Management Accounting and the Business Environment 1 Objectives of Management Accounting Providing managers with information for decision making and planning. Assisting managers in directing and controlling operational activities. Assisting managers in motivating employees toward the organization’s goals. Measuring the performance of subunits, managers, and other employees within the organization. 2 Comparison of Financial and Managerial Accounting Financial Accounting Managerial Accounting External persons who make financial decisions Managers who plan for and control an organization Historical perspective Future emphasis 3. Verifiability versus relevance Emphasis on verifiability Emphasis on relevance for planning and control 4. Precision versus timeliness Emphasis on precision Emphasis on timeliness 5. Subject Primary focus is on the whole organization Focuses on segments of an organization 6. GAAP Must follow GAAP and prescribed formats Need not follow GAAP or any prescribed format Mandatory for external reports Not Mandatory 1. Users 2. Time focus 7. Requirement 3 The Business Environment What issues are important in business management? Cost management. Revenue (or yield) management. Quality and risk management. Regulatory and legal environment. Others? Changes in practices often require new or modified accounting practices or systems to measure the appropriate variables. 4 Strategic Cost Management Strategic cost management (Shank and Govindarajan) - the process though which a sophisticated understanding of an organization’s cost structure is developed and used in the search for sustainable competitive advantage. From an accounting standpoint, strategic cost management is an analytic framework that relates meaningful accounting information to an organization’s business strategy. 5 Three Key Themes Value chain analysis - How do we organize our thinking about cost management? Strategic positioning - What role does cost management play in the firm? Cost driver analysis - What causes our costs? 6 Activities – The Unit of Analysis in Modern Cost Management Activity – at the most basic level, a unit of work (e.g., seating customers, taking orders, preparing food, delivering food to customer). Activity drivers – what causes activities to be performed. Examples of activity cost drivers include: number of meals served, number of employees in the service area, number of cooks, training needed for new employees, any activity that influences cost. 7 Value Chain Analysis The value chain for any firm in any business is the linked set of value-creating activities all the way from basic raw material sources for component suppliers through to the ultimate end-use product delivered into the final customers’ hands. The value-chain focus of management today is largely internal to the firm (its purchases, its processes, its functions, its products, its customers). This perspective is too narrow if considered in a strategic context. Strategic/competitive advantage is gained through managing the entire value chain from raw material supplier to the end user. 8 Strategy and the Value Chain Two generic strategies for achieving competitive advantage: Low-price leadership. Product differentiation. Whichever strategy is selected, value chain analysis can help a firm focus on its chosen strategy and achieve competitive advantage. The industry value chain is composed of all the value-creating activities within the industry, beginning with the basic raw material and ending with delivery of the product to the final consumer. A company’s internal value chain consists of all of the physically and technologically distinct activities within the company that add value to the product. 9 Internal Value Chain Analysis What activities within the firm create competitive advantage? How can those activities be managed to improve competitive advantage? Steps in evaluating the internal value chain: Identify value chain activities. Determine which of the value chain activities are strategic. Trace costs to value chain activities. Use the activity-cost information to manage the strategic value chain activities better than other companies in the industry. 10 Industry Value Chain Analysis What are the firm’s relative strengths within the industry? How can the firm best take advantage of these strengths? The industry value stream considers activities both upstream and downstream from the firm. Analysis of the financial returns available at each link in the industry value chain may reveal opportunities for exploitation. The analysis could also provide useful information as to whether the firm should continue with its existing strategy, reconfigure its value chain, or even exit the business. 11 Strategic Positioning The role of cost analysis in the firm depends on how the firm chooses to compete (lower costs versus superior products). Example: How important are standard costs in assessing performance? Cost leadership - Very important. Differentiation - Not as important. Example: How important is marketing cost analysis? Cost leadership - Not very important. Differentiation - Critically important. 12 Cost Driver Analysis Costs are caused (or driven) by many factors that are interrelated in complex ways. Understanding costs implies understanding the interplay between cost drivers in any given situation. Traditional management accounting - costs are solely a function of output volume. But output volume is often a poor way to explain cost behavior. 13 What Drives A Firm’s Cost Position? Five strategic choices by the firm regarding its underlying economic structure drive its cost position for a given product: Scale - How big an investment to make in manufacturing, in R&D, and in marketing resources. Scope - Degree of vertical integration. Experience - How many times in the past the firm has already done what it is doing again. Technology - What process technologies are used at each step of the firm’s value chain. Complexity - How wide a line of products or services to offer to customers. These represent structural cost drivers. 14 What Factors Allow A Firm to Execute Successfully? These are called organizational drivers. More is always better. The list of basic organizational drivers: Work force involvement (participation). Total quality management (beliefs and achievement regarding product and process quality). Capacity utilization (given the scale choices on facility construction). Plant layout efficiency (the relative efficiency of the layout). Product configuration (the effectiveness of the design or formulation). Exploiting linkages with suppliers and/or customers. 15 Key Ideas Regarding Cost Drivers For strategic analysis, volume is usually not the most useful way to explain cost behavior. In a strategic sense, it is more useful to explain cost position in terms of the structural choices and organizational skills that shape the firm’s competitive position. Not all the strategic drivers are equally important all the time, but some (more than one) of them are likely very important in every case. For each cost driver, there is a particular cost analysis framework that is critical to understanding the positioning of the firm. 16 Cost Terms, Concepts and Classifications 17 Costs Versus Expenses Cost - a resource sacrificed or forgone to achieve a specific objective. Expense - a cost that has been charged against revenue in an accounting period (an expired cost). 18 Economic Characteristics of Costs Opportunity cost - the potential benefit given up when the choice of one action precludes selection of a different action. Out-of-pocket cost (outlay cost) - a cost incurred that requires the expenditure of cash or other assets (or the incurrence of liabilities). Marginal cost - the extra (or incremental) cost incurred in producing one additional unit of output. Average cost - the total cost of producing a particular quantity of output, divided by the number of units of output produced. Sunk cost - a cost that was incurred in the past and cannot be altered by any current or future decision. Differential cost - the difference in a cost item under two decision alternatives. 19 Types of Organizations and Cost Measures Service organizations - provide customers with an intangible product. Usually maintain no inventories. Interested in measuring cost of services billed or provided. Merchandising organizations - organizations that sell their customers a tangible product. These firms maintain inventories of the product they sell, but they do not manufacture the product. Interested in measuring cost of goods sold plus the cost of ending inventory. Manufacturing organizations - these firms manufacture goods for sale rather than simply purchasing them. Interested in measuring cost of goods sold, cost of goods manufactured, and costs of ending inventories. 20 Controllable and Uncontrollable Costs Controllable cost - a cost is controllable if a manager is in a position to exert control over the level of the cost or to significantly influence the level of the cost. Uncontrollable cost - a cost is uncontrollable if a manager is not in a position to exert control over the level of the cost or to significantly influence the level of the cost. Costs may be uncontrollable in the short run but are usually controllable in the long run. 21 Direct versus Indirect Costs Cost object - any activity or item for which a separate measurement of cost is desired. Direct cost - a cost that can be traced to a given cost object in an economically feasible manner. Indirect cost - a cost that cannot be traced to a given cost object in an economically feasible manner. Economically feasible means that the benefit of tracing the cost (greater accuracy) outweighs the cost of doing so. Costs are assigned to cost objects by tracing (direct costs) and by allocation (indirect costs). A cost may be direct with respect to one cost object but indirect with respect to another. 22 Additional Cost Terms Manufacturing costs - Three basic categories. Direct materials. Direct labor. All other costs associated with the manufacture of the product (also called indirect manufacturing costs, manufacturing overhead, factory overhead, factory burden). Manufacturing costs are also known as inventoriable costs or product costs. Under full absorption costing, these costs are inventoried (treated as an asset) until the product is sold. Prime costs = Direct materials used + direct labor. Conversion costs = Direct labor + factory overhead. 23 Product Costs versus Period Costs Costs that are not directly related to the manufacture of a product are called period costs, since they are expensed in the period they are incurred. These costs consist of general and administrative costs, research and development costs, and/or marketing and selling costs. These costs are never treated as part of inventoriable costs. Manufacturing costs = inventoriable (or product) costs. Nonmanufacturing costs = period costs. 24 Flow of Costs in Manufacturing Firms A manufacturing firm converts raw (direct) materials into a salable product. When purchased, materials (both direct and indirect) are charged to the Materials Inventory account, and a liability created (Accounts Payable). When placed in production, the cost of direct materials used are transferred to Work in Process Inventory and out of Materials Inventory. Other manufacturing costs are also charged to Work in Process Inventory. When completed, the manufacturing costs associated with the product are transferred to Finished Goods Inventory and out of Work in Process Inventory. When finished goods are sold, the costs of the product sold are charged to Cost of Goods Sold (Finished Goods Inventory). 25 Flow of Costs in A Merchandising Firm Goods are purchased from suppliers and resold. Purchases are charged to Merchandise Inventory and a liability created (Accounts Payable). When goods are sold, Cost of Goods Sold is charged with the total costs of the units sold, while Merchandise Inventory is reduced by the same amount. 26 Basic Inventory Equations Beg. Matl. Inv. + Purchases − End. Matl. Inv. = Matl. Used. Beg. WIP Inv. + Curr. Mfg. Costs − End. WIP Inv. = COGM. Beg. FG Inv. + COGM − End. FG Inv. = COGS. where: COGM = Cost of Goods Manufactured, COGS = Cost of Goods Sold, WIP = Work in Process, and FG = Finished Goods. 27 Cost Drivers Cost driver - any factor whose change causes a change in the total cost of a related cost object; more simply, any factor that causes costs. We assume a causal relation exists between the use of the cost driver and the incurrence of the cost. Cost drivers can be financial (e.g., direct materials costs) or nonfinancial (e.g., number of equipment setups, number of transactions processed). Costs are often categorized based on their behavior relative to a cost driver. 28 Cost Behavior -- Variable Versus Fixed Costs A fixed cost is a cost that does not change in total given changes in the level of the cost driver. A variable cost is a cost that changes in total in direct proportion to changes in the level of the cost driver. We also encounter mixed costs (or semivariable costs) which are costs that have both fixed and variable components. Step (or step-variable) costs are costs which change in steps as the cost driver changes. Each of these behaviors may be valid only over a relevant range. 29 Unit Fixed and Variable Costs Unit cost = average cost per unit. For product costing purposes, we “unitize” fixed costs. This makes fixed costs appear to be variable. For decision making purposes, unit fixed costs are often misleading because the cost is not variable. It is fixed in total. In addition, the per-unit amount changes for each level of the denominator. We usually assume that the variable cost per unit is constant within the relevant range. 30 Other Cost Terms Full cost - the sum of all costs of manufacturing and selling a unit of product (including fixed and variable costs). Full absorption cost - all variable and fixed manufacturing costs are inventoried; used to compute the value of inventory under GAAP. Variable costing - only variable manufacturing costs are inventoried. Gross margin = Revenue − COGS. Contribution margin = Revenue − Variable costs. 31 Costs of Quality The costs of quality are the costs that would be eliminated if all workers were perfect in their jobs. Every dollar and labor hour not used making scrap can be used for making better products on time or improving existing products or processes. Some survey evidence suggests that poor quality leads to losses of up to 20% to 30% of gross sales. Costs of quality can be subdivided into the costs of conformance and the costs of nonconformance. 32 Costs of Conformance Costs of Conformance - the costs necessary to achieve quality products; in most firms, these costs run to 3% to 4% of sales; can be categorized into prevention costs and appraisal costs. Prevention costs are associated with preventing defects before they happen. Examples include costs of process design, product design, employee quality training, supplier programs, quality improvement projects, machine inspections, inbound material inspection. Appraisal costs include measuring, evaluating, or auditing products to assure conformance to standards. Examples include field testing, intermediate and end-of-process inspections, supplies for the activities. 33 Costs of Nonconformance Costs of Nonconformance - the expenditures incurred when operations go awry; can go as high as 20% of sales; can be categorized as internal failure and external failure costs. Internal failure costs are incurred before the product is shipped. Examples include costs of scrap, rework, re-inspection, opportunity cost of machine downtime. External failure costs are incurred after the product is shipped. They arise from product failure at the customer level. Examples include the costs of processing customer complaints, customer returns, warranty claims, product recalls, product liability, marketing costs, and opportunity costs of lost sales and reduced contribution margin. 34 Summary of Cost Concepts For purposes of valuing inventories and measuring income, costs are classified as either product costs or period costs. For purposes of predicting cost behavior, costs are classified as either variable or fixed. For purposes of assigning costs to cost objects, costs are classified as either direct or indirect. For purposes of making decisions, the following cost distinctions are important: Differential costs and revenues. Opportunity cost. Marginal cost. Sunk costs. For evaluating performance, costs are classified as controllable or non-controllable. For purposes of managing costs of quality, quality costs are classified as either costs of conformance or costs of nonconformance. 35 Summary of Cost Flow Equations Materials Inventory Equation: Beg. Matls. Inventory + Purchases = Materials used + End. Matls. Inventory Work-in-Process (WIP) Inventory Equation: Beg. WIP + Tot. Mfg. Costs Incurred = Cost of Goods Mfg. + End. WIP Beg. WIP + (DM used + DL + MOH) = COGM + End. WIP Beg. WIP + (DM used + DL + MOH) = Total mfg. costs to account for Finished Goods (FG) Inventory Equation: Beg. FG + Cost of Goods Mfg. = Cost of Goods Sold + End. FG Beg. FG + COGM = COGS + End. FG Beg. FG + COGM = Cost of goods available for sale (COGAS) 36 Cost Behavior: Analysis and Use 37 Motivation for Understanding Cost Behavior Understanding how costs behaved in the past informs us as to their likely behavior in the future, thus allowing us to predict costs. Decision making involves choosing between alternatives. Managers need to know the costs that are likely to be incurred for each alternative. Examples: How much overhead should be allocated to this cost object? How much will costs increase if sales increase by 10 percent? What will costs be if the firm introduces a new product? How much should the firm bid on a prospective job? The link to firm value? More accurate costs => Better decisions => Increased firm value 38 Cost Behavior Cost category In Total Variable Total variable cost changes as the activity level changes Total fixed cost remains constant even when the activity level changes Fixed Per Unit Variable cost per unit remains the same over wide ranges of the activity Fixed cost per unit decreases when the activity level increases Total costs = Fixed costs + Variable costs = F + VX where V is the variable cost per unit of the activity, and X is the volume of the activity in appropriate units. 39 Types of Fixed Costs Committed fixed costs - relate to the investment in facilities, equipment, and the basic organizational structure of the firm. Examples include depreciation of buildings and equipment, taxes on real estate, insurance, etc. Discretionary fixed costs - usually arise from annual decisions by management to spend in certain fixed cost areas. Examples include advertising, research and development, public relations, etc. The trend in many companies is toward more fixed costs relative to variable costs, primarily through investments in automation and technology. This has led to an increase in the demand for knowledge workers needed to operate the machinery or technology. 40 The Relevant Range The relevant range is defined as the activity range within which a cost projection may be valid. Within the relevant range, both unit variable costs (V ) and total fixed costs (F ) remain essentially unchanged. The relevant range includes the upper and lower limits of past activity for which data are available. However, outside the relevant range, the general cost equation we estimate may not be valid. 41 Methods of Estimating Costs Methods include: Engineering estimates. Account analysis. Scattergraphs and high-low analyses. Statistical methods. Each approach focuses on estimating cost functions that separate a mixed (or semivariable) cost into its fixed and variable components. 42 Engineering Estimates Cost estimates are based on measurement and pricing of the work involved. Direct labor: - Analyze the kind of work performed. - Estimate the time required for each labor skill for each unit. - Use local wage rates to obtain labor costs per unit. Direct material: - Material required for each unit is obtained from engineering drawings and specification sheets. - Material prices are determined from vendor bids. Overhead costs are obtained in a similar fashion - a detailed step-by-step analysis of the work involved. 43 Advantages/Disadvantages of Engineering Estimates Advantages: - Detailed analysis results in better knowledge of the entire process. - Data from prior activities is not required, so it can be used to estimate costs of new activities/products. Disadvantages: - Detailed analysis is time-consuming (thus costly). - Engineering expertise is usually required. 44 Account Analysis Cost estimates are based on a review of each account making up the total cost being analyzed. The objective of the analysis is to relate costs and activities in the form of the general cost equation. 45 Account Analysis - Procedure Identify each cost category as fixed or variable. Sum the fixed costs, yielding F. Sum the variable costs, yielding VX. Divide the total variable costs (VX ) by the total number of units of the activity (X ) to obtain the variable cost per unit (V ). The result is a specific cost equation that can be used to forecast total costs at other levels of activity: Total costs = F + VX. 46 Account Analysis - Example Total Account Costs Indirect labor $ 450 Indirect materials 700 Depreciation 1,000 Property taxes 200 Insurance 300 Utilities 400 Maintenance 600 Totals $ 3,650 Overhead Costs for 1,000 Units Variable Fixed Costs Costs $ 450 $ 700 1,000 200 300 350 50 500 100 $ 2,000 $ 1,650 47 Account Analysis - Example To compute variable cost per unit: V = Total variable costs / level of activity = ($2,000 / 1,000 units) = $2.00 per unit. Fixed costs are as identified in the analysis: F = $ 1,650. The cost equation relating overhead costs to units of output is: Overhead costs = $ 1,650 + $2.00/unit (Number of units) Estimate the total overhead cost for 1,400 units of output: Overhead costs = $ 1,650 + $2.00/unit (1,400 units) = $ 1,650 + $2,800 = $ 4,450. 48 Advantages/Disadvantages of Account Analysis Advantages: Applied properly, the approach is a reasonable means of estimating the cost function. Takes advantage of the experience and judgment of managers and accountants who are familiar with company operations and the way costs react to changes in activity levels. Disadvantages: The person estimating the cost function may not be objective and may misclassify costs as fixed and variable. Accounting and managerial expertise are required. 49 Scattergraph (Visual Fit) Method The scattergraph is a very useful approach to analyzing costs. Steps in estimating the cost function: Plot the data points on a graph (total cost versus activity) that includes the origin (zero total costs, zero activity). Draw a line through the plotted data points so that about equal numbers of points fall above and below the line. Extend the line to Total Cost axis. The point at which the line intersects the Total Cost axis is F. The slope of the drawn line is V. The slope is computed as (Change in cost/Change in units of activity). 50 High-Low Method Similar to the scattergraph method. Rather than “eyeballing” the line, two points in the scatterplot are chosen and a straight line drawn to connect them. The two points should be representative of the cost and activity relationships over the range of activity for which the estimation is made. These are usually the highest and lowest levels of the activity (not the cost). Slope of line = V = (Costhigh − Costlow) / (Unitshigh − Unitslow). Intercept of line = F = Costhigh − V x (Unitshigh), or = Costlow − V x (Unitslow). 51 High-Low Method - Example A firm recorded the following production activity and maintenance costs for two months: Units Cost High activity level 9,000 $9,700 Low activity level 5,000 $6,100 Change 4,000 $3,600 Using this information, compute: - Variable cost per unit, - Fixed costs, and - The cost equation relating maintenance costs to production. 52 High-Low Method - Example Unit variable cost = $3,600 / 4,000 units = $0.90/unit. Fixed costs (using the highest activity level) = $9,700 − (9,000 units)($0.90/unit) = $9,700 − $8,100 = $1,600. Fixed costs (using the lowest activity level) = $6,100 − (5,000 units)($0.90/unit) = $6,100 − $4,500 = $1,600. The cost equation is: Maintenance costs = $1,600 + $0.90/unit x (Number of units) 53 Advantages/Disadvantages of High/Low and Scattergraph Methods Advantages: - Plotting cost/activity data is useful in assessing associations and possible structural changes. - Involve relatively simple calculations. - Easy methods to apply. Disadvantages: - Inherently subjective in application. - Model parameter estimates do not use all of the data. - No statistical means of assessing model “fit.” 54 Regression Analysis Regression analysis is a statistical procedure that is used to estimate the parameters of a model that can be used for forecasting purposes. The general cost equation estimated is still: Total costs = F + VX. In the context of regression analysis, we call total costs the dependent variable and we call X the independent variable. The dependent variable is whatever we are attempting to estimate or forecast. 55 Measures of Goodness of “Fit” Correlation coefficient - a measure of the linear association between variables such as costs and activities. The correlation coefficient, r, is bounded by −1 and +1. A correlation of +1 indicates a perfect positive association between two variables, while a correlation of −1 indicates a perfect negative association. A correlation of 0 indicates no association between two variables. Coefficient of determination - the square of the correlation coefficient, called R2, is interpreted as the proportion of variability in the dependent variable that is explained by its linear association with the independent variable. R2 is bounded by 0 and 1; the closer that R2 is to 1, the closer the data points are to the fitted regression line. 56 Advantages of Regression Analysis Unlike the high-low method, all data are used in computing parameter estimates. The approach yields a model that represents the “best” possible fit. Statistical information generated can be used to assess the strength of the association between costs and activity levels and to forecast future costs given some anticipated level of the activity. The approach can be generalized to incorporate more than one cost driver in explaining total costs. 57 Regression Method Cautions A logical relationship must be established between the variables. Entering numbers into the analysis that have no logical relationship will result in meaningless estimates. Linear regression assumes that a linear model describes the data. An apparently strong relationship may be due to another variable that is not included in the model. Data points that vary significantly from the regression line (outliers) draw the regression line away from the majority of data points. 58 Regression Method Cautions (continued) The intercept term should be used with caution as an estimate of fixed costs, since the intercept is likely to be outside the relevant range of observations (it occurs at an activity level of zero). The regression line may be a poor predictor of future costs if (1) cost-activity relationships have changed, or (2) costs themselves have changed independently of activity changes. 59 Which Cost Estimation Method Is Best? No single method is best for all situations. Better results are often obtained by use of several of the methods. For example: Engineering estimates and account analysis may lead to the establishment of logical, causal relationships between variables. A scattergraph plot will lead to a better understanding of the relationship and may reveal outlier data points. Regression provides the “best” equation for the data points and yields statistical measures of fit. 60 Multiple Regression We can extend the simple regression model (i.e., one independent variable) to include multiple cost drivers (i.e., multiple independent variables). The resulting model can be specified as: TC = F + V1X1 + V2X2 + . . . + VkXk. where TC = total costs, and the rest of the variables have the same meanings as in the simple model. In concept, we will apply this general model to the activitybased accounting model we will cover later: TC = F + VuXu + VbXb + VpXp. The subscripts (u, b, and p) indicate various categories of cost drivers. 61 Cost-Volume-Profit (C-V-P) Relationships 62 Cost-Volume-Profit Relationships Cost-Volume-Profit (C-V-P) Analysis - the study of the interrelationships between costs and volume and how they impact profit. Surveys suggest that over 50 percent of responding firms use some form of C-V-P analysis. Useful in answering such questions as: • How will revenues and costs be affected if we sell 1,000 more units? If we raise or lower our selling prices? If we cut fixed costs by 20 percent? • How many units must we sell in order to break even? • How might changes in product mix affect our profits? 63 Assumptions Linear C-V-P analysis assumes that . . . Revenues change proportionately with volume. Total variable costs change proportionately with volume. Fixed costs do not change at all with volume. Product mix is constant. All output is sold (equivalently, there is no net change in inventory levels). 64 C-V-P Analysis as a Planning and Analysis Tool C-V-P analysis arises from manipulation of the fundamental equation: Profit = TR − TC, where TR = total revenues, TC = total expenses. Next, define P = selling price per unit, V = variable cost per unit, X = number of units sold, F = total fixed costs, t = tax rate, OI = operating (pre-tax) income, and NI = net income. Further, assume that output volume is the only cost driver. Note that, since OI = TR − TC, then: (1 − t)(TR − TC) = (1 − t) OI = NI. 65 C-V-P Models Using the previous assumptions and definitions, we can derive the following equivalent expressions: Equation approach to C-V-P Model: (1 − t) [(P − V) X − F ] = NI. Contribution approach to C-V-P Model: X = {F + [NI /(1 − t)]} / (P − V). The term (P − V) is called contribution margin per unit (or CM/unit). 66 C-V-P Analysis and Different Cost Structures An organization’s cost structure is represented by the relative proportions of fixed and variable costs to total costs. Cost structures differ dramatically across industries (e.g., grocery stores versus heavy manufacturers; legal services firms versus urban hospitals). An organization’s cost structure has a significant effect on the sensitivity of its profits to changes in volume. 67 Operating Leverage The extent to which a firm’s cost structure is made up of fixed costs is called operating leverage. Everything else being equal, the higher a firm’s operating leverage, the higher its break-even point. Higher leverage is associated with more rapidly increasing losses if demand is less than that required to break even. Higher leverage is associated with more rapidly increasing profits after reaching the break-even point. Firms with lower (higher) leverage tend to have greater (lower) flexibility in reacting to changes in demand. 68 Relevant Costs for Decision Making 69 Information Relevance and Decision Making A decision involves a choice between two or more alternatives. Information is relevant if it is pertinent to a decision problem. Information that is pertinent to a decision problem must also be accurate (or precise). Information that is relevant and accurate is of little use if it is not timely, (i.e., available in time to be used in making a decision). 70 Relevant Costs Relevant cost - a cost that differs between alternatives. Relevant cost or benefit information: Has some bearing on the future. Is different across competing alternatives. Use of relevant costs and benefits in decision making: Eliminate costs and benefits that do not differ between alternatives. Use the remaining costs and benefits that do differ across alternatives in making the decision. 71 Types of Costs to Consider Sunk costs. Opportunity costs. Future costs that do not differ across alternatives. Out-of-pocket costs (or outlay costs). Allocated fixed costs. Avoidable versus unavoidable costs. 72 Sunk Costs Sunk Costs - costs which have already been incurred and cannot be changed by any current or future action. This implies that sunk costs are irrelevant in decision making. Examples: Book value of equipment, cost of inventory on hand. Both of these items represent costs that were incurred at some time in the past; write-offs of these amounts are irrelevant unless they affect cash flows. 73 Opportunity Costs An opportunity cost is the potential benefit given up when the choice of one action precludes choosing a different option. Opportunity costs tend to be overlooked or underestimated, but are usually extremely important in making a decision. Typically, opportunity costs are as important as (and sometimes more important than) initial out-of-pocket costs in the decision. 74 Allocated Fixed Costs Allocated fixed costs can make a particular product line or segment appear unprofitable. Yet dropping the line (or segment) could result in lower earnings for the firm if (1) the product line (or segment) is generating positive contribution margin, and (2) the allocated fixed costs are unavoidable. 75 Avoidable versus Unavoidable Costs An avoidable cost is a cost that can be eliminated in whole or in part by choosing one alternative over another. Future costs that do not differ across alternatives would represent unavoidable costs, and, hence, they would be irrelevant to any decision regarding the alternatives. By this criterion, a sunk cost is an unavoidable cost and, therefore, it will never be a relevant cost in decisions. 76 Analysis of Special Decisions Accept or reject a special order. Outsource a product or service (make or buy). Add or drop a service, department, or product. 77 Accept or Reject A Special Order Relevant factors in the decision to accept or reject a special order: Does excess capacity exist? What are the differential revenues and differential costs? What effect would filling this order have on regular sales volume and prices? Decision rule: Everything else being equal, accept the special order if the incremental revenues of accepting the order exceed the incremental costs; otherwise, reject the special order. 78 Outsourcing Decisions Relevant factors in the decision to outsource a product or service: What are the relevant costs in producing the product or providing the service? How important is it to have control over quality and availability? What amount of productive capacity is foregone by producing the product or service internally? Decision rule: Everything else being equal, outsource the product or service if the incremental benefit of outsourcing exceeds the incremental benefit derived from sourcing internally; otherwise, generate the product or service internally. 79 Product Line Decisions Relevant factors in the decision to continue or discontinue a product line: How will the discontinuance of a product line affect the sales of the company’s other products? What alternative use might be made of the production facilities now used to manufacture this product line? How will the discontinuance of a product line affect the profitability of the company’s other products? Decision rule: Everything else being equal, continue the product line if earnings including the product line exceed earnings excluding the product line; otherwise, discontinue the product line. 80 Steps Involved In Evaluating A Product Line Identify the effect on overall sales of dropping the product line, including possible reduced sales from complementary products, or increased sales of other product lines. Identify the relative reduction in variable costs, and the corresponding change in contribution margin as a result of dropping the product line. Identify the relative reduction in fixed costs, if any, as a result of dropping the product line. Compute the difference in earnings between keeping or dropping the product line. Then implement the decision rule as to whether to keep or discontinue the product line. 81 Decisions Involving Limited Resources Given scarce resources, firms must choose which products or orders to fill, and which ones to decline. Decision rule: Given a constraint on output, produce the product (or service) that maximizes the contribution margin per unit of the constrained resource, everything else being equal. 82 Pitfalls to Avoid Sunk costs - These costs occurred in the past and cannot be changed by any current or future course of action. Unitized fixed costs - Fixed costs are unitized for product costing purposes, thus appearing to be variable (and, hence, avoidable if production were to cease). Fixed costs should be considered in total rather than on a per-unit basis. Allocated fixed costs - Allocated fixed costs may or may not be avoidable even though the product or operating unit to which the costs are allocated has been discontinued. Opportunity costs - Opportunity costs are just as real and important to making a correct decision as are out-of-pocket costs. 83 Cost System Design: Job Costing 84 Overview of Costing Systems Costing systems provide the unit cost of producing a product or service. Costing systems provide different cost figures as needed for different purposes: Purpose Reported costs Make or buy decision Incremental costs Financial statements Full absorption costs Long-term pricing Full costs of all value chain functions 85 Design of Costing Systems Costing systems should have a decision making focus in that they meet the information needs of decision makers. Cost information for managerial purposes must meet the cost-benefit test. The benefits of system improvements must outweigh the costs of improvement. Design of the cost system should not be subordinated to the needs of the external financial reporting function. 86 Characteristics of Job Costing Systems Costs are accumulated by job. If a job consists of a number of identical units, the cost of an individual unit can then be computed as sum of the costs of the job, divided by the number of units produced. There is a subsidiary account, or job cost record, for each job. The costs of each inventory control account (e.g., WIP, FG) equals the sum of the costs accumulated for each job in that inventory. Job-order costing is widely used in construction companies, manufacturers, service providers, and nonprofit organizations. 87 Why Accumulate Costs by Job? Managers can use their knowledge of the costs of prior and current jobs to estimate the costs of prospective jobs. Managers can compare actual job costs to the estimated (or budgeted) job costs in order to control costs. Since the actual costs of jobs sometime deviate from estimated costs, managers can use job cost information to renegotiate contracts with customers. 88 Attaching Costs to Jobs 1. Identify the job requiring cost measurement. 2. Identify the direct cost categories for the job. 3. Identify the indirect cost pool(s) associated with the job and an appropriate allocation base. 4. Trace the direct costs to the jobs. 5. Allocate the indirect costs to the job using the chosen allocation base. 89 Cost Tracing versus Cost Allocation Direct costs are traced to the specific job. Indirect costs are allocated to the specific job. Costs are allocated to jobs because jobs consume costly resources that cannot be traced in an economically feasible manner. 90 Methods of Assigning Costs to Jobs Actual costing - a costing method that assigns direct costs and indirect costs to jobs based on the actual costs incurred. Normal costing - a costing method that assigns direct costs to jobs based on actual costs incurred, and assigns indirect costs to jobs using a predetermined overhead rate. Standard costing - a costing method that assigns both direct and indirect costs to jobs using predetermined or budgeted rates. 91 Why Use Predetermined Overhead Rates? Predetermined rates have certain advantages over actual rates: They reduce variability inherent in actual overhead rates. Managers do not have to wait until the end of an accounting period to get job cost reports. They require managers to engage in planning. They set performance expectations. Any resulting variances are attention-directors. 92 Computing/Using Predetermined Overhead Rates Identify the indirect costs to be allocated. Estimate the amount of these costs expected to be incurred during the period, based on the estimated level of operations. Select an appropriate cost allocation base. Estimate the level of the allocation base expected to be consumed, based on the estimated level of operations. Compute the predetermined overhead (OH) rate: OH Rate = Est. annual OH costs/Est. level of allocation base. During the period, measure the actual amount of the allocation base consumed by a given job. Allocate overhead by multiplying the predetermined rate by the actual amount of the allocation base consumed by the job. 93 Accounting for Allocated (Applied) Overhead Allocation (or application) of overhead is accounted for independently of the incurrence of overhead. The Inventory account is “debited” for the allocated overhead and the Overhead account is “credited” with the amount of the allocation. If actual overhead during the period is greater (less) than applied or allocated overhead, this gives rise to an overhead variance. 94 Over- or Underapplied Overhead The Overhead account is a temporary account and is closed out at the end of the accounting period. The difference between the actual overhead incurred and the amount allocated to jobs represents the over/under applied overhead or the overhead variance. Large overhead variances are candidates for investigation, as they may indicate that a process is out of control. 95 Causes of Overhead Variances An overhead variance will occur whenever total actual overhead incurred differs from the total amount of overhead allocated to jobs. This condition will occur for one or both of the following reasons: Actual total overhead cost differed from expected total overhead cost (the numerator reason). Actual amount of allocation base used differed from the budgeted amount used to compute the rate (the denominator reason). 96 Activity-Based Costing 97 Identifying Activities Activity - any event that causes the consumption of overhead resources. Activities can be generally be classified into five broad classes: Unit-level activity - activities performed each time a unit is produced. Batch-level activity - activities performed each time a batch is handled or processed, regardless of how many units are in the batch. Product-level activity - activities that relate to specific products and typically must be carried out regardless of how many batches are run or units of product are produced or sold. Customer-level activity - activities that relate to specific customers and include activities that are not tied to any specific product. Organization-sustaining activity - activities that are carried out regardless of which customers are served, which products are produced, how many batches are run, or how many units are made. 98 Cost Distortions/Inaccuracy with Volume-Based Systems Volume-based costing system - A product costing system in which costs are assigned to products or services on the basis of a single activity base that is closely related to volume (e.g., direct labor hours, number of units, machine hours). Distortions in reported costs may arise if: A relatively large proportion of indirect costs incurred relate to non-unit-level activities (i.e., batch-level, product-level, customer-level or organization sustaining-level). The individual products or services make differing demands on firm resources through their use of activities (i.e., products or services are diverse). 99 Activity-Based Costing Activity-based costing (ABC) system - A product costing system in which costs are assigned to products or services on the basis of their consumption of an organization’s fundamental activities. Activity-based costing is designed to provide managers with cost information for strategic and other decisions that potentially affect capacity and, therefore, “fixed” costs. ABC systems are usually supplemental to the firm’s formal cost system (which computes product costs for external reporting purposes). The linkage between resources and costs: Products/services Activities Firm resources 100 Steps in Implementing Activity-Based Costing 1. Identify and define activities and activity pools. 2. Whenever possible, directly trace costs to activities and cost objects. 3. Assign costs to activity cost pools. 4. Calculate activity rates. 5. Assign costs to cost objects using the activity rates and activity measures. 6. Prepare management reports. 101 Baxendale and Dornbusch: Activity-Based Costing for a Hospice ABC can be applied to a service organization as well as a manufacturing firm, including not-for-profit groups. The issue faced by Hospice of Central Kentucky was properly measuring the costs of providing hospice care, conditional on the degree of acuity faced by patients. The underlying assumption: Higher acuity involves greater consumption of hospice resources. The result of the analysis and cost system modifications was that higher acuity patient-days are assigned higher costs. This helped the hospice justify higher reimbursement rates from health care insurance programs for patients making greater demands on hospice resources. 102 Customer Profitability Analysis Customer profitability analysis is a manifestation of the responsibility accounting concept. Customers are “held responsible” for the costs and revenues they generate for the firm. Revenues and costs caused by each customer are assessed using activity analysis. Customers may be broadly categorized into two classes: High cost-to-serve. Low cost-to-serve. Profitability analysis generally helps firms in identifying high and low cost-to-serve customers. Customer profitability reports typically indicate that only a relatively few of a firm’s customers generate most of its profits. 103 Activity-Based Management Porter’s concept of the value chain motivates implementation of activity-based management (ABM). An organization is a causal chain of activities that add profit or customer value through the transformation of inputs into delivered services or products. The strategic organizational design issue is configuring an organization’s value chain effectively and efficiently. 104 Activity-Based Management Activity-based cost management - Key objectives: To measure the cost of the resources consumed in performing the organization’s significant activities. To identify and eliminate non-value-added costs. These are the costs of activities that can be eliminated with no deterioration of product quality, performance, or perceived value. To determine the efficiency and effectiveness of all major activities performed in the enterprise. To identify and evaluate new activities that can improve the future performance of the organization. 105 Value-Added vs. Non-Value-Added Activities Two types of value-added activities: - Activities that add value to the customer. - Activities essential for the proper functioning of the enterprise. Non-value-added activities are activities that can be reduced or eliminated without decreasing the enterprise’s ability to compete and meet customer demands. 106 Resources Supplied Versus Resources Used Resources supplied to an activity are the expenditures or amounts spent on the activity. Resources used in an activity are measured by the cost (activity) driver rate multiplied by the volume of the cost driver consumed. The difference between resources used and resources supplied is called unused resource capacity. Activity-based management involves looking for ways to reduce unused resource capacity. Unused resource capacity occurs because managers commit to supply a certain level of resources before they are actually used. 107 Unused Resource Capacity in Activities Recall the five levels of activities: unit-level, batch-level, product-level, customer-level and organization-sustaining activities. Where do firms have the greatest flexibility in reducing unused resource capacity? The greatest gains are usually made in the batch-level, product-level, and customer-level activities. Unit-level activities have to be performed once for every output, so resources are supplied as they are used. Therefore, there is little unused capacity. Organization-sustaining activities represent long-term, committed costs. There is typically unused capacity here unless the firm is operating at full capacity. Control over these costs is exercised through capital budgeting or other long-term commitments. 108 Process View (ABM) versus Cost Assignment View (ABC) Resource Costs Assignment of resource costs to activity cost pools Activity Analysis Root Causes Activity Triggers Activity Evaluation Activities Performance Measures Assignment of activity costs to cost objects Cost Objects 109 Service Department Costing Operating department – those departments or units where the central purposes of the organization are carried out; i.e., those departments that carry out operating activities. Service department – those departments that do not engage in operating activities. These departments support or provide services to the operating departments. Service department costs are generally considered to be part of the cost of the final product or service. Since products or services directly consume only operating activities, this requires service department costs to be allocated to operating departments. 110 Service Department Costing Allocation rates of service department costs become “transfer prices” for services. Consuming departments thus “purchase” services at a unit price equal to the allocation rate. Regarding practice, some firms choose not to allocate costs in order to encourage the use of the service resource. However, other firms allocate some portion of the costs of the service resource (often the fixed portion) to reflect the cost of the capacity provided. Paying a certain amount, regardless of usage, may encourage usage of the resource. 111 Methods for Allocating Service Department Costs Direct method – no recognition of reciprocal (or interdepartmental) services. Step method – partial recognition of reciprocal services. Reciprocal method – full recognition of reciprocal services. 112 Pricing Policy 113 Pricing Policy Pricing policy is generally informed using one of two basic approaches: Cost-based pricing. Market-based pricing. Although infrequently used, an economics-based framework would lead to price adjustments culminating with the marginal revenue of one additional unit sold exactly equaling the marginal cost of that unit. 114 Cost-Based Pricing Cost-based pricing assumes that: Costs are known and available, and Customers are, in general, “price-takers” in the market. Cost-based pricing is “rational” in the sense that revenues must exceed costs for long-run viability. Cost-based pricing takes cost as the starting point, and these costs are “marked up” to arrive at a selling price. Regarding the cost base, practice is diverse. 115 Cost-Based Pricing Possible cost bases include: Direct costs (materials, labor). Total variable costs. Full manufacturing costs. Total value chain costs. In general, the markup percentage must be sufficiently large in order to cover any costs not included in the cost base, plus any profit expectations. 116 Cost-Based Pricing The general expression for computing the markup ratio is given by: (Costs not included in the cost base + Desired profit) / Cost base This initial selling price would then be computed as: Initial price = Cost base + (Cost base x Markup ratio) 117 Cost-Based Pricing Potential problems with cost-based pricing: The approach requires accurate cost assignment. All costs must be known to make appropriate markup decisions. It assumes payers are, generally, “price-takers” in the market. In a competitive market, cost-based approaches may increase the time and cost of bring a new product to market. These criticisms have led many organizations to move toward more market-based approaches in setting prices. 118 Target-Costing Target-costing starts with determining what customers are willing to pay for a product or service (the target price). The target cost is defined when a target profit is subtracted from the target price. Whether the organization can produce the product or service at the target cost is the issue that management must address. The target cost is generally achieved by the decisions made in the product development phase. 119 Target-Costing Steps in target costing: Determine customer wants, needs and price sensitivities. Establish planned selling price. Determine target cost (= Selling price – desired profit). Using the target cost constraint, task key employees and trusted suppliers to: Design the product. Determine production procedures. Determine necessary raw materials. Repeat the previous step until the target cost is achieved. Manufacture the product. Sell the product. 120 Budgeting and Profit Planning 121 What is a Budget? A budget is a detailed plan for the acquisition and use of financial and other resources over a specified period of time. Good budgeting practice should provide for both planning and control. Planning - developing objectives and preparing various budgets to achieve these objectives. Control - the steps taken by management to increase the likelihood that the objectives set down at the planning stage are attained, and to ensure that all parts of the organization function in a manner consistent with organizational policies. 122 Responsibility Accounting Responsibility accounting is based on the notion that managers should be held responsible for those (and only those) cost/revenue items that the manager can control to a significant extent. However, while some costs may be uncontrollable, a manager may still be able to mitigate the incurrence of the cost through appropriate actions. From a control point of view, someone in the organization must “take ownership” for each budget item or else no one will be responsible. 123 The Master Budget Master budget - a financial plan of an organization for the coming year or other planning period. It generally culminates in a cash budget, a budgeted income statement, and a budgeted balance sheet. The master budget is also called the static budget. The master budget reflects management’s best guess as to the sales levels, production and cost levels, income, and cash flows anticipated for the coming year. Developing a master budget is a dynamic process that ties together goals, plans, decision making, and performance evaluation. 124 The Master Budget and Strategic Planning Organization goals Long-range strategic plan Individual goals and values Anticipated conditions Individual beliefs Master budget Strategic evaluation Actual period results Performance evaluation 125 Purposes of Budgeting Systems Budgeting system - procedures used to develop a budget. Budgeting systems have five major purposes: Planning. Facilitating communication and coordination. Allocating resources. Controlling profit and operations. Evaluating performance and providing incentives. 126 Advantages and Disadvantages of Budgeting Advantages: forces managers to plan. provides performance benchmarks. promotes communication and coordination. Disadvantages: consumes a good deal of time. may lead to a short-term focus and “gaming” behavior. managers may simply extrapolate current trends. may lead to the impression that functional areas are independent. may promote a “slash and burn” mentality in tough times. 127 Performance Evaluation Performance evaluation requires a benchmark or standard for comparison. Budgeted performance may be a better criterion than past performance as a benchmark. Past performance: may hide inefficiencies. may not reflect changes in opportunities in the external business environment. However, budgets induce additional problems, primarily in the area of effects on human behavior (e.g., budget administration may induce budget bias or budgetary “slack”). 128 Promoting Coordination and Communication Coordination is the meshing and balancing of all factors of production or service so that the organization achieves its objectives. The budget process forces departments with different incentives and goals to communicate and work together toward achieving the goals of the firm as a whole. Communication is getting those objectives understood and accepted by all parties. Individual operating units and departments are thus informed about where they fit in the overall scheme of the firm and what is expected of each. Coordination and communication allow managers to make better judgments about the necessary resource allocations within their departments. 129 Steps in Preparing the Budget 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. Sales/revenue budget. Ending inventory budget. Production budget. Materials requirements (in units and dollars) budget. Labor costs budget. Overhead costs budget. Cost of sales budget. Marketing and administrative costs budget. Budgeted income statement. Capital budget. Cash budget. Budgeted balance sheet. Budgeted statement of cash flows. 130 Sales Budget The sales budget is the basis for all other budget components. Units to be sold are a function of the forecasted selling price. The budget requires a forecast of sales, typically involving sales staff and market research. Various statistical techniques may also be used. Sales may be forecasted in units and in dollars. Budgeted revenues can be computed as: Forecasted sales (in units) x Forecasted selling price. 131 Ending Inventory and Production Budgets We use the following relationship to forecast production requirements: Required Budgeted Budgeted Budgeted production = sales in + ending – in beginning in units units inventory inventory Three estimates required to forecast production: Budgeted sales in units. Budgeted ending inventory. Budgeted beginning inventory. Estimated units in beginning and ending inventories based on inventory policies and/or market conditions. 132 Materials We use the following relationship to forecast material purchase requirements: Required purchases in units = Materials Budgeted to be used in + ending production inventory – Budgeted beginning inventory Beginning and ending inventory levels are estimated using some inventory model, while production requirements are based on an estimated amount per unit. Multiplication of each component by the forecasted cost per unit converts these amounts to dollars. 133 Labor and Overhead Budgets Amounts of labor and overhead expected to be consumed are based on the production budget. These amounts are also used to forecast staffing levels. Overhead estimates tie back to estimated capital budgeting expenditures for capacity. Costs may be broken out into fixed and variable components. If activity-based costing is used for budgeting purposes, levels of activities are forecasted based on anticipated production, and overhead is estimated for each activity. 134 Cost of Sales Budget Computation requires estimates of beginning and ending levels of work-in-process and finished goods inventories. If WIP levels are assumed to be constant, the calculation reduces to: Estimated Cost = of Sales Estimated Budgeted Budgeted production + cost of beginning – cost of ending costs inventory inventory Estimated production costs consist of estimated materials costs, labor costs, and overhead costs from the previous budgeted amounts. 135 Marketing and Administrative Costs The budgeting objective is to estimate the amount of marketing and administrative costs required to: Operate the organization at its projected level of sales and production. Achieve long-term company goals. These estimates are often based on prior period expenditures or planned expenditures, but adjusted for inflation, changes in operations, etc. 136 Budgeted Income Statement The budgeted income statement is easily generated using information from the previous budgets. To complete the computation of net income, an estimate must be made of tax expense. The computed net income is then incorporated into the calculation of budgeted retained earnings, while estimates of ending materials, work in process and finished goods inventories are incorporated into budgeted assets. 137 Cash Budget We now need to incorporate the sales cycle in forecasting cash requirements: Cash => Inventory => Sales => Accts. Recv. => Cash Cash budget - a statement of cash on hand at the start of the budget period, expected cash receipts, expected cash disbursements, and the resulting cash balance at the end of the period. Cash disbursements - amounts required to pay for purchases, operating expenses, taxes, interest, dividends, etc. Cash receipts - collections from accounts receivable, cash sales, sales of assets, borrowing, issuing stock, etc. The cash budget requires that all revenues, costs, expenses, and other transactions be examined in terms of their effects on cash. 138 Budgeted Balance Sheet Budgeted balance sheet - a statement of budgeted financial position. The ending balance in a given account equals the beginning balance plus any estimated change. The cash budget provides the ending cash balance on the balance sheet. The ending inventories for materials and finished goods are reported on the balance sheet. Ending accounts receivable/accounts payable are derived from the cash budget. The budgeted statement of cash flows explains the difference between estimated cash at the beginning of the period and that at the end of the period. The change in cash is explained as arising from operating activities, investing activities, and financing activities. 139 How the Budget Pieces Fit Together Production budget Required materials, labor and overhead budgets Sales forecast Budgeted cost of sales Marketing and admin. budget Budgeted income statement Cash budget Budgeted balance sheet 140 Flexible Budgets Budgets are usually used to evaluate performance after the fact, using a process known as variance analysis. Since some costs are variable with respect to output and some are fixed, changes in output will automatically lead to increases/decreases in costs absent any input from managers. Since static budgets reflect planned output rather than actual output, they are not a good basis of comparison to actual costs. 141 Flexible Budgets In order to use the budget as a control tool (i.e., to evaluate cost and revenue performance at the end of the period), budgets usually require revisions to reflect actual output during the period rather than planned output. A flexible budget is designed to facilitate these revisions, as the budget is prepared with full consideration of variable costs, fixed costs, and the associated cost-volume relations. Flexible budgets tell managers what costs should have been given the actual level of output. This makes for a more equitable basis for comparison with actual costs, and makes variances easier to interpret. 142 Standard Costs, Performance Reports, and the Balanced Scorecard 143 Standard Costs Definition: Standard costs are benchmarks for the cost of a product, process, or subcomponent. Used for Planning and Decision Making: Standards can be better predictors of future costs than actual past costs. Can be used in product pricing, bidding, and outsourcing decisions. Used for Controlling Operations: Set performance expectations. Variances from standards get attention of managers. 144 Setting and Revising Standards Setting standards depends on specialized knowledge: Price (or rate) standards derived from economic forecasts. Quantity (or efficiency) standards derived from engineering studies. Choosing between tight and loose standards: Tight standards motivate higher performance. Loose standards allow more discretion. Standards are usually set once a year: Frequent revision would reduce incentives to control costs. 145 Purpose of Variances Variances measure the difference between actual and standard costs: Favorable (F) variance, if actual < standard. Unfavorable (U) variance, if actual > standard. Controlling operations: Variances alert managers to deviations from plan. Performance rewards may be based on minimizing variances. 146 Variance Computation Symbols: A = Actual; S = Standard; P = Price; Q = Quantity Total Variance = Actual Cost − Standard Cost Total Variance = (AQ AP) – (SQ SP) = (AQ AP) – (SP AQ) + (SP AQ) – (SQ SP) = [(AQ AP) – (SP AQ)] + [(SP AQ) – (SQ SP)] = [ AQ (AP – SP) ] + [ (AQ – SQ) SP ] = Price Variance + Quantity Variance Total Variance = Price Variance + Quantity Variance 147 Direct Labor Variances Symbols: AQ = Actual quantity of hours used; SQ = Standard quantity of hours allowed; SP = Standard wage rate per hour; AP = Actual wage rate. Total Total actual standard cost cost AQ AP AQ SP SQ SP |________________________|______________________| AQ (AP – SP) (AQ – SQ) SP Rate variance Efficiency variance |_______________________________________________| (AQ AP) - (SQ SP) Total labor variance Note: Total standard cost equals the cost allowed for the actual output achieved. 148 Interpreting Direct Labor Variances Large variances in either direction indicate performance is not as planned, due to poor planning, poor management, poor standards, or random fluctuation. Unfavorable rate variance: Could indicate overtime had to be paid, depending on how overtime is accounted for. Workers were not available at lower rates. Unfavorable wage variance with favorable efficiency variance: Higher-paid workers performed work more efficiently. Favorable wage variance with unfavorable efficiency variance: Lower-paid workers performed work less efficiently. 149 Direct Material Variances Total actual Actual Purchases cost at standard cost AQ AP AQ SP |______________________________| AQ (AP – SP) Price variance Actual Usage at Total standard standard cost cost AQ SP SQ SP |_______________________________| (AQ – SQ) SP Quantity variance Price variance recognized at time materials are purchased. Quantity (efficiency) variance recognized at time materials are used. 150 Interpreting Direct Material Variances Large variances in either direction indicate performance is not as planned, due to poor planning, poor management, poor standards, or random fluctuation. Price and Quantity variances: Unfavorable: Material purchased for more than planned prices; could also indicate material had to be rush/special-ordered, due to late requisitioning by production. More material used than expected. Favorable: Material purchased for less than planned prices; could indicate lower quality material purchased or excess quantities purchased (quantity breaks). Less material used than expected Unfavorable price variance with favorable quantity variance: Higher-quality material resulted in less waste and scrap; may also result in a favorable labor efficiency variance. Favorable price variance with unfavorable quantity variance: Lower-quality material resulted in more waste and scrap; may also result in an unfavorable labor efficiency variance. 151 Advantages of Standard Costing Provide the basis for sensible cost comparisons. Enables managers to employ management by exception. Provide a means of performance evaluation. Provide motivation for employees to achieve standards. Result in more stable product costs if used in product costing. May result in cost savings in maintaining inventory records. 152 Potential Disadvantages of Standard Costing in Modern Production Settings Information may be too aggregated and too delayed to be useful in controlling things that matter. Information may be aggregated over multiple product lines or production batches. Requires a stable production process to be cost-effective. Shorter product life cycles lead to quickly outdated standards. Variance analyses tend to lead to a primary focus on cost minimization, rather than on value maximization. 153 Incentive Effects of Standard Costing Incentives for both Purchasing and Production to build inventories. Externalities imposed on the firm through the actions of Purchasing and/or Production. Disincentives to cooperate. Incentives to engage in satisficing (i.e., do only what is necessary to “meet the standard”). 154 Earnings as a Summary Performance Measure Earnings represent the changes in the net assets of the firm (exclusive of owner activity). Accounting rules require that some assets remain unrecognized because of the difficulty of placing a reliable financial value on them. Example of unreported assets: New product pipelines. Process capabilities and flexibility. Customer relationships. Employee skills, expertise and motivation. Databases and other forms of information technology. Earnings measure changes in the above unrecognized assets poorly. 155 Earnings as a Summary Performance Measure Further, reported earnings always lag actual performance, leading to the criticism that earnings are not “timely.” This suggests that reported earnings is not an adequate summary performance measure, and is not a “sufficient” statistic. A line of accounting research has documented that a “fixation” on financial performance measures may lead to dysfunctional behavior on the part of managers (e.g., disinvestment, reduced spending on quality and R&D, earnings manipulation). Instead, the performance measurement system needs to measure and report relevant measures in addition to earnings that employees can use to inform and guide value-relevant actions. 156 The Balanced Scorecard More firms are using a portfolio of measures to assess performance. Kaplan and Norton (1992) have advocated a “balanced scorecard” approach to performance measurement that they argue (1) provides managers with a fast but comprehensive view of the business, and (2) communicates to managers the measures to which they need to attend. The scorecard consists of (1) financial measures to summarize the results of actions already taken, and (2) operational measures that are the drivers of future performance. 157 Strategic Dimensions of The Scorecard The balanced scorecard is a way to clarify, simplify, and then operationalize the vision at the top of the organization. In other words, the scorecard presents a prescriptive view of the organization. Perspectives of concern: Innovation, learning and growth perspective. Internal business perspective. Customer perspective. Financial perspective. 158 Innovation, Learning and Growth Perspective: Can We Continue To Improve And Create Value? Intense global competition requires that firms make continual improvements to their existing products and processes and have the ability to introduce entirely new products with expanded capabilities. A company’s ability to innovate, improve, and learn ties directly to the company’s value. 159 Internal Business Processes Perspective: What Must We Excel At? Excellent customer performance derives from processes, decisions, and actions occurring throughout the organization. The internal measures should stem from the processes that have the greatest impact on customer satisfaction. These are factors that affect: Cycle time. Quality. Employee skills. Productivity. Firms should also attempt to identify and measure their core competencies, which are the critical technologies needed to ensure continued market leadership. 160 Customer Perspective: How Do Our Customers See Us? Customer concerns fall into four basic categories: Time. Quality. Performance and service. Cost. Firms should articulate goals for each of these factors, and then translate these goals into specific measures. 161 Financial Perspective: How Do Our Share/Stakeholders See Us? Financial performance measures indicate whether the company’s strategy, implementation, and execution are contributing to bottom-line improvement. Typical financial goals have to do with: Profitability. Growth. Shareholder wealth. Financial goals have been criticized for various reasons (reflect historical costs, conservatism, assets not reflected on the balance sheet, etc.). But improved operating performance does not automatically translate into financial success; therefore, attention to financial goals is necessary. 162 The Balanced Scorecard and Firm Strategy (Kaplan and Atkinson, 1998) A strategy is a set of hypotheses about cause and effect. The measurement system should make the relationships (hypotheses) between objectives (and measures) in the various perspectives explicit so they can be measured and validated. The chain of cause and effect should pervade all four perspectives of a balanced scorecard. A properly designed balanced scorecard should tell the story of the business unit’s strategy. 163 An Example Financial: Customer: Return on employed capital Customer loyalty On-time delivery Internal business: Process quality Learning and growth: Process cycle time Employee skills and training 164 Segment Reporting and Decentralization 165 Decentralization Decentralization - a form of organization in which sub-unit managers are given authority to make substantive decisions. Micro-level decentralization - a work group of five shop workers making various quality decisions. Macro-level decentralization - a stand-alone division of a firm making product or capital budgeting decisions. Firms choose to decentralize operations because of information asymmetries between top managers and local managers. 166 Advantages of Decentralization Top management is freed to concentrate on strategic and other high-level issues. Lower level managers have greater and better information, which leads to greater responsiveness to local needs and quicker and better decision making. Increases motivation and job satisfaction. Aids management development and learning. Sharpens the focus of managers and aids in performance evaluation. 167 Disadvantages of Decentralization Lower-level managers may pursue goals that are incongruent with the goals of the organization as a whole. Activities may be uncoordinated among lower-level managers. Communication among divisions may be hindered. Lower-level managers may not see the “big picture” and may have less loyalty toward the organization as a whole. 168 Responsibility Accounting Characteristics of responsibility centers are: The knowledge held the centers’ managers is difficult to acquire, maintain, or analyze at higher levels. The duties that a particular individual in an organization is expected to perform are specified for each center. Types of responsibility centers: Cost center. Profit center. Investment center. 169 Segmented Reporting Effective decentralization requires segmented reporting. A segment is a subunit of an organization for which performance measures (e.g., revenues, costs, expenses, profit) are needed. However, the concept of segmented reporting can be extended to the customer level as well (e.g., customer profitability analysis). 170 Segmented Reporting (continued) Consider a healthcare setting. Management reports requested from the accounting system can include analyses of, among other things: The The The The profitability profitability profitability profitability of of of of individual individual individual individual patients. physicians. payer/insurance groups. departments. These reports can be useful both from revenuemanagement and cost-management perspectives. 171 Segmented Reporting (continued) Proper cost assignment (tracking and allocation) is critical to proper segment reporting. A traceable fixed cost of a responsibility center is a fixed cost that is incurred because of the existence of the segment. If the responsibility center were eliminated, the traceable fixed cost would disappear. A common fixed cost is a fixed cost that supports the operations of more than one segment but is not traceable in whole or in part to any one segment. If the responsibility center were eliminated, there would be no change in a true common fixed cost. 172 Investment Centers Given that managers have decision rights over the activities and net assets of the subunit of the firm, performance measurement should address the efficiency and effectiveness of managers’ stewardship over those net assets. Performance measurement for investment centers: Return on investment (ROI). Residual income (RI). Economic value added (EVA). 173 Return on Investment Return on investment (ROI) for an investment center = Accounting net income / Total investment in that investment center Interest and tax expense can be ignored at the divisional level if capital structure, financing and tax decisions are made at the corporate level. DuPont formula separates ROI into two components: ROI = Sales (or Asset) turnover x Profit Margin ROI = (Sales / Total Investment) x (Net Income / Total Sales) ROI increases with smaller investments and larger profit margins. 174 Residual Income Residual income (RI) = Accounting income of investment center – (Required rate of return x Capital invested in that center). RI is determined with financial accounting measurements of net income and capital. Each investment center could be assigned a different required rate of return depending on its risk. RI can be increased by increasing income or decreasing investment. 175 Transfer Pricing Transfer Price - the internal price (or cost allocation) charged by one segment of a firm for a product or service supplied to another segment of the same firm. Examples of transfer prices: Internal charge paid by final assembly division for components produced by other divisions. Service fees to operating departments for telecommunications, maintenance, and services by support services departments. Cost allocations for central administrative services (general overhead allocation). 176 Transfer Pricing for International Taxation When products or services of a multinational firm are transferred between segments located in countries with different tax rates, the firm attempts to set a transfer price that minimizes total income tax liability. Segment in higher tax country (or jurisdiction): Reduce taxable income in that country by charging high prices on imports and low prices on exports. Segment in lower tax country (or jurisdiction): Increase taxable income in that country by charging low prices on imports and high prices on exports. Government tax regulators try to reduce tax shifting through transfer pricing manipulation. 177 Capital Budgeting Decisions 178 Capital Budgeting/Investment Alternatives Opportunity cost of capital: The benefits of investing capital in one investment alternative that are foregone when that capital is invested in some other alternative. When expected cash flows occur in different time periods, the opportunity cost of capital becomes relevant to our decision. Capital budgeting: The analysis of investment alternatives involving cash flows received or paid over time. Capital budgeting is used for decisions about replacing equipment, leasing or buying equipment, and plant acquisitions. 179 Time Value of Money Basic Concept: A dollar received today is worth more than a dollar received tomorrow (everything else being equal), because you could invest the dollar today and have your dollar plus interest tomorrow. Example: Investment Alternative: a. Invest $1,000 in bank account earning 5 percent per year b. Invest $1,000 in project returning $1,000 in one year Value at end of one year $1,050 $1,000 Alternative B foregoes the $50 of interest that could have been earned from the bank account. The opportunity cost of selecting alternative B is $1,050. 180 Present Value Concept Since investment decisions are being made now at the beginning of the investment period, all future cash flows must be converted to their equivalent dollars now. Beginning-of-year dollars (1+Interest rate)= End-of-year dollars. End-of-year dollars / (1+Interest rate)= Beginning-of-year dollars. 181 Interest Rate Mathematics Define: FV = Future Value PV = Present Value r = Interest rate per period (usually per year) n = Periods from now (usually years) Then: Future Value of a single flow: FV = PV (1 + r)n Present Value of a single flow: PV = FV / (1 + r)n = [1 / (1 + r)n] FV Discount factor = 1 / (1 + r)n 182 Interest Rate Mathematics Present value of a perpetuity (a stream of equal periodic payments for infinite periods): PV = FV / r Present value of an annuity (a stream of equal periodic payments for a fixed number of years): PV = FV {(1 / r ) [ 1 – (1/ (1 + r)n)]} 183 Net Present Value Basics 1. Identify after-tax cash flows for each period. 2. Determine discount rate. 3. Multiply the cash flow by the appropriate presentvalue factor (single or annuity) for each cash flow. PV factor is 1.0 for cash invested/received now. 4. Sum of the present values of all cash flows = net present value (NPV). 5. If NPV 0, then accept project. 6. If NPV < 0, then reject project. NPV is also known as discounted cash flow (DCF). 184 Capital Budgeting Basics 1. Discount after-tax cash flows, not accounting earnings. Cash can be invested and earn interest. Accounting earnings include accruals that estimate future cash flows. 2. Include working capital requirements. Consider cash needed for additional inventory and accounts receivable. 3. Include opportunity costs but not sunk costs. Sunk costs are not relevant to decisions about future alternatives. 4. Exclude financing costs. The costs of financing the project are implicitly included when future cash flows are discounted. If the project has a positive NPV, then its cash flows yield a return in excess of the firm’s cost of capital. 185 After-Tax Cash Flows Determine cash flows after taxes. Revenues and expenses are reduced by income tax effects. On its income tax return, a firm cannot fully deduct the cost of a capital investment in the year purchased. Instead, firms depreciate the investment over several years at the rate allowed by the tax law. Time Cash flow Beginning of project Cash to acquire assets Future years Depreciation deduction on tax return reduces future tax payments (depreciation tax shield) 186 Alternative Capital Budgeting Methods Methods that consider the time value of money: Net present value (NPV) method. Internal rate of return (IRR) method. Methods that do not consider the time value of money: Payback method. Accounting rate of return on investment. 187 Alternative: Payback Method Payback Period: The time required until cash inflows from a project equal the initial cash investment. Rank projects by payback and accept those with shortest payback period. Advantages of payback method: Simple to explain and compute. Disadvantages of payback method: Ignores time value of money (when is cash received within payback period). Ignores cash flows beyond end of payback period. 188 Alternative: Accounting Rate of Return Accounting rate of return defined as: Average annual accounting income from project Average annual investment in the project = Accounting Rate of Return on investment Advantages of Accounting Rate of Return method: Simple to explain and compute using financial statements. Consistent with performance measures in common use in divisional settings. Disadvantages of Accounting Rate of Return method: Ignores time value of money. Accounting income is usually not equal to cash flow. 189 Alternative: Internal Rate of Return (IRR) Internal rate of return (IRR) is the interest (discount) rate that equates the present value of future cash inflows to the present value of the cash outflows. With a single cash flow, PV = FV / (1 + irr), or irr = (FV / PV) - 1 Comparison of IRR and NPV methods: Both consider time value of cash flows. IRR indicates relative return on investment. NPV indicates magnitude of investment’s return. IRR can yield multiple rates of return. IRR assumes all cash flows reinvested at project’s constant IRR. NPV assumes all cash flows reinvested with the specified discount rate. 190