feedback- receiver's reaction to the message
ethics- a person's sense of right or wrong
logical appeal- attraction stemming from sequence, analysis, and evidence to prove a point
dialogue- conversation
sender- one who transmits a message
intrapersonal communication- an inner dialogue with yourself
link- statement that comes between the attention – getter and thesis to logically connect the two
message- that which is sent or said
communication- sender, receiver, message and feedback
receiver- the person who receives a message and then interprets it
ethical appeal- the attraction of honesty and values
nonverbal communication- facial expressions or body movement
emotional appeal- "striking a chord" with the audience
interpersonal communication - communication with others
communication barrier - any obstacle that gets in the way of effective communication
passive listening - feeling that the responsibility for communication lies with the speaker
active listening - listening which guides the speaker toward common interests
testimonial - an appeal which uses the recommendation of a famous or respected person
summarize - condense the important points
discriminative listening - singling out one sound from a noisy environment
paraphrase - repeat in your own words what you think you heard
critical listening - listening to evaluate
testimonials - testifying to benefits received
nonverbal message - facial expressions or body movements used to express attitudes or moods
about a person, situation or idea body language - the way one uses his or her body to send
messages.
tone of voice - the pitch and timbre (distinctive tone) of a person's voice.
gesture - the use of hands, limbs, or the body to send a message.
personal space - a comfort zone each person maintains around himself or herself where
intrusions would be unwelcome.
eye contact - a device speakers use whereby they look directly into their listeners eyes in order
to emphasize a point or show how strongly they feel about something.
discussion - a cooperative exchange of information, opinions, and ideas
forum - often follows a panel discussion where audience members are allowed to ask questions
to the presenters
town hall meeting - people assemble in a large room to discuss their problems. They usually
take a vote.
brainstorming - bombarding a problem with fresh ideas
consensus - occurs when the group reaches nearly unanimous agreement.
tone - your mood or attitude
dialogue - conversation
outline - the speakers map
problem-solution pattern - organization which presents a problem that provides ideas for
solutions.
purpose statement - the heart of the speech
main headings - the major divisions, areas, or arguments of your purpose statement
body - the first part of a three part speech
quotation - an attention getter which uses someone’s exact words
supporting material - intensifies and reinforces the main headings preview statement- sentence
at the end of the intro that gives an overview of the major areas to be discussed in the speeches
body
introduction - first part of the outline establishing the central idea of the speech
thesis statement- sentence that will tell you audience exactly what you will be speaking about
narrative – an attention getter which tells a story
bandwagon- most people have this or are doing this so you should as well or you will be left out.
loaded words- only presenting information that is positive and omitting information that
disagrees, uses words that have strong emotions
testimonial- using an expert or celebrity to sell or support a product or ideal
name calling- attempts to arouse prejudice among the public by labeling the target something
that the public dislikes
glittering generalities- using language associated with values and beliefs deeply held by the
audience without providing supporting information or reason
plain folk- Using ordinary people or trying to sound ordinary to sell something or persuade you
to vote or support an idea
transfer- an attempt to make the subject view a certain item in the same way as they view
another item, to link the two in the subjects mind
Day #5
gesture - the use of hands, limbs, or the body to send a message. personal space - a comfort
zone each person maintains around himself or herself where intrusions would be unwelcome.
intimate distance - the distance used primarily for confidential exchanges (within 18 inches)
almost always reserved for close friends. personal distance - the distance comfortable for
conversation between friends ( a foot and a half to four feet) social distance - the distance
generally maintained between people in most social and business exchanges (4 to 12 feet) public
distance - the distance maintained between strangers, at this distance people barely acknowledge
each other’s presence (12 feet and beyond).
Day #6
eye contact - a device speakers use whereby they look directly into their listeners eyes in order
to emphasize a point or show how strongly they feel about something. discussion - a cooperative
exchange of information, opinions, and ideas panel - 3-8 members sit facing the audience talking
directly to each other about a problem or topic; example: talk show symposium - a formal
discussion during which invited experts deliver short speeches on a subject while standing and
facing an audience. forum - often follows a panel discussion where audience members are
allowed to ask questions to the presenters town hall meeting - people assemble in a large room
to discuss their problems. They usually take a vote.
brainstorming - bombarding a problem with fresh ideas round table - a panel in which a small
group talks about a topic of concern while sitting around a table or open circle. consensus occurs when the group reaches nearly unanimous agreement. tone - your mood or attitude
dialogue - conversation networking - a variety of personal contacts to use for information.
resume - a brief business document that highlights your accomplishments and skills
interview - a business conversation to determine whether a candidate is right for a job
mock interview - when you pretend to have one of these business conversations for practice
portfolio - a sample of your work
bridge - the transition from a question to a point that you wish to make
sound bite - a short clipping from a radio or television interview.
subordination -ranking and indenting items in an outline
outline - the speakers map
problem-solution pattern - organization which presents a problem that provides ideas for
solutions.
purpose statement - the heart of the speech
cause-effect pattern - organization showing how one area leads to another
main headings - the major divisions, areas, or arguments of your purpose statement
body - the first part of a three part speech
quotation - an attention getter which uses someone’s exact words
supporting material - intensifies and reinforces the main headings preview statement- sentence
at the end of the intro that gives an overview of the major areas to be discussed in the speeches
body
introduction - first part of the outline establishing the central idea of the speech
spatial pattern - organization on the bases of space relationships
commencement Address - graduation speech
commemorative Speech - inspiring address that recalls heroic people or events
eulogy - a speech to honor someone who has died
climatic pattern – speech organization by order of importance
chronological pattern-speech organization by time sequence
transition- words and phrases that signal where the discussion is going
thesis statement- sentence that will tell you audience exactly what you will be speaking about
narrative – an attention getter which tells a story