3500 Lee - Tourism, Recreation & Sport Management

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University of Florida
College of Health and Human Performance
Department of Tourism, Recreation & Sport Management
LEI 3500: Administration of Leisure Services
Fall 2015 (3credit hours)
FLG 210
Monday, Wednesday, and Friday 11:45 am – 12:35 pm
Instructor:
Joohyun Lee, Ph.D
FLG 106A
(352) 294 1683
joohlee@hhp.ufl.edu
Office Hours: Monday 10:30 – 11:30 am or By Appointment
Course Website:
The website is found in the E-Learning system (Canvas) at: https://lss.at.ufl.edu It is very
important for students to access this site. If you experience any difficulty, contact me as early as
possible.
Required Textbook:
Edginton, C. R., Hudson, S.D., Lankford, S.V. & D/ Larsen. (2008). Managing Recreation, Parks,
and Leisure Services: An Introduction, 3rd Edition. Sagamore Publishing, Champaign IL.
Course Description:
This course provides future administrators with basic knowledge and abilities necessary to
effectively manage resources in a tourism or recreation operation. First, this course introduces
students to the fundamental concepts, theories, principles, and practices in leisure
administration. Second, a dominant focus will be given to the management of human
resources, fiscal resources, marketing resources, legal issues, and managerial leadership. Third,
it employs a variety of simulations to give students a sense of the real-world implications.
Course Goals and/or Objectives: At the end of this course, students should be able to
accomplish the objectives given below.
1.
2.
3.
4.
5.
6.
define administrative terminology
understand administrative theory and practices
develop knowledge of the legal foundations of leisure delivery systems
draw organizational structures for leisure service systems
complete budgeting worksheet assignments using an Excel program
develop strategies for accomplishing goals, objectives, and standards of an agency
7. develop skills in the construction and interpretation of organizational structures and charts
8. define a relationship between organizations of various types and the public they serve
9. identify various types of communication channels
10. define legal terminology and concepts
11. identify responsibilities of supervisors in risk management
12. understand marketing terminology and concepts
13. demonstrate knowledge of managerial leadership practices that drive employees’ results by
applying knowledge to situations germane to tourism, parks and recreation, and event
management.
Course Policies:
Attendance Policy:
This course requires regular and consistent attendance at class. You are expected to: (a) read
and synthesize assigned readings prior to class meetings, (b) arrive to class promptly, and (c)
remain for the entire duration of the class period. However, if you need to leave early, you
must inform and get approval from the instructor prior to the beginning of the class period. If
you cannot attend class due to illness, family emergency, travel related to team sports, or
university sanctioned activities, contact in advance. Otherwise, it is your responsibility to obtain
the information from a classmate.
Participation Policy:
You are expected to be actively involved in class discussion and activities. You are encouraged
to participate in class by asking and answering questions, sharing ideas, experiences, and
resources, and debating issues.
Assignment Policy:
In-class assignments will be completed throughout the course. These assignments will be used
as a method of ensuring your comprehension of the course material. No make-up will be given
for any in-class assignment. Failure to attend class on the date of an in-class assignment,
without prior arrangement with the instructor, will result in a zero (0) for that requirement.
Students who arrive late to class on these days will not be given extra time to complete the
requirement.
Homework assignments will be posted with instructions using Canvas. These homework
assignments will help us to understand the course material and to complete several projects.
All assignments should be submitted through Canvas, written as a Word document. Feedbacks
and comments about your homework assignments will be posted on Canvas. All assignments
should be submitted by the due date. Late assignments will be accepted with penalty. If the
assignment is handed in within 24-hours of the due date, it will be accepted with a 20%
deduction. The instructor will NOT accept any assignments that are more than one day late.
Student Conduct Policy:
Please be considerate of the other students and the instructor in the class. It is up to you
whether or not you choose to attend class and if you choose to pay attention. However,
behaviors that disrupt other students’ learning are not acceptable (e.g., arriving consistently
late for class; cell phone use, reading non-course related materials, or social conversation
during class), and will be addressed by the instructor. Laptops are ONLY permitted for notetaking for this course. Reading the newspaper, surfing the web, or disrupting the class will not
be permitted. No food is allowed in the classroom.
UF Policies:
University Policy on Accommodating Students with Disabilities:
Students requesting accommodation for disabilities must first register with the Dean of
Students Office (http://www.dso.ufl.edu/drc/). The Dean of Students Office will provide
documentation to the student who must then provide this documentation to the instructor
when requesting accommodation. You must submit this documentation prior to submitting
assignments or taking the quizzes or exams. Accommodations are not retroactive, therefore,
students should contact the office as soon as possible in the term for which they are seeking
accommodations.
University Policy on Academic Misconduct: Academic honesty and integrity are fundamental
values of the University community. Students should be sure that they understand the UF
Student Honor Code at http://www.dso.ufl.edu/students.php. On all work submitted for credit
by students at the University of Florida, the following pledge is either required or implied: "On
my honor, I have neither given nor received unauthorized aid in doing this assignment." As per
the University’s Students Rights and Responsibilities, any student found cheating, plagiarizing a
written assignment, or falsifying a course requirement will either receive a failing grade for the
course or be referred for university disciplinary action.
Getting Help:
For issues with technical difficulties for E-learning in Sakai, please contact the UF Help Desk at:
● Learning-support@ufl.edu
● (352) 392-HELP - select option 2
● https://lss.at.ufl.edu/help.shtml
Other resources are available at http://www.distance.ufl.edu/getting-help for:
 Disability resources – https://www.dso.ufl.edu/drc/
 Library Help Desk support
Grading Policies:
1. Exams: This course will have three exams and one optional final exam. Each test will
have multiple-choice questions and essay type questions. Each of the first three tests
will cover the textbook and lecture material from the chapters, and the reading
assignments that have recently been discussed in class. Each of these tests will count
20% toward your final grade. The final exam will be comprehensive and can replace the
test you missed or on which you did poorly. If you take three regular tests and are
satisfied with your grade, you may skip the final exam. If you miss a test, or if you do
poorly on a test, you can drop that test and take the final exam to replace it. In this case
the better test score (regular test or replacement) will count. The final is the only
option for a missed or failed test. There will be no other makeup tests under any
circumstances.
2. Assignments: Homework assignments will be assigned throughout the semester and will
count 17% toward your final grade. In-class assignments will be assigned and completed
in class and will count 7% toward your final grade.
3. Budget project: It will count 8% toward your final grade. You will be assigned to create
tables, charts, and budget sheets using your Excel skills.
4. Marketing project: It will count 8% toward your final grade. Individual students are
responsible for choosing a specific leisure, recreation and tourism agency, and find
issues and problems related to marketing.
Failure to submit homework assignments and both projects by the assigned deadline
will result in your grade with a penalty. If they are posted in within 24-hours of the due
date, they will be accepted with a 20% deduction. The instructor will NOT accept the
project and homework assignments that are more than one day late.
Exam 1
Exam 2
Exam 3
Optional Final Exam
Homework assignments (Canvas submission)
In-class assignments (class submission)
Budget project (Canvas submission)
Marketing project (Canvas submission)
Total
Dates
Sept. 28
Oct. 30
Dec. 9
% Earned
20%
20%
20%
Each week
Each week
Oct. 18
Nov. 3
17%
7%
8%
8%
100%
Grading Scale:
Letter grade
A
AB+
B
BC+
C
CD
E
Grade point
4.0
3.67
3.33
3.0
2.67
2.33
2.00
1.67
1.0
0
% Earned
93-100
90-92
87-89
83-86
80-82
77-79
73-76
70-72
60-69
59 or below
Grade description
Outstanding
Superior
Excellent
Very good
Above average
Average
Slightly below average
Below average
Poor
Failure
Course Schedule
Week
1
1
Date
Topic
Reading
8/24
8/26
Syllabus
Management overview
Theory and practice
3
3
8/28, 31, 9/2,
4
9/7
9/9, 11
4
9/14, 16, 18
Labor day - No class
Vision and mission
statement
Organizational structure
5
6
6
9/21,23,25
9/28
9/30, 10/2
Decision making and Ethics
Exam 1
Leadership and Motivation
7
10/5, 7, 9
Human Resources
8, 9
Budgeting and financing
Marketing
Chapter 12: Marketing Resources
10
11,12
10/12, 14,
16,19
10/21, 23, 26,
28
10/30
11/2, 4
Chapter 10: Human Resource
Management
Chapter 11: Fiscal Resources and budget
11
12
11/6
11/9
12
12
11/11
11/13
1, 2
9, 10
13
14
15, 16
Exam 2
Collaboration and
partnerships
Homecoming - No class
Legal issues, negligence and
safety issues
Veterans day - No class
Legal issues, negligence and
safety issues
Risk Management
Thanksgiving - No class
Evaluation and research
Chapter 1: Recreation, Parks, and Leisure
Services in the 21st Century
Chapter 2 : The Evolution of Management
Theory and Practice
Chapter 3: Vision, Mission, Goals, and
Objectives
Chapter 4: Organizing and Structuring
Recreation, Parks, and Leisure Services
Chapter 5 & 8: Decision Making and Ethics
Chapter 6: Managerial Leadership and
Motivation
Chapter 9: Promoting Collaboration and
Cooperation
Chapter 13: Legal Issues and Risk
Management
Chapter 13: Legal Issues and Risk
Management
Chapter 13: Risk Management
11/16, 18, 20
11/23, 25, 27
11/30, 12/ 2,
Chapter 14: Evaluating Community
4, 7
Services
16
12/9
Exam 3
16
12/11
Reading day – No class
17
12/18
Optional final exam (12:30 – 2:30pm): comprehensive
* This syllabus represents my current plans and objectives. As we go through the semester,
those plans may need to change to enhance the class learning opportunity. Such changes are
not unusual and should be expected. Students are responsible for keeping track of changes in
the course syllabus made by the instructor throughout the semester. All changes will be
announced in class and through Canvas.
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