PERSON SPECIFICATION – Grade III JOB TITLE: HE Admissions and Systems Officer KNOWLEDGE Awareness of key challenges within the Higher Education sector Awareness and empathy of the core business of AUB Understanding of the key deliverables of the job: to maximise the number of acceptances and enrolments from student applications, to maintain background tables in the SITs database, to lead on communication messages for applicants, to present at Open Days Demonstration of specialist knowledge required for job to include the UCAS application cycle SKILLS MS Office skills – proficient in the use of word, excel, outlook and as appropriate for the post Ability to work effectively in a team whilst being able to work independently Excellent administrative and organisational skills Excellent communication skills, both verbal and written Specialist/Technical skills required for the job to include detailed knowledge of complex databases EXPERIENCE Experience of working in an environment relevant to the post Experience of working within higher education Experience of office administration Experience of communication strategies to engage with stakeholders Experience of working within specialist area of using systems to manage key business processes and to be able maintain and develop these processes QUALIFICATIONS Degree level qualification or equivalent qualification or experience Subject related qualification (where appropriate for the role) Level 3 qualification and/or equivalent experience GCSE Maths and English, minimum grade C and/ or equivalent qualification/experience HE Admissions & Systems Officer – PS – May 15 Essential / Desirable DESIRABLE ESSENTIAL ESSENTIAL ESSENTIAL Essential / Desirable ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL ESSENTIAL Essential / Desirable DESIRABLE DESIRABLE ESSENTIAL ESSENTIAL DESIRABLE Essential / Desirable DESIRABLE DESIRABLE ESSENTIAL ESSENTIAL Page 1 of 2 PERSON SPECIFICATION – Grade III BEHAVIOURS: Organisational and Demonstrates a clear understanding of these areas in the delivery sector awareness of duties. Customer Service Positive and proactive focus and approach to customer service, exceeding expectations wherever possible. Communication Clear and effective verbal and written communication skills with colleagues (and students, where appropriate), demonstrating the ability to adapt communication approach as appropriate. Team working Positive approach towards and proactive contribution to team working, supporting colleagues with the achievement of team deliverables. Flexibility Successfully adapts to the changing University environment and priorities of the job. Time management Achieves deadlines and balances workload priorities by effective prioritisation and planning, escalating issues where appropriate. Problem Solving A logical analytical approach to problem solving. HE Admissions & Systems Officer – PS – May 15 Page 2 of 2