File - Measuring Success Consortium

Jenn’s greetings/marketing to all:
Hi Everyone!
Please see the attached report from the May meeting. I've included below a few opportunities you may be interested
Ivy is looking for willing individuals to either sit down with her in person or virtually to provide feedback on the
evaluation tool she is designing. If interested, contact her at [email protected]
If you are interested in assisting PANO with its evaluation of this years conference, please contact Ivy.
Want to present your case study? Have an idea for/questions about a measurement tool? Send your questions,
comments, and ideas to me by replying to this message.
And, don't forget to mark your calendars for our next meeting on Friday July 18. I hope to see each of your there. Jennifer
Report from the May 2014 CONSORTIUM Meeting
Present: Dave Reed, Janetta Green, Susan Wokulich, Jack Wright, Ivy Schneider, P.J. Lundgren,
Catherine Kilgore, Denise Britton, Jennifer Billman, Skip Brown
New Business:
 NRN Leadership Transition and its impact on The Consortium
o Anne Gingerich is now ED of PANO
o Kate is stepping down from NRN and a new Executive Director search is underway
o During the interim Skip, P.J., Jenn will assume administrative responsibilities until a
Consortium structure is determined by the ad hoc structure team
o The ad hoc structure team consists of Susan/David/Jack/Stephen/Janetta. They have
agreed to put recommendations together for structure/functions for the July
meeting. We thank them greatly for their work!
Allocation of $5147.42 in residual funds
 CONSORTIUM members are asked to consider ideas regarding how to use the funds and
submit them to Jennifer ([email protected])
 Some of these funds will be used to renew the Consortium’s website
 As the members requested, we will ask Kate to clarify: (1) dates by which $ must be spent;
(2) who the granter was; (3) who we send invoices to at Millersville; and, (4) the categories
we can spend the money on (e.g.: technical assistance; training; administration/personnel;
demonstration project, etc. We also will ask if there any restrictions.
Ivy is looking for assistance on a grant funded project
 The grant is for research to customize best possible measurement tools for her agency. She
is looking for individuals who could assist her in creating a measurement tool by the end of
 Anyone who would be able to either sit down with Ivy in person or virtually to lend her
objective help with reviewing her tool, please contact Ivy via email
([email protected]). The deadline for her tool development is July.
Our Mission: To Provide a collaborative community resource for measuring program impact.
Case Study #1: Measuring process in a complex service delivery system
Presenter: Catharine Kilgore
Affiliation: Victims Services of Dauphin County and the Dauphin County Criminal
Justice Advisory Board Administrator/Drug Court Coordinator
Catharine discussed her work on creating a processs map for the Local Policy Board which grants
funding to other organizations. The process spanned 8 working sessions lasting 3 hours each.
Visio, a Microsoft program, was used to create the final map. This program enabled Catharine to
embed links to victim services agencies in the map itself. The purpose of the mapping processing
was to define core services and minimum/essential services. Doing this revealed service gaps
which previously were not readily apparent. In turn, this will allow the Local Policy Board to
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award grants based on service gaps; thus, creating scenarios for measuring impact. Note: You
will be able to view Catharine’s PowerPoint on the website. Look for an email from us
announcing its availability.
Case Study #2: Starting the Conversation: The first step toward measurement
Presenters: Ivy Schneider (ACCSC) & Denise Britton (SH)
Affiliation: Adams County Children’s Services Center & Shalom House
Denise presented on the Appreciative Inquiry Process—a strength based process—to address
homelessness in the Harrisburg regions. The goal of participants is to achieve true
impact/better results. Using AI permitted creativity and collaboration of a cross-section of the
community with stakeholders represented (funders, recipients, governments etc). The 4 key
focal areas in AI include: Discovery, Dream, Design, Delivery. The 2-day AI event occurred in
January: 82 were invited and 49 attended. The Core Team functioned as a planning team and
was positioned as servants, not leaders. The Core Team facilitated the process and engaged the
49 participants to make sure dialogue focused on strength-based versus problem-based
ideas/solutions. Following the event all participants were surveyed. Survey feedback and the
identified AI themes were next discussed in a follow-up session. A committee has been formed
with a focus on positive relationship building for clients, agencies, and the community. (This may
include staff training on how to mentor effectively.) The AI committee plans to meet regularly
with a case study being presented at each meeting (an idea borrowed from the CONSORTIUM).
“Positive relationship building in a continuum of accountability” sums up what the AI process
achieves. Possible future means to address homelessness in the Harrisburg region include:
benchmarking with relationship builders with an emphasis on identifying success towards
transforming lives. The AI event has resulted in replacing competition with collaboration among
agencies. The AI Homeless committee meetings are open to you if you are interested. Note:
Information relevant to this AI experience will be available for review on the website. Look for a
future emails from us about it.
Final Remarks:
• Dates for 2014 CONSORTIUM Meetings:
o July 18th; September 19th; and November 21st
o 9:00-11:00am at Church Hall, Penn State Harrisburg, Middletown
Our Mission: To Provide a collaborative community resource for measuring program impact.
o Remember, Consortium meetings are open, so invite others who may be interested
in measurement and evaluation.
Help Wanted! Anyone interested in joining Ivy in assisting PANO evaluate its most recent
conference, The Power of We, should contact Ivy. The evaluation is ongoing and attendees
are being tracked to determine how they are implementing tools learned at the conference.
Want to present your case study? Have an idea for/questions about a measurement tool?
Send your questions, comments, and ideas for our next meeting to Jenn Billman at
[email protected]
Our guiding criteria/principles (proposed)
Implement evidence-based and research-based programming
Develop useful data collection methods
Analyze and review data to determine program success
Maximize the use of emerging technologies
Use time-efficient processes/procedures
Work collectively as a creative, forward-thinking enterprise
Operate as a member-driven consortium
Our Four STRATEGIC GOALS – for 5 years
1. Offer access to useful tools and techniques for measuring
program success
2. Provide support, feedback, and assistance to the development of
evaluation tools and processes.
3. Maximize collaboration between agencies to develop agency
projects and inter-agency projects.
4. Employ technology to facilitate information sharing among
member organizations.
Our Mission: To Provide a collaborative community resource for measuring program impact.