Job Summary
Excellent opportunity for a Facilities Director at Sunvalley Mall! Under the direction of the
General Manager and guidance from the Bloomfield Hills Office Director of Facilities, the
Facilities Director has the overall responsibility for the ongoing maintenance of the physical
plant of the shopping center and all its operational components. This includes ensuring a first
class facilities management program, the management of various construction projects, the
effective use of shopping center building management systems (Including CMMS systems,
Building Automation Systems, Iconics Energy Management systems), providing
exceptional leadership to a maintenance staff, preparing budgets, forecasts and long range plans,
effective vendor management and intense focus on expense management.
Essential Job Functions and Responsibilities
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Effective use of all building management technology including the Iconics EEMS system,
Building Automation System, Shark metering, Preventative Maintenance (CMMS) program
and more.
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Ensures that all of the procedures contained in the Facilities Procedures manual, as well as
applicable sections of the Center Management Procedures manual and any other applicable
policies and procedures are practiced at the center, consistently and accurately. Keeps up-todate and fully informed of periodic changes to the manuals, communicating the same to the
facilities staff.
Directs all programs necessary to ensure the common areas of the Center are cleaned and
maintained in accordance with Company standards.
Develops, implements and monitors the approved CAM and Owner’s budgets for all areas of
responsibility. Monitors variances and projections for accurate adjustments and reports.
Manages Center’s 10-year plan and recommends additions and changes as conditions of the
Center dictate. This will include performing an annual review of all critical systems
components through consultants’ reports and historical data found within CMMS.
Ensures that CMMS is operational and being properly utilized by Center staff, to document
assets and to initiate and track all preventive maintenance and corrective repairs.
Coordinates with TTC on the bidding, selection and contracting processes and monitors the
daily performance of all contractors providing services, ensuring that proper administrative
procedures, approval processes and documentation are followed and TTC quality standards
are met.
Oversees the timely and cost effective repair of all of the physical plant, minimizing any
disruptions to the Center’s operation. Oversees and directs the preventive maintenance
programs to ensure that all Center equipment performs at optimal efficiency and longevity.
Supervises the Facilities staff through knowledge and understanding of current Company and
Center vision, mission, values, policies and procedures.
Lead and manage an in house Facilities Staff to ensure maximum productivity which may
include reviewing assignments, results, ensuring that tasks are completed to the Center’s
needs and to Taubman standards.
Acts as the Center’s and Owner’s representative in directing tenant construction, renovation
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and remodels, ensuring compliance with TTC standards.
Ensure fast, efficient and high quality new store openings with strong leadership, perfect
process and strong partnerships with BHO Tenant Coordination and Specialty Leasing
Departments.
Monitors the Center directed purchase of supplies to ensure quality, price competitiveness
and timely deliveries.
Ensures thorough and accurate documentation (base building drawings, tenant construction
drawings, OEM manuals, specifications, & cut sheets, etc.) is maintained safely and securely,
including a comprehensive asset database in CMMS, as they relate to areas of responsibility.
Ensures full compliance with records retention policy.
Evaluates and develops the performance of all Facilities personnel using current TTC
performance management system.
Participates in management duty rotation and performs Center management duties, as
appropriate.
Builds and maintains positive working relationships with all local and/or county building and
emergency services officials, Center staff, tenants, vendors, TTC personnel and the Senior
Facilities Director.
Partners with the Security Director to ensure that Center emergency needs are met.
Manages the utilities program at the center, ensuring optimal energy efficiency, proper
metering infrastructure and overall effective management of all utilities serving the property.
Ensures OSHA compliance in all applicable areas to include but not limited to: PPE
requirements, hot work permits and lock out tag out procedures. Also ensures facilities
personnel are properly trained using TTC mandated program.
Works with the Center Management Team to ensure the daily operational needs of the Center
are met.
Works with Lease Administration, Lease Compliance and Tenant Coordination to ensure that
the standards of all lease requirements are administered. Coordinates with the RMU program,
temporary in-lines and all merchant storage units with the Specialty Leasing department.
Supports the Marketing & Sponsorship function with any necessary facilities related needs.
Interfaces with the merchants on daily operational issues (i.e., utilities, leaks, trash, etc.) to
ensure a seamless operation of the shopping center. Demonstrates a professional and
supportive Customer Service approach with merchants, customers, Corporate and Center
Departments.
High level decision making on property logistical issues and expense approvals/controls.
Direct responsibility for holding contractors accountable to their contractual obligations,
negotiating contracts and overall expense performance for assigned areas.
Knowledge, Skills and Abilities
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Ability to manage and lead subordinates.
Understanding and knowledge of accounting practices, skills, and terminology
Strong communication skills, written and verbal
Ability to develop, manage and forecast budgets & 10 year plans
Computer skills, including Excel, Word and knowledge of a corporate email system
Ability to read and interpret blueprints, contracts, and legal documents
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A thorough knowledge and understanding of cleaning procedures, landscaping maintenance,
HVAC, electrical, plumbing, elevator/escalator, telephone/data, CCTV, and fire protection
systems
Knowledge and experience with computerized preventative maintenance software, building
automation and life safety systems
Ability to work positively and productively with contractors and building officials
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Experience and Training
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Experience
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Minimum of 5 to 10 years of facilities related management level experience in a Shopping Center
or comparable environment is required
Prior use of modern building systems including Energy Management systems, metering,
Building Automation Systems and preventative maintenance software.
Education/Vocational Training
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Bachelor’s Degree is required, preferably in a Facilities or Engineering related field.
Strong technical knowledge on systems used in current facilities management practices
Technical certifications in the area of Facilities Management are preferred