International Association of Contract and Commercial Management’s (IACCMS) Europe Seminar, Berlin, 25 April 2013 Transforming Public Procurement: The Scottish Story Introduction William Edmondstoune Aytoun, the poet, scholar and translator of Faust into English, wrote “Give me one hour of Scotland, Let me see it ere I die”. I am going to give you 30 minutes. To describe how Scotland has transformed public procurement and developed a distinct approach – the Scottish Model. An approach that is both business friendly and socially responsible. And that goes beyond traditional thinking to put procurement and commercial management right at the heart of Scotland’s economic recovery. But first a bit of context. Scotland. A country known for bagpipes, whisky, shortbread, haggis. Castles, lochs and stunning scenery. Strong sense of tradition, history and identity. And a thriving modern economy. The home of golf, welcoming the Ryder cup in 2014. Hosting 2014 Commonwealth Games – following the practice run in London last summer - and a front-runner to host the Youth Olympics in 2018. Scotland in context Scotland today is a country of 5.2m people, with an economy growing marginally faster than the rest of the UK. Scotland has always had its own legal system, and since 1999, after a gap just shy of 300 years, its own parliament, responsible for many aspects of domestic policy. The basis of the Devolution Settlement was that any powers not specifically reserved to the UK Government in London were devolved to the Scottish Parliament. Procurement is a devolved responsibility. And of course September 2014 sees a referendum on full independence. Government in Scotland - Leadership The Scottish Parliament is a unicameral system, with 129 MSPs. Since 2007, Scottish National Party has formed the government, since 2011 with an overall majority in the parliament. Scottish Government has single National Purpose, delivering sustainable economic growth. All government & public sector activities geared towards this objective. Government in Scotland: Structure. 32 local authorities; 21 Health Boards, single police and fire service, and range of arm’s length bodies providing range of services. Public service reform agenda based around 4 “pillars” of prevention, performance, people and partnership. Public sector in Scotland works together towards overall aim of sustainable economic growth. Scottish Procurement Landscape Nowhere is that more evident than in the area of public procurement. Around 12-15 billion Euros spent each year. Roughly half by local government, a third by health. Main areas of expenditure are what you would expect – construction, social care and facilities management highest areas of spend. Procurement Reform - a brief history. Scotland’s journey of procurement reform began in 2006 with publication by a report by the renowned expert John McClelland. McClelland identified issues common to many of you who have had dealings with public sector – fragmented demand, low skills base, little use of market intelligence. In essence, back in 2006 public sector didn’t know what it was spending, whom it was spending with or what it was getting for the money. Fast forward 7 years. Our reform programme has transformed the procurement landscape in Scotland. Spend is categorised with active programmes of collaboration covering some 20% of public spend and delivering over £1.2bn savings. Investment in management information means that we have common systems and processes. Investment in people and skills means that we have built levels of procurement and commercial capability. Across the whole of the public sector, we have a recognised approach to procurement – the Scottish Model. The Scottish Model Business friendly, socially responsible. Putting procurement at the heart of Scotland’s economic recovery. The Scottish Model sees procurement not as a technical or back office function, but as an integral part of policy development and service delivery. Like all good ideas, it’s a simple concept. Looking at outcomes not outputs, and using the power of public spend to deliver genuine public value beyond simply cost/quality in purchasing. Over the remainder of my time, I’m going to describe the key ingredients of the Scottish Model, why they work, and where we’re going on the journey to tomorrow’s world. Government led public sector owned Public procurement is Government led, with strong political leadership from three successive Cabinet Secretaries. But owned by the whole of the public sector. A Reform Board bringing together strategic leaders from each part of the public sector owns a single overall strategy. That means all of the public sector is signed up to the same high level outcomes and targets, with a strong focus on collaboration, nationally and sectorally. Partnership with business Strategic relationship with key business and third sector organisations, and a project level partnership with business/third sector to develop specific solutions to specific problems. Not easy by any means, and at times plain difficult, where expectations can’t be met or where interests diverge. But it’s worth it – both to be able to have those conversations, and through involving the business community not just in identifying barriers to access but developing practical and affordable solutions. Like our standardised prequalification questionnaire, tackling one of the biggest bureaucratic burdens that small businesses face in bidding for public work. Or our informal dispute resolution system, the Single Point of Enquiry. The results speak for themselves, with over 82% of contract awards in 2012 advertised on the Public Contracts Scotland portal being won by SMEs. Value for Money (VfM) triangle The VfM triangle sums up the Scottish Model of Procurement. Value for money in Scottish procurement is not just about cost and quality, but about best balance of cost, quality and sustainability. Yes we want to improve supplier access to contracts. Yes we want to deliver savings and benefits. Yes we want to promote collaboration and efficiency. But Sustainability is at the heart of all we do. And understanding that is key to understanding the Scottish Model. Sustainability at the heart of all we do Scotland is a leading exponent of the Marrakech process. We trained over 300 public procurement professionals last year. Looking at sustainability considerations at every stage of the procurement cycle to understand and capture social economic and environmental benefits. We have promoted the use of community benefit clauses since 2008, creating over 3500 training and employment opportunities. Two examples – Commonwealth Games and Glasgow Housing Association. And under legislation shortly to go before the Scottish Parliament, all major contracts will include community benefit clauses. Savings of course are vital. But the Scottish Model shows that saving money goes hand in hand with responsible purchasing. Take the national electricity contract, for example. 99% of public sector bodies elected to participate (their choice). 100% renewable. Savings of over £20m a year. Available to 3rd sector bodies. Or take our national framework for supported businesses, providing a vital lifeline worth up to £5m a year to companies providing hope to some of society’s most vulnerable citizens. Innovation through the supply chain Procurement is one of the 6 key priorities in the Government Economic Strategy. That means understanding the broader economic impact of purchasing decision. Making it easier for firms to bid for public contract opportunities and setting the standards we expect others to follow. So Scottish Government pays over 95% of invoices within 10 days of receipt. Our standard terms and conditions require 30 day payment throughout the supply chain. We’re trialling project bank accounts to free up liquidity in the construction sector. We’re working with suppliers to use the supply chain to create jobs and attract investment. Sub-contract opportunities often openly advertised. £60m Scottish Crime Campus project in one of Scotland’s most deprived areas saw major opportunities for local businesses, jobs for local people and, for Balfour Beatty the prime contractor, an opportunity to refresh their own supply chain. The Scottish Model creates an environment that encourages innovation. Take our new Biomass Energy supply framework. £50m green energy contract for whole of the public sector that will deliver renewable heat using residue from forestry. A great example of how the social, local economic and environmental aspects of sustainability can be brought together in a way that not only saves public money (£8.5m), not only reduces carbon emissions (200k tonnes), but directly creates up to 275 jobs and is already stimulating the growth of a new industry in Scotland. Capability is key Good intentions are nothing without people skilled to deliver them. Procurement centres of expertise established covering each part of public sector. These are not just buying consortia but charged with building capability, promoting collaboration and driving forward the reform agenda. The Reform Programme has a national target on improved levels of capability with an annual Procurement Capability Analysis applied across the public sector. Capable purchasers are one side of the equation. Competitive suppliers are the other, and we’re looking at ways to support small businesses to become more competitive in bidding for public contracts. Our Procurement Journey toolkit provides standard streamlined processes for public sector purchasers, aimed at ensuring a common experience for suppliers. The parallel Supplier Journey means that suppliers know what to expect at each stage of the procurement process. And what to do if things are going wrong. And our Procurement People of Tomorrow programme, developed in partnership with CIPS, is both about developing today’s procurement professionals but working with schools and colleges to grow the commercial leaders of tomorrow. Shared Services Underpinning the Scottish Model is a track record of shared services to standardise, simplify and support procurement and commercial management. Our e-Commerce strategy spans the procurement lifecycle from strategy development to payment. At its heart is the single national contracts portal, Public Contracts Scotland. Over 21,000 new business opportunities advertised in the last year, 84% registered users SMEs. Embedded within PCS are tools like Quick Quote, for simple low value procurements; PCS Tender, delivering the standard prequalification questionnaire; and Collaborate Content, providing access to 1.2 million products and services. One single P2P system covers over half public sector procurement spend, and our Information Hub captures and analyses over £9bn spend across all sectors. Scotland is one of the leading participants in the PEPPOL initiative. We have 7 years of data to play with and use to drive value. Almost a fifth of public procurement spend through national or sectoral collaborative contracts. Procurement Today The results speak for themselves. In terms of savings, social and environmental benefits, stimulating growth, and removing barriers to access for competitive SMEs. SMEs account directly for 46% of procurement spend – that ignores the spend to SMEs through the supply chain. They represent 37% of Scotland’s GDP. Around half of that goes to companies with less than 50 people. SMEs won 82% of contracts advertised through PCS in 2012. That isn’t a result of a target, but a consequence of the Scottish Model of business friendly, socially responsible procurement. Procurement Tomorrow But the journey of transformation is far from complete. This year we’ll be introducing a Procurement Reform Bill to the Scottish Parliament to define the Scottish Model in statute. The aim of the bill is simple: to make it simpler to do business with the public sector in Scotland; and to make it simpler for the public sector to spend money wisely. The Bill is likely to contain general duties around proportionality, economic, social, health, environmental wellbeing; access for SMEs and 3rd sector bodies; encouraging innovation. And specific statutory requirements including publishing procurement strategies; use of single national portal; community benefits clauses in major contracts; standard and proportionate prequalification; and dealing with inappropriate conduct. And earlier this year we commissioned an independent review of construction procurement. We expect to receive the report this summer, outlining how the Scottish Model can deliver greater value from this major area of spend. The Scottish Model: further reading In conclusion, the Scottish Model looks beyond procurement as simply a way of buying goods and services. It shows how an approach that is both business friendly and socially responsible can not only deliver cost efficiencies but also support innovation, investment and sustainable economic growth. Thank you. Speech by Alastair Merrill, Director of Procurement and Commercial