Jenn’s greetings/marketing to all: Hi Everyone! Please see the attached report from the May meeting. I've included below a few opportunities you may be interested in. Ivy is looking for willing individuals to either sit down with her in person or virtually to provide feedback on the evaluation tool she is designing. If interested, contact her at [email protected] If you are interested in assisting PANO with its evaluation of this years conference, please contact Ivy. Want to present your case study? Have an idea for/questions about a measurement tool? Send your questions, comments, and ideas to me by replying to this message. And, don't forget to mark your calendars for our next meeting on Friday July 18. I hope to see each of your there. Jennifer Report from the May 2014 CONSORTIUM Meeting www.measuring-success.net Present: Dave Reed, Janetta Green, Susan Wokulich, Jack Wright, Ivy Schneider, P.J. Lundgren, Catherine Kilgore, Denise Britton, Jennifer Billman, Skip Brown New Business: NRN Leadership Transition and its impact on The Consortium o Anne Gingerich is now ED of PANO o Kate is stepping down from NRN and a new Executive Director search is underway o During the interim Skip, P.J., Jenn will assume administrative responsibilities until a Consortium structure is determined by the ad hoc structure team o The ad hoc structure team consists of Susan/David/Jack/Stephen/Janetta. They have agreed to put recommendations together for structure/functions for the July meeting. We thank them greatly for their work! Allocation of $5147.42 in residual funds CONSORTIUM members are asked to consider ideas regarding how to use the funds and submit them to Jennifer ([email protected]) Some of these funds will be used to renew the Consortium’s website As the members requested, we will ask Kate to clarify: (1) dates by which $ must be spent; (2) who the granter was; (3) who we send invoices to at Millersville; and, (4) the categories we can spend the money on (e.g.: technical assistance; training; administration/personnel; demonstration project, etc. We also will ask if there any restrictions. Ivy is looking for assistance on a grant funded project The grant is for research to customize best possible measurement tools for her agency. She is looking for individuals who could assist her in creating a measurement tool by the end of July. Anyone who would be able to either sit down with Ivy in person or virtually to lend her objective help with reviewing her tool, please contact Ivy via email ([email protected]). The deadline for her tool development is July. Our Mission: To Provide a collaborative community resource for measuring program impact. Case Study #1: Measuring process in a complex service delivery system Presenter: Catharine Kilgore Affiliation: Victims Services of Dauphin County and the Dauphin County Criminal Justice Advisory Board Administrator/Drug Court Coordinator Catharine discussed her work on creating a processs map for the Local Policy Board which grants funding to other organizations. The process spanned 8 working sessions lasting 3 hours each. Visio, a Microsoft program, was used to create the final map. This program enabled Catharine to embed links to victim services agencies in the map itself. The purpose of the mapping processing was to define core services and minimum/essential services. Doing this revealed service gaps which previously were not readily apparent. In turn, this will allow the Local Policy Board to Continued on next page . . . award grants based on service gaps; thus, creating scenarios for measuring impact. Note: You will be able to view Catharine’s PowerPoint on the website. Look for an email from us announcing its availability. Case Study #2: Starting the Conversation: The first step toward measurement Presenters: Ivy Schneider (ACCSC) & Denise Britton (SH) Affiliation: Adams County Children’s Services Center & Shalom House Denise presented on the Appreciative Inquiry Process—a strength based process—to address homelessness in the Harrisburg regions. The goal of participants is to achieve true impact/better results. Using AI permitted creativity and collaboration of a cross-section of the community with stakeholders represented (funders, recipients, governments etc). The 4 key focal areas in AI include: Discovery, Dream, Design, Delivery. The 2-day AI event occurred in January: 82 were invited and 49 attended. The Core Team functioned as a planning team and was positioned as servants, not leaders. The Core Team facilitated the process and engaged the 49 participants to make sure dialogue focused on strength-based versus problem-based ideas/solutions. Following the event all participants were surveyed. Survey feedback and the identified AI themes were next discussed in a follow-up session. A committee has been formed with a focus on positive relationship building for clients, agencies, and the community. (This may include staff training on how to mentor effectively.) The AI committee plans to meet regularly with a case study being presented at each meeting (an idea borrowed from the CONSORTIUM). “Positive relationship building in a continuum of accountability” sums up what the AI process achieves. Possible future means to address homelessness in the Harrisburg region include: benchmarking with relationship builders with an emphasis on identifying success towards transforming lives. The AI event has resulted in replacing competition with collaboration among agencies. The AI Homeless committee meetings are open to you if you are interested. Note: Information relevant to this AI experience will be available for review on the website. Look for a future emails from us about it. Final Remarks: • Dates for 2014 CONSORTIUM Meetings: o July 18th; September 19th; and November 21st o 9:00-11:00am at Church Hall, Penn State Harrisburg, Middletown Our Mission: To Provide a collaborative community resource for measuring program impact. • o Remember, Consortium meetings are open, so invite others who may be interested in measurement and evaluation. Help Wanted! Anyone interested in joining Ivy in assisting PANO evaluate its most recent conference, The Power of We, should contact Ivy. The evaluation is ongoing and attendees are being tracked to determine how they are implementing tools learned at the conference. Want to present your case study? Have an idea for/questions about a measurement tool? Send your questions, comments, and ideas for our next meeting to Jenn Billman at [email protected] Our guiding criteria/principles (proposed) 1. Implement evidence-based and research-based programming 2. Develop useful data collection methods 3. Analyze and review data to determine program success 4. Maximize the use of emerging technologies 5. Use time-efficient processes/procedures 6. Work collectively as a creative, forward-thinking enterprise Operate as a member-driven consortium Our Four STRATEGIC GOALS – for 5 years 1. Offer access to useful tools and techniques for measuring program success 2. Provide support, feedback, and assistance to the development of evaluation tools and processes. 3. Maximize collaboration between agencies to develop agency projects and inter-agency projects. 4. Employ technology to facilitate information sharing among member organizations. Our Mission: To Provide a collaborative community resource for measuring program impact.