UNITED NATIONS NATIONS UNIES Ref. No.: TVA/2011/015 Readvertised TEMPORARY VACANCY ANNOUNCEMENT FS-4 Communications Assistant TVA Grade Level Functional Title Division of Adminstration Department/Office/Division Information Systems and Technology Occupational Group (See list on last page) FS-3, FS-4 Open to (Current Grade of Applicant) 07 July, 2011 Deadline (DD/MM/YYYY) Service/Section: ITS / DMS Estimated Start Date: Duty Station: UNMIK - Pristina Possibility of Extension? YES NO Duration: one year Open to External Candidates? YES NO 21/07/2011 DUTIES AND RESPONSIBILITIES Within delegated authority, the Communications Assistant will be responsible for the following duties: The processing of all incoming and outgoing Code Cables in a timely and efficient manner; The processing of incoming and outgoing plain facsimiles that are sent to the Communications Centre; The distribution of incoming and outgoing faxes in accordance to the approved distribution guidelines; Train newly recruited Communications Assistants on appropriate UN protocols and standards; Installs commissions and maintain the encrypted voice and facsimile devices within the unit, otherwise seek the assistance of the radio technicians while performing such duties; The effective use of the UN internal satellite network, commercial line facilities, computerized management systems, digital sender, crypto devices, vhf radio and any other transmission equipment deployed in the Communications Centre in the performance of his /her duties; Observe and monitor the reliability of the communications equipment facilities; Identify any system malfunctions that might affect the efficiency and effectiveness of communications centre and report such problems to the Duty Technician; Assist in the maintenance of a proper filing system of all outgoing and incoming daily correspondences either by hard copy filing method or by electronic means; Identify and retrieve any messages that may be requested by military or civilian offices; Assist in identifying files for archiving and performing same using the appropriate electronic archiving system; On a monthly basis he/she must close and open new logging sheets for the proper recording of new outgoing and incoming messages that will facilitate the preparation of statistics chart; He/she may be required to provide first echelon maintenance to the equipment use by the facility; At all times respect and observe the confidentiality of any or all of the documents that flow through the Communications Centre; Perform other duties as required by the unit supervisor and/or the chief of section. COMPETENCIES P.315 (3-09) Professionalism - Ability to perform with minimal direct supervision, work under pressure and cope with deadlines; Ability to manage, process and maintain accurate records; commitment to implementing the goal of gender equality by ensuring the equal participation and full involvement of women and men in all aspects of peace operations. Technological Awareness - Thorough knowledge of computers, printers, software and hardware and other related office and communications equipment; proficiency in various MS Office applications (Excel, Word,), and other IT applications. Client Orientation - Ability to identify and analyze clients’ problems and respond in a timely manner. Commitment to Continuous Learning – Exert initiative and willingness to keep abreast of new developments in the relevant areas of responsibilities. Teamwork – Excellent interpersonal skills and ability to establish and maintain effective working relations in a multi-cultural, multi-ethnic environment with sensitivity and respect for diversity. Communications – Good written and spoken communications skills including ability to prepare and present concise oral and written reports, updates, and other forms of documentation. 2 P.315 (3-09) For Managerial Positions: QUALIFICATIONS Experience: At least 6 years of progressively responsible clerical/administrative experience at the national or international level in the public/private sector. Knowledge of the UN rules, regulations and working experience in a United Nations field mission or other similar operational environment would be an advantage. Good organizational, communication and computer skills are required. Education: High school diploma or equivalent. Technical training in administration, human resources, personnel management or related fields is highly desirable. A valid driver’s license is essential. Languages: Fluency in spoken and written English or French; knowledge of a second UN language is an advantage and sometimes a requirement. Fluency in the local language may be essential. Other Skills: N/A ADDITIONAL COMMENTS 3 P.315 (3-09) DOCUMENTS REQUIRED: Cover Letter PHP Signed PAS Periods: latest two (2) performance review cycles Others: ALL SUBMISSIONS TO BE SENT TO: Contact Name: Email Address: unmik-recruitment@un.org Copy (cc): Email Address: Please choose from this list of Occupational groups: Administration Civil Affairs Civilian Police Conference Services Drug Control and Crime Prevention Economic Affairs Electoral Affairs Engineering Finance Human Resources Human Rights Humanitarian Affairs Information Management Information Systems and Technology Internship Jurists Legal Affairs Logistics Management and Programme Analysis Medical Ombudsman Political Affairs Population Affairs Procurement Production Service and Transport Work Programme Management Public Administration Public Information Science and Technology Security Social Affairs Social Sciences Statistics Note: While this temporary assignment will provide the successful applicant with an ideal opportunity to gain new work experience, the selection for this position is for a limited period and has no bearing on the future incumbency of the post. Internal candidates for this purpose is defined as staff members currently serving under 100 series appointment who have been recruited after a competitive examination under staff rule 104.15 or after the advice of a Secretariat joint body under staff rule 104.14. External applicants may be considered when it is not possible to identify suitable internal candidates of the same department/office. Please note that external candidates are generally not entitled to be appointed at the advertised level of this temporary vacancy and will therefore be graded in accordance with the current recruitment guidelines. This means that the grade may be at a lower level than that of the advertised level of the post. For information on the provisions for special post allowance, please refer to ST/AI/1999/17. . P.315 (3-09)