Job Title: Information Technology (IT)/Local Area Network (LAN) and Desktop Support Job Code: 3359410 Job Location: Lexington Park, Maryland Position Description: Imagine One has a full-time opening for IT and Desktop Support. Experience with LANs, WANs, WLANS, WAPS, back-ups, servers, e-mail, and internet access products. Experience in managing the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, WAN/LAN/WLAN/VPN networks, hardware, software, peripherals, and security configurations. Experience in troubleshooting local desktop performance issues. Provides technical support and guidance to users and communicates issues and resolutions to all levels of the organization. Recommends upgrades, patches, new applications, and equipment in continuous improvement of IT systems. Experience with Microsoft Outlook deployment and configuration with Microsoft Exchange. Outlook PST management and assistance. Ability to perform backup and restoration procedures. Familiar with DoD standards for workstation network configurations. Navy Marine Corp Intranet (NMCI) support experience and knowledge of NMCI and related information assurance practices and compliancy. The IT/LAN and Desktop Support will have working experience or knowledge in some or all entities of the following categories: Operating Systems: Windows (XP/VISTA/7/8) Hardware: PC/Server Components, Network Components (routers, switches, hubs, firewalls, WAPS), Network Printers, Scanners Networks: NMCI, VPN Databases: MS SQL Server 2005/2008, MS Access Tools: Microsoft Office Suite, Antivirus and Malware Removal software, Microsoft Visio, Backup Tools, Version Control Tools, ACRONIS Server and Workstation Editions, Active Client, Citrix, WinMagic, Guardian Edge, Symantec Back-up Exec Additional Requirements: Knowledge and use of Department of the Navy (DON) and Navy Marine Corp Intranet (NMCI) networks desirable, MCSE (Microsoft Certified Systems Engineer) or other formal Microsoft certifications and DoD approved IA Training also considered a plus. Education Requirements: Position requires a Bachelor’s Degree in Information Technology, Computer Science or Engineering and 2+ years of experience OR High School diploma with 4+ years in IT desktop and LAN support. Additional relevant experience and other IT related certifications may be considered in lieu of a college degree. Security Requirements: U.S. citizenship is required. Successful candidate must have a current SECRETclearance. Salary Range: Salary Commensurate with experience. IMAGINE ONE is an Affirmative Action and Equal Opportunity Employer Imagine One offers a full package of benefits and competitive salary, excellent group medical, vision and dental programs. 401K savings plan; $4K annual tuition reimbursement ($5K if pursuing Master’s degree); employee training, development and education programs; profit sharing; advancement opportunities; and much more!