MODULE 6. E2E SERVICES QUALITY MONITORING GOAL: •Monitoring and analysis of key BTS indicators of the provided services quality NETWORK PART: • Entire network, satellite SCOPE OF WORK: cities, airports and •Availability monitoring, continuity, other important objects HLR quality of voice services, HTTP, E-mail, in large cities’ suburb Online interactive services. • Services which are •Comparing these results with previous DPI provided in largeServer city & RNC SGSN values. regions GGSN Internet •Analysis of cases deterioration of quality. •Reporting on the main KQoSI and QoE TIME SCHEDULE: (CQI) • Detailed analysis •Analysis of changes in the basic KQoSI report - monthly. and QoE (CQI). • Calculation of KQoSI and QoE (CQI) weekly. MODULE 7. E2E SERVICES QUALITY OPTIMIZATION GOAL: •Improvement of BTS the main quality indicators of the provided services SCOPE OF WORK: • Analysis of the reasons of KQoSI and HLR QoE (CQI) degradation, determined on a quarterly basis agreed by customer specialists. DPI RNC SGSN • Optimization of the main KQoSI and GGSN QoE (CQI) for voice service, for HTTP, for E-mail, as well as for interactive Online Services, according data that were received from network elements and interfaces between them. NETWORK PART: • Entire network, satellite cities, airports and other important objects in large cities’ suburb • Services which are provided in largeServer city regions & Internet TIME SCHEDULE: • KQoSI and QoE (CQI) calculation weekly. • Acceptance is quarterly.