E-Leadership – More Than ‘Just Good Leadership’ Kathryn Moyle University of Canberra Ian Webb ACT Department of Education and Training ABSTRACT In 2005 the Learning and Development Section of the ACT Department of Education and Training (ACTDET) developed and conducted an eleadership program for school principals. This paper outlines the nature of that program and illustrates how it was informed by recent research. This paper argues that the effective integration of information and communications technologies (ICT) into teaching and learning in schools requires all the attributes previously expected of a school principal but also requires they have a working understanding of the curriculum and organisational issues, and of the professional learning implications that arise from deploying ICT into teaching and learning. E-LEADERSHIP IN CONTEXT There are now widespread expectations that school leaders in the 21st century are able to build the capacity of their school communities where contemporary learning theories and practices include information and communication technologies (ICT). These expectations are in part driven by beliefs that technologies are an essential ingredient of a modern education. Many parents and communities have indicated they want their children to have access to recent, robust educational technology infrastructures for their learning (Committee for the Review of Teaching and Teacher Education 2003). The provision of ‘anywhere anytime’ remote access to the school intranet and to learning resources via the Internet is an emerging expectation of all schools (Curriculum Corporation 2005). School level expectations are reflected in school policies and plans, which see teachers increasingly required to integrate technologies into their pedagogy (Curriculum Corporation 2005). These changes in expectations by school communities, represents new work for schools and school leaders. There are overlapping and interwoven themes in national, state and territory ICT school education policies; and Australia’s policies share similarities with comparable policies in the United States (US) and United Kingdom (UK). Common themes in these respective policies include supporting personalised teaching and learning; improving quality and raising standards including improving students’ learning outcomes; and increasing students’ motivation to learn (cf Ministerial Council for Education, Employment, Training and Youth Affairs (MCEETYA) 2005; The UK Department for Education and Skills (DfES) 2005; US Federal Department of Education 2004). The Australian Government and the respective governments of the states and territories have made considerable investments into information technologies (IT) infrastructures, particularly at the state and territory levels; into professional learning, including through the Australian Government Quality Teacher Programme (AGQTP); and on initiatives such as The Le@rning Federation, which has developed online curriculum content for the school sector. At the school level however, there is a range of pressures and constraints that impact on the way in which state and national policies are interpreted. Expectations can be frustrated by external policies, and by financial and technical constraints (eg submission-based funding for ICT). Constraints within local learning environments (eg timetable, buildings), and a lack of professional learning opportunities for some teachers and school leaders can in turn, impact upon how technologies are integrated into teaching and learning. Together, the hopes of the policies and the constraints and pressures of local issues, butt up against each other in the work of schools and system leaders. It is in this context of high expectations combined with hopes and constraints then, that the concept of ‘e-leadership’ is emerging as a challenge for the school sector. WHAT IS E–LEADERSHIP? There is a rich body of literature about educational leadership (cf Leithwood & Hallinger 2002); but there is considerably less that brings together teaching and learning with ICT and school leadership (cf Yee 2000). Over the past couple of years however, the attributes of an effective ‘e-leader’ are beginning to be proposed in the literature (cf Technology Standards for School Administrators (TSSA) Collaborative 2001; Yee 2000). Indeed, research by Anderson & Dexter (2005) indicates that school leadership plays a central role in achieving technology-related outcomes as the following statement illustrates: ‘our results suggest that a school’s technology efforts are seriously threatened unless key administrators become active technology leaders in a school’ (p 74). Recent Australian research (Moyle 2005) suggests effective leaders who support teaching and learning with ICT have a good, personal understanding of pedagogy with technologies (ie how students learn and how ICT can be embedded into teaching and learning). These school leaders display the following attributes concerning the relationships between pedagogies and technologies: credibility and authority among their peers; an absence of fear of boundaries; a futures perspective; a global perspective; political nous; a student-centred view of what makes for good learning and good classroom practices; and a good understanding of the likely impacts across the school of the ICT decisions they make (Moyle 2005). In addition, this research suggests these leaders are capable of driving innovation; incorporating ICT into their own work; conceptualising preferred futures and how to get there; being personally productive with technology; using ICT to solve problems; engaging with others outside of teaching; having a broad understanding of people’s lives outside school; accepting that they don’t know everything but are willing to have a go anyway; and enjoying a challenge (Moyle 2005). While some of these attributes are those school leaders have always required, it can be seen that others drive to the heart of operational, cultural and pedagogical issues directly related to the incorporation of ICT into school life. A challenge for school leaders is to develop the ICT-related attributes and have the confidence to demonstrate these attributes on an ongoing basis. To support school principals become ‘e-leaders’, in 2005 the ACT DET established a professional learning program for school principals. It must be noted that the ACT e-leadership program is only one of many leadership professional learning programs available to principals and other school leaders in the ACT. E-LEADERSHIP: PROFESSIONAL LEARNING FOR SCHOOL LEADERS The e-leadership program was designed specifically for government school principals in the ACT to address their professional learning issues and opportunities concerning the integration of ICT into teaching and learning. The ACT DET supported the authors of this paper to design and implement the e-leadership program. Prior to the commencement of the program, the program designers asked the principals to complete a survey to enable the designers to develop the program at an appropriate level. The program was conducted over a period of four weeks comprising four, half-day sessions commencing at 8.30am and concluding at 12.30pm. The sessions were planned a week apart over a month to enable time for reflection and further learning. A total of twenty-two principals participated in the program, representing approximately 20% of all ACT government school principals. The goals of the e-leadership program were to: develop principals’ understandings of ICT and its potential for learning; stimulate principals’ to develop clear strategic visions of ICT in their schools; address principals’ personal development requirements; develop principals’ capacities for strategic leadership of ICT; empower principals in the evaluation of key strategic ICT issues affecting their schools; enable reflection to enrich and improve student learning; and build principals’ confidence in their informed professional judgement. The design of the program aimed to achieve a balance between: the length of the program so as to maintain it’s integrity, and the school demands of principals; theory and practice; and local, interstate and international expertise. A summary of the program is outlined in Appendix A. The development of the program drew upon the authors’ theoretical and practical understandings of ICT leadership, and on current research. A brief summary of key points that influenced the development of the ACT e-leadership program is outlined here. THE NATURE OF LEADERSHIP AND E-LEADERSHIP Leaders in the integration of ICT into teaching and learning tend to operate at any level within schools, irrespective of their formal status. Undertaking the whole school changes required to integrate ICT into teaching and learning however, requires the leadership of the school principal. Bringing together ‘school leadership’ and ‘learning with ICT’ can be conceptualised into three broad perspectives that exercise a reciprocal relationship upon each other: the individual attributes and capacities educational leaders require in order to support teaching and learning with ICT; the organisational issues arising from the effective integration of ICT into the life of a school; and systemic support in terms of leadership and policy. Some views of school leadership emphasise a leader's management style (Hallinger & Snidvongs 2005); educational or instructional leadership (O’Neill, Fry & Hill 2003); and/or charisma and personal strength (Conger & Kanungo 1998). Other leadership models focus upon interrelationships among distributed individuals (Neuman & Simmons 2000); on a leader's ability to cope with change (Fullan & Stiegelbauer 1991); or whether an organisation has a culture of continuous learning (Senge 1998). ‘Leadership’ has also been conceptualised according to the leadership role a person is performing. The following descriptive labels are used and reflect their US origins: administrative leadership (Reeves 2004); instructional leadership (O’Neill et al 2003); and heroic leadership (Brown & Moffett 1999). Another way to conceptualise ‘leadership’ has been to focus upon the processes of leadership, with the following actions often reported as characteristics of leadership: setting directions; developing people and developing organizations (Leithwood & Riehl 2003). Viewing leadership work as actions rather than role statements means that leaders work with and through other people to achieve shared or mutually-agreed outcomes. Within this paradigm, leaders establish the conditions through which others can undertake their work with as much ease and efficiency as possible. Such a view of leadership therefore makes it as much a function as it is a role (Leithwood & Riehl 2003). The ACT DET e-leadership program provided time for both input and discussion concerning the leadership issues concerning the integration of ICT into teaching and learning. Articles addressing models of leadership were provided to the participants one week and opportunities for discussion were framed around these articles, the following week. ROLE OF E-LEADERSHIP IN BRINGING ABOUT CHANGE Since the 1980’s school leadership literature has included a focus upon ‘transformational leadership’, which promotes ways to motivate others by satisfying higher-order requirements and by more fully engaging them in the processes of their work (Leithwood & Hallinger 2002). The concept of transformational leadership is premised upon the leader role initiating and coping with change, and creating something new out of the old (Bennett, Crawford & Cartwright 2001). Studies across different areas of school reform mention the critical role that leaders play establishing and leading viable agendas for improvement and change; mobilising resources, financial and otherwise; gaining the confidence of teachers to take risks in their work; building trust among staff; and monitoring results (Baker & Vogel 2004). A recent Canadian review of research concerning how leadership influences student learning, has asserted that ‘leadership is second only to classroom instruction among all school-related factors that contribute to what students learn at school’ (Leithwood, Seashore, Anderson & Wahlstrom 2004). Research sponsored by the National College for School Leadership (NCSL) in the UK shows that over the past twenty years school-level leadership makes a difference in the school: to the classroom environment; and in the outcomes of schooling. The research finds that ‘school leaders influence the capacity of schools to change, and that they also have a positive and measurable, though small and indirect effect on student achievement outcomes’ (Hallinger & Snidvongs 2005, p 6). The ACT DET e-leadership program included a section addressing school change. Understanding that whole school change is messy, and recognising that school leaders value having examples of successful practices, the program included input from the Victorian primary principal, Mr Michael Giulieri, who has successfully been leading changes to embed technologies into teaching and learning across his own school. He outlined the whole school change management model (below) his school uses to assist in making complex changes more simple to conceptualise and to guide their work. Components of change Vision Professional development Professional development Ownership Resources & organisation Ownership Ownership Outcome Action plan Review Change Resources & organisation Action plan Review Confusion Resources & organisation Action plan Review Anxiety Resources & organisation Action plan Review Gradual change Action plan Review Frustration Review False starts Unknown impact Vision Vision Professional development Vision Professional development Ownership Vision Professional development Ownership Resources & organisation Vision Professional development Ownership Resources & organisation Action plan Giuleri developed this model from a similar model developed by Enterprise Management Ltd (Knoster 1991). The diagram illustrates the likely outcomes for a school if one of the components of change is not included in the change process. For example, if all of the components are in place except a vision, a likely scenario is going to be an outcome of confusion. If all the components are in place except professional development, it could lead to anxiety. The ACT DET e-leadership program provided time for the principals to focus upon some of the challenges they are facing. These challenges included determining the ways and degrees of change they wish to undertake; the extent to which they can engage with issues pertaining to ICT in teaching and learning; and the ways in which they can foster ongoing professional learning and distributed leadership. LESSONS LEARNT FROM THE E-LEADERSHIP PROGRAM At the conclusion of the e-leadership program principals were invited to complete an online evaluation of the program. The participant feedback was very positive: so much so that two further programs are being conducted 2006. The program was recognised by the principals participating in it as an effective e-leadership professional learning program for them. The following characteristics of the program were identified as important contributors to the program’s effectiveness: - the presenters included principals, respected academics and practitioners who gave the program credibility; there was a balance of input provided from a combination of local and outside experts; there were plenty of opportunities structured into the program for networking and small group discussion; participants were kept actively engaged throughout the program by utilising a range of adult learning styles and ensuring the content was practical and relevant; the program was presented in a non-threatening way, but at the same time was challenging and stimulating; the program was structured to be time efficient (ie four mornings in a month) to optimise attendance (and included providing lunch during the last session of the morning so that the principals would return to their schools on full stomachs); the program had the support of senior ACT DET system administrators who promoted and supported the program; the presenters modelled what they were saying in terms of integrating ICT into the program (for example myclasses, the ACT DET online learning management system, was used to communicate with and deliver resources to the principals throughout the four weeks of the program); and the program focussed on leadership in an ICT context and not on ICT skills development. Future e-leadership programs would be improved if there was follow-up support provided on a one-toone basis once the principal returns to school. The next e-leadership programs will include one program for school principals and one for the ICT leadership team from each participant school to attend. CONCLUSION This paper has outlined the e-leadership program conducted in 2005 for government school principals in the ACT. It has briefly illustrated how this program was informed by recent research from Australia and overseas. It is apparent both from the research and as a result of conducting the e-leadership program that for school leaders to support the integration of ICT into teaching and learning not only requires the leadership and management attributes always expected of a school principal but now they also require a working understanding of the curriculum and, organisational issues of the professional learning implications that arise from deploying ICT into teaching and learning across schools. REFERENCES Anderson, R.E. & Dexter, S. (2005). School Technology Leadership: An Empirical Investigation of Prevalence and Effect, Educational Administration Quarterly, 41 (1), 49-82. Baker, P. J. & Vogel, L. (2004). Leadership And School Reform: Moving From Contradictions To Coherence. Making Educational Reform Happen: Learning from the Asian Experience And Comparative Perspectives, Bangkok, Thailand. September 2004 Bennett, N., Crawford M. & Cartwright, M. (2001). 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Journal of Information Technology for Teacher Education, 9 (3), 287-302. APPENDIX - E-LEADERSHIP PROGRAM Pre-Program Tasks Prior to the commencement of the program participants undertook: pre-reading to tune them in to the program and challenge their thinking an online attitudes survey (using Zoomerang) to gauge where their thinking was in relation to a range of relevant issues. Session 1 Setting the Scene This session comprised a number of sessions including small and whole group activies focussing on the following: presentation and discussion of the pre-program survey results findings and discussion of current research in relation to school leadership and ICT input and reflections of successful practice in whole school transformation, leadership and ICT from an interstate primary school principal reflection and discussion on the implications for participants’ practice in their own schools. In between session readings Session 2 Scoping the Territory This session focussed on practice within the ACT system and included: a presentation from a recently retired ACT principal about her thoughts and experiences of her journey in leading a school through transformation to embed ICT into teaching and learning a bus tour to a school to see and hear about how ICTs are being used a reflection and discussion activity on the presentation and bus tour. In between session readings Session 3 Planning for Success This session involved an analysis of ACT DET policies in relation to learning technology and school review including: an analysis and discussion of the ACT Learning Technologies Plan (http://activated.det.act.gov.au/admin/ltplan/pdf/LTPlan.pdf ) with particular reference to leadership a panel of current ACT principals discussing strategies implemented in relation to learning technology planning, professional learning for staff and promoting and supporting good practice. In between session activity – viewing 2 video clips from the UK on one model for embedding ICT into teaching and learning. Session 4 So What This session provided analysis and discussion of a range of strategies and case studies that participants may want to adapt/adopt in their schools including: discussion of the video clip from the UK –how ICT may be embedded in a secondary school environment and the implications for ACT schools the use of myclasses (the learning management system adopted for all ACT government schools) for teaching and learning and for administrative purposes a presentation and discussion of findings from local research in relation to teacher use of ICT including barriers and enablers. where to next? The threads of the previous sessions were drawn together to enable participants to reflect on how they may put into practice what they had learnt.