Linda L Krzywda
704 E Chambers St
Milwaukee WI 53212
414.881.8646/lkgraphicdesign@yahoo.com
EDUCATION
2008-2012
2012-
Bryant & Stratton Milwaukee WI
Bryant & Stratton Milwaukee WI
Graphic Design
Interactive Media
GPA 3.50
SKILLS & KNOWLEDGE
Window Professional, Progress, OCR for Forms, Paperclip, QuickBooks, Microsoft Word, Microsoft Excel & Access, Power Point,
OMS production & reporting, 6 Sigma and Adobe Photoshop, Illustrator, InDesign & Acrobat X Pro.
EXPERIENCE
09/12- Present
Centro Hispano
614 W National Ave.
Milwaukee, WI
Graphic Designer - Internship
 Designed new business cards for six programs
 Designed announcements
 Designed two posters for Thanksgiving food drive
 Designing marketing broachers for six programs in English and Spanish
 Participated in marketing meetings and presented ideas to create useful promotional items
 Ability to work independently and consistently meet deadlines and expectations
09/12- 01/12
Kohl’s Department Store
Sales Floor Stocker
 Stock merchandise on sales floor where needed
Bayshore
Milwaukee, WI
5/05-1/11
TMP Directional Marketing (Company Closed) Milwaukee, WI
Customer Service Order Processing
 Entered new orders; made changes to existing orders and renewals (Yellow Pages)
 Processed, made changes, and track 3235 form (White Pages Listings)
 Investigated & followed through on publisher correspondence to resolve discrepancies
 Processed new and revised artwork with graphics
 Committed pre-payments to orders
 Contacted client for artwork approval
 Researched/completed supporting documentations for advertising/billing resolution
 Maintained and updated client location information
 Processed & tracked pub’s special offers & completing documentation
 Reviewed & processed all Month End reports
 Assisted with special projects; maintaining efficient file management
 Worked on Project Team-Special offers
9/04-3/05
Carlson Specialty TEMPS
General Office
 UPS All shipping
 Billing UPS to Clients
 Researched Invoice problems and help in any area as needed
Wauwatosa, WI
12/01-2/03
Copesan Services, Inc.
Brookfield, WI
Account Specialist
 Reviewed and approved service proposals between partners and clients
 Prepared and submitted to client – monthly and quarterly special service summary reports
 Prepared and submitted to client – Quality Control client survey and Client care reports
 Researched and out-lined Quality Control recommendations and Protocol for special services
5/93-12/01
Copesan Services, Inc.
Billing Dept. Team Leader & Special Service Coordinator
 Investigated and processed all special services for payment
 Scanned and ran OCR for all special service tickets
 Coordinated procedures and training for new and existing software programs
 Investigated and made corrections to questionable payments for partners
 Dispersed check payments and reports to partners
 Maintained processing procedures and training for Billing Dept.
 Maintained workflow for four billing clerks in the Billing Dept.
VOLUNTEER
Centro Hispano
Astro Universal Church of Brotherhood
2012 - Present
1987 - Present
Brookfield, WI