Necessity of cloud computing for digital libraries: Bangladesh perspective M. Monirul Islam ,Librarian Prime Minister’s Office,Dhaka-1215, Bangladesh ,Phone: +88029121598 E-mail: kanokmonir@gmail.com Abstract: To meet with the challenge of information explosion and fulfill the vision 2021, Bangladesh needs cloud computing and digital library system. There is also an immediate need to make a dedicated decision to ensure the use of cloud computing in digital libraries. This article provides a holistic understanding of cloud computing and digital libraries including its present context and future directions. This paper also focused on opportunity and developments efforts to overcome the challenges of Cloud computing for digital libraries. Various technical issues ingrained in the concept of cloud computing and digital library also have been analyzed in the article. Documentary sources, review literature, copulation of secondary information, interview with eminent educators, scholars and the direct observation are the major methods of this article. Finally the author brings out the future improvement in digital library using cloud computing technology in Bangladesh. Keywords: Cloud computing, digital library, Information resources, adoption, service model. 1. Introduction: The library is a centre of Knowledge depository and its ultimate aim is to provide desire services for all kinds of library users. So, library should improve itself constantly by adopting many new techniques and IT technologies. And in this reasons the librarians are trying to improve current user service model in digital library by using Cloud Computing. The concept of cloud computing is not a new one, although it is only recently that cloud computing is gaining prominence all over the world. By helping with the Cloud Computing digital libraries can meet the needs of user communities through a variety of services connected with complex collections and various structuring mechanisms for managing data and descriptions of that data. Services provided by libraries will become more user-centric, more professional and more effective, etc. In this regard libraries will create more knowledge benefits for our country with the help of Cloud Computing. The Cloud computing techniques and methods applied to digital libraries, not only can improve the utilization rate of resources to address the imbalance in development between regions, but also can make more extensive use of cloud computing to our work life. 2. The Definition of Digital Library The term “Digital Library” has a variety of potential meanings, ranging from a digitized collection of materials that one might find in a traditional library through to the collection of all digital information along with the services that make that information useful to all possible users (Leiner, 1998). The digital library is library where the information is made available in electronic form and access to it is provided through computer and other media like local area network or Internet, etc. (Upadhya, 2000). According to Digital Library Federation "Digital libraries are organizations that provide the resources, including the specialized staff, to select, structure, offer intellectual access to, interpret, distribute, preserve the integrity of, and ensure the persistence over time of collections of digital works so that they are readily and economically available for use by a defined community or set of communities.’’ 3. The Definition of Cloud Computing 1 There are many definitions of cloud computing. In 2009 the US National Institute of Standards and Technology (NIST) Information Technology Laboratory developed a considered and well-written definition distilled from a number of perspectives. NIST Definition of Cloud Computing Cloud computing is a model for enabling convenient, on-demand network access to a shared pool of configurable computing resources (e.g., networks, servers, storage, applications, and services) that can be rapidly provisioned and released with minimal management effort or service provider interaction. This cloud model promotes availability and is composed of five essential characteristics, three service models, and four deployment models. The emerging cloud abstracts infrastructure complexities of servers, applications, data, and heterogeneous platforms (Source: Mell and Grance 2009) Cloud Computing is associated with a new paradigm for the provision of computing infrastructure. This paradigm shifts the location of this infrastructure to the network to reduce the costs associated with the management5of hardware and software resources. The Cloud is drawing the attention from the Information and Communication Technology (ICT) community. “The key concept behind the Cloud6 is Web application... a more developed and reliable Cloud. Many find it’s now cheaper to migrate to the Web Cloud than invest in their own server farm ... it is a desktop for people without a computer”. R. Bragg (2008) The NIST definition identifies essential characteristics, service models and deployment models (Table 1). Table 1 Summary of cloud computing features Essential characteristics Service models Deployment models On-demand self-service Software as a service (SaaS) Private cloud Broad network access Platform as a service (PaaS) Community cloud Resource pooling Infrastructure as a service (IaaS) Public cloud Rapid elasticity Hybrid cloud Measured Service Source: Mell and Grance 2009 The deployment models are of particular importance (Table 2). The different types of cloud are described in Table 3. The NIST definition arguably comes closest to capturing in a minimal number of words all of the essential ideas of cloud computing. Some other definitions below are more industry or commercially oriented. For example, Wikipedia states that “Cloud computing describes a new supplement, consumption and delivery model for IT services based on the internet, and it typically involves the provision of dynamically scalable and often virtualized resources as a service over the internet."1 Others have suggested that cloud computing is a general term for anything that involves delivering hosted services over the internet. Table 2 Categories of Cloud Services Category Description Software as a Service (SaaS) The capability provided to the consumer is to use the provider’s applications running on a cloud infrastructure. The applications are accessible from various client devices through a thin client interface such as a web browser (e.g. webbased email). The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, storage, or even 2 individual application capabilities, with the possible exception of limited userspecific application configuration settings. Platform as a Service (PaaS) The capability provided to the consumer is to deploy onto the cloud infrastructure consumer-created or acquired applications, created using programming languages and tools supported by the provider. The consumer does not manage or control the underlying cloud infrastructure including network, servers, operating systems, or storage, but has control over the deployed applications and possibly application hosting environment configurations. Infrastructure as a Service (IaaS) The capability provided to the consumer is to provision processing, storage, networks, and other fundamental computing resources where the consumer is able to deploy and run arbitrary software, which can include operating systems and applications. The consumer does not manage or control the underlying cloud infrastructure but has control over operating systems; storage, deployed applications, and possibly limited control of select networking components (e.g. host firewalls). Source: Wyld, 2010) Table 3 Types of clouds Cloud type Description Private cloud The cloud infrastructure is operated solely for an organisation. It may be managed by the organisation or a third party and may exist on premise or off premise. Community cloud The cloud infrastructure is shared by several organisations and supports a specific community that has shared concerns (e.g., mission, security requirements, policy, and compliance considerations). It may be managed by the organisations or a third party and may exist on premise or off premise. Public cloud The cloud infrastructure is made available to the general public or a large industry group and is owned by an organisation selling cloud services. Hybrid cloud The cloud infrastructure is a composition of two or more clouds (private, community, or public) that remain unique entities but are bound together by standardised or proprietary technology that enables data and application portability (e.g. cloud bursting for load-balancing between clouds). Source: Wyld, 2010 4. Why Is Cloud Computing Important? McKinsey suggests that “using clouds for computing tasks promises a revolution in IT similar to the birth of the web and e-commerce.”7 Burton Group concludes that “IT is finally catching up with the Internet by extending the enterprise outside of the traditional data center walls.”8 Writers like Nicholas Carr argue that a so-called big switch is ahead, wherein a great many infrastructure, application, and support tasks now operated by enterprises will—in the future—be handled by very-large-scale, highly standardized counterpart activities delivered over the Internet. The prospect of a maturing cloud of ondemand infrastructure, application, and support services is important as a possible means of: • Driving down the capital and total costs of IT in higher education • Facilitating the transparent matching of IT demand, costs, and funding • Scaling IT • Fostering further IT standardization 3 • Accelerating time to market by reducing IT supply bottlenecks • Countering or channeling the ad hoc consumerization of enterprise IT services • Increasing access to scarce IT talent • Creating a pathway to a five nines and 24 × 7 × 365 environment • Enabling the sourcing of cycles and storage powered by renewable energy • Increasing interoperability between disjoint technologies between and within institutions Commercial enthusiasm for cloud computing tends to cluster around agility, economics, and the size of the in-house IT organization. One interviewee drove home the ease of deployment (agility) argument vividly: “If you are Flowers.com and your steady state business is punctuated by massive demand spikes on Valentine’s Day, Easter, and Mother’s Day, access to public cloud services represents a great opportunity to grow your IT infrastructure quickly during times of peak demand. This use of cloud services solves a very real business problem in a very cost-effective manner.” 5. Drivers for Adoption of Cloud Computing Eight attributes of cloud computing can be seen as drivers for the adoption of cloud computing. The attributes are availability, collaboration, elasticity, lower infrastructure costs, mobility, risk reduction, scalability, and virtualization. Table 1 describes how these attributes can serve as drivers for cloud computing adoption. Table 4: Cloud Computing Drivers Attribute Why It Can Draw an Organization Toward Cloud Computing Availability Users have the ability to access their resources at any time through a standard internet connection. Collaboration Users begin to see the cloud as a way to work simultaneously on common data and information. Elasticity The provider transparently manages a user’s resource utilization based on dynamically changing needs. Lower Infrastructure Costs The pay-per-usage model allows an organization to only pay for the resources they need with basically no investment in the physical resources available in the cloud. There are no infra-structure maintenance or upgrade costs. Mobility Users have the ability to access data and applications from around the globe. Risk Reduction Organizations can use the cloud to test ideas and concepts before making major investments in technology. Scalability Users have access to a large amount of resources that scale based on their demand. Virtualization Each user has a single view of the available resources, independently of how they are arranged in terms of physical devices. Therefore, there is potential from a provider perspective to serve a greater number of users with fewer physical resources. 6. Need for Cloud Computing in Digital Libraries 4 Libraries have the opportunity to improve their services and relevance in today’s information society. Cloud computing is one avenue for this move into the future. It can bring several benefits for libraries and give them a different future. The cooperative effect of libraries using the same, shared hardware, services and data—rather than hosting hardware and software on behalf of individual libraries—can result in lowering the total costs of managing library collections and enhancing the both library user’s experience and library staff workflows. While local library systems served an important purpose earlier in library automation they now represent a tremendous duplication of effort. Each library builds and maintains a database, buys equipment and installs and updates the software. In fact, some libraries can get stuck in perpetual upgrade mode, which involves lots of testing and retesting and time-consuming customization. With cloud computing, all of this is taken care of transparently for the library and user. Among the benefits of a cloud computing approach: • Take advantage of current and rapidly emerging technology to fully participate in the Web’s information landscape • Increased visibility and accessibility of collections •Reduced duplication of effort from networked technical services and collection management • Streamlined workflows, optimized to fully benefit from network participation • Cooperative intelligence and improved service levels enabled by the large-scale aggregation of usage data • Make libraries greener by sharing computing power thus reducing carbon footprints The vision is to use cloud computing to deliver library resources, services and expertise at the point of need, within user workflows and in a manner that users want and understand. It should free libraries from managing technology so they can focus on collection building, improved services and innovation. The cloud computing model will encourage libraries and their users to participate in a network and community of libraries by enabling them to reuse information and socialize around information. It can also create a powerful, unified presence for libraries on the Web and give users a local, group and global reach. 7. Advantages of Cloud computing in libraries: With the introduction of Cloud Computing to digital library, services of libraries will have a new leap in the near future. Services provided by digital libraries will become more user-centric, more professional and more effective, etc. And it is believed that digital libraries will create more knowledge benefits for our country with the help of Cloud Computing. Cloud computing represents an opportunity to bring on-demand application to library, in an environment of reduce risk and enhanced reliability. Here are some advantages of Cloud computing in libraries: Cost saving Flexibility and innovation User centric Openness Transparency Interoperability Representation Availability anytime anywhere Connect and Converse Create and collaborate 8. Examples of Cloud libraries: There are many libraries in the world who are using cloud computing. Some examples of cloud libraries are given below: 5 OCLC Library of Congress (LC) Exlibris Polaris Scribd Discovery Service Google Docs / Google Scholar Worldcat Encore 9. Digital library and Bangladesh The idea of digital library is not new but recent developments have made the realization of this idea more of practical possibility than ever before. The availability of tools for easy access and production of the information has encouraged the traditional publishers to make their information available in electronic form bypassing the traditional publishing and bibliographic systems. These are some digital libraries in Bangladesh East West University BRAC University Independent University, Bangladesh Khulna University of Engineering and Technology Bangobondhu Sheikh Mujib Medical University Shahjalal University of Science and Technology Eastern University Daffodil International University Manarat International University National Museam Library BANBEIS library Ministry of Foreign Affairs Premier University Chittagong, Bangladesh Noakhali University of Science and Technology Ananda Mohan College (AMC), Mymensingh, Dhaka, Martin Luther College, Dhaka BUET under implementation ICDDRB Library Prime Minister’s Office Library And many more…. 10. What can cloud computing solutions do for digital libraries in Bangladesh? Turning to cloud computing and digital libraries, are their real problems that can be solved? The answer is yes. The digital library community can apply the concept of cloud computing to amplify the power of cooperation and to build a significant, unified presence on the Web. This approach to computing can help libraries save time and money while simplifying workflows. A brief list of potential areas of improvement could include: 1. Most library computer systems are built on pre-Web technology 2. Systems distributed across the Net using pre-Web technology are harder and more costly to integrate 3. Libraries store and maintain much of the same data hundreds and thousands of times 4. With library data scatter across distributed systems the library’s Web presence is weakened 6 5. With libraries running independent systems collaboration between libraries is made difficult and expensive 6. Information seekers work in common Web environments and distributed systems make it difficult to get the library into their workflow 7. Many systems are only used to 10% of their capacity. Combining systems into a cloud environment reduces the carbon footprints, making libraries greener These improvements can be grouped into three basic areas: technology, data and community. Each offers some general and some unique opportunities for libraries. Looking first at the technology that most current library systems employ several benefits of cloud computing solutions surface. 11. Why cloud computing is essential for digital library in Bangladesh Cloud computing offers many interesting possibilities for libraries that may help to reduce technology cost and increase capacity reliability, and performance for some type of automation activities. Cloud computing has made strong inroads into other commercial sectors and is now beginning to find more application in library science. The cloud computing pushes hardware to more abstract levels. Most of us are acquainted with fast computing power being delivered from systems that we can see and touch. Now Why cloud computing is essential for digital library in Bangladesh are discussed in below: 11.1 Cost saving: In an era of shrinking budgets, it gets harder with each passing year to justify the purchase and maintenance of servers that aren’t in use almost all the time. Cloud computing offers price savings due to economies of scale and the fact that you’re only paying for the resources you actually use. Using cloud computing technology, one can share the server in many application procedures, realize the resource sharing thus reduce server’s quantity, minimize the cost. Therefore implementation of cloud computing technology in digital library will promote user’s work and study to get done with a greater efficiency. 11.2 High quality service and security: Cloud environment is a highly developed network environment; it appears to the users of high-quality service and high security. The Cloud computing techniques and methods applied to digital libraries, not only can improve the utilization rate of resources to address the imbalance in development between regions, but also can make more extensive use of cloud computing to our work life. 11.3 User centric: Initially user is requested to internet transmission, and between the cloud platform and continuous Internet revision key, in order to protect the platform. Simultaneously the cloud platform defines an access rule to its users and the user transmits their own status to the platform and the platform grants the user specifically for the permissions statement 11.4 Openness, meaning that services and data are made available to support greater interoperability, not only within and between cloud services, but also with library developed and third-party applications; 11.5 Extensibility, meaning that the platform can easily accommodate the addition of new services and applications, developed either by the service provider or by members of the community; 11.6 Data richness, meaning that a library can interact with and expose a wide variety of information about purchased, licensed, and digital content through this platform; and 7 11.7 Collaboration, meaning that libraries can harness the collective power of the community of libraries to innovate and share solutions. 12. Barriers to the Adoption of Cloud Computing for digital library in Bangladesh Some key organizational concerns can act as barriers to the adoption of cloud computing. These concerns are interoperability, latency, platform or language constraints, regulations, reliability, resource control, and security (see Table 5). Table 5: Cloud Computing Barriers Concern Why It Can Act as a Barrier to Cloud Computing Adoption Interoperability A universal set of standards and/or interfaces have not yet been defined, resulting in a significant risk of vendor lock-in. Latency All access to the cloud is done via the internet, introducing lateency into every communication between the user and the provider. Platform or Language Constraints Some cloud providers support specific platforms and languages only. Regulations There are concerns in the cloud computing community over jurisdiction, data protection, fair information practices, and international data transfer—mainly for organizations that manage sensitive data. Reliability Many existing cloud infrastructures leverage commodity hard-ware that is known to fail unexpectedly. Resource Control The amount of control that the user has over the cloud provider and its resources varies greatly between providers. Security The main concern is data privacy: users do not have control or knowledge of where their data is being stored. 13. Solution of barriers to the Adoption of Cloud computing for digital library in Bangladesh: Firstly the Government should take a whole-of-government approach to new security and privacy issues arising from the use of cloud computing, by establishing a new taskforce to review the adequacy of current legislation and identify what steps need to be taken to ensure a supportive regulatory environment. Secondly Broadband pricing and policies of commercial and other providers to ensure that unnecessary impediments to the uptake of Cloud Computing are minimized 14. Improvement of User Service Model in digital Libraries With the rapid development of various IT technologies, users' information requirements are increasingly personalized. And now more and more libraries advocated user-centered services. So librarians should mine and study users' information requirements frequently. And only in this way, they can master the basic demands of their users. And furthermore, library can develop itself according to such information and improve users' satisfaction. Digital library, as we all know, is famous for its academic and teaching influences. And IT technology has been the driving force of library development. What's more, librarians can keep using new technology to develop library and optimize library service. With the expansion of Cloud Computing application, this paper proposed to apply 8 Cloud Computing in libraries. By establishing a pubic cloud among many digital libraries, it not only can conserve library resources but also can improve its user satisfaction 14.1 Real-time Access Services Model In the era of digital libraries, library users paid more attention to electronic journals, electronic databases and so on. This is really a big challenge for digital libraries. But by introducing Cloud Computing, digital libraries can establish a shared public cloud jointly [81. As shared cloud can have infinite storage capacity and computing power theoretically. It can bring obvious benefits to libraries. On one hand, allied libraries no longer consider the hardware cost; on the other hand, it can help reduce the purchase of electronic database resources repeatedly among allied libraries. Meanwhile, users can visit the shared resources by any terminal equipment, such as PC, 30 mobile phone or PDA only if you can access to the Internet 14.2 Knowledge Service Model In the context of the knowledge economy, knowledge resource has become the main resource affecting productivity development. And digital libraries are the main departments of storing, processing and spreading knowledge. So how to provide users with efficient transmission of information and knowledge services became urgent task for librarians today T91. However, the Emergence of Cloud Computing accelerated library's development. And the establishment of shared public cloud can save manpower and material resources greatly among digital libraries. Therefore, with the aid of Cloud Computing, librarians won't have to maintain their own equipments or deal with consultations personally. And librarians will have more time and energy to offer users with their needed knowledgebased services but not only information. 14.3 All-oriented Service Model Comparing with digital libraries, we can find that digital libraries are intended to provide services for all the people. Besides the professors, teachers or students, all the people of that country can access to the library resources. In addition, they also permit users access to many libraries' resources by handling related certificate of that library. And fortunately, domestic libraries can also do this in the cloud environment. Anybody who can through the legal network identity authentication has the right to visit the joint resources of university libraries on the Internet [101]. In other words, digital libraries will offer services for all the people with the help of Cloud Computing 15. Future Improvements in Digital Library Using Cloud Computing Technology “Cloud computing” architecture features are pushing all the data and services to the web and the added value in this transition may be used by a new generation of libraries where services and data coexist transparently “in the cloud”. The cloud may now be seen as a collection of networked features. Traditional libraries architectures may benefit with this new concept and lead to a new implementation model:”cloud libraries”. Organizations of all sizes can take more risks when it comes to creative, innovative technology ideas when the new application will run on someone else’s infrastructure. Digital libraries do not have to decide between devoting their limited server resources to the OPAC’s overflow traffic and a new mobile web application that one of your colleagues wants to develop. If they’re both hosted in the cloud, the resources devoted to each will shrink and expand as traffic rises and drops. Furthermore, creating and configuring new virtual server instances is fast and easy in the cloud. Every cloud computing server may work like computer server and save the server or the broad band resources and so on. Cloud computing technology in digital library where every cloud represents any digital library database resource, every two clouds or more clouds may compose a bigger cloud and might divide the cloud or network of clouds by different section. Digital libraries may soon be building and managing their own data centers. In addition to all the hype and optimism surrounding cloud computing, there are still significant fears and doubts Industry 9 Challenges points out. In particular, the major cloud computing vendors haven’t yet fully addressed concerns about security, privacy and reliability. These concerns are leading some companies to build their own private or hybrid clouds. A hybrid cloud is primarily based in a privately-owned and operated data center, but it can shift some of its traffic and data processing requests to public cloud vendors such as Amazon or Rack space on an as needed basis. This hybrid model would let digital libraries maintain more control over the applications and data stores that contain sensitive, private information about patrons. Moreover, digital libraries can continually adjust and fine-tune the balance between the tight control of a private Information Technology infrastructure, and the flexibility and savings of cloudhosted infrastructure. Just as digital libraries presently cooperate with one another to buy Information Technology equipment, bandwidth and the services of Information Technology professionals, Digital libraries may soon cooperate in the building and management of data centers. Alternately, if enough digital libraries express interest, a company such as Google, Amazon, Microsoft or another cloud vendor might create a digital library Cloud similar to Google’s Government Cloud. Or, a library vendor with deep Information Technology resources (e.g. OCLC or Sirsi Dynix) might build digital librarycentric cloud services on top of cloud infrastructure leased from one of the more established players. 16. Conclusion: Cloud computing is part of a bigger shift, which is that the “center of gravity” of digital data is moving outside of corporations and into a wider ecosystem of companies, service providers, communities and individuals.. It offers an opportunity for individuals and businesses in developing countries to compete with those in advanced nations on an equal footing. Such an opportunity will create tremendous growth in these countries and help in our fight against global poverty. 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