Preeti Sharma 09936322003 ________________________________________________________________________ Career Aim To be loyal and hard working for the organization I work for. An organization that will build on my skills, experience and allows me scope for upward movement. Languages Known Hindi, English and working knowledge of French. Areas of Specialization Travel and Tourism Product and Service Marketing Principles of Management Customer Care Soft Skills Presently 1. Faculty and Training coordinator at Manyawar Kanshiram Institute of Tourism Management (MKITM), Lucknow. Since 2002. Subjects 2. : Principles of Management : Service Marketing : Principles and Concepts of Tourism : Communication and Personality Development : French Counselor for Bachelor of Tourism Studies, IGNOU, I.T. College, Lucknow. Subjects : Fundamentals of Tourism : Tourism Marketing Previous Experiences 1. Guest faculty at Institute of Tourism Studies (ITS), Lucknow University. January’01 to June’11 Subjects : Principles of Management : Tourism Marketing and development : Travel Writing : Legal Aspects of Tourism : Policy and Planning in Tourism : Fundamentals of Tourism : MICE : Personality Enhancement : Communication Skills : Tourism Impacts 2. Travel-trainer at Frankfinn Institute of Air-Hostess Training, Lucknow, February’07 to February’09 Subjects : Basics of Travel : Airport Handling : Air-fare Construction : Computer Reservation System (Galileo) : Customer Care : Pursuing PhD under the supervision of Professional Qualification PhD Prof. Manoj Dixit (Public Administration Department, Lucknow University) Post Graduation : Master of Tourism Management Institute of Tourism Studies Lucknow University’2001 (Specialization in Inbound and Outbound Tourism). Graduated at the top of the class. Graduation : Bachelor of Arts (Travel and Tourism Management, French and English Literature) Lucknow University’1997 Educational Qualification Intermediate (10+2) : I S C Board’1994 Christ Church College Lucknow. High School (10th) : I C S E Board’1992 Christ Church College Lucknow. Papers Written Effect of Political Instability on Tourism 54th Annual Conference of the Indian Political Science Association (IPSA) organized by the Dept. of Public Administration, University of Lucknow on 28th to 30th December 2011. Showcasing a culture :A study of Lucknow International Conference on “Challenges and Strategic Interventions for Tourism in India”. Held on 4th and 5th December 2010 at the Institute of Tourism Studies, University of Lucknow. Role of Indian Railways in Promoting Tourism International Conference on “Challenges and Strategic Interventions for Tourism in India”. Held on 4th and 5th December 2010 at the Institute of Tourism Studies, University of Lucknow. Reviving a heritage: A case study of Lucknow, The Constantinople of India Mumbai. 2010. Trainings and Projects 1. Coordination and training of service providers at Charbag Railway Station under the Capacity Building for Service Providers (CBSP) program of the Ministry of Tourism, Govt. of India, 25th March to 10th April, 2012. 2. Study on the Lapka Issue at Taj Mahal, Jan-Feb 2012. 3. Coordination and training of Local Buddhist Guides at Manyawar Kanshiram Institute of Tourism Management (at the recommendation of Uttar Pradesh, Tourism) 12th December to 31st December, 2011. 4. Assistance in the Conduction and training of State Level Guide Training Programme of the Uttar Pradesh Tourism, held and conducted by Institute of Tourism Studies, University of Lucknow, 2009-10. Extra Curricular 1. Conduction of a session held in honour of Dr. Bindeshwar Pathak Chairman, Sulabh International at Paryatan Bhawan, Lucknow 2011. 2. Conduction of the session held in Honour of the Princess of Thailand, Mahachakri Devi, Paryatan Bhawan, Lucknow 2011. 3. Conduction of the inaugural session of the International Travel Mart Paryatan Bhawan, Lucknow 2010. 4. Speaker at seminar “Role and potential for women in the Tourism Industry” organized by UP Tourism on World Tourism Day, September 2008. 5. Organized and hosted seminars on “Status of Travel Literature” (International level), “Senior Tourism” and “State of Uttar Pradesh Tourism after Uttaranchal” (National level). 6. Prepared report on “The Environmental Impacts of Tourism” and “Operational Flow-chart of the Outbound Department of Cox & Kings (India) Limited”. 2000 References: Prof. Manoj Dixit Director Manyawar Kanshiram Institute of Tourism Management Lucknow. Dr. Shaw Co-ordinator I G N O U, I. T. College Lucknow. Mrs. Shaiwalini Singh Centre Head, Lucknow Frankfinn Institute of Air-hostess Training. The information given above is true to my knowledge. (Preeti Sharma)