PRESS RELEASE
12th November 2015
Shawbrook announces success story of Continuing Professional
Development Programme
Shawbrook Bank is pleased to announce another success story from its Continuing
Professional Development (CPD) Programme. Sarah Woolf, Senior Relationship Manager
for the North East and East Midlands has been awarded an Accreditation of Training
Delivery by the National Skills Academy for Financial Services.
As a senior member of Shawbrook’s flourishing Commercial Mortgages division, Sarah has
amassed excellent inter-personal skills in her day-to-day role, which focuses on building key
relationships with brokers from the Scottish border in the north down to Peterborough in
Cambridgeshire.
Undertaken in Shawbrook’s Head Office in Brentwood, Sarah was observed under test
conditions by an official representative of the National Skills Academy. Although the
qualification encompasses Training Delivery in many areas of commercial finance, Sarah
chose to specialise in Short Term Refurbishment Finance for the purposes of the test. The
assessment is designed to evaluate an individual’s quality of training delivery, factoring in
several elements including:

The preparation of an effective training session for all participants

Proficient delivery of the aims and objectives of the session

Confident classroom management

The progress made by participants in the session itself, including their ability to
evaluate and analyse as well as develop ideas and increase their understanding
Shawbrook can confirm that Sarah passed the test, which is valid for two years, with flying
colours. Commended for her thorough preparation, structured training plan and ability to
build rapport through her enthusiastic and polished delivery, the assessor commented that
Sarah also demonstrated a detailed knowledge of the subject matter around Short Term
Refurbishment Finance.
Sarah was extremely positive about what the qualification can do to enhance the
service she provides to Shawbrook’s Broker Partners:
“All members of staff in the Commercial Mortgages division are supported from an early
stage and encouraged to carefully consider how they can further their careers with the Bank,
whilst enhancing the service we provide as a collective to brokers and their clients.
“Through my own research, the Training Delivery qualification became obvious as an
invaluable opportunity to develop the way I communicate our processes to Broker Partners
across our entire product range. This qualification has without question given me helpful new
methods which will really strengthen the clarity of my message to Broker Partners in the
North East and East Midlands.”
Emma Cox, Head of Sales for Shawbrook Commercial commented:
“Sarah’s completion of this qualification is a testament to two things: firstly, her commitment
to expanding her professional offering to Broker Partners in her region and secondly,
Shawbrook’s encouraging stance as an organisation on CPD.
“The Bank is very proactive on this and has established an ambitious framework which we
are all set to benefit from. Sarah’s is just one of several success stories as our employees
continue to prosper, growing their skills and providing ever more positive outcomes for our
brokers’ clients.”
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Ends
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For more information please contact:
Edward Keough / Maddy Morgan Williams
Lansons
020 7490 8828
edwardk@lansons.com / maddymw@lansons.com
Notes to editors:
About Shawbrook Bank:

Shawbrook Bank is a specialist savings and lending bank which launched in October
2011. In March 2012 Shawbrook acquired Singers Asset Finance to extend its
lending offer to SMEs. This was followed by the acquisition of Centric Commercial
Finance in 2014

Shawbrook listed on the London Stock Exchange (SHAW) in April 2015

For SME business customers, Shawbrook offers commercial property finance, asset
finance, invoice finance and savings products

For personal customers, Shawbrook offers a range of competitive savings products,
secured loans, and unsecured loans through its retail partners

Shawbrook also offers a savings account for charities and trusts

Shawbrook’s Commercial Mortgages team is the three-times winner of the Business
Moneyfacts award for Best Service from a Commercial Mortgage Provider (2012,
2013, 2014), twice winner (2013, 2014) of the NACFB award for Best Innovative
Lender, and twice winner (2013, 2014) of the Bridging & Commercial award for
Commercial Lender of the Year

Shawbrook is authorised by the Prudential Regulation Authority and regulated by the
Financial Conduct Authority and the Prudential Regulation Authority. Find out more at
www.fca.org.uk or www.bankofengland.co.uk/pra

Visit www.shawbrook.co.uk and follow us on Twitter @ShawbrookBank
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