10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Gianfranco Ciccarella - Telecom Italia
Vice President Global Advisory Services
4ºFocus: Gianfranco
Ciccarella - Telecom
Index
►
QoE platforms: the reason why
►
How to improve Quality of Experience
►
New business models
Telecom Italia
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
IP traffic growth
Data traffic «volumes» and
«bandwidth» are growing…
Peak Internet Traffic – Total Bandwidth (Terabit/s)
865 x 3,5
… and most of the IP traffic is Video
247
World
2012 2017 cv x 2,9
46
134 x 2,7
23
62 x 3,6
72
259 x 4,0
320
80
Western Europe LATAM North America APAC
Internet Video Traffic (% of total consumer traffic)
76%
69%
71%
66%
73%
66%
57% 57%
55%
51%
World cv
Average Internet – Total Bandwidth (Terabit/s)
9
2012 2017 x 2,8
Western
Europe
LATAM North America
2012 2017
APAC x 3,4 4
1,2 x 1,5 cv
1,3
2
3,2
Italy
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services
Argentina Brazil
Source: Cisco VNI; Analysys Mason
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10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Main performance requirements
Examples of service throughput requirements
Key performance Drivers:
• Downstream Application throughput
• Download time
2 CH b’cast
Business requirements on Download time
Strangeloop
– content delivery summit 2012
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 4
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
“Application Throughput” and “Bit-Rate”
Application Throughput is the most important KPI affecting end-user Quality of Experience (QoE)
User
Premises
Max TCP-IP data transfer Bit-Rate
Broadband
Line
16 Mbps*
Transmission Bit-Rate
13 Mbps*
Central
Office e.g. ADSL BBline monitor e.g. PC-web site speed test Tool
Web site
• Application Throughput is lower than Bit Rate (in some case much lower!)
• High Application Throughput requires low delay and low packet loss
•
QoS functionalities cannot improve Throughput
• QoE Platforms
(Application &
Content Delivery, WEB Acceleration,
Protocol Optimizations
…) are needed to improve best-effort IP network performance and to reduce network TCO 7 Mbps*
WEB FTP Application
Throughput e.g. Large File
Download (with a browser)
* Measures at my home, Italy, feb 2014
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 5
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Application Throughput is lower than connection Bit Rate
Ookla SpeedTest ( bit rate)
= 6,98 Mbps (4Q 2013) Throughput/Bit-rate= 74%
Akamai average connection speed ( throughput)
= 5,2 Mbps (4Q 2013)
2010 Apr Jul Oct 2011 Apr Jul Oct 2012 Apr Jul Oct 2013 Apr Jul Oct 2014
Download Speed Test (a bit rate proxy) uses up to four HTTP threads to saturate the user connection ; several measure samples are analyzed to estimate the maximum connection speed.
The Average Connection Speed
(a throughput proxy) metric represents an average of the measured connection speeds across all of the unique IP addresses seen by Akamai for a particular geography
Akamai Status of the Internet 4Q13 Report
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 6
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Application Throughput is lower than Connection Bit R ate…
…and it gets worse for higher Bit Rates (1/2)
( # ) Akamai connection speed (
Throughput ) - ( 3Q13 ) (*) Ookla SpeedTest data (
Bit Rate) - (3Q13)
For growing bit-rate:
• the ratio Throughput / BitRate decreases
• the “bit rate capacity waste” is more severe
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 7
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Application Throughput is lower than Connection Bit R ate…
…and it gets worse for higher Bit Rates (2/2)
( # ) Akamai connection speed (
Throughput ) - ( ( 4Q13 ) (*) Ookla SpeedTest data (
Bit Rate) - (4Q13)
For growing bit-rate:
• the ratio Throughput / BitRate decreases
• the “bit rate capacity waste” is more severe
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 8
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Bit Rate and Throughput vs RTT and Packet Loss
MAX TCP Throughput
20
7
TCP throughput over xDSL/FTTx access
Long-term target
Average DS
BitRate EU ( # )
Average DS
Throughput EU (**)
Average DS
BitRate Italy (*)
Average DS
Throughput Italy (**)
20 50 80 100
EU Commission report (oct.2013) shows that in EU:
P.Loss = 0,2% - 0,5% “Latency” = 19ms - 36ms
(*) NetIndex/Ookla SpeedTest (4Q13)
( # ) EU Commission report “Quality of BB in EU” (oct. 2013)
(**) Akamai State of the Internet 4Q13
Rif: ● M.Mathis et Al. , “Macroscopic Behavior of TCP Congestion Avoidance Algorithm, July 1997
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Index
►
QoE platforms: the reason why
►
How to improve Quality of Experience
►
New business models
Telecom Italia
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
How to improve Quality of Experience
Improve application throughput
QoE platforms
Reduce web page download time
Multiple copies of contents
Content & Application Delivery networks, caching…
Reduce userserver distance…
Reduce latency for better performance
Network protocols optimization…
WEB acceleration, Front End Optimization…
QoS functionalities cannot improve throughput nor reduce WEB page download time
Telcos can leverage on both QoE platforms & QoS functionalities
… and QoE platforms enable network TCO saving
Quality of Service (Network Level)
• QoS functionalities are always used in IP networks and provide traffic management mechanisms
(e.g. IETF Diffserv: Differentiated Services, ...) based on different priorities. QoS is also needed in case of network congestion
Quality of Experience (QoE)
• Subjective measure, from the user’s perspective, of the overall quality of the service provided.
• Usually expressed as “MOS, Mean Opinion Score”, ranging from 1 to 5.
• QoE is improved by platforms such as content & application delivery, caching, protocol optimization, front-end optimization, compression, adaptive bitrate.
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 11
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
CDN/TC Platforms improve best effort network performance
UBB access
Network
Policy Control
.
QoE Platforms
.
Mobile Access
Fixed Access
Metro
Regional
Core
All-IP Domestic Network
International
Network
Content nearer to users better performance (higher throughput)
Akamai 2012, «Empirical Network Analysis»
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 12
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Throughput improvement by “protocol enhancer”…
From 2 to 5 times higher throughput for many traffic types (e.g. FTP,
HTTP, video HD …)
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 13
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Web page download time improvement …
QoE can be improved with a mix of technologies and solutions
4 Full optimization 3 Add a CDN
2 Keep Alive & Compression 1 No web acceleration sec
Strangeloopnet “ WEB performance Automation” http://www.youtube.com/watch?v=IPn0T1UacIA
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 14
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
OTT are looking to “enter” in the Telco Networks
PoP
1
2
PoP
• QoE platforms managed by OTTs
• Options 3 & 4 require IP
EDGE distribution
PoP
3
PoP
4
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 15
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Network transformation guidelines
APP Server/
QoE Platf.
IP EDGE
APP Server/
QoE Platf.
IP EDGE
APP Server/
QoE Platf.
IP EDGE
APP Server/
QoE Platf.
Key Points
End-to-end IP/MPLS on WDM for IP EDGE, Application Servers and QoE platforms distribution
IP -
Ethernet
MPLS
IP -
Ethernet
WDM ROADM
TO-BE
MPLS
IP -
Ethernet
ROADM
AS-IS
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services
Tx Network:
ROADM in Core and Metro,
WDM in Aggregation
QoE Platform deployment:
Content Delivery Network
Transparent caching
Application Delivery Network
Web Acceleration
… …
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10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Cache in the Net (1/2) : RTT reduction
20 ms < RTT < 25 ms (95%)
30 ms < RTT < 35 ms (95%)
Simulation Results
RTT normalized distribution with
Caches deployed:
• at the interconnection point
(Off Net)
• in Core sites (On Net)
• in Metro sites (On Net)
RTT > 35 ms
User’s premises
Last Mile
BB-UBB access areas
On Net
Caching in the Metro
CO/metro sites
On Net
Caching in the Core core sites
Off Net
Caching
Out of Telco ISP domain sites
Internet
Interconnection
Point
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 17
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Cache in the Net (2/2) : TCP throughput
PLR: 0,01%
PLR: 0,1%
Simulation Results
Max TCP throughput distribution with Caches deployed:
• at the interconnection point
(Off Net)
• in Core sites (On Net)
• in Metro sites (On Net)
User’s premises
Last Mile
BB-UBB access areas
On Net Caching in the Metro
CO/metro sites
On Net Caching in the Core core sites
Off Net Caching
Out of Telco ISP domain sites
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 18
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Costs Saving due to Caches deployed in the network
Network Costs Saving (%) as a function of “Cx” (*)
(*) Cx =
Unitary “upstream network” Cost [K€/Gbps]
Unitary Cache Cost [K€/Gbps] referred to “cache fan-out”
“Upstream network “ cost = cost from the cache insertion point to the Big Internet interconnection
EC (Cache efficiency or HitRatio) = average % of traffic delivered by the cache
“Cache Fan Out” = traffic delivered by the cache (given by: EC * Traffic delivered to End Users
“downstream” the cache insertion point)
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Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Costs saving due to distributed IP Edge & Caching
Case Study
A Bell Labs case study compared the TCO of a centralized IP edge to a distributed IP edge with CDN content caches over the five-year period. Network model was based on a large Tier 1 service provider in NA
20 Tier 1 COs
99 Tier 2 COs
C = centralized architecture
D = distributed architecture
• IP services edge
• Peer caches
• Access aggregation
Network transport costs reduced 47%
Source: ALU WP - VIDEO SHAKES UP THE IP EDGE; 2012
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services
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Index
►
QoE platforms: the reason why
►
How to improve Quality of Experience
►
New business models
Telecom Italia
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
New business models
Best-effort is not sufficient to meet requirements for
Application/Content/Services in the ALL-IP scenario
QoE platforms in the Domestic Network are needed
To complement best effort IP traffic termination, Telcos are deploying QoE platforms and are offering differentiated quality for
IP delivery to end-users and OTT/CP
Examples of OTT/CP and Telcos agreements: Comcast/Netflix, Verizon/Google,
Orange/Cogent, several Akamai agreements (including Akamai/Telefonica …)
Incremental revenues from OTT/CP: “Two -sides business model”
Telco Premium services offered to end users
OTT
Two –sides Business Model
€
Services fees
€
CDN, ADN, ...
TELCO
€
Internet Access fees
+ premium services
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services
Enduser
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10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
QoE enables Telco Premium services
UBB+QoE = ACCESS MONETIZATION…
QoE improvement enables incremental revenues from NGAN & LTE
Average UBB price uplift To get a Premium Access Fee from
UBB access:
• access bit-rate improvement is not sufficient
• higher application throughput and lower download time are needed
Western EU
DSL Cable FTTx
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 23
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Netflix-Comcast case
• Comcast must terminate Netflix traffic, to avoid end-users complaint & churn (
~
30% of Comcast customers are also Netflix customers)
• Comcast gets a “traffic termination“ revenue from Netflix , additional to the “access revenue” from end-users, in a two-sides business model.
The Telco revenue is related to the “value” of the Application/Content that OTT/CP offers to end-users.
In the Netflix case, the “value” is relatively small (“US $7.99 all you can watch ”) ; in other cases, the “traffic value” is higher (e.g. Amazon services)
• Comcast goal is to handle Netflix traffic efficiently ( … a huge traffic, e.g. 3Tbps, that will further grow)
• The agreement with Netflix facilitates Comcast use of more effective&efficient solutions to handle Netflix
( QoE platforms ) enabling network cost saving traffic
3 options
NO deal • Payback Time = never
Deal, but no use of QoE platforms
Deal, and use of
QoE platforms
• Additional Revenues from OTT/CP
• Payback Time estimate > 25 years
• Additional Revenues from OTT/CP
• Capex saving = 25%-40%
• Payback Time estimate = 10-15 years
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 24
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Business models transformation guidelines
Content, Services
Є
Content, Services
Access fee
Є
Є
Є
Access fee
BestEffort
Dumb Pipe
ADV
Є
Internet Best Effort
OTT
Є
OTT
Content,
Services
CP
CP
Differentiated quality for IP delivery Є
Є
ADV
Premium Access Fee
QoE capable network
: Router/Server/Cache OTT: Over The Top; CP: Content Provider; ADV: Advertising
New IP Interconnection Policy
Regulatory issues on Net Neutrality
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services 25
10 º Fiberness – Pieve Santo Stefano (Ar) – Giugno 2014
Gianfranco Ciccarella – Telecom Italia – VP Global Advisory Services
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