpret client needs and develop a bespoke proposition (proposal) that is engaging, benefits driven and increases interest in the product Proven project management ability including implementation, coordination and ongoing monitoring of effectiveness Very good interpersonal and communication skills, both formal and informal. Able to build relationships with and gain respect of a wide range of stakeholders. Comprehensive knowledge of Newcastle and the North East Understanding of inward investment or awareness of business decision making processes Ongoing evidence of business based relevant training to support personal development Working knowledge of Microsoft office products Degree within a related business, economic or marketing discipline Project management qualification Foreign language skills A minimum of 2 years proven work experience within a business and/or sales support capacity Demonstrable success of working in collaborative partnerships with a broad cross section of stakeholders across the public and private sectors. Experience of working in a cross- Experience gained in one or more of the key target sectors. Specific experience of implementation of business development and marketing plans Knowledge or interest in 4. Disposition functional team environment and gaining support to meet deadlines etc. Experience within a fast-paced environment High levels of personal motivation foreign markets and world economics and ambition. Able to work effectively under pressure and with minimal support. Exacting attention to detail. Willing to adopt new ways of working, to research new sectors and learn new skills. Team player that enjoys working in partnership with others to deliver common goals. NewcastleGateshead Initiative Brand Values: Our corporate brand values are a set of core qualities that sum up NewcastleGateshead Initiative: our personality as an organisation and the attitude we adopt in order to deliver our business goals. They encapsulate our company, employees and the way we wish to conduct and project ourselves and be perceived by others. We are: Creative – in all that we do as well as in our approach to challenges and opportunities. Positive – relentlessly proactive and enthusiastic with a ‘can do’ attitude. Committed – a professional and dedicated team delivering high quality work. Collaborative – keen to share, shape and deliver in partnership. Enterprising – innovative and commercially minded. Champions for NewcastleGateshead.