job description - AFP Charlotte Chapter

Position Title: Membership & Annual Giving Manager
FLSA Status:
Reports to:
Development Director
Position Summary and Purpose:
Under the general supervision of the Director of Development, the Membership & Annual Giving
Manager oversees the Center’s annual giving and membership programs, which include fundraising
events, targeted appeals and individual giving. As a key contributor of a small team, this is an excellent
opportunity for exposure to all aspects of a vibrant museum and non-profit organization. Candidates
must have impeccable follow-up, interpersonal and writing skills, be able to manage multiple projects
simultaneously, have experience with financial reporting and tracking and be adept at using non-profit
fundraising software and financial spreadsheets.
Duties & Responsibilities — Essential Functions:
Membership and Individual Giving
 Develop and cultivate relationships with Gantt Center members and donors with a focus on
the Center’s core constituency in the African-American community.
 Plan and oversee all initiatives – from conception of strategies through implementation –
for the cultivation, acquisition, renewal, upgrade and stewardship of members and donors.
 In consultation with the Director of Development, set, monitor and meet annual dollar and
number goals for Membership/Annual Fund.
 Use Altru development database to update member/donor records and generate in-depth
analysis and monthly/weekly reports on member/donor giving.
 Create and implement a proactive marketing plan for membership that includes direct mail,
recruitment on-site at the museum and on the website; write and update giving brochures;
create and maintain benefits program that is mission-based and of the highest quality;
support the fulfillments of membership benefits.
 Research prospective donors and prepare related reports; assists the Director of
Development to identify prospects for higher levels of giving.
 Prepare routine correspondence with members and donors and manage gift
acknowledgement processes.
 Maintain donor and membership database and build strategic contact lists based on
database parameters; ensure accuracy of development records with accounting records.
 Manage calendar of giving appeals including direct mail, online, and calling campaigns;
track and report results.
 Assist the Director of Development and President/CEO as needed, especially with
administrative support involving development and membership projects.
Special Events
 Manage the production of all fundraising, cultivation and board member events in
collaboration with Events Management; include event details, list selection and
management, mailings, response tracking, production of printed materials, volunteer
coordination and event logistics.
Conceive and oversee the implementation of member events including opening receptions
and events.
Minimum Qualifications for Consideration:
Education: Bachelor’s degree from an accredited college or university; Master’s a plus.
Professional Experience: 3 to 5 years professional experience or equivalent; experience with
non-profit management, financial management and/or fundraising highly preferred.
o Strong organizational skills, meticulous attention to detail and the ability to consistently
meet deadlines.
o Excellent writing skills; ability to write direct mail solicitations, reports, internal and external
correspondence, funding proposals.
o Experience using development databases; Altru preferred.
o Strong proficiency in Microsoft Office (Word, Excel, Powerpoint).
o Ability to understand and maintain the highest levels of confidentiality.
o Polished, professional and polite with the ability to work collaboratively and engender trust
and mutual respect both internally and externally.
o Ability to take initiative and anticipate needs.
o Creative problem-solver.
o Strong verbal communication skills.
o Strong organizational and analytical skills.
o Ability to exercise discretion and independent judgement.
o Ability to work in a fast-paced environment.
o Ability to multi-task and think critically.
o Self-motivated and ability to work both collaboratively and independently.
o Enthusiasm and interest in helping to build new processes and approaches.
o Exhibit highest standards of customer service and team-centered attributes.
o Must be able and willing to work evening and weekend hours to meet client and
organization needs.
Physical Demands and Working Conditions:
The position requires sitting, standing and walking; manual dexterity needed for using computer
keyboard and calculator; may require occasional lifting up to 10 lbs.; must have adequate vision to
operate computer and complete paperwork. Requires ability to communicate with others in-person and
on telephone. Occasional driving may be required. Must be able and willing to work flexible hours
including occasional evenings and weekends.
The above statements are intended to describe the general nature and level of work being performed by
persons assigned to this position. They are not intended to be an exhaustive list of all associated
responsibilities, skills, efforts, or working conditions. The Harvey B. Gantt Center reserves the right to
change, amend, add, delete, and otherwise assign any and all duties, responsibilities and position titles
as it deems necessary to meet the needs of the institution.
Application Procedure:
Please submit a cover letter, résumé and three (3) references by July 31, 2015 to The subject line should read: Membership & Annual Giving Manager.
No phone calls, please.