Job Description Job title: Deputy HR Manager (12 month maternity cover, Accommodation & Hospitality) Department: Human Resources Reporting to: HR Manager (Business Partner) Responsible for: Recruitment and Staff Engagement Coordinator Grade: 7 Location: This post will be based at the Claverton Down campus, Bath and any other location of services run by the University of Bath Job purpose This generalist role provides HR advice, support, development and facilitation to both managers and staff within Accommodation & Hospitality (A&H) working to a designated HR Business Partner. The postholder will facilitate the effective management of employee relations issues within the services and work closely with their Business Partner to develop the people management skills of all those with staff responsibilities within A&H, embedding high quality HR practice across the service. The postholder will work closely with the management team of Accommodation & Hospitality, understanding the business of the designated departments and providing the value-adding HR interventions to enable them to achieve their objectives. The postholder will provide high quality employee relations advice, challenge, coaching and support to influence improvements to the quality, customer-focus, efficiency, effectiveness and competitiveness of services. To contribute to the development of Corporate HR policy and practice. Main duties and responsibilities 1 To work under the direction of the HR Business partner with A&H management teams to understand their key drivers and objectives and provide value adding HR interventions to support them in achieving those objectives in compliance with University policy and employment legislation. 2 To provide a consistent, professional HR service across A&H, underpinned by compliance with University policy and employment legislation and the principles of HR good practice. 3 To provide advice and support to managers on a wide range of employee relations issues including discipline, performance, grievance and absence issues to enable effective people management of all staff in line with University policy and employment legislation. 4 To contribute to the development of managerial and leadership capability within A&H. Working with the HR Business Partner, to devise, lead and take forward a range of interventions to increase the people management skills of the managers and leaders and embed high quality and consistent HR practice across A&H that will increase staff performance, efficiency and effectiveness. 5 To advise and support managers in developing effective team structures and job roles that deliver required services in the most effective and efficient manner and the recruitment, selection and appointment of staff with the required competencies to these posts. 6 To advise and support managers in the effective management of change, working with trade union representatives and staff to deliver required changes. 7 To line manage the Recruitment and Staff Engagement Coordinator (Accommodation & Hospitality) ensuring that they maintain their continuous professional development and are developed to maximise their motivation and performance in their role. To contribute to professional development within the Department of Human Resources and Accommodation & Hospitality. 8. This job description is intended to provide a broad outline of the main responsibilities only. The post-holder is required to be flexible in developing their role in agreement with their designated manager. In addition they may be required by their manager to carry out any other duty commensurate with their grading and expertise. Staff management responsibility: To line manage the Recruitment and Staff Engagement Co-ordinator (Accommodation & Hospitality) STRUCTURE CHART Deputy Director of HR HR Business Partner Director of Accommodation and Hospitality DEPUTY HR MANAGER (A&H) HR Advisor Recruitment & Staff Engagement Co-ordinator TERMS AND CONDITIONS JOB TITLE: Human Resources Business Partner GRADE: Grade 7 SALARY: £31,342 to £37,394 per annum HOURS: 36.5 hours per week ANNUAL LEAVE: 26 days per annual leave year, plus 5 discretionary days and bank holidays NOTICE PERIOD: 3 months CONTRACT: Fixed Term, 12 month maternity cover PENSION SCHEME: USS pension scheme Person Specification CRITERIA ESSENTIAL DESIRABL E Qualifications and training Degree or equivalent level qualification and / or validated experience. X CIPD Postgraduate Diploma / Grad CIPD status and evidence of continuing professional development including specialised training in related aspects of HR Management - Registered with CIPD as Grad CIPD or higher. X Knowledge and experience Strong knowledge of employment law and HR best practice and its practical application. X Knowledge of Higher Education environment and current issues in Higher Education. Successful track record of achieving results in HR roles in diverse medium to large organisation(s), with Experience and strong track record of effective delivery of employee relations issues. X X Experience of delivering results in a commercial / business orientated environment (highly desirable) and / or a Higher Education environment (desirable). Experience of working effectively with trade union / staff representatives. X Experience of policy development and implementation. X Previous experience of working towards Investors in People Standards X X Skills and abilities Demonstrable ability to manage and motivate others to deliver team objectives. X Excellent communication skills – verbally and in writing. Able to communicate highly sensitive and complex issues including employment issues clearly and straightforwardly to managers and staff including in contentious situations. X Effective coaching skills X Effective problem solving skills – able to analyse problems and situations and create, gain support for, and implement practical solutions that meet HR needs. X Demonstrable ability to gain and maintain credibility at all levels across designated departments within A&H and also the wider University. X Self-starting and pro-active - Strong drive, commitment, persistence and resilience to facilitate improvement and deliver this role. X Able to understand the business of A&H and the University and to identify the HR interventions necessary to achieve their objectives. X Demonstrable ability to work effectively as a team member working cohesively with colleagues within and across teams. X Ability to develop the people management skills of managers and supervisors and to develop and facilitate training interventions to assist this. Able to cope effectively with emotionally demanding situations and manage own and others stress when under pressure whilst continuing to deliver to tight deadlines. X Ability to encourage positive change and to work effectively within a changing environment. X Strong customer focus X Effective IT skills - Confident in the use and application of IT solutions to reduce bureaucracy and promote effective working. Motivation & ambition to develop personally and professionally. X X X