Medical Imaging UK Ltd The Triangle Wild Wood Drive Worcester WR5 2QX COMPANY MISSION, VISION AND VALUES Medical Imaging’s mission, vision and values are to provide a patient centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today. SCREENER JOB DESCRIPTION© Commercial in confidence Screener job description Document title Screener job description Document version 1.4 – reviewed November 2013 (BD), updated to screener information only, salary and hours Document author Kimberly Gallienne Internally approved by Jonathan Hildred Internally approved date January 2011 – Director Externally approved by Dave Lawrence – HR advisor Externally approved date January 2011 Release date January 2011 Review date November 2014 2 Screener job description Commercial in confidence CONTENTS Screener job description ........................................................................... 4 Service conditions: .................................................................................................. 4 Job title: ....................................................................................................................................... 4 Contact period: .......................................................................................................................... 4 Reports to: .................................................................................................................................. 4 Responsible to: ........................................................................................................................... 4 Liaises with: ............................................................................................................................... 4 Hours of work:........................................................................................................................... 4 Starting salary: ........................................................................................................................... 4 Payment: ..................................................................................................................................... 4 Period of notice: ......................................................................................................................... 4 Medical report: .......................................................................................................................... 4 Annual leave: ............................................................................................................................. 4 Company Policies: ..................................................................................................................... 4 Confidentiality: .......................................................................................................................... 4 Clinical Governance: ................................................................................................................. 5 Equal opportunities: ................................................................................................................. 5 Health and Safety: ..................................................................................................................... 5 Data Protection: ......................................................................................................................... 5 Customer Care: .......................................................................................................................... 5 Infection Control: ...................................................................................................................... 5 Smoking Policy: ......................................................................................................................... 5 Company mission, vision and values: ................................................................. 6 Our mission: ............................................................................................................................... 6 Professional overview: ........................................................................................... 6 Principal duties and responsibilities: ................................................................... 7 Clinical: ....................................................................................................................................... 7 Organisational: .......................................................................................................................... 8 Training, education and research: .......................................................................................... 8 Desirable attributes: .................................................................................................................. 9 Disclosure: ................................................................................................................ 9 3 Commercial in confidence Screener job description SCREENER JOB DESCRIPTION Service conditions: Job title: Screener Contact period: This is a permanent post subject to satisfactory completion of a 3 month probationary period Reports to: Local Team Leader Responsible to: Directors MEDICAL IMAGING UK Ltd Liaises with: Patients, medical professionals, screening team, line managers, IT/technical peers Hours of work: Full-time, nominally 39 hours per week. The employee’s normal working hours may be undertaken flexibly between 8.00 a.m. and 6.00 p.m. Monday to Friday with a 45 minute break for lunch at a time convenient to the employer. Starting salary: Salary band 4 (currently €22,229 per annum) Payment: Monthly by direct credit transfer Period of notice: Two months notice both parties Medical report: The appointment may be subject to satisfactory health clearance and Criminal Record Bureau checks. Annual leave: 25 days plus relevant public holidays based on 5 day working week. Compulsory shutdown period of 3-5 days between Christmas and New Year forms part of the annual allowance. Company Policies: Confidentiality: Under no circumstances, either during or after the end of your employment (however it is terminated) may you divulge any unauthorised person confidential information relating to Medical Imaging. This includes but is not limited to, information covering patients, individual staff records, industrial relations, financial affairs, contract terms and prices or business forecasts. All such information must be treated as confidential; Breach of this confidence may result in immediate dismissal. Each individual must comply with information on security and confidentiality issues including the Data Protection Act 1998, the principles of Caldecott and NHS confidentiality regulations. 4 Screener job description Commercial in confidence Clinical Governance: Staff are expected to provide patients with timely and effective care. Treatment and direct/indirect support must be based on best practice. Everyone is responsible for this and all Medical Imaging employees are an important part in achieving this. Equal opportunities: It is Medical Imaging’s policy that no job applicant or employee shall receive less favorable treatment than another on the grounds of sex, marital status, race, religion, creed, colour, nationality, ethnic or national origin or sexual orientation. Medical Imaging has an equal opportunities policy and it is for each employee to contribute to its success. Health and Safety: It is the objective of Medical Imaging that employees and others be protected, so far as is reasonably practicable, from risks to health and safety arising from work activities. Employees must be aware of the responsibilities placed on them under the Health & Safety at Work Act 1974 to maintain a safe environment for staff, patients and visitors, to observe obligations under organisational and departmental Health & Safety policies, maintaining awareness of safe practices and assessment of risk. Data Protection: To obtain, process and use information (held on computers and manual filing systems) in affair and lawful way. To hold persons identifiable information for specific registered purposes and not to use, disclose or transfer person identifiable information in any way that is incompatible with the law and Caldicott requirements. To disclose person identifiable information only to authorised persons or organizations as instructed. Email must not be used to transmit person identifiable information between medical Imaging and other premises without advice concerning additional document protection. Customer Care: The aim of Medical Imaging is to provide patients and clients with the best possible care and services. In order to meet this aim, all our staff are required at all times to put the patient and client first and do their utmost to meet their requests and needs courteously and efficiently. In order that staff understand the principles of customer care and the effects on their particular post and service, full training will be given. Infection Control: All healthcare workers have an overriding duty of care to patients and are expected to comply fully with best practice standards. You have a responsibility to comply with Medical Imaging policies for personal and patients safety and for prevention of healthcare associated infection (HCAI). Smoking Policy: Medical Imaging provides a smoke free work environment. 5 Screener job description Commercial in confidence Company mission, vision and values: Our mission: As a company we aim to provide our patients and clients with a consistently high level of care, skill and professional integrity. We believe that the service we provide represents outstanding economic value, yet maintains the highest technical and professional standards clinically achievable. Our commitment extends not just to our patients, but to or staff, our careers and our profession as a whole. Our vision A promise that we with the assistance of our patients and commissioners will be fully involved in improving the health and social care of the people we serve. Our values Keeping people at the centre of everything we do Providing excellent, accessible and equitable services Communicating openly and with integrity Treating others as we would wish to be treated Medical Imaging’s mission, vision and values are to provide a patient centric service that aims to improve the health and wellbeing of the patients we serve by working to achieve excellence in service delivery. It is our view that this ethical consideration for our patients has made our company the success it is today. By focusing on the needs of the patient we create bespoke solutions to meet the demands of those we serve. We tailor all service provision according to the locality and not to a set specification. Our service provision is National Service Framework (NSF) and National Screening Committee (NSC) compliant. Professional overview: 1. To provide a safe and secure Diabetic Retinopathy Screening Service to the diabetic population, according to National Screening Committee guidelines in the role of a Screener. 2. To operate in accordance with all company policies and procedures. 3. To undertake screening tasks as the teams needs require. 4. To ensure that no person receives less favourable treatment than another on the grounds of sex, marital status, race, religion, creed, colour, nationality, ethnic or national origin, or sexual orientation. 5. To undertake such other duties as may be required from time to time as are consistent with the responsibilities of the position and the needs of the service. 6 Screener job description Commercial in confidence Principal duties and responsibilities: Clinical: 1. To contribute to the patient pathway through the screening process, ensuring that all patients receive appropriate screening and timely follow up appointments according to National Programme Screening Targets External Quality Assurance performance indicators where applicable. To include: Greeting the patient and answering any questions the patient may ask as fully as possible, within your level of competence and reassuring the patient if they have any concerns. Also provide information about diabetic eye disease and diabetic eye screening. Obtaining consent from the patient prior to screening. Measuring and recording visual acuity in accordance with the agreed protocol. Administering drops to dilate the patient’s pupil in accordance with the agreed protocol. Obtaining images of suitable clarity of each eye using a fundus camera and digital imaging system. Providing patient education and information relating to the remainder of the screening pathway. To operate in accordance with Medical Imaging UK Ltd policies, procedures and protocols. Be prepared to undertake screening work outside of normal weekday hours and where screening is necessary in a non-CCG environment always ensuring you are jointly accompanied by a colleague. Be prepared to undertake supporting cover at any location that may require help in times of need. To undertake basic maintenance and testing of equipment to provide optimum service quality. To ensure that the screening equipment is moved safely and securely according to the clinic rota. To assist with the maintaining of an accurate disease register on the compliant Orion/Digital Healthcare screening software To assist in the improvement, expansion and reform of the local retinal screening service as required To support the training of new screening staff as necessary to facilitate any expansion of the service that may be planned. Liaising with Ophthalmology/Diabetology Department staff and General Practice based staff as required. Participating in audit and quality control procedures. 7 Screener job description Commercial in confidence To ensure all images and imaging data are collated and archived on a regular and prompt basis, and downloaded to the local server in a timely and secure manner. To participate in initiatives to reduce the non-attendance rate in the Retinal Screening Service. Ensure that self and all staff are fully aware of the confidentiality of patient records and appropriate data protection legislation. Be aware of and actively participate in regular Health and Safety training, risk assessment, and incident recording. Participate and contribute to the Company Newsletter and encourage communication with other satellite units in other geographic locations Organisational: 1. Professional representation of Medical Imaging UK Ltd services at all times and to relevant groups and at recognised events 2. Screeners are expected to be flexible in their approach to the changing needs of the local service and the company as a whole 3. To participate in any changes to the service specification as required to maintain an effective service that meets National Screening Committee (NSC) standards Training, education and research: All staff undertake a period of probation and compulsory learning (vocational learning under mentorship of experienced staff and undertake a competency assessment) in order to gain the necessary skills to fulfil the job description. Following the period of competency assessment, all staff will be required to complete the National Certificate in Diabetic Retinopathy Screening. Beyond certification all staff will be encouraged and supported to continually develop their skills portfolio and career as opportunities permit. Where opportunities permit, Medical Imaging also offers opportunities to provide other functions outside of their job description where additional “specialist” remuneration may be offered. part of your training and continuous learning, the post-holder will be expected to attend appropriate accreditation courses and further training in order to fulfill the role and develop their career. The post holder will attend meetings, seminars, workshops, conferences and complete on line training courses as required. All screening staff are required to be registered with the British Association of Retinal Screeners and the Ophthalmic Imaging Association. As It is expected that the post holder will contribute directly and indirectly to the development of the company and its portfolio through research or short term projects as and when identified. All Screening staff will be encouraged to develop their career pathway and become involved in more advanced forms of Ophthalmic Imaging where opportunities arise. Following successful training in these specialties the individual may ultimately participate 8 Screener job description Commercial in confidence in advance qualification such as the Foundation Degree in Ophthalmic Science ensuring a steady enhancement of career opportunities within our company. Desirable attributes: 1. The post holder must be IT literate – word processing, spreadsheets etc 2. They will need to show initiative and the ability to prioritise tasks and to use problem-solving skills. 3. They will be expected to work largely unsupervised themselves, 4. Must have excellent communication skills at all levels 5. Must be willing to participate in development opportunities The company has developed working protocols which the post holder will receive training on and be expected to comply with fully. This job description is not an exhaustive document but is a reflection of the current position. Details and emphasis may change in consultation with the post-holder in line with the needs of the service. Disclosure: 9 Screener job description Commercial in confidence I (the employee) confirm that I have read and understood what is expected of me as a Screener. Signature ………………………………..The Employee Date……………………………… 10