Faculty of Economics and Political Science, Cairo University
English Section
First Year
(A101) Introduction to Management
Fall Semester 2015-2016
Course Outline
Part One: Course Information
Instructor: Dr. Sherifa Fouad Sherif, Professor Department of Public Administration
Office: Public Administration Research and Consultancy Center (PARC) 2nd floor new building
Class Time: Monday and Wednesday 10:30-12:00
Lecture Hall: Room 25 new building
Office Hours: Mondays and Wednesdays 12-2:00
Office Phone: 35708091
E-mail: sherifa_sherif@feps.edu.eg
Instructor: Dr. Alia Abdel Hamid Aaref, Associate Professor Department of Public Administration
Office: Public Administration Research and Consultancy Center (PARC) 2nd floor new building
Class Time: Sunday and Tuesday 10:30-12:00
Lecture Hall: Room 23 new building
Office Hours: Sunday, Tuesday and Wednesday 11-2:00
Office Phone: 35708091
E-mail: aliamaref@feps.edu.eg
Instructor: Dr. Iman Karam Ashmawy, Assistant Professor of Public Administration
Office: Room 65
Class Time: Sunday and Tuesday 3:00-4:30 pm
Lecture Hall: Room 24 new building
Office Hours: Sunday and Tuesday 1:00-3:00 pm
E-mail: iman.ashmawy@feps.edu.eg
Course Description:
This course is an introductory course introducing and exposing students to terms, concepts, theories, tools,
techniques and values related to management activities in both private and public sector organizations, helping
students understand how organizations work. Students will develop a basic understanding of organizational
decision-making, problem solving and the ability to achieve organizational goals by implementing the functions of
management through monitoring plans of action and accountability. Students will also be able to explore their
own career paths and prepare themselves for future workplace roles.
Textbook: Jones. G, George. J, Belkhodja. O. (2013) Contemporary Management, Middle East Edition,
McGraw-Hill Publications.
The Textbook: "Contemporary Management" is a comprehensive text that surveys the theoretical
underpinnings of modern management thought and research . This is a bestselling textbook developed
especially for the Middle East Region covering the latest developments in management. New material has been
added in this latest edition to make the content relevant to the region to improve the learning outcomes of
students. A hallmark of this text is its focus on the 'Manager as a Person', which discusses managers as real
people with their own personalities, strengths, weaknesses, opportunities, and problems.
Course Requirements: Access to the internet to be able to log on to McGraw-Hill connect for course material,
Self-assessment exams and e-book. http://connect.macgraw-hill.com and www.mcgraw-hillconnect.com
Pre-requisite for the Course: Not required
Course Structure/ Teaching Methodology: This course will be delivered through lectures, interactive debates,
presenting of case studies of successful companies with the use of visual aids: PowerPoint presentations (ppt) and
short videos.
Attendance: mandatory.
Part Two: Intended Learning Outcomes (ILO’s)
1. Understanding and using fundamental dynamics, terms and concepts related to management skills focusing on
functional roles and ethics in a challenging work environment.
2. To become familiar with the four functions of management, planning, organizing, leading and controlling.
3. To recognize the key managerial skills needed in the workplace like leadership skills, communication skills, team
work and performance measurement.
4. Develop analytical and critical thinking skills needed for problem solving that results in better decision making.
5. Enhancing communications skills while working in small groups discussing business situations and problems.
6. Applying knowledge and skills acquired in class discussions to practical hands-on, individual and team exercises.
7. Demonstrate the ability to engage effectively in team-building and group-work activities.
8. Transfer skills learned in the class to other life and career situations.
Part Three: Grading and Assessment
During the semester each student will be assessed through the completion of:
1. Assignments, participation and team project: 30 points
Assignments: 10
Team project: 15
Participation: 5
2. Mid-term Exam: 20 points
3. Final Exam: 50 points
Total 100 points
Part Four: Weekly Schedule and Topics
Week 1: What is management? (Chapter 1)
Recent changes in management practices
Why Study Management?
Level and skills of managers
Challenges for Management in a Global Environment
Week 2: Evolution of management thought (Chapter 2)
Scientific Management Theory
Administrative Management Theory
Behavioral Management Theory
Management Science Theory
Organizational Environment Theory
Week 3: What is Organization Culture? (Chapter 3)
Characteristics of Organizational Culture
Importance of Organizational Culture
Managing Cultural Processes
Week 4: Managing diverse employees in a Multicultural Environment (Chapter 5)
Workforce Diversity and the Environment
Managers and Effective Management of Diversity
Week 5: Managing in a Global Environment (Chapter 6)
What is the Global Environment?
The General Environment
The Changing Global Environment
Week 6: The Manager as a Decision Maker (Chapter 7)
Managerial Decision Making
Steps in the Decision Making Process
Cognitive Biases and Decision Making
Week 7: Mid-Term Exam
Week 8: The Manager as a Planner and Strategist (Chapter 8)
Why is planning is important?
Types and levels of planning
Organization's Mission and Goal
Week 9: Managing Organizational Structure (Chapter 9)
Designing Organizational Structure
Grouping tasks into jobs
Functions and Divisions
Week 10: Organization Control, Change and Innovation (Chapter 10)
What is Organizational Control?
Importance of Organizational Control
Organizational Change
Week 11: The Nature of Leadership (Chapter 13)
Traits and Behavior
Leadership Models
Transformational Leadership
Emotional Intelligence and Leadership
Week 12: Presentations for group project.
Week 12: Functional Strategies for Competitive Advantage (Chapter 17)
What is Competitive Advantage?
What do customer want?
Customer Relationship Management (CRM)
Improving Quality and Efficiency
Week 13: Advanced Information technology to Increase Performance (Chapter 18)
Week 14: Revision Session
Week 15: Final Exam
Best Wishes