Job Profile
Job Title
Line Manager
Direct Reports
Location
Date Created
Learning & Development Consultant - HR
Head of Content (HR)
Job Purpose
To design and deliver high quality HR, Employment Law, OD and
Engagement learning and development activities meeting the learning
needs of HR practitioners, line managers/supervisors and related staff.
N/A
Wimbledon
July 2015
To support the Employer Solutions Team to meet its sales targets.
To enhance the professional image of the Institute.
Key accountabilities
In relation to short courses:
1.
2.
To deliver high quality programmes and courses to delegates both on an open programme
and in-house client basis
To design and deliver in both face to face and digital environments
3.
To design programmes and develop high quality, latest thinking learning materials for both
open and in-house learners/clients
4.
To support the Employer Solutions team, advising on and writing bids, tenders and
proposals for relevant work
5.
To advise and support the Employer Solutions team at meetings with/presentations to
current and potential clients
6.
To monitor competitive activity to enable our offer to be customer focused and effectively
differentiated in the market
7.
Staying on top of current trends and latest thinking in learning approaches and technology
8.
To undertake assessment and personal tutoring for open and B2B courses
Nature and scope
The job holder is responsible for the design and/or delivery of agreed programmes (on behalf
of CIPD Training). In developing high quality programmes, they should take account of both the
client’s and commercial partner needs.
The job holder is expected to design programmes for use by themselves and other
trainers/tutors.
Certain courses/topics run by CIPD Training and requested by in-house clients are run with
high-frequency making delivery by an employed trainer the most cost-effective option. The
decision to use the employed trainer to deliver a particular programme will be made by the
combination of the job holder and the training operations team.
The job holder is expected to support the Employer Solutions team by contributing to meetings,
proposals and presentations in order to maximise the commercial opportunities for CIPD.
The job holder will be expected to advise the Employer Solutions team in reviewing
opportunities to bid for in house training work and support the sales team in preparation of bids
and proposals.
The jobholder is expected to have a good understanding of the respective learning market, to
keep abreast of competitor activities, and to work with the business to identify new opportunities
and possible threats to our portfolio.
All activities require the job holder to use and keep up-to-date in contemporary learning
methods/techniques, technologies and equipment. To have an in-depth knowledge of learning,
HR, Employment Law, OD and Engagement as well as leadership and management thinking
and theories including models, philosophies and styles.
The jobholder will need to build excellent relationships with internal and external stakeholders.
Close relationships with other CIPD departments is essential, Employer Solutions.
Contacts
Internal:
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CIPD Training L&D Consultant team
CIPD Training Operations (Markets and Members Directorate)
Employer Solutions Directors and their teams
Publishing
Conferences
External:
 Associate CIPD trainers/tutors and consultants
 Delegates
 Clients
Dimensions
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Financial n/a
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Staff n/a
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Other n/a
Knowledge, qualifications and experience
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Ideally of graduate calibre with a background in commercial L&D or from an internal HR
function
A strong background in face to face and on-line learning provision (design and delivery)
and used to working with other trainers is essential
An in depth knowledge of contemporary learning and development delivery methods,
including the developing role of technology in learning.
An in depth knowledge of HR, Employment Law, OD, Engagement and leadership and
management thinking and theories including models, philosophies and styles
Confident and credible in presentations and negotiations with internal and external
stakeholders
The ability to assess and act as personal tutor.
An appreciation and knowledge of quality management processes and procedures
Good networking and inter-personal skills.
The ability to work under pressure and react quickly to client requests is essential.
Knowledge of the training market and an ability to determine the needs of L&D practitioners,
line managers/supervisors is essential.
Good organisational and planning skills and the ability to work to tight deadlines are
essential.
Note: This job profile is aimed at describing the core output that should be achieved in this role.
It is not intended to include specific tasks, temporary activities or projects. This generic
approach in writing overall purpose and accountabilities supports focus on key outputs and
flexibility in a changing context. Specific results to deliver each year in your role based on your
job profile are listed in your individual objectives.
You are required to demonstrate appropriate levels of competence and behaviours against
CIPD’s values and core competencies. Full details of our values and competencies are listed
on our website: http://www.cipd.co.uk/cipd-hr-profession/jobs/living-our-values.aspx