Job Title Line Manager Direct Reports Location Date created CIPD Director Ireland Director of Members and Markets CIPD Ireland Team Ireland HQ March 2015 Job Purpose Lead as the external face of CIPD in Ireland to members, markets, media and policymakers in support of CIPD’s purpose of Championing better work and working lives. Build strong relationships in support of greater member engagement/strengthened volunteer effort/greater brand profile and visibility. Key accountabilities 1. CIPD Ireland strategy: Develop and deliver against the CIPD strategy for Ireland in line with CIPD’s strategic objectives, developing membership and membership value in close collaboration with CIPD UK to maximise resources and impact. Develop a 1, 3 and 5 year implementation plan to be agreed with the Director of Members and Markets and the National Committee. 2. UK Markets and Members: Collaborate effectively with Markets and Members operations team in creating and designing the member and customer propositions for Ireland 3. National Committee: Work in partnership with the National Committee to identify future opportunities for growth and development of the HR and L&D profession in Ireland, and to leverage the capabilities and experience of our extended volunteer teams in Ireland 4. HR Leaders Network: Build and maintain an effective network and presence with senior HR Leadership population in Ireland 5. Strategic partnerships: Identify opportunities for partnering on Irish HR thought leadership and policy issues, building HR capability within organisations and promoting CIPD’s brand to ensure that people management and development is at the forefront of the agenda 6. Key Government departments and agencies: build strategic relationships with key government departments and agencies, professional bodies, research organisations and HR leaders, in collaboration with the CEO and the Director of Members and Markets 7. Communications and media strategy: Represent the CIPD brand within Ireland in an ambassadorial capacity in support of our purpose of 'Championing Better Work and Working Lives'. Develop a communications strategy for Ireland, including the development of the Irish digital media strategy. 8. Customer propositions: Develop and deliver propositions for key customer groups (Chartered Fellows, Members, Associates, Students, Affiliates, HR leaders and corporate customers), working closely with Members and Markets Operations, based on market insights, to ensure generic offerings are tailored to meet local Ireland market needs, and new products and services are developed as required 9. Centres relationship management and development: Manage and deepen the relationship with educational providers based in Ireland, both as partners and as channel to existing and potential student members. 10. P&L accountability Ireland: Grow the revenue from membership, sponsorship and developing and delivering CPD solutions in support of enabling individuals and organisations to further professionalise HR and L&D. 11. Internal Management: Develop enablers and remove internal barriers to delivering excellent member customer service in close collaboration with CIPD UK ensuring the right balance between UK matrix and local delivery. 12. Market knowledge: Develop market insights and share appropriately to inform the Markets and Members strategy, development of the HR profession in Ireland and to enhance all customer propositions 13. Team management: Lead, engage, coach and develop the CIPD Ireland team, in line with strategy and CIPD central HR policies and procedures, to ensure the right people are in the right roles equipped to deliver the plan Direct Reports: 2 Knowledge, qualifications and experience This is a senior leadership role within the CIPD. Graduate calibre / likely to be educated to Masters Degree/MBA level and a chartered member of CIPD Experience: o significant knowledge and experience in HR/L&D (previously holding senior HR/L&D or Talent/Executive Development role) o significant experience in creating and growing relationships in a multinational environment across multiple sectors in Ireland, achieved through successful relationships within a senior (preferably HR) leader population o experience in key stakeholder relationships at the most senior levels, including at board level o ownership of a P&L with experience of successfully developing and driving commercial outcomes. The ideal candidate should have considerable experience of working in Ireland, as well established networks and relationships at senior levels. A highly effective networker, they will have experience of engaging at the highest level, both within the HR community, and with government and other related agencies. The role requires a high degree of flexibility and willingness to travel within Ireland and abroad. Note: This job profile is aimed at describing the core output that should be achieved in this role. It is not intended to include specific tasks, temporary activities or projects. This generic approach in writing overall purpose and accountabilities supports focus on key outputs and flexibility in a changing context. Specific results to deliver each year in your role based on your job profile are listed in your individual objectives. You are required to demonstrate appropriate levels of competence and behaviours against CIPD’s values and core competencies. Full details of our values and competencies are listed on our website: http://www.cipd.co.uk/cipd-hr-profession/jobs/living-our-values.aspx