Position Announcement Position Title: Department: FLSA Classification: Operations Manager Natural Evolution, Inc. Non-Exempt General Responsibilities: Operations Manager is directly responsible for safe, efficient and profitable operation of processes and services at Natural Evolution, Inc. and will oversee all production and administrative support functions and personnel for the location. Maintain and monitor production performance, administer regulatory compliance and safety procedures and programs in accordance with all federal, state and local requirements up to and including E-Steward, R2, ISO14001 & OSHA 18001 Standards. Operations include electronics recycling, electronics testing and refurbishment & data security. Essential Duties and Responsibilities: This list of tasks is illustrative ONLY and is not a comprehensive listing of all functions and tasks performed by positions in this class. It does not imply that all positions within the class perform all of the duties listed, nor does it necessarily list all possible duties that may be assigned. Keeps, both, management and line employees informed of all activities, updates, and significant problems and/or concerns; while, fostering and maintaining an open line of communication for consistent information sharing. Monitors employees’ performance, behavior, and attendance to ensure adherence with all SOPs and policies. Documents and communicates employee discrepancies with management and administers disciplinary action on behalf of management. Communicates departmental and organizational goals, and identifies opportunities for improvement. Administers training and planning sessions and performance reviews on behalf of management. Resolves external guest issues and problems in a timely and professional manner, on behalf of management. Ensures applicable SOPs and policies are followed and adhered to. Schedules and assigns work assignments for recycle workers and recycle crews by way of overseeing daily operations of recycle facility, supervising the recycle facility’s daily clean-up, safely directs workers through equipment operation, and upholds company policies and standards in all areas. Schedules movement of recycling materials into and out of storage areas and coordinates shipment of materials with management. Assists in maintaining record logs for recycling materials, both, received and shipped for various processing companies completes loading bills and statements of shipping records, and customer receipts and assist for further developing processes, as requested and needed. Monitors incoming loads while leading the sorting, separating, and palletizing of materials, as directed while adhering to standard operating procedures. Closely monitors the cultivation of a profitable, sustainable company. Occasionally may be required to operate a variety of light and heavy equipment to include, but is not limited to, loaders, balers, forklifts, trucks, tractor-trailer combinations. Occasionally may be required to load flat-beds and shipping containers, services operated equipment, and make minor repairs and adjustments. Performs duties of subordinates and other duties as needed. Supervisory Responsibilities: Responsible for administering all tangible supervisory employment actions on behalf of management while remaining in compliance with all of IBC’s policies and SOPs and adhering to all applicable laws and regulations. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; administering rewarding and disciplining of employees; and addressing complaints and resolving problems. Knowledge, Skills, and Abilities: Must successfully pass a drug/alcohol test and background investigation. Must possess and maintain a valid New Mexico Driver’s License. Valid New Mexico Driver license with the ability to meet Isleta Business Corporation liability insurance requirements and maintain eligibility in order to drive tribal or personal vehicles in the performance of job duties. Must be knowledge of the operation and routine maintenance for light and heavy equipment, recycling equipment, vehicle and heavy equipment safety practices, methods for processing recycling materials, and basic recordkeeping. Must be able to communicate, in writing and verbally, in English and in an effective, informative, and professional manner and be able to convey denials and/or defuse hostile situations with ease and tact. Second language, preferred. Must be able to perform basic mathematics to include, but is not limited to, adding, subtracting, multiplying, and dividing in all units of measure, using whole numbers, common fractions, and decimals. Must possess moderate computer skills and be able to operate Microsoft applications and software. Must possess and demonstrate well-developed interpersonal and communication skills while exhibiting motivational, confidence, intelligence, leadership and teamwork characteristics. Must be able to establish, maintain, and foster effective working relationships with clients, to include internal and external guests. Educational Requirements: High School diploma or General Educational Degree (GED) required. College Degree is recommended but not required Experience Requirements: Electronics Recycling Operations management experience with an E-Steward Certified company is preferred but will evaluate experience in other fields. Physical Requirements: The physical demands and environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties. Must be able to sit, stand, and walk for extended periods of time. Must be able to use hands and fingers to reach, hold, type, handle, and/or feel objects. Must be able to talk and hear. Must be able to frequently reach, bend, grasp, stoop, kneel, crouch, and/or crawl. Must be able to frequently and regularly utilize vision. Must be able to maintain balance while walking on uneven surfaces and climbing ladders. Must be able to lift and/or move up to 50 pounds. Working Environment: Work is generally performed in an outdoor setting which frequent exposure to inclement weather conditions, specific to this region. Moderate expose to loud noises, bright and rapidly changing light, unpleasant smells, dust, broken objects, and fumes and vapors is possible; therefore the use of Personal Protective Equipment (PPE) is required at all times. Additionally, working with heavy machinery and broken objects is frequently expected, as a result loose fitting clothes and jewelry are not permitted while on duty. Employment Application Process All applicants are considered for employment on the basis of their ability to perform the job without regard to individual race, religion, color, sex, age, national origin, disability, marital or veteran status, or any other protected status. Isleta Business Corporation (IBC) is an equal opportunity employer with Tribal and Native American Preference policies. Disclaimer: The above statements describe the general nature, level and type of work performed by the incumbent(s) assigned to this classification. They are not intended to be an exhaustive list of all responsibilities, demands and skills required of personnel so classified. Position descriptions are not intended to do and do not imply or create any employment compensation or contract right to any person or persons. Management reserves the right to add, delete or modify any and/or all provisions of this description at any time as needed without notice. This job description supersedes earlier versions. Tribal and Native American Preference: Isleta Business Corporation (IBC) is an equal opportunity employer with Tribal Preference and Native American Preference hiring policies. All applicants are considered on the basis of their ability to perform the job without regard to individual race, religion, color, sex, age, national origin, disability, marital or veteran status, or any other protected status. IBC is a drug free workplace. Background checks will be conducted. Where to obtain an employment application – Physical Locations: Isleta Business Corporation, Human Resources Department: located at the new Tribal Services Complex, located immediately south of the Isleta Resort & Casino. M – F, 8 a.m. – 4:30 p.m. Submit Employment Application/Resume using anyone of these methods below: US Mail to: Isleta Business Corporation, Attn: Human Resources, P.O. Box 819, Isleta, NM 87022 Fax to: Isleta Business Corporation, Attn: Human Resources, 505-869-9755 Email to: IBCEMPLOYMENT@ISLETAPUEBLO.COM Hand Deliver to: Isleta Business Corporation, Human Resources Department located at the new Tribal Services Complex, located immediately south of the Isleta Resort & Casino. Monday – Friday 8:00 a.m. – 4:30 p.m. Important! Please make sure your application/resume is submitted within the closing date reflected on Position Announcement For questions about this posting, you may contact our office at 505-869-7568. Thank you for expressing interest in our Organization!