University of Florida College of Health and Human Performance Department of Tourism, Recreation & Sport Management LEI 3500: Administration of Leisure Services Fall 2015 (3credit hours) FLG 210 Monday, Wednesday, and Friday 11:45 am – 12:35 pm Instructor: Joohyun Lee, Ph.D FLG 106A (352) 294 1683 joohlee@hhp.ufl.edu Office Hours: Monday 10:30 – 11:30 am or By Appointment Course Website: The website is found in the E-Learning system (Canvas) at: https://lss.at.ufl.edu It is very important for students to access this site. If you experience any difficulty, contact me as early as possible. Required Textbook: Edginton, C. R., Hudson, S.D., Lankford, S.V. & D/ Larsen. (2008). Managing Recreation, Parks, and Leisure Services: An Introduction, 3rd Edition. Sagamore Publishing, Champaign IL. Course Description: This course provides future administrators with basic knowledge and abilities necessary to effectively manage resources in a tourism or recreation operation. First, this course introduces students to the fundamental concepts, theories, principles, and practices in leisure administration. Second, a dominant focus will be given to the management of human resources, fiscal resources, marketing resources, legal issues, and managerial leadership. Third, it employs a variety of simulations to give students a sense of the real-world implications. Course Goals and/or Objectives: At the end of this course, students should be able to accomplish the objectives given below. 1. 2. 3. 4. 5. 6. define administrative terminology understand administrative theory and practices develop knowledge of the legal foundations of leisure delivery systems draw organizational structures for leisure service systems complete budgeting worksheet assignments using an Excel program develop strategies for accomplishing goals, objectives, and standards of an agency 7. develop skills in the construction and interpretation of organizational structures and charts 8. define a relationship between organizations of various types and the public they serve 9. identify various types of communication channels 10. define legal terminology and concepts 11. identify responsibilities of supervisors in risk management 12. understand marketing terminology and concepts 13. demonstrate knowledge of managerial leadership practices that drive employees’ results by applying knowledge to situations germane to tourism, parks and recreation, and event management. Course Policies: Attendance Policy: This course requires regular and consistent attendance at class. You are expected to: (a) read and synthesize assigned readings prior to class meetings, (b) arrive to class promptly, and (c) remain for the entire duration of the class period. However, if you need to leave early, you must inform and get approval from the instructor prior to the beginning of the class period. If you cannot attend class due to illness, family emergency, travel related to team sports, or university sanctioned activities, contact in advance. Otherwise, it is your responsibility to obtain the information from a classmate. Participation Policy: You are expected to be actively involved in class discussion and activities. You are encouraged to participate in class by asking and answering questions, sharing ideas, experiences, and resources, and debating issues. Assignment Policy: In-class assignments will be completed throughout the course. These assignments will be used as a method of ensuring your comprehension of the course material. No make-up will be given for any in-class assignment. Failure to attend class on the date of an in-class assignment, without prior arrangement with the instructor, will result in a zero (0) for that requirement. Students who arrive late to class on these days will not be given extra time to complete the requirement. Homework assignments will be posted with instructions using Canvas. These homework assignments will help us to understand the course material and to complete several projects. All assignments should be submitted through Canvas, written as a Word document. Feedbacks and comments about your homework assignments will be posted on Canvas. All assignments should be submitted by the due date. Late assignments will be accepted with penalty. If the assignment is handed in within 24-hours of the due date, it will be accepted with a 20% deduction. The instructor will NOT accept any assignments that are more than one day late. Student Conduct Policy: Please be considerate of the other students and the instructor in the class. It is up to you whether or not you choose to attend class and if you choose to pay attention. However, behaviors that disrupt other students’ learning are not acceptable (e.g., arriving consistently late for class; cell phone use, reading non-course related materials, or social conversation during class), and will be addressed by the instructor. Laptops are ONLY permitted for notetaking for this course. Reading the newspaper, surfing the web, or disrupting the class will not be permitted. No food is allowed in the classroom. UF Policies: University Policy on Accommodating Students with Disabilities: Students requesting accommodation for disabilities must first register with the Dean of Students Office (http://www.dso.ufl.edu/drc/). The Dean of Students Office will provide documentation to the student who must then provide this documentation to the instructor when requesting accommodation. You must submit this documentation prior to submitting assignments or taking the quizzes or exams. Accommodations are not retroactive, therefore, students should contact the office as soon as possible in the term for which they are seeking accommodations. University Policy on Academic Misconduct: Academic honesty and integrity are fundamental values of the University community. Students should be sure that they understand the UF Student Honor Code at http://www.dso.ufl.edu/students.php. On all work submitted for credit by students at the University of Florida, the following pledge is either required or implied: "On my honor, I have neither given nor received unauthorized aid in doing this assignment." As per the University’s Students Rights and Responsibilities, any student found cheating, plagiarizing a written assignment, or falsifying a course requirement will either receive a failing grade for the course or be referred for university disciplinary action. Getting Help: For issues with technical difficulties for E-learning in Sakai, please contact the UF Help Desk at: ● Learning-support@ufl.edu ● (352) 392-HELP - select option 2 ● https://lss.at.ufl.edu/help.shtml Other resources are available at http://www.distance.ufl.edu/getting-help for: Disability resources – https://www.dso.ufl.edu/drc/ Library Help Desk support Grading Policies: 1. Exams: This course will have three exams and one optional final exam. Each test will have multiple-choice questions and essay type questions. Each of the first three tests will cover the textbook and lecture material from the chapters, and the reading assignments that have recently been discussed in class. Each of these tests will count 20% toward your final grade. The final exam will be comprehensive and can replace the test you missed or on which you did poorly. If you take three regular tests and are satisfied with your grade, you may skip the final exam. If you miss a test, or if you do poorly on a test, you can drop that test and take the final exam to replace it. In this case the better test score (regular test or replacement) will count. The final is the only option for a missed or failed test. There will be no other makeup tests under any circumstances. 2. Assignments: Homework assignments will be assigned throughout the semester and will count 17% toward your final grade. In-class assignments will be assigned and completed in class and will count 7% toward your final grade. 3. Budget project: It will count 8% toward your final grade. You will be assigned to create tables, charts, and budget sheets using your Excel skills. 4. Marketing project: It will count 8% toward your final grade. Individual students are responsible for choosing a specific leisure, recreation and tourism agency, and find issues and problems related to marketing. Failure to submit homework assignments and both projects by the assigned deadline will result in your grade with a penalty. If they are posted in within 24-hours of the due date, they will be accepted with a 20% deduction. The instructor will NOT accept the project and homework assignments that are more than one day late. Exam 1 Exam 2 Exam 3 Optional Final Exam Homework assignments (Canvas submission) In-class assignments (class submission) Budget project (Canvas submission) Marketing project (Canvas submission) Total Dates Sept. 28 Oct. 30 Dec. 9 % Earned 20% 20% 20% Each week Each week Oct. 18 Nov. 3 17% 7% 8% 8% 100% Grading Scale: Letter grade A AB+ B BC+ C CD E Grade point 4.0 3.67 3.33 3.0 2.67 2.33 2.00 1.67 1.0 0 % Earned 93-100 90-92 87-89 83-86 80-82 77-79 73-76 70-72 60-69 59 or below Grade description Outstanding Superior Excellent Very good Above average Average Slightly below average Below average Poor Failure Course Schedule Week 1 1 Date Topic Reading 8/24 8/26 Syllabus Management overview Theory and practice 3 3 8/28, 31, 9/2, 4 9/7 9/9, 11 4 9/14, 16, 18 Labor day - No class Vision and mission statement Organizational structure 5 6 6 9/21,23,25 9/28 9/30, 10/2 Decision making and Ethics Exam 1 Leadership and Motivation 7 10/5, 7, 9 Human Resources 8, 9 Budgeting and financing Marketing Chapter 12: Marketing Resources 10 11,12 10/12, 14, 16,19 10/21, 23, 26, 28 10/30 11/2, 4 Chapter 10: Human Resource Management Chapter 11: Fiscal Resources and budget 11 12 11/6 11/9 12 12 11/11 11/13 1, 2 9, 10 13 14 15, 16 Exam 2 Collaboration and partnerships Homecoming - No class Legal issues, negligence and safety issues Veterans day - No class Legal issues, negligence and safety issues Risk Management Thanksgiving - No class Evaluation and research Chapter 1: Recreation, Parks, and Leisure Services in the 21st Century Chapter 2 : The Evolution of Management Theory and Practice Chapter 3: Vision, Mission, Goals, and Objectives Chapter 4: Organizing and Structuring Recreation, Parks, and Leisure Services Chapter 5 & 8: Decision Making and Ethics Chapter 6: Managerial Leadership and Motivation Chapter 9: Promoting Collaboration and Cooperation Chapter 13: Legal Issues and Risk Management Chapter 13: Legal Issues and Risk Management Chapter 13: Risk Management 11/16, 18, 20 11/23, 25, 27 11/30, 12/ 2, Chapter 14: Evaluating Community 4, 7 Services 16 12/9 Exam 3 16 12/11 Reading day – No class 17 12/18 Optional final exam (12:30 – 2:30pm): comprehensive * This syllabus represents my current plans and objectives. As we go through the semester, those plans may need to change to enhance the class learning opportunity. Such changes are not unusual and should be expected. Students are responsible for keeping track of changes in the course syllabus made by the instructor throughout the semester. All changes will be announced in class and through Canvas.