Increasing IT and
Data-Savvy Employees
Beth Jump, CIO
March 14, 2013
Logansport Memorial Hospital
 County Not-for-Profit Hospital
 Founded in 1925
 Service Area – Cass County &
North Central Indiana
 7 Member Board of Trustees -
County Commissioner Appointed
 83 Acute-Care Inpatient Beds
 583 Employees
 HFAP Accredited
Hospital Meditech CS and Other HCIS Implementations
Nov ‘00: Finance, Materials Mgmt.
Feb ‘01: Lab/Micro/Pathology/Blood
Bank, Admissions, Med Records,
Order Entry, EMR, Pharmacy,
Imaging & Therapy Services,
Scheduling
Mar ‘12: Bedside Medication
Verification and eMAR
Sep ‘05: Nursing/Ancillary Services
eDocumentation
Jan ‘13: ePrescribing in ED
Apr ‘12: Physician Desktop
(Results Review & eSignature)
Oct ‘12: IHIE Phase-1
(Labs/CHIRP)
Feb ‘13: Scanning & Archiving
Feb ‘08: PACS
Jan ‘10: Quality/Risk Mgmt.
Mar ‘13: IHIE Phase-2 (Reports)
Feb ‘11: ED Nursing eDocumentation
Fall ‘13: Acute Care CPOE,
Physician Documentation
Patient Portal
Mar ‘11: Data Repository
Sep ‘11: ED Physician eDocumentation
Summer ‘14: OR Module
Logansport Memorial Physician Network
 40+ Physicians, Nurse
Practitioners, Counselors
and Audiologists

Express Med Clinic

Anesthesia

Ear, Nose & Throat

General Surgery

Internal Medicine

Obstetrics/Gynecology

Orthopedics

Pediatrics

Primary Care
Physician Practice eClinical Works - HCIS Implementations
Feb ‘10: Registration, Scheduling,
Patient Billing
May ‘10: First Provider Practice
LIVE – Physician and Nursing
eDocumentation, ePrescribing
June ’10: eClinical Messenger
(Reminders)
*Continued Implementations thru
2012: All remaining providers
LIVE
Sep ‘11: Interface to Meditech –
Outbound Orders & Inbound
Results
Jun ‘12: eCW Patient Portal
Oct ‘12: Dragon Phase-1
(21 Providers)
Mar ‘13 Dragon Phase-2
(10 Providers)
Apr ‘13: IHIE Docs4Docs Kick-off
Training Process
Basic IT Training:
 All employees complete IS
competencies at New
Personnel Day
 Responsible Use of IT (passwords,
computers, internet, network, email,
and social media)
 Employee Portal Training
Meditech &/or eClinical Works:
 IS Training Room and
at Individual Work Areas
IS Support
IS Help Desk:
Onsite 7am-5pm M-F
24-7 After Hours Support - Remote/Called-in
IS Department Staffing: (Plus Meditech Coordinator’s)
CIO
IS Director
Network Administrators (2)
Applications/Database Analysts (2)
Clinical Informatics Analysts (2)
Certified PC Technicians (2)
Provider Practice Analysts (3)
Telecommunications Coordinator (1)
Staff Training Opportunities
Indiana Hospital Association –
 Seminars and Webinars
Indiana Rural Health –
 Seminars and Webinars
 Web Enabled Roundtables
IVY Tech HIT Training –
 9 Grant Participants from LMH
Purdue I-HITECH –
 Provider Practice MU
 Security Audit
Meditech –
 Web Training
 Regional Events (Chicago
or Indianapolis)
 Boston-Specific Training
eClinical Works –
 Web Trainings
 Regional Events (Chicago
or Indianapolis)
 Boston-Specific Training
Workforce Challenges
IT Technical Support –
 PC Support Technicians
 Database Technicians
 Interface Technicians
 Network Technicians
End-User Computer Skills –
 Keyboarding
 Computer Navigation
 Medical Terminology and
Medical Spelling
Clinical Informatics
Support – 24/7
 Medical Background with
Computer Skills
 Database Management
 Trainer/Adult Education
Management/Leadership –
 Process Redesign
 Conflict Management
 Incorporating HITECH
Mandates into Dept. Strategy
 Proactive Data Analysis