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Department:
Title:
Donor & Partner Communications
Director, Donor and Partner Communications
Contract duration: Initial contract of limited duration two years, renewable based on performance.
Start Date 1 st March 2016; End Date 28 th February 2018. Probation period 3 months.
Tenure:
Location:
Responsible to:
Authorised to:
Full Time: FTE 1.0
CEO
Based at GFP headquarters in Amman, Jordan.
Authorised to represent GFP in discussions with donors, partners, stakeholders, media, event contractors and suppliers. Authorised to represent GFP in financial or contractual commitments within prescribed limits set by CEO.
Supervisor of:
Liaison with:
Grant Proposal Specialist, Media & Public Relations Manager, Communications Officer, Social
Media Specialist, Creative Design and Digital Engagement Specialist, and Marketing Events
Officer.
Internal: CEO and Senior Management Team (heads of departments)
External: GFP Delegates and Pioneers, donors and partner organisations, stakeholders,
Replacement in case of absence:
Benefits: outsourced contractors/agents.
CEO
XXXXX
1. Purpose of the Position:
Reporting to the CEO, this senior Director-level role is to lead and develop the Donor & Partner Communications
Department to secure funding support from: governmental donors, non-governmental philanthropic donors, commercial partners, and individual donors; with a specific focus on securing support from US donors. The Director will lead the
Department in strategic focused targeting of donors, and carefully-tailored communications, supported by high quality text, data, photos and video, following best practices in grant proposal writing and reporting, and in content marketing, email direct marketing, maximizing leverage of media, social media, our website, and blog.
2. Responsibilities:
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Leading the Donor & Partner Communications Department , with overall responsibility for its performance and for directing, managing, and developing the capacity of its staff:
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Leading regular Department Meetings and weekly one-on-one meetings with team members; setting priorities, deadlines, plans; tracking progress, addressing problems
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Leading monthly updates of Annual Plan and Budget Reconciliation; and Quarterly Departmental presentation
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Leading regular after-action reviews and lessons-learned processes for continuous improvement
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Setting Key Result Targets for each Department member; supporting individual and team capacity development; empowering and supporting them to meet and exceed expectations
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Developing strong relationships between Departments for effective teamwork together
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Governmental Donors and Non-Governmental Foundations (working with CEO and Grant Proposal Specialist):
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Monitoring grant opportunities and calls for proposals
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Strategic focus on targeted priority opportunities (in Jordan, USA, and elsewhere)
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Preparing grant proposals and partnership proposals
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Building long-term relationships with Donors, preparing high quality Donor reports, getting regular feedback
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Commercial Partners (working with CEO, Grant Proposal Specialist, and Marketing Events Officer):
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Strategic focus on targeted priority opportunities (in Jordan, USA, and elsewhere)
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Preparing specifically tailored partnership proposals
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Building long-term relationships with partners, providing regular high quality reports, getting regular feedback
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Individual Donors (working with Media & Public Relations Manager and Communications Officer):
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Continuous development of individual contacts database
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Development of regular external Email Newsletter
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Driving traffic to website donations and ensuring best practice donor experience for online donors
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Specific targeted campaign for Endowment Fund donors
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Revenue Generation Events and GFP Events (working with Marketing Events Officer and Coordinator)
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Leading and supporting Marketing Events Officer and Coordinator on targeted marketing of GFP Conference
Centre and Auditorium facilities rental for Revenue Generation
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Leading Department in event management and communications for all GFP Events
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Content Marketing: leading and supporting the Communications Officer, Media & Public Relations Manager, Social
Media Specialist, and Creative Design & Digital Engagement Specialist, to create and use high quality content for our communications to Donors and Partners:
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Taking personal responsibility for quality of all GFP communications before publication
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Developing high quality content: compelling human stories with photos and videos showing positive impact for beneficiaries. Liaising with Programmes Department and Institute, and direct with GFP Delegates/Pioneers
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Development of GFP brochures, brochures, bulletins, newsletters, reports, speeches, presentations, media releases, web-stories, social media entries, blogs, discussion forum posts, etc
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Development of effective archive/database of testimonials, photos and videos for future use
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Development of the website in English and Arabic (with Web 1.0, 2.0 and 3.0 functionality)
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Development of social media
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Monitoring and tracking of social media, website traffic, and donations (online and offline)
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Leading on contractual relationships with outsourced contractors (e.g. translators, photographers, video film crew,
PR agencies)
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Media Engagement: guiding and supporting the Media & Public Relations Manager in:
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Developing effective relationships with journalists, editors and agencies in international and (peacebuilding/development/Olympic) trade media, and with local media in Jordan, USA, and GFP programme countries, through regular personal contact, briefings, and exclusives
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Regular monitoring of media coverage, preparation of media reports and clippings archive
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Board Engagement:
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Working with board members in the US and Jordan to develop annual fundraising expectations and explore potential funding and awareness-raising opportunities through their networks.
3. Key Results Areas:
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Leadership of the Department to drive staff performance, workload prioritisation and meeting deadlines
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Support secured from Governmental Donors and Non-Governmental Foundations
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Support secured from Commercial Partners (cash and value-in-kind)
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Support secured from Individual Donors
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Revenue secured from Revenue Generation Events
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Quantity and quality of compelling stories generated
Quality of photos and videos
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Quality, creativity, effectiveness and impact of our content marketing
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Growth in website traffic and social media fan-base, influe nce, participation, and “klout”
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Growth in Media coverage
Quality of Generations For Peace events
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Department collective continuous learning and improvement
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Team work and contribution to the broader work of the organisation
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Personal Development
4. Generations For Peace Values:
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Leadership: demonstrating personal leadership and fostering leadership, responsibility and initiative in others
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Respect and Tolerance: showing respect and tolerance for all Staff, agents, suppliers and contractors
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Empowerment and Teamwork: supporting capacity development of the Department staff, and supporting all other staff as a team player in creating impact
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Responsibility: demonstrating and encouraging responsibility, accountability and transparency, professionalism, care and diligence in respect of all people and property, and the brand and reputation of the organisation; seeking quality, effectiveness, sustainability, efficiency and good value for money; to maximise positive impact whilst minimising risk
5. Education, Qualifications, Competences, Skills Required:
Essential:
 University Bachelor’s Degree minimum, in a relevant discipline
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At least 10 years’ professional experience in Non-Profit fundraising, communications and donor engagement
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Specific experience and track-record in securing Governmental donor funds: grant proposal writing and reporting
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Specific experience/track-record in securing Non-Governmental donor funds: grant proposal writing and reporting
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Experience/good understanding of securing Commercial Partner support in cash and value-in-kind
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Experience/good understanding of fundraising from Individual Donors both offline and online
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Experience in Content Marketing, website and social media development
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Experience in Email Direct Marketing
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Experience in Crowdfunding campaigns
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Experience drafting high quality communications in different formats
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Experience working with communications agents and consultants
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Experience in event management and coordination
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Experience in leading, managing, and building the capacity of a team
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Excellent active listening, problem solving, client management, customer service, and crisis response skills
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Excellent computer skills (documents/spreadsheets/databases/presentations/multi-media/calendars/email)
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Excellent spoken and written English, and in particular top quality written English communications
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Cultural sensitivity and understanding of different interpretations of communications approaches in different global, regional, and local contexts
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Interest in global current affairs, conflict resolution and peace building, and international development
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Proven ability to fit into a young, diverse, dynamic team as a team player, leader, mentor, and capacity-builder
Preferred:
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Masters level degree in a relevant discipline
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Experience in an international peace-building organisation
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Specific experience of USAID, US Department of State, USIP, EU, UKAID/DFID, UNICEF, and other Governmental grant proposals and reporting
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Volunteer experience
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Proficiency in Arabic is useful but not required
First Party:
Signed in Amman, on _____________ 2016 for and on behalf of Generations For Peace:
………………………………………..
Mark Clark
Chief Executive Officer
Second Party:
Signed in ____________, on ____________ 2016 by:
………………………………………..
Director, Donor & Partner Communications
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