Job Description – Salford Personality Disorder Service Manager Responsible to: Salary: Hours: Annual Leave: Based: Fixed Term: Level of DBS Check and Workforce Community Services Manager £24,799 - £26,822 dependent on skills and experience, pro rata 18.75 hours per week (FTE 37.5) 25 days/pro-rata to part-time hours Oakland House, Old Trafford 1 year Enhanced with check of adults barred list Main Aims of the Post The post holder will take the lead on development and project management for the Salford Personality Disorder Multi Agency Development Service, re-commissioned for 2014/15 following a successful pilot year funded by NHS Salford Clinical Commissioning Group. The service aims to develop strong seamless links between mental health services and the wider multi-agency system for the benefit of people with Personality Disorder (PD) by undertaking a liaison, training and awareness-raising function with key stakeholders (i.e. Police, Probation, A&E, Housing, Drug and Alcohol services, Children’s Services etc). The service will specifically work to: Improve service user experience Engage ‘experts by experience’ in training and awareness-raising activity with multi-agency representatives across public services. Challenge stigma and discrimination; improve attitudes and increase knowledge and awareness of PD in the wider system. Work with strategic partners to improve pathways to support for people with PD Reduce transition in people with PD to more costly services such as secondary mental health care/prisons. Develop workforces to become more responsive to personality disorder by providing leadership and support in the development of service specific projects Main duties 1. Lead on the development and implementation of the Personality Disorder Multi Agency Development Service 2. Develop strong partnerships with key statutory and third sector organisations to influence and implement service change for the benefit of people with PD in Salford. 3. Liaise with statutory and third sector organisations to identify and encourage the participation of ‘PD Champions’ in cascading PD awareness across their organisations 4. Coordinate regular multi-agency Personality Disorder forums to act as hubs for PD activity across Salford 5. Market and publicise the programme to a range of agencies and organisations across the geographical footprint of the project 6. Provide Line Management to the Peer Training & Support Coordinator and ensure that high quality practice supervision and wellbeing support is provided to project staff and volunteers 7. Oversee the delivery of a programme of development, awareness raising and training provision across agencies, including skills-based workshops for frontline practitioners 8. Oversee the recruitment of ‘experts by experience’ to deliver awareness training to multi-agency representatives (PD Champions) across public services 9. Manage & record risk incidents according to SHS policy and procedure 10. Contribute to the budgetary management of the project, and ensure effective financial administration of the project. 11. Ensure delivery of commissioned project to targets, producing monthly, quarterly and annual service reports and all service performance data required by commissioners and the Big Life Company. 12. Maintain adequate records as required by existing policies and procedures, using appropriate paper and electronic systems General Work Related Expectations 1. To work within Self Help Sevices’ (SHS) and the Big Life Company’s (TBLC) Values, Ethos and Vision. 2. To contribute to the development of SHS and TBLC 3. To work in accordance with all Policies and Procedures of SHS and TBLC 4. To identify and attend training as required 5. To work in accordance with all relevant legislation 6. To undergo regular supervision and an annual appraisal 7. To undertake any other duties as required, appropriate to the post Person Specification –Salford Personality Disorder Service Manager The successful candidate must be able to demonstrate that they meet all the following points. 1. Essential or Desirable Method of Assessment E A&I E A&I E D A&I A&I E A&I D A E A&I E A&I E E A&I A&I E A&I E E A&I A&I E A&I E A D A&I Employment Experience 1.1 Minimum 3 years experience of working in the field of mental health care and/or wellbeing services or projects 1.2 Experience of managing and delivering projects or services 1.3 Experience of managing paid staff and/or volunteers 1.4 Experience of devising, coordinating and/or delivering training programmes 1.5 Experience of working with a wide range of stakeholders (eg GPs, voluntary and statutory sector mental health and social care services, GMP) 2. Educational Background/Training 2.1 Relevant mental health or social care training/ qualifications 3 Knowledge 3.1 Good knowledge and understanding of the value and principles of peer support and experience-led services 3.2 An understanding of mental health conditions, particularly Personality Disorders, and the principles of the mental health recovery approach 4 Skills 4.1 Excellent oral and written presentation skills 4.2 Good record keeping, IT and organisational skills to ensure effective monitoring and management of the project 4.3 Good time management skills, ability to prioritise work effectively and work to deadlines 4.4 Ability to advise, inform, motivate and support individuals 4.5 Ability to network and develop productive working relationships with a range of agencies 5 Personal 5.1 Self motivated, flexible and enthusiastic, possessing a can-do approach and using one’s own initiative to bring work to a successful conclusion 5.2 Commitment to the objectives and values of Self Help Services and The Big Life group 5.3 Personal first hand experience of mental health problems Key - Method of Assessment A = Application Form Interview = I T = Test Leadership Competencies LEADERSHIP COMPENTENCY Method of Assessment SHAPES AND MANAGES STRATEGY 1. Inspires a sense of purpose and direction 2. Focuses strategically 3. Interprets and analyses information (including financial) and opportunities 4. Shows judgement, intelligence and common sense I I I I DRIVES RESULTS 1. 2. 3. 4. 5. Builds organisational skill and responsiveness Marshals professional expertise Steers and implements change and deals with uncertainty Delivers intended results Manages Resources I I I I I BUILDS PRODUCTIVE RELATONSHIPS 1. 2. 3. 4. 5. Nurtures internal and external relationships Facilitates cooperation and partnerships Values individual differences and diversity Guides, coaches and develops people Skill sharing I I I I I EXEMPLIFIES PERSONAL INTEGRITY AND SELF AWARENESS 1. Demonstrates the group values, professionalism and probity 2. Engages with risk and shows personal courage 3. Commits to action 4. Displays resilience 5. Demonstrates self awareness and a commitment to personal development 6. Self Management I I I I I I COMMUNICATES and INFLUENCES EFFECTIVELY 1. 2. 3. 4. Communicates clearly Listens, understands and adapts to audience Negotiates persuasively Influencing I I I I