Geriatric Resident Rotation Independent Learning Activity in Care Transitions Objectives: 1. Identify the discharge summary as a key component of communication between the hospital and the post-acute care setting 2. Identify types of information which should be included in a hospital discharge summary or transfer form from hospital to skilled nursing facility to optimize continuation of care 3. Perform a complete medication reconciliation between home to hospital to skilled nursing facility and identify areas of potential medication error 4. Identify health systems/processes of care errors and barriers in the transition from hospital to post-acute care setting 5. Understand the steps and processes in care transition from hospital to post-acute care setting to identify a potential intervention to improve the quality of the care transition Learner Instructions: **Each person will need to fill out and turn in their own forms to get credit for the activity. DO NOT put patient identifier information on the forms (like name, initials, DOB). It is only OK to put patient age, sex, and race on the forms.** Reviewing the Discharge Summary: 1. Arrive at Fair Haven Nursing Home (1424 Montclair Road, phone: 205-956-4150) at 1:30pm. Turn left onto Cooper Hill Road, just past Fair Haven and before the BB&T Bank. Park in the lot on the Left. Enter the nursing home by the fountain/circle drive. Ask the front desk to show you how to get to East Wing or 5-North (you’ll need a door code to get in and out of the unit, so write it down!). 2. Arrive on East Wing or 5-North. Find the chart for your patient. The chart should either be on the rack or on the desk. If you can’t find it, ask one of the staff to help you find it. 3. In the nursing home chart, find the admission tab. Under this tab, you should see the hospital discharge summary and possibly a hospital admission history and physical. 4. Read through the discharge summary and fill out the “Discharge Summary Chart Review Tool.” Feel free to write any additional comments about the quality of this discharge summary as a communication tool at the bottom of the page. Reconciling the Medications: 1. Using only the discharge summary, the medications on the transfer form, and the hospital admission history and physical (if available), make 2 lists at the top of the “Medication Reconciliation Chart Review Check List:” (1) home medications prior to admission, and (2) discharge medications. If the H&P is not available and there are no home medications listed on the discharge summary, during your interview of the patient, ask them what their home medicines were. If the patient is unable to provide this information, you can call their primary contact person listed on the face sheet in the front of their chart. 2. Fill out the “Medication Reconciliation Chart Review Check List” for your patient. Patient Evaluation and Plan Development: 1. Prepare for your patient evaluation by noting any additional information you need from the patient/family or concerns you have as the provider caring for this patient who was just discharged from the hospital. 2. Find your patient in his/her room. If the patient is not in the room, ask the nursing staff where they are—they may be in therapy or the dining room. You may interview them in those locations. The staff can show you how to get there. 3. If your patient is unavailable (ex: out of the building at doctor’s appointment), you may move on to the “Evaluation of Transition of Care Process” step below. 4. Focus your patient history and evaluation on: a. baseline and current functional status (ADLs, IADLs) b. prior living situation and available caregiver support c. presence and status of geriatric syndromes (delirium, depression, dementia, incontinence, falls, etc) d. home medications (if you need to obtain these or need to clarify) e. patient’s functional or medical goals for their time in rehab Note: If the patient is unable to provide the information in items a-e above or you need to confirm the information they provide, you can also obtain this history from their primary contact. The CNAs, nurses, therapists, and social worker can also provide information on the current functional status and prior living situation and support. Feel free to ask these other team members for their input if you’re patient is unable to provide this. The therapy gym is next to 5-North. The social worker’s office is on the balcony of the 2nd floor, just out the door from East Wing. 5. Do a focused physical exam of your patient, focusing on areas of clinical concern (ex: deliriumconfusion assessment method, cognitive impairment-SLUMS or mini-cog. SLUMS exam sheets are in the physician office near 5-North). If you need help during the exam (ex: positioning the patient) ask one of the CNAs or the nurse to help you. If you need the patient to walk or stand to perform an evaluation, first ask the nurse or CNA if the patient is safe to do so. If they are safe, but you need physical assistance, ask the CNAs or nurse to help you. a. If at any time, you are concerned about an acute medical condition or acute change in condition of the patient, alert the nurse who can then contact the patient’s physician. 6. After your evaluation of the patient, write up a brief assessment and plan for the medical problems as well as functional and psychosocial issues on the “Initial Post-Acute Care Visit Plan” form. 7. Read through the discharge summary again. Now that you have evaluated the patient, make a list of additional information at the top of your assessment and plan form that you would like to have had on the discharge summary that would have helped you develop a clear plan for this patient. Evaluation of Transition of Care Process: 1. Find the head nurse on your patient’s unit. 2. Ask the nurse the following questions to gain their perspective on the transition from hospital to SNF: a. Did the nurse at the hospital communicate verbally with you or your staff about the patient? i. Did the nurse at the hospital provide you enough information to help you care for the patient on admission? Is there other information that you needed to help you prepare for the patient? ii. Are there medications or supplies that were needed for the patient that you did not know about or have when the patient arrived? iii. Are there nursing needs that the patient has that you were not prepared for or aware of? b. What medication list do you usually use for the initial orders for new patients? i. Did you find errors or discrepancies on the medication list? ii. How do medication errors or discrepancies affect the care the patients receive? c. What concerns do you have about the quality of this patient’s transition from hospital to skill nursing facility? d. What are some of the barriers and challenges you encounter in general in the patient transition from hospital to skilled nursing facility? Care Transition Improvement Ideas: 1. On the back of the “Initial Post-Acute Care Plan” form, make a short list of barriers/errors that you found and/or that the nurse reported in the transition of care of this patient from hospital to SNF. At the end of the month, these ideas will be discussed with the whole learning group. 2. Please bring all of your completed forms to the end of the month group discussion. You will need your forms to present your patient to the group and to get credit for the activity. Leaving Fair Haven: You will need the door code to exit the unit.