The Importance of Time in Healthcare
Spectracom Overview
GPS Time Synchronization experts
Leader in Public Safety markets
Global company, Rochester, NY based
Flexible & responsive
Renown for service
ISO 9001:2000 certified
Over 15,000 customers
1972
38 years of
Quality
2010
Time Synchronization Solutions
Network Applications require precise, accurate & stable Time &
Frequency Generation and Distribution
Financial Services
Healthcare
Higher Education
Public Safety
Network Management
Transportation
ADT
Alstom
Ameritech
Amtrak
Apple Computer
AT&T
B F Goodrich
Bechtel
Bell
Bellagio
Boeing
Brokerage America
Burroughs
Carolina Power & Light
Carrier
CBS
Chase Manhattan Bank
Chevron
Chicago Stock Exchange
Chrysler
Citibank
Comp USA
Compaq Computer
Cray Research
CSX Corporation
Deutsche Bank
Dictaphone
Dupont
E*Trade Group
E-bay
EDS
Enron
Exxon
Federal Express
Fluke
Ford Motor Company
4,500+ Emergency-911 Centers
500 US Commercial Airports [FAA]
Bellagio
Las Vegas
GE
Glaxo
Harris
Hewlett Packard
Honeywell
HP
Hughes
IBM
J P Morgan
Learjet
Lockheed
MCI
Merrill Lynch
Motorola
NCR
Nielsen
NIST
Nokia
Northern Telecom
Oracle
Pacific Gas & Electric
Phillips Petroleum
Pratt & Whitney
Qualcomm
SBC
Scientific Atlanta
Sun Microsystems
Tektronix
Time Warner
Tyson Foods
UPS
US Airways
USAF
Verizon
Walt Disney
Westinghouse
Current Issues in Healthcare include…
 Networks, systems, medical devices, and wall clocks
display and record different times.
 No certainty of start/end times for events, tasks, etc.
 Without accurate time for Electronic Healthcare Records
(EHR’s), you are vulnerable to potential litigation
 Error-prone manual clock-time setting
What You Do Not Want To See in Your Facility
•
•
Physical Security system has “12:22:29”
Display Clock reads “12:16”
Which one is right ??
(A medical center’s Public Safety Center)
What can Time Synchronization do
to Improve Healthcare Operations?
 Accuracy of records assured –
treatments, procedures, time of
birth/death, etc.
 Legally traceable time supports credibility
and consistency for EHR’s, log files, audit
trails, digital signatures.
 Enhances interoperability for all networks,
systems, and devices, as well as
between agencies.
 Provides regulatory compliance and best
practices, reduces liability.
 Fully automated, eliminates manual
resetting, automatic DST adjustment,
behind your firewall.
Credible, Consistent EHR’s
 Certification Commission for Healthcare IT
(CCHIT) – All electronic health and security
records are synchronized with UTC time and
NTP/SNTP protocols when a NetClock is
employed
 Health Level 7 (HL7) - NetClock provides full
compliance to the accuracy, security, and
manageability of this standard
 Chest Pain Accreditation – Accurate
Coordination of times between EMS, ER,
Cardiology, and Cath Lab ensures the best
results for cardiac arrest patients
 JCAHO standard IM 7.8 – NetClock provides
legal, authenticated date/time stamps for
medical records
 FDA 21 CFR Part 11 – Accurate timestamped audit trails supported by NetClock
Continue the string of Traceability
NetClock can provide
Legally Traceable Time from the moment
the patient enters the hospital:
911, EMS, Police, etc… all provide this
time, up until the patient is brought into
the hospital. Continue the string of
traceability by synchronizing the hospital
network, systems, equipment, displays,
etc… so that your records can be
admissible in a court of law.
4,500 9-1-1 Dispatch Centers rely on
Spectracom for accurate time
Synchronized Healthcare Facility
At this time please open the
NetClock WiSync flash video presentation
See how it works - view a 2 min demonstration.
This was either emailed previously to you,
or can access via this website:
http://www.spectracomcorp.com/ProductsServices/Timing
Synchronization/SynchronizedClocksTimeDisplays/NetCl
ockWiSyncWirelessClocks/WirelessClockDemonstration/t
abid/807/Default.aspx
11
NetClock Wireless Mesh Network Clock System
Incorporates 900MHz
Frequency-Hopping technology that:
• Provides a Clear Signal in any facility and campus environment
• Each Display is a receiver and transmitter
• No FCC license required
• Eliminates interference issues
• Battery operated for total wireless solution
How it Works
NetClock Time Server/master clock
Model 9389
Front Panel
LEDs indicate Power, GPS status
Inside
12-channel GPS receiver
Stratum 1 NTP Server
Back Panel Timing Outputs:
•
10/100 BaseT Ethernet port
•
•
•
•
•
•
NTP timing
Network management
(1) Console Port
(1) RS-485 Output
(1) RS-232 Output
(3) Alarm/Event Contact Relays
Some Healthcare Facilities using
NetClock for their Time Synchronization Needs
Cleveland Clinic/Hillcrest
Anne Arundel Medical Center
EMH Regional Healthcare
Washington Hospital
Scott & White Memorial Hospital
St Luke's Hospital
Los Alamitos Medical Center
Mount Nittany Medical Center
St. Elizabeth Community Hospital
Serenity Lane Health
St. John Pleasant Valley Hospital
Alberta Cancer Center
Cook Children’s Health Care System
Luther Midelfort
North Mississippi Healthcare
Community General Hospital
Evanston NW Healthcare
Melbourne Internal Medicine
Chelsea Community Hospital
DCH Regional Medical Center
Crestwood Medical Center
University Hospital
Memorial Herman Baptist Hospital
St. Elizabeth’s Hospital - Dept of Mental Health
Quality Process, Quality Results
ISO 9001:2000 certified in 2002.
We call and survey every 20th customer:
Results for calendar year 2009:
‘My order was delivered in-full and error free’
‘The product’s features met my needs’
‘Product setup was flawless’
‘I would recommend Spectracom’
In-bound help desk calls
85% of the issues are closed on the first call
95% closure after one follow-up call
(95% Yes)
(100% Yes)
(100% Yes)
(100% Yes)
Support Services
Website:
http:www.spectracomcorp.com
Offers Complete Library of Downloadable Application Support Materials
Area Dealer: (contact Spectracom for a Full-service Dealer offering
Sales, Installation & Integration, Service/Maintenance)
Tech Support: ph#: 585-321-5800 - techsupport@spectracomcorp.com
Technicians average 10+ years experience in timing systems
Think of
SPECTRACOM
for ALL your
Time Synchronization needs.