Job Description
Job title:
Community Co-ordinator
Department/School:
Students’ Union
Grade:
6
Location:
Students’ Union 1 East Building
Job purpose
The main responsibilities of the Community Co-ordinator will be:
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Oversee the University/Students’ Union Community Strategy, including engaging
with all main partners within the University and Students’ Union community to
develop a sense of community for students living both on campus and off
campus. The main partners will include Accommodation & Hospitality, ICIA,
DSDR and Estates.
Maintain and develop the Hall Representative system, including the election,
training & support of Hall Representatives
Working with University partners, as above, to co-ordinate and develop a range
of events within the Hall League, and developing the annual Hall Awards.
Ensuring that the needs of all key groups of students are considered within the
Community strategy, particularly focusing on the diverse student population
Source and nature of management provided
Advice and Community Manager
Staff management responsibility
Student staff and Hall Rep leaders as appropriate.
Special conditions
Will be required to work occasional evenings and weekends for training or events, which
can be reclaimed as TOIL.
Main duties and responsibilities
1
2
3.
Review and develop the Community Strategy including working with key partners in
the University (ICIA, Estates, Accommodation & Hospitality, DSDR) and in the SU.
Ensure that the targets in the Community Strategy include the key performance
indicators from the relevant sections of the Education Strategy.
Review and develop the Hall Reps system, including elections, and support &
training for Hall Reps in their roles and as student leaders. Ensure the system is
sustainable and meets the needs of all groups of students.
Maintain the Service Level Agreement, agreed between the SU, Accommodation &
Hospitality and Student Services.
4
Publicise the Hall Rep system and activities in partnership with the University
Accommodation service and other key partners.
.
5
Research and develop ways of working with students who live at home, to ensure
that they feel part of the Student Community, including working with the SCP
Community Liaison Co-ordinator and other stakeholders to achieve this aim.
6
Review and further develop a range of events to enhance a sense of tradition in the
student population. Work with SU partners such as SU Sports to establish annual
sports events, SU volunteering to develop partnerships around annual fundraising
activities etc. Work in partnership with University departments to ensure they
contribute to the range of events (ICIA, Accommodation and Hospitality, Estates and
DSDR).
These events will contribute to the Halls League and the annual Community Awards
event.
7. Evaluate and monitor the Hall Reps system, measuring effectiveness and inclusivity,
using participation statistics and research methods such as focus groups. Work with
SU staff such as the International Co-ordinator & Postgraduate Co-ordinator to
develop inclusive events.
8
Develop the representation aspect of the Hall Reps role, including working with the
Student Officer team and SU Representation staff on the aspects of training and
support. Hold a minimum of four Hall Forums per year, where reps will feedback the
views of students in Halls.
9
Present reports on all aspects of the Community Coordinator work to all
stakeholders, including the Extra Curriculum Group and all other key stakeholder
meetings.
10 Maintain the Halls website and social media to ensure appropriate sharing of
information with students in halls, including key first year messages as part of the
University’s Education Strategy.
11 Contribute to the Student Communication Strategy, (key stakeholders, B&NES, Bath
Spa University and University of Bath, by working with the SCP Co-ordinator on
complaints and other activities, such as Moving out Campaign, regarding students
living off campus.
You will from time to time be required to undertake other duties of a similar nature as
reasonably required by your line manager. You are required to follow all University
policies and procedures at all times and take account of University guidance
Person Specification
Criteria: Qualifications and Training
Essential
Desirable
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Educated to degree level
Criteria: Knowledge and Experience
Essential
Experience in managing/organising student
activities
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Experience in project management
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Experience of undertaking research
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Experience of report writing
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Experience of working with volunteers
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Experience of planning and delivering training
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Experience of planning and delivering events
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Experience of managing online information
Experience of Health & Safety
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Criteria: Skills and Aptitudes
Essential
Excellent communication skills
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Effective interpersonal skills both written and
oral
Excellent organisational skills, particularly
time management and prioritisation skills
Effective report writing including the ability to
produce information for a variety of audiences
Ability to work in a team as well as under own
initiative
Excellent ICT skills
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Must be self-motivated,
approachable
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adaptable
and
Desirable
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√
√
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Desirable
Effective Behaviours Framework
The University has identified a set of effective behaviours which we value and have found
to be consistent with high performance across the organisation. Part of the selection process
for this post will be to assess whether candidates have demonstrably exhibited these
behaviours previously.
Managing self and personal skills:
Willing and able to assess and apply own skills, abilities and experience. Being aware of
own behaviour and how it impacts on others.
Delivering excellent service:
Providing the best quality service to all students and staff and to external customers e.g.
clients, suppliers. Building genuine and open long-term relationships in order to drive up
service standards.
Finding innovative solutions:
Taking a holistic view and working enthusiastically and with creativity to analyse problems
and develop innovative and workable solutions. Identifying opportunities for innovation.
Embracing change:
Adjusting to unfamiliar situations, demands and changing roles. Seeing change as an
opportunity and being receptive to new ideas.
Using resources:
Making effective use of available resources including people, information, networks and
budgets. Being aware of the financial and commercial aspects of the University.
Engaging with the big picture:
Seeing the work that you do in the context of the bigger picture e.g. in the context of what
the University/other departments are striving to achieve and taking a long-term view.
Communicating vision clearly and enthusiastically to inspire and motivate others.
Developing self and others:
Showing commitment to own development and supporting and encouraging others to
develop their knowledge, skills and behaviours to enable them to reach their full potential
for the wider benefit of the University.
Working with people:
Working co-operatively with others in order to achieve objectives. Demonstrating a
commitment to diversity and applying a wider range of interpersonal skills.
Achieving results:
Planning and organising workloads to ensure that deadlines are met within resource
constraints. Consistently meeting objectives and success criteria.