Digital United Pakistan Business Plan By Sheeraz Ahmed Memon (CEO/Founder) Table of Contents Executive Summary .......................................................................................................................... 3 Company Purpose ................................................................................................................................ 3 Problem ................................................................................................................................................ 3 Solution ................................................................................................................................................ 3 Why now? ............................................................................................................................................ 4 Market Size........................................................................................................................................... 4 Competition ......................................................................................................................................... 5 List of Competitors ........................................................................................................................... 5 Competitive Advantage.................................................................................................................... 5 Marketing Strategy .............................................................................................................................. 5 Product ............................................................................................................................................. 5 Price.................................................................................................................................................. 5 Promotion ........................................................................................................................................ 5 Place ................................................................................................................................................. 6 System Architecture ............................................................................................................................. 6 Development Roadmap & Milestones ................................................................................................. 6 Social impact ........................................................................................................................................ 7 Collaboration and Links to Funding Agencies ...................................................................................... 7 Team..................................................................................................................................................... 7 Core Team ........................................................................................................................................ 7 Board of Directors ............................................................................................................................ 8 Financials .............................................................................................................................................. 8 Costs ................................................................................................................................................. 8 Expected Sales................................................................................................................................ 11 Bio of Mr. Sheeraz Ahmed Memon ................................................................................................... 11 References.......................................................................................................................................... 12 2 Executive Summary Pakistan is a country, rich with cultures and languages. Several languages are spoken across Pakistan. After Urdu -the national language- widely spoken languages are provincial/regional languages i.e. Punjabi, Pashto, Urdu, Sindhi, Saraiki and Balochi. Owing to different languages and cultures, it’s a major challenge to convey effective message through digital media to every citizen of Pakistan in their native language. In Pakistan Internet penetration is very high. Almost 30 million Pakistanis use Internet, among them 50% are online through mobile devices. TranslationCloud is the first product of Digital United Pakistan. Through this product we aim to reduce the language barrier problem in Pakistan. Since most apps/websites are in English and users with low literacy rate are not comfortable using them, therefore translation of smartphone apps and websites in users’ native languages is required. Mostly translations are done manually by humans, creating lots of problems for Web/App developers like creating, managing, updating files for different languages on their server. Our solution, TranslationCloud is a Cloud based Content Management System, where developers have to write only one version of the text in English and by using cloud features along with skilled developers, the translation and deployment of the text in desired languages and versions will no longer be an issue. Whenever any changes are made in uploaded version of the text, TranslationCloud would detect changes, do translation and would notify the owner of the website/App about changes, and the new version will be deployed back to the cloud, hence reaching the customers directly. Company Purpose The company aims to connect people with different cultures and languages in Pakistan by providing apps/websites in their native languages using content localization. Problem Pakistan is a country rich with cultures and languages. Several languages are spoken across Pakistan. After Urdu -the national language- widely spoken languages are provincial/regional languages i.e. Panjabi, Pashto, Sindhi, Saraiki and Balochi. Owing to different languages and cultures, it is a major challenge to convey information through digital media to every citizen of Pakistan in their native language, In Pakistan Internet penetration is very high. Almost 30 million Pakistani’s use Internet, 50% of them are online through mobile devices [1]. Since almost all apps/websites are in English and hardly very few are in Urdu. Users with low literacy rate are not comfortable using these apps/website to get information and connect to the outside world. Hence they face problem in reading and understanding them. Solution The Websites/Apps in Pakistan need to be translated in native languages like Urdu, Punjabi etc. for the end users convenience. Due to very error prone and complex mechanism of current solutions web/app developers find this a big challenge to translate the webs/apps into native languages. Our solution, TranslationCloud is a Cloud Based Content Management System, which provides a mechanism of creating, managing and delivering content in different languages efficiently and effectively. By using Our Solution, TranslationCloud, client can access and upload all the content in English. TranslationCloud by using human resources at Digital United Pakistan will translate the client’s desired language versions to the cloud. When updating the website client will need to update only the English version of files uploaded on the cloud. Translation- 3 Cloud will automatically detect changes made in the cloud, and will translate and deploy their versions on the cloud too reaching the customers directly. Why now? Only 52% of people in Pakistan are literate [2]. So they have some level of reading and writing skills in English, although most of these people also prefer native language for communication. Over the years cloud technology has improved and evolved a lot [3], we think it is the best time now that a cloud based content management system should be created to translate the English websites/apps in native languages like Urdu, Punjabi and other regional languages spoken across Pakistan. Market Size Research shows a total of 508 websites are frequently used in Pakistan [4]. Following chart shows the percentage along with categories of websites.. Business Local Science & Tech Others Education News and Media Society and Culture Islam Reference & Dictionary Urdu Websites 13% 62% 4% 4% 2% 2% 2% 4% 5% 3% 4 Competition In general translation industry is a growing industry; there are few companies in Pakistan which offer translation services in different domains and languages like health, education, legal and business documents etc. In addition to companies, some freelancers also provide translation services. List of Competitors These are some of our competitors already are. Paklingo[7], TranslatorBase[8], TranslatorsCafe[9], TranslationDirectory[10], TranslationServiceWorld[11], Translation[12], Citybase[13]. Competitive Advantage In Pakistan, there are very few companies which offer translation services for websites/apps. They adopt the conventional method of translation. In the traditional approach web/app developers send their content in files typically called “string files” to translation provider companies which provide translation services and send the translated files back to the client. This process is cumbersome and tedious as companies have to maintain a proper record for different files in different languages as well as their versions. Our product TranslationCloud, has an edge over the traditional method as cloud based content management system can solve this problem by, making this whole procedure easy to develop, manage, and update translated text for websites/apps. There is no one in the market, which is providing products like TranslationCloud in Pakistan; all the competitors are using the string files for translations, making the work very tedious for Web/App developers. Marketing Strategy Once our product is complete we will adopt following marketing strategies. . Product Our product TranslationCloud is different as we use content management system, which will provide easy, reliable creation and update features. It will also reduce cost of delivering the solution for Websites/Apps localization to our clients. Price We will offer custom pricing. In the first year, we will focus on creating TranslationCloud with co-operation of startups. Hence we will offer minimal prices Rs.5 / word for startups for websites/apps. After completion of first year when our product will be ready to deploy, we will raise our prices slightly i.e. Rs.10 / word for apps/websites. Promotion The following are some channels we will use for promotion of our product TranslationCloud. • Print and electronic media: Newspapers, TV, and e-mail. • Social media: Facebook, twitter, Goggle+. • Online media: blogs 5 • Others: SMS Place We will be providing services in Pakistan only. System Architecture Development Roadmap & Milestones The development of the first product will be completed in the first year. This will be done by gathering information and collaboration with a startup and other well established organizations that needs translation services. The detailed breakdown of the activities over the spam of one year is shown in the table. Month Task Milestones Month 1 Research & Hiring Set of documents Month 2 Search & Selection of Startups/well estab- Analysis report, documents showing selished organizations to work with lected startups/organizations Month 3 Requirements Gathering & System Archi- Requirement Document, System Architectecture Design ture design document Month 4 Requirements Gathering & System Archi- Requirement Document revised, System tecture Design Architecture design document revised Month 5 Development of TranslationCloud Progress Report Month 6 Development of TranslationCloud Progress Report Month 7 Development of TranslationCloud Progress Report 6 Month Task Milestones Month 8 Development of TranslationCloud Progress Report, Working prototype Month 9 Testing & Bug Fixing Progress Report, Working prototype Month 10 Final Testing Progress Report, Working prototype Month 11 Providing Translation Startup/organization Services to Translations deployed on the cloud Month 12 Providing Translation Startup/organization Services to Translations deployed on the cloud Social impact Many people use internet to read and gather information through top news websites in Pakistan. So we will start providing translation services for news websites. This will help to satisfy people need to gather information online. As a starting point we strive to provide translation services to top 5 websites and top 10 apps of Pakistan in 3 years for Urdu and Panjabi and then move to other languages like Sindhi, Balochi etc. So in this way a lot of people will be able to read news in the two most spoken languages in Pakistan in first 3 years. Collaboration and Links to Funding Agencies LabMagic, NUST SEECS, Sector H-12, Islamabad Ms Iram Tariq Bhatti from LabMagic is the key mentor for our project. She has already helped in the refinement of the business plan and other aspects of the project/product through her experience. In addition she is experienced in R&D too. SwamTech, NUST SEECS, Sector H-12, Islamabad They will be providing us with incubation and working space. In future, we may search for funding opportunities for growth of startup collaborate with Plan9, PASHA, JumpStartPakistan, and Cloud9 Startups etc. We may apply to ICT R&D fund for growth of startup. Team Core Team In the first year, we will be only communicating with one client and focusing in the R&D activities of the company. So we will be hiring one developer and one translator as shown. 7 CEO Developer Translator Board of Directors Iram Tariq Bhatti Ms. Iram Tariq Bhatti is the CEO/Founder of LabMagic. She is successfully running her startup for 2 years. She has R&D experience of around 4 years. Also she is recipient of several national and international awards with respect to her startup journey. Shahryar Khan Mr. Shahryar Khan is the CEO/Founder of SwamTech, He has over 5 years of experience of app development and entrepreneurship. Syed Yasir Hassan Mr. Syed Yasir Hassan is the director of co-operate affairs of Smart SurgisSol. Ha won several awards on his startup at national and international forums. Financials Costs The following table shows estimated fixed cost for one year monthly by category. Category Fixed Cost/month Fixed Cost/Year Developer Salary Rs30,000.00 Rs360,000.00 My Salary Rs20,000.00 Rs240,000.00 Incubation Rs10,000.00 Rs120,000.00 Marketing Rs5,000.00 Rs60,000.00 Cloud Charges Rs10,000.00 Rs120,000.00 Tours or Visits Rs5,000.00 Rs60,000.00 Rs24,000.00 Rs288,000.00 Rs104,000.00 Rs1,248,000.00 Translators Salaries for 2 translators Total Cost Table 1.1 8 The Chart 1.1 shows one-year cost by category in percentage. Chart 1.1 Chart 1.2 The Table 1.2 and the Chart 1.2 show the cost summary for three years in each category. Year Description Category 1 Developer Salary = 30,000/month Developer Salary Rs360,000.00 1 My Salary = 20,000 / month My Salary Rs240,000.00 1 Incubation = 10,000/month Incubation Rs120,000.00 1 Cloud Charges = 10,000 / month Cloud Charges Rs120,000.00 1 Tours or Visits = 5000/month Tours or Visits Rs60,000.00 Total Cost for 1 Year Amount Rs900,000.00 2 Developer Salary ( 15% increment ) = 34500/month Developer Salary2 Rs414,000.00 2 My Salary My Salary2 Rs240,000.00 2 Incubation Incubation2 Rs120,000.00 2 Marketing Marketing2 Rs60,000.00 2 Cloud Charges Cloud Charges2 Rs60,000.00 2 Tours or Visits Tours or Visits2 Rs60,000.00 2 Translator Salaries (Two translators) Translator Salary2 Total Cost for 2 Years Rs288,000.00 Rs3,042,000.00 3 Developer Salary ( 20% increment ) = 41400/month Developer Salary3 Rs496,800.00 3 My Salary My Salary3 Rs240,000.00 3 Incubation Incubation3 Rs120,000.00 9 3 Marketing Marketing3 Rs60,000.00 3 Cloud Charges Cloud Charges3 Rs60,000.00 3 Tours or Visits Tours or Visits3 Rs60,000.00 3 Translator Salaries ( Two translators & Translator Salary3 15% Increment ) = 13,800/month Rs331,200.00 Total Cost for 3 Years Rs7,452,000.00 Break-even Analysis The Table 1.3, Chart 1.3, show break-even analysis, estimating the fixed cost as PKR 104,000/month as shown in the Table 1.1. We will be reaching the break-even point in first 10 months after product launch, if we tend to work 20 days in a month, 1000 words each day. units sold Sales /month ( Total Profit/loss Costs 20,000 words = 1 unit ) 0 Rs0 Rs900,000 -Rs900,000 1 Rs200,000 Rs1,004,000 -Rs804,000 2 Rs400,000 Rs1,108,000 -Rs708,000 3 Rs600,000 Rs1,212,000 -Rs612,000 4 Rs800,000 Rs1,316,000 -Rs516,000 5 Rs1,000,000 Rs1,420,000 -Rs420,000 6 Rs1,200,000 Rs1,524,000 -Rs324,000 7 Rs1,400,000 Rs1,628,000 -Rs228,000 8 Rs1,600,000 Rs1,732,000 -Rs132,000 9 Rs1,800,000 Rs1,836,000 -Rs36,000 10 Rs2,000,000 Rs1,940,000 Rs60,000 11 Rs2,200,000 Rs2,044,000 Rs156,000 12 Rs2,400,000 Rs2,148,000 Rs252,000 13 Rs2,600,000 Rs2,252,000 Rs348,000 14 Rs2,800,000 Rs2,356,000 Rs444,000 15 Rs3,000,000 Rs2,460,000 Rs540,000 16 Rs3,200,000 Rs2,564,000 Rs636,000 17 Rs3,400,000 Rs2,668,000 Rs732,000 18 Rs3,600,000 Rs2,772,000 Rs828,000 19 Rs3,800,000 Rs2,876,000 Rs924,000 20 Rs4,000,000 Rs2,980,000 Rs1,020,000 10 Table 1.3 Break Even Analysis chart Chart 1.3: Break Even Analysis Expected Sales The sales structure is very simple; we will provide translation services 1000 words/day and so 20,000 words/month. So by this way we will be reaching our breakeven within one month and in five years hope to become Rs: 12 Million company. Years 14000000 12000000 PKR12,000,00 0 10000000 8000000 6000000 4000000 2000000 0 PKR200,000 0 Our Plan PKR200,000 Cash Flow The following sheet shows cash flow for 2014 to 2016 11 Bio of Mr. Sheeraz Ahmed Memon Mr. Sheeraz Ahmed Memon is a passionate entrepreneur and an experienced developer. He has two years of experience in Android Development and 6 months of experience in Mobile Cloud Computing with Android. He is a Bachelor’s in Information and Communications Systems Engineering from National University of Science and Technology, Islamabad. He is passionate to learn other skills despite his official work. He has recently passed the course of Programming Mobile Applications for Android Handheld Systems from University of Maryland through Coursera with distinction (100% score) References [1]: "30m Internet users in Pakistan, half on mobile: Report". Express Tribune Report June 24, 2013. [2]: http://finance.gov.pk/survey/chapter_10/10_Education.pdf [3]: https://www.sitepoint.com/the-future-of-cloud-computing/ [4]: http://directory.onepakistan.com.pk/ [5]: "What Are The Top 10 Most Spoken Languages In The World?” Retrieved 2012-2013. [6]: http://www.similarweb.com/website/geo.tv#/#aaj.tv,dawn.com [7]: www.paklingo.com [8]: www.translatorsbase.com [9]: translatorscafe.com [10]: www.translationdirectory.pk [11]: www.translationservicesworld.com [12]: www.translation.pk [13]: www.citybase.com.pk 12