IT Manager – Snoqualmie, WA
The Opportunity
Our light manufacturing client is seeking an IT management professional to join their company’s extended
leadership team and shepherd and update their hardware, communications, audio visual software
supporting international meetings, operating systems, desktop capabilities, ERP, and CAD CAM systems
as well as help develop great business systems processes, making sure data can move automatically
between systems and the firm’s parent company. You will be working with a small team in the US and
Canada, with help available from a shared infrastructure support group in Houston. Some light travel
might be required for this position primarily to Quebec, Paris, Seoul, and Shanghai. This is a great
opportunity for someone with a broad IT background who loves to put structure around and improve
existing systems.
Responsibilities:
As the company’s most senior IT professional, this individual will lead the determination of client’s
business systems needs, develop business-driven solutions, oversee process (and system) changes, and
manage a motivated and effective team. The successful candidate will have proven experience in
partnering with business groups and recommending process changes to improve information flow,
resolving complex business and technical issues from a customer perspective, building efficient end-toend processes, and delivering projects that improve user productivity and business results while
maintaining appropriate controls.
The position will be responsible for delivering reliable and well aligned IT support to client’s entire
operation, including three smaller locations in Europe and Asia. Technical scope covers client’s ERP
system, user support, all IT infrastructure including data and voice communications, AV, mobile, desktop
requirements worldwide and internet activities. Enterprise requirements include supporting hardware
engineering, supply chain management, manufacturing, software development and web-based
distribution.
The individual in this position will manage a three person staff deployed at client’s headquarters east of
Issaquah, WA and in Quebec City, in addition to overseeing the utilization of shared, parent IT resources
and outside service providers.
Specific responsibilities include:
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Owning the development and delivery of client’s overall IT strategy, project plans, budgets,
priorities and practices
Overall system design and support for all applications, user capabilities and supporting
infrastructure
Establishing working relationships with all levels to determine and gain acceptance of client’s IT
strategy, priorities and decisions
Guiding deployment of IT resources by using clear annual and project plans and schedules
Benchmarking, measuring, analyzing, and reporting on and making recommendations to improve
and increase the contribution of IT
Establishing and managing technical standards, methods, practices and priorities
Assuring legal and ethical practices
Oversee IT portion of Sarbanes Oxley compliance procedures
Develop and lead a motivated and effective internal team.
Managing effective use of shared parent resources and independent service providers
Liaisoning with other parent units on broader initiatives and standards
Establishing annual department goals and performance measures
Establishing departmental expense and capital equipment budgets
Negotiating and administer vendor contracts and service agreements
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Contributing on any subject as a member of the Extended Leadership Team and using role to
guide IT support
Following all company safety policies and Quality Assurance requirements
Responding to change productively
Requirements:
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U.S. citizenship
Must meet eligibility requirements for access to classified matter as may be subject to Federal
background investigation
Bachelors’ degree in Business or Computer Science, or equivalent work experience
10+ years’ experience interfacing with business leadership and users to provide an organization’s
IT support
3+ years’ experience of managerial experience
Business orientation and the ability to develop plans and orchestrate support, while overseeing
staff and service providers in the delivery of business process and technical solutions
Ability to facilitate resolution of diverse views as to requirements and technical solutions, including
leading sessions involving more senior executives
Experience using a gate-based and simple project management methodology
Effective communication skills, including verbal, written, and inter-personal skills
Sound strategy- and fact-based decision-making
Ability to manage an entire function and cost center
Demonstrated leadership skills with the ability to develop effective, motivated teams
Ability to solve business issues creatively and cost-effectively
Ability to work toward and achieve scheduled deadlines
Project management skills
Must be a high-energy, hands-on self-starter
Ability to work extended hours as required (usually 40-60 hours / week, depending upon
activities)
Ability to travel domestically and internationally (less than 10% travel anticipated)
Preferred Skills / Desired, but not Required:
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MBA
Working Conditions and Physical Requirements:
The working conditions of this position will consist of an office within an electronic manufacturing plant
environment with periodic exposure to chemical compounds and fumes associated with the
manufacturing of electronic components, epoxy, solder, etc.
This position requires frequent use of a computer seated at a desk. There is occasional standing, walking
stooping, kneeling, crouching and reaching/working overhead. Occasionally, there is pushing, pulling and
lifting/carrying of parts and equipment weighing approximately 40-80 lbs., and fine manipulation of
equipment. Average vision and hearing is sufficient.
More about the Employer:
Employer leads the way with new inspection techniques driven by the needs and applications of the NDT
industry. The company delivers automated and semi-automated eddy current, ultrasound and phased
array ultrasound technology as well as remote field and magnetic flux leakage technology, to offer
customers a broader range of inspection solutions. They are committed to growing the industry through
innovative testing solutions and strong relationships throughout the industry, while maintaining a high
level of quality.
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For 40 years, this company has been a trusted partner in mission-critical inspections. Throughout their
history, they have been dedicated to providing the best integrated inspection solutions for the power
generation industry worldwide. They offer capabilities to make plants more competitive, safe, and
efficient.
Employer provides health, prescription drug, dental, vision, disability and life insurance. A 401(k) plan is
in place with employer matching as well as a five-year vesting employee profit sharing plan. The
employee stock purchase plan provides access to stock purchases without fees and commissions as well
as approximately a 5% employee discount. A tuition reimbursement budget is available for employees in
good standing for seminars and certificate programs as well as relevant undergraduate and graduate
degree programs. The firm further provides 11 paid holidays / year and up to 120 hours of paid time off
after 90 days of employment.
The company provides a family-oriented environment with teams coordinating with each other, including
engineering coordinating with manufacturing. The environment is relaxed and professional. This is a wellestablished company with strong financial backing. They continue to foster an entrepreneurial
environment; individuals working for the company may need to be flexible in work assignments and willing
to pitch in wherever needed.
If living outside of the Snoqualmie area, candidates should know that Snoqualmie is located 410’ up the
base of the Cascade Mountains. It is surrounded by forests, lakes, and rivers with plenty of exciting
outdoor activities. Approximately 26 miles away is Snoqualmie Pass, 3022’ high and home to ski resorts,
snowboarding areas and other year-round outdoor activities. Snoqualmie is also a short distance from
Snoqualmie Falls with Salish Lodge, spa and gourmet restaurant sitting adjacent to the falls. According
to the 2010 census, the Snoqualmie population’s median age is 33.7 years and the town’s total
population is just under 11,000. The estimated household median income is over $121 thousand. New
housing developments dot the landscape with splendid views of the Cascade Mountains. A short 30-45
minute drive takes you in to Seattle.
To Apply:
Please forward your resume to deb@debhester.biz ASAP.