2011-2012 City of Port Neches Laura Bloss, Benefit Services Specialist TML IEBP (512) 719-6500 brett.bowers@tmliebp.org TML IEBP Mission Statement To provide excellent service and administrative services to eligible municipalities in Texas by utilizing innovative, affordable alternatives while maintaining financial integrity. Exclusive to Public Sector Not-for-Profit Member Equity Public & Private Sector Alliance www.tmliebp.org Find the Information You Need: •Benefit Summaries •Provider Search •Online Customer Service •Account Balances •Consumer Driven Health Guides •Claim Information •Flex Forms •Dependent Care •Recurring Expense •Important News TML IEBP’s STATEWIDE NETWORK IS IMPROVING! - TML IEBP will access United Healthcare ‘s Choice PLUS Network Not United Healthcare’s Options PPO Network What does that mean besides better discounts? TML IEBP will no longer have a Direct Network to supplement United’s Network TML IEBP has worked with United to add most direct providers into Choice PLUS How is the Preferred Lab network affected? TML IEBP continues to offer the Preferred Lab Benefit BUT QUEST is no longer in the network. The Provider Search Page will change after 1/1/2011. You may preview the Choice Plus network today. 2011-2012 NEW ID CARD: Please make certain to give providers a copy of your new ID Card and tell them that you have a different network. Benefit Assist Guide BENEFIT ASSIST GUIDE NOTIFICATION REQUIREMENTS Notification enables clinical support and educations, such as: Perform pre-op education for the patient and ensure adherence to nationally recognized guidelines in order to maximize quality and cost efficiency Facilitate post-op discharge planning to optimize clinical outcomes Refer patients to Centers of Excellence Notification is required for the following admissions and/or procedures: RVICE NOTIFICATION LATE NOTIFICATION PENALTY Facility: twenty-four (24) hours after actual admission or by 5 pm the next business day for weekend/holiday admissions Facility: If admission Notification is not received within seventy-two (72) hours of the admission, a 50% reduction will be applied to the contracted benefit eligible rate. INPATIENT ADMISSIONS heduled Specialty Admissions Orthopedic/Spine Surgeries (spinal surgeries, total knee replacements, and total hip replacements) Transplants: At least ten (10) working days prior to any pre-transplant evaluation, the covered individual or a family member must provide Notification to Medical Care Management; failure to do so will result in a Late Notification Penalty of $400 or a reduction in benefits Reconstructive/Potentially Cosmetic procedures Bariatric Surgeries: Morbid Obesity Services (after the approved six (6) month physician supervised weight management treatment plan) Congenital Heart Disease her Inpatient Admissions Skilled Nursing Facility Psychiatric/Chemical Dependency Inpatient Psychiatric/Chemical Dependency Residential Treatment Acute Care Hospital/Facility Long Term Acute Care Facility Acute Rehabilitation Facility Scheduled Cesarean Section Delivery patient Pregnancy/Maternity (Delivery Admission) Vaginal Delivery admission in excess of forty-eight (48) hours Cesarean delivery admission in excess of ninety-six (96) hours All High Risk obstetrical or antepartum care or other undelivered admission Newborns who remain in the hospital after mother is discharged egnancy/Maternity Sonogram/Ultrasound in excess of three (3) Amniocentesis Home Health (uterine monitoring) Primary Physician/Healthcare Professional: Prior to Admission Primary Physician/Healthcare Professional: If an advanced admission Notification is not received, a 100% reduction will be applied to the contracted benefit eligible rate. Facility: twenty-four (24) hours after actual admission or by 5 pm the next business day for weekend/holiday admissions Facility: If admission Notification is not received within seventy-two (72) hours of the admission, a 50% reduction will be applied to the contracted benefit eligible rate. Facility: twenty-four (24) hours after actual admission or by 5 pm the next business day for weekend/holiday admissions Facility: If admission Notification is not received within seventy-two (72) hours of the admission, a 50% reduction will be applied to the contracted benefit eligible rate. Prior to commencement for outpatient and Home Health procedures, within forty-eight (48) hours of multiple birth diagnosis $200 TML Intergovernmental Employee Benefits Pool Open Enrollment When is Open Enrollment? Open Enrollment is the month prior to the new plan year. Your group has an anniversary date of July 1, 2012 . Open Enrollment would be during June, 2012. 2011-2012 What if I do not add my dependents during the Open Enrollment period ? • They would have to wait until the following year’s open enrollment period unless there is a Qualifying Event: 1. 2. 3. 4. 5. Marriage, Birth or adoption of a child, Loss of eligibility under Medicaid or SCHIPTermination of a spouse’s employment, Spouse changes from full-time to part-time or takes unpaid leave, Significant change (10% or more) in the benefit coverage of your spouse’s plan. *Note: Dependents cannot be dropped during the plan year unless there is a qualifying event. SCHIPS eligibility is NOT a qualifying event. 2011-2012 TML Intergovernmental Employee Benefits Pool Healthcare Reform in Action 2011-2012 Healthcare Reform (PPACA): Standardization of Communication Compliance with standardization of the Explanation of Benefits (EOB’s) External Appeal Language Ombudsmen Information 1.1.12 » Non English language declinations based on county specific 10% or more of the population residing in the claimant’s county who are literate only in the same non-English language as determined based on American Community Survey data published by the US Census Bureau. » Diagnosis Code upon request » Procedure Codes upon request » Translation Request upon request in County Specific non-English 2011-2012 TML Intergovernmental Employee Benefits Pool Medical Plan Please refer to the Medical Benefits Booklet for complete details on your medical benefit program. 2011-2012 Notification Requirements Service Notification Late Notification Penalty Emergency Admissions One (1) business day following an emergency or as soon as reasonably possible $400 Scheduled Admissions • Includes Psychiatric / Chemical Dependency Intensive Five (5) days prior to a non-emergency admission $400 Pregnancy Maternity Sonogram (in excess of three),Amnio, Home Health, Multiple Birth Diagnosis Within (48) hours Prior to Commencement for Outpatient and Home Health Procedures $200 Newborn/Pregnancy Maternity C-Section Within (48) Hours Within (96) hours $400 Transplant & Morbid Obesity (10) Working Days prior to initial evaluation $400 Outpatient Surgery (3) Working Days prior to procedure $200 MRI, PET, CAT, MRA, Chemotherapy, Radiation Therapy, Oral Oncology, Hyperbaric Oxygen Therapy, Cochlear Device/Implantation, Hospice, Home Health, Physician Home Visit, Convalescent Nursing Home for Rehab, Dialysis, Durable Medical Equipment for Charges in Excess of $1,000, Infusion Therapy, Dental Injury & Reconstructive Surgical Procedure, Testing for Genetic Markers Prior to Commencement $200 Outpatient Treatment 2011-2012 Medical Plan 2011-2012 Benefit Changes / Choice Plus Network MEDICAL CARE MANAGEMENT FEATURES SERVICE NOTIFICATION LATE NOTIFICATION PENALTY Facility: twenty-four (24) hours after actual admission or by 5 pm the next business day for weekend/holiday admissions $400Facility: If admission Notification is not received within seventy-two (72) hours of the admission, a 50% reduction will be applied to the contracted benefit eligible rate. INPATIENT ADMISSIONS Scheduled Specialty Admissions Orthopedic/Spine Surgeries (spinal surgeries, total knee replacements, and total hip replacements) Transplants: At least ten (10) working days prior to any pre-transplant evaluation, the Covered Individual or a family member must provide Notification to Medical Care Management; failure to do so will result in a Late Notification Penalty of $400 or a reduction in benefits Reconstructive/Potentially Cosmetic procedures Bariatric Surgeries: Morbid Obesity Services (after the approved six (6) month physician supervised weight management treatment plan) Congenital Heart Disease Primary Physician/Healthcare Professional: Prior to Admission Primary Physician/Healthcare Professional: If an advanced admission Notification is not received, a 100% reduction will be applied to the contracted benefit eligible rate. 2011-2012 Medical Plan Changes 2011-2012 Benefit Major Medical 2012 Calendar Year preventive/routine benefit expands Speech Therapy No notification required: Occupational Therapy Physical Therapy No notification required: $500 12 visits Combined 18 visits Ambulance Ground $1,500 Ambulance Air $9,000 Obesity- follow up treatment is eligible benefit if surgery received prior to being covered under this plan 2011-2012 Healthcare Reform (PPACA): Evidence Based Medicine Evidence Based Medicine is a process of external expert medical evaluation to ensure clinically appropriate healthcare. It seeks to assess the quality of evidence of the risks and benefits of treatments (including lack of treatment). TML IEBP contracts with a multitude of Specialty Review Medical Consultants to work with your attending physician to achieve the most effective treatment outcome using evidence based medicine approaches for benefit plan coverage. 2011-2012 2012 Healthy Initiatives Incentive PROCEDURE Health Power Assessment Questionnaire Preventive Office Visit Lipid Panel Basic or Comprehensive Metabolic Blood Panel TSH PSA Fecal Occult Bone Density Study Mammogram PAP Female Female Female Female Female Male Male Male 18 - 35 36 - 39 40-50 51- 65 66 + 18 - 39 40 - 50 51+ X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X X 40-50 X X X 40-50 X X 40-50 X X X X X X X To comply with national Standards, TML IEBP is changing ages to 40-50 for Fecal Occult Test & Mammograms Please refer to 2011-20112Medical Book, Schedule of Benefits and Summary of Benefit Changes for specific plan details. 2011-2012 Medical Plan 2011-2012 Benefit Changes • Population Health Management will replace Outreach. A Professional Health Coach is available to all eligible enrollees. • You can reach a health coach by calling: 1-888-818-2822 or by calling the number on your ID Card to reach your coach directly. BeWellat TML IEBP Contact a Professional Health Coach 1-888-818-2822 Discuss your health concerns, understand medications, develop healthy habits and more... 2011-2012 TML Intergovernmental Employee Benefits Pool Prescription Benefits 2011-2012 Medication Therapy Management Program (MTMP) 8 ways to Purchase Prescription Drugs Lowest Cost $ $$ $$$ Over the Counter Equivalence: Retail Copay $0.00 Value Tiered 34 day generic dispensement Value Tiered 84-90 day generic dispensement Generic Best Brand Price List $0.00 $9.00 $10.00 $38.00 N/A N/A $25.00 $95.00 Non-Best Brand Price List $60.00 $150.00 Cost Share $120.00 $300.00 Mac A Non-Sedating Antihistamines (Claritin, Alavert) Stomach and Ulcer (Prilosec) Allergy Medication (Zyrtec) Smoking Cessation (Nicorette Gum) Limit - 3 boxes Allegra and Allegra-D Specialty/Biotech Prescriptions Highest Cost Mail Order Copay N/A $100.00 for 34 day dispensement CVS Caremark will continue to administer mail order / Biotech. 2011-2012 Align Pharmacy Network New Pharmacies are being added each month Medication Therapy Management Program The Value Tiered/Align Network Pharmacy Extension includes: Boomtown Drug Brookshire Brothers Chapel Hill Pharmacy City Market Pharmacy Cody Drug Cody Pharmacy Collingsworth Pharmacy Cub Pharmacy Davis City Pharmacy Diamond Pharmacy Dillon Stores Doc's Drugstore of Brownwood Doc's Drugstore of Early Dominick’s Eagle Lake Pharmacy Farm Fresh Fikes Pharmacy Fred Meyer Fry’s Food & Drug Graham Pharmacy HealthMart Pharmacy (Access Health) HEB Hico Pharmacy Holmes Pharmacy Hughes Pharmacy Kenjura Pharmacy King Soopers Kmart Kroger Luna's Friendly Pharmacy Maloney Pharmacy Med Shop Pharmacy Medical Arts Drug (Waldie's Pharmacy) Medicine Shoppe of Henderson Overton Pharmacy Plaza Pharmacy Quality Food Centers Ralph’s Randall’s Safeway Sam’s Club Shopko Smiths Star Markets Target The Medicine Shoppe of Jasper Tom Thumb Troup Pharmacy Vons Companies Inc. Vista Pharmacy Waldie's Pharmacy Walmart Walter's Pharmacy Whitehouse Pharmacy 2011-2012 Cost Share Drugs Evidence Based Drug Formulary Cost Share Copay Drugs Cost Share Drugs Antibiotics: Anti-Infective Agents Impacts utilization on: Adoxa®, Doryx®, Dynacin®, Monodox®, Periostat®, Solodyn®, Oraxyl®, Oracea® Alternative Drugs Generic Generic Minocycline® (for Dynacin®, Solodyn®) Doxycycline® (for Adoxa®, Doryx®, Monodox®, Periostat®, Oracea®, Oraxyl®) Central Nervous System: Sedative Hypnotics Generic Impacts utilization on: Ambien®, Ambien CR®, Edluar®, Lunesta®, Rozerem®, Sonata®, Zolpidem ER® Generic Zolpidem® Immediate Release (for Ambien®) Zaleplon® (for Sonata®) Stomach Ulcer/Reflux Drugs/Gastrointestinal/Stomach: Proton Pump Inhibitors Impacts utilization on: Aciphex®, Dexilant® (formerly Kapidex®), Nexium®, Lansoprazole®, Prevacid®, Prilosec®, Protonix®, Vimovo® OTC OTC OTC Generic Generic Prevacid® Prilosec® Zegerid® Omeprazole® Pantoprazole® Respiratory/Allergy/Asthma: Antihistamines Impacts utilization on: Fexofenadine®, Clarinex®, Xyzal® OTC OTC OTC Generic Generic Allegra® Zyrtec® Claritin® Loratidine® Cetirizine® Generic Cost Share Drugs 2011-2012 Cost Share Drugs Cost Share Copay Drugs Evidence Based Drug Formulary Cost Share Drugs Alternative Drugs Nasal Steroids Impacts utilization on: Beconase AQ®, Flonase® (brand), Nasacort AQ®, Nasalide® (brand), Nasarel®, Nasonex®, Omnaris®, Rhinocort AQ®, Veramyst® Generic Generic Fluticasone® (for Flonase®) Flunisolide® (for Nasalide®) ADHD Impacts utilization on: Adderall®, Adderall XR®, Metadate/CD®, Ritalin®, Methylphenidate® extended release (Concerta®) Generic Generic BRAND BRAND BRAND Methylphenidate® Amphetamine® Straterra® Vyvanse® Focalin XR® Osteoporosis Drugs Generic Impacts utilization on: Actonel®, Actonel® w/Calcium, Atelvia®, Boniva®, Fosamax®, Fosamax-D® Alendronate® (for Fosamax®) Migraine Headaches Impacts utilization on: Amerge®, Axert®, Frova®, Imitrex® (brand), Relpax®, Treximet®, Zomig®, Zomig ZMT® Generic Brand Sumatriptan® (for Imitrex®) Maxalt® Overactive Bladder Drugs Impacts utilization on: Detrol®, Detrol LA®, Ditropan® (brand), Ditropan XL®, Gelnique®, Enablex®, Oxytrol® Patches, Sanctura®, Toviaz®, Vesicare® Generic Oxybutynin® Immediate Release (for Ditropan®) 2011-2012 Clinical Prior Authorization The list of conditions below may change as appropriate for the plan. For prior authorization requests, please have your doctor/prescription prescriber call RxResults at (888) 871-4002. Your doctor/prescription prescriber will be asked a series of questions and RxResults will then approve or deny the authorization request. ANTIBIOTICS ASTHMA INHALERS Requests may be granted to patients who have demonstrated compliance to an inhaled steroid and/or satisfied additional clinical criteria as determined by the prior authorization review. Treatment Plan Adherence is required for authorization to be approved. ADVAIR® BROVANA® DULERA® FORADIL® PERFOROMIST® SEREVENT® SYMBICORT® ASTHMA NON INHALERS GENERAL Note: ZYVOX® XOLAIR® Injection ACCOLATE® SINGULAIR®* ZYFLO® Covered only for asthma as a second-line drug, after an inhaled steroid. Use is excluded for allergies and/or allergic rhinitis. Requests may be granted to patients who have demonstrated compliance to an inhaled steroid and/or satisfied additional clinical criteria as determined by the prior authorization review. Treatment Plan Adherence is required for authorization to be approved. Attention Deficit Disorder ADHD (For individuals 17 years of age or older) These medications may be reimbursed following satisfaction of clinical criteria as determined by prior authorization review. Narcolepsy Medications (For individuals 17 years of age or older) Acne Medications (For individuals 26 years of age and older) MAJOR BIOTECH PRESCRIPTION CATEGORIES Blood Cell Deficiency Crohn’s Disease Cystic Fibrosis Growth Hormones Hemophilia Hepatitis C HIV/Immune Deficiency Medications Multiple Sclerosis Oncology Oral Osteoarthritis Psoriasis Pulmonary Arterial Hypertension Renal Disease Rheumatoid Arthritis All Others TESTOSTERONE ALL PRODUCTS ANDROGEL® (covered only for hormone replacement not for erectile dysfunction) ANDRODERM® TESTIM® Actual lab results defining the testosterone level will be required. The lab report will indicate whether the level is low or within normal ranges. DIABETES OSTEOPOROSIS JANUVIA®/JANUMET® (covered for diabetes only) SYMLIN® BYETTA® VICTOZA® ONGLYZA® KOMBIGLYZE® TRAJENTA® These medications may be reimbursed following satisfaction of clinical criteria as determined by prior authorization review. FORTEO® All clinical programs (Clinical Prior Authorization, Step Therapy, Cost Share Drugs, etc.) are subject to change without notice to accommodate new drug entries to the marketplace and adjustments in established medical and pharmacy practice guidelines. 2011-2012 Step Therapy TML IEBP Step Therapy Drug Categories ASTHMA HIGH BLOOD PRESSURE (ANGIOTENSIN RECEPTOR BLOCKERS/ARB’S) Required for members <40 years of age who have not demonstrated adherence to an inhaled corticosteroid (ICS) (90 days of therapy in the past 120 days). If the member fills a medication in Category B, they will NOT need to start with Category A, unless they haven’t used the medication for 100 days. If the member is beginning therapy (regardless of age), only an inhaled steroid will be approved unless otherwise approved by RxResults. Category A Inhaled Corticosteroid (ICS) - Member must demonstrate adherence to an inhaled steroid and/or satisfy specific clinical criteria as determined by RxResults prior to obtaining a Category B medication. Category A Any generic ACE inhibitor or ACE-combination Losartan®/Losartan HCTZ® Category B (Only after failure with a Category A medication) ADVAIR® BROVANA® DULERA® FORADIL® PERFOROMIST® SEREVENT® SYMBICORT® Category B (Only after failure with a Category A medication) The prescribing provider must provide documentation from the Covered Individual’s medical record indicating that prior treatment with an ACE inhibitor resulted in a cough or angioedema. ATACAND®/ATACAND HCT® AVAPRO®/AVALIDE® BENICAR®/BENICAR HCT® COZAAR®/HYZAAR® (Brand only) DIOVAN®/DIOVAN HCT® EDARBI® EXFORGE®/EXFORGE HCT® MICARDIS®/MICARDIS HCT® TEKTURNA®/TEKTURNA HCT® TEKAMLO® TEVETEN®/TEVETEN HCT® TRIBENZOR® TWYNSTA® VALTURNA® AZOR® Treatment Plan Adherence is required for authorization to be approved. Note: All clinical programs (Clinical Prior Authorization, Step Therapy, Cost Share Drugs, etc.) are subject to change without notice to accommodate new drug entries to the marketplace and adjustments in established medical and pharmacy practice guidelines. 2011-2012 Restat Website www.restat.com Member Login RESTAT Website Drug Pricing Lookup Drug Name Medical Condition Dosage Drug Form/ Quantity Zipcode Shop & Compare RESTAT Website Drug Pricing Lookup RESTAT Website Drug Pricing Lookup 2011-2012 Medication Therapy Mangement Program: Is based on Evidence Based Medicine. Converts Patients from costly drugs to therapeutically equivalent, cost effective alternatives. Ask your Dr. to contact Rx Results, (the number is on your ID Card) Look up drug prices at www.restat.com 2011-2012 TML Intergovernmental Employee Benefits Pool Medical Plans Medical Plan Options – Port Neches Plan Copay Individual Deductible Individual Out of Pocket (2 x Family) (2 x Family) $30.00 $200.00 $2,500.00 30% $0.00 $3,000.00 20% $500.00 $2,000.00 20% $500.00 $3,000.00 20% $750.00 $3,000.00 20% $1,000.00 $3,000.00 P85-150-40* $1,500.00 $4,000.00 HSA Eligible (IRS: High Deductible Health Plan) (IRS: High Deductible Health Plan) P85-20-25 HRA Eligible P75-0-30 HRA Eligible P85-50-20 HRA Eligible P85-50-30 HRA Eligible P85-75-30 HRA Eligible P85-100-30 HRA Eligible P85-250-30* $2,500.00 $3,000.00 HSA Eligible (IRS: High Deductible Health Plan) (IRS: High Deductible Health Plan) Medical Plan Options – Port Neches ► Employee & Dependents must enroll on same plan ► Employee can change plans at open enrollment or with qualifying event Should an employee select a plan that is more expensive than the amount pledged , an optional pretax payroll deduction would allow them to “buy-up” to a more expensive plan. Should an employee select a plan that is less expensive than the amount pledged, they can “buy-down”. The balance of remaining dollars can be used to offset the monthly cost of dependent coverage or if not applied to coverage, can be deposited in a pre-tax account PRE-TAX Health Reimbursement Account (HRA)- Employees that “buy-down” to a less expensive PPO plan (not one of the two IRS High Deductible Plans) are able to have the excess money deposited into a Health Reimbursement Account. High Deductible Health Savings Account (HSA) - Employees that “buy-down” to one of the two IRS High Deductible Plans are able to have the excess money deposited into a Health Savings Account. HIGH DEDUCTIBLE HEALTH PLANS The High Deductible Health Plans (HDHP) are IRS designed plans that have a number of features that make them very different from a traditional PPO: As you receive non-preventive medical care, you must meet the plan deductible before the health plan pays benefits. Enrollees must pay all diagnosis related expenses (non-preventive) until the deductible is met. This include preferred lab charges and prescription drug charges. Preventive prescription drugs can be purchased with a copay (or at no cost for certain generic drugs). However, non-preventive prescriptions are not eligible for a copay (or no cost) until the deductible is met (A list of preventive drugs is available). Both healthcare and prescription drug expenses can accumulate to the deductible and out of pocket max. Once the deductible & out-of-pocket max is met, eligible, in-network services and eligible prescriptions will be paid at 100%. HDHP Preventive Drug List HIGH DEDUCTIBLE HEALTH PLANS How does this work with Section 125 (FLEX) plan? It becomes a Limited Post Deductible Section 125 Plan Flex money cannot be used until the HDHP deductible is satisfied. (H.S.A. money in your H.S.A bank account can!) Flex money can be used for dental or vision expenses. HIGH DEDUCTIBLE HEALTH PLANS What if I have money in my HRA today? HRA money cannot be used until the deductible is satisfied. (HSA money can!) HRA money can be used for dental or vision expenses. HRA money can be used once the HDHP deductible is satisfied. Current Flex/Debit card de-activated 09/30/2011. Paper receipts must be filed for reimbursement. What if I have satisfied some or all of my yearly deductible? Do I get credit for monies spent? Per IRS, deductible credit cannot be given if you used HRA money. You will get credit for any portion of the deductible that was satisfied without using HRA monies. 2011-2012 TML Intergovernmental Employee Benefits Pool Health Reimbursement Account (HRA) 2011-2012 HRA Healthcare Reform in Action All Over-the-Counter medicines or drugs must be prescribed by a physician. The following are examples of some of the OTC items that will remain available without a doctor's prescription: • Band Aids • Braces & Supports • Contact Lens Supplies & Solutions • Diagnostic Tests & Monitors • First Aid Supplies • Ostomy Products • Wheelchairs, Walkers, Canes • Birth Control • Catheters • Denture Adhesives • Elastic Bandages & Wraps • Insulin & Diabetic Supplies • Reading Glasses FAQ: If I get a doctor’s prescription for an OTC medication, can I still use my Benefits Debit Card? No. The Benefits Debit Card cannot be used to pay for any OTC medications after December 31, 2010. However, you may use another form of payment and submit a FSA/HRA/HSA Claim Form with a doctor’s prescription for reimbursement. 2011-2012 Availability of Funds • HRA funds are only available as they are deposited by the employer. • When using the debit card only the amount available will be approved. • Example: Claim totals $250, but only $249.99 is available; debit card transaction will be denied. A claim of $249.99 would be approved and the remaining $0.01 should be paid through alternate means (cash or personal credit card) 2011-2012 HRA Funds are NOT Use it or Lose It HRA Funds can be used to: 1. Purchase eligible medical expenses per the IRS guidelines and Plan Document 2. Offset cost of Dependent Coverage 3. Purchase Voluntary Products (i.e, vision/dental) or 4. Can accumulate year to year and later be converted to a Retiree Reimbursement Account 2011-2012 Debit Card Guidelines • In many cases, the software will substantiate procedures for Debit Card Claims • Receipts should always be maintained by participant (keep a folder with all the receipts and documentation!) • Even though it’s called a “Debit” card, there is no PIN# so you must select “Credit” when swiping the card 2011-2012 TML Intergovernmental Employee Benefits Pool Prompt Pay 2011-2012 SB 418 ~ Prompt Pay Healthcare Reform in Action Governor Perry signed into law SB 418 to support prompt payments for network providers. Claim Methodology Paper Claim (5 days after claim is mailed) Electronic Claim or overnight receipt Affirmative adjudicated Pharmacy Claim Payment Timeline 45 days 30 days 21 days * Claims that are not paid within the timeline will revert back to the billed amount and may lose the discounts of the contracted amount. Requesting Additional Information and Impact on Claim Payment Timeline Many network provider contracts, including Baylor Medical System, stipulate that payors requesting additional information from someone other than the Prompt Pay Provider will not stop the claim payment timeline. Thus, getting the requested information from the covered individual, in a timely manner, is critical to ensure that penalties are avoided. Below are examples of information that a claim could be pended/denied for while awaiting information from the covered individual: 1. Other Insurance, 2. Pre-existing Condition Inquiry, If the information is not 3. Verification of dependent eligibility received, the covered 4. Right of Recovery Investigation, individual may be balance 5. Coordination of Benefits. billed. 2011-2012 Accident / Injury Questionnaire Accident / Injury Questionnaire Return to: TML Intergovernmental Employee Benefits Pool PO Box 149190 Austin, TX 78714-9190 Fax: (512) 719-6539 TML Intergovernmental Employee Benefits Pool (TML IEBP) received a claim for the services that suggests you may have had an accident or injury. This form must be completed and signed by you (or a parent or guardian if the injured person is under 18 years of age). The information you provide is important as it helps TML IEBP find out if medical benefits are available from other sources. Please complete any and all relevant sections even if the services are not accident or injury related. Return promptly to the above address to avoid further delays in the processing of your claims. Information on Patient: Information on Covered Employee: Name: Name: Address:_____________________________________ Employer’s Name: ____________________________________________ Enrollee ID: Address: Daytime Phone #: Daytime Phone #: Section A ~ Treatment Information: (“NOT APPLICABLE” or “N/A” ARE NOT PROPER ANSWERS) 1. Please provide a brief description of why treatment was necessary____________________________________ ________________________________________________________________________________________ Date of event that caused the injury/illness__________________ Address or location of event________________________________________________________________ Please give a brief description of what happened. (We need a description of the cause of the event even if no one else was involved.) 2. 3. Please check all boxes that apply to the reason for treatment: Injury at work Injury involving an automobile Injury at the patient’s place of residence Sports injury (include waiver or name and address of sport organization) Assault Other Injury Treatment not related to an Accident/Injury Is this related to a motor vehicle accident? Work vehicle involved during working hours? Was a Police Report Filed? YES YES NO, (if no, move to question 4) YES NO NO (if yes, please attach a copy) Please list the name, address and phone number of the owner and driver of the vehicle the injured person was riding in at the time of the accident. Name Address Telephone Owner: Driver: Owner 2: Driver 2: List the make, year and license number of vehicle the injured person was riding in or driving. Vehicle Make Vehicle Year Vehicle License Number Do I have to submit the Accident/Injury Questionnaire even if I was not in an accident? Yes! The information requested can affect the way your claims are processed. Because of this, all claims related to this accident or injury will be put on hold until TML IEBP receives your completed Accident/Injury Questionnaire. If TML IEBP does not receive your completed Accident/Injury Questionnaire, you may be balanced billed by your medical care provider(s). Once the questionnaire is received, claims will be released for processing. 2011-2012 Other Coverage Inquiry Understanding Your Explanation of Benefits 1 2 3 4 5 1. Date of Service - Date the service was incurred. 2. Total Charge - The amount your provider is charging for services. 3. Ineligible - Any amounts listed in this column may not be covered under the terms of your benefit plan and may be your responsibility to pay. 4. Remark Code - The code used regarding payment. The code is defined under Remark Code description. 5. Type of Service - The numeric code for type of service rendered. The code is defined under Type of Service rendered. 6. Cost Management Savings - You are not responsible for this amount because you received services from an In Network provider or from a provider that was willing to negotiate his or her fee. The discount was negotiated with the provider of service on your behalf. The affiliation, if shown, indicates the provider organization through which the discounts were negotiated. 6 7 8 9 10 11 12 7. Copay - The amount shown represents either the copay you paid at the time of service or the copay amount that you will be responsible to pay. This amount usually does not apply towards the satisfaction of your deductible or out of pocket maximum. Copays are described in your Benefit Book and on your Schedule of Medical Expense Benefits. 8. Deductible Amount - The amount shown is the amount applied to toward the patient’s deductible. The deductible is your responsibility to pay. Deductibles are described in your Benefit Book and on your Schedule of Medical Expense Benefits. 9. Covered Expenses - The amount shown is the amount that is considered for payment by your benefit plan. 10. Balance - The amount shown is the amount charged minus the ineligible, cost management savings, copay and deductible amount. 11. Pay % - The amount shown is the benefit percentage that was paid by your benefit plan. 12. Amount Payable - The amount shown is the benefit amount paid by your benefit plan. 13. Out of Pocket - This is the portion of the Covered Expenses that is the patient’s responsibility. Non Network amounts may not apply to the cumulative out of pocket depending on plan design. 13 14 15 14. Patient’s Total Responsibility - If there is no Other Payment Adjustment amount, the Patient’s Total Responsibility equals the Total Charge less Cost Management Savings less Other less Total Benefit. Note: The Patient’s Total Responsibility will not be shown if there is an Other Payment Adjustment amount or if this EOB is for an adjusted claim. 15. Other - This is the total of any charges listed in the Ineligible column for which we are awaiting documentation or for which we have determined the provide may have inappropriately coded this service or for which we determined the amount was a duplicate. Upon receipt of the requested information, a decision will be made to determine which, if any, of these charges are eligible expenses. If the provider believes that the charges were appropriately coded and billed, supporting documentation must be submitted for further review to determine if any additional allowance is warranted. If the amount is for a duplicate, no action is necessary. 2011-2012 SUPERIOR VALUE • Preferred labs pay at 100% for eligible laboratory tests… remember Quest labs are not a network provider! • No Cost for many Generic Drugs at Align Pharmacies • $150 Incentive for completing Annual Tests – No cost (network) + $300 for wellness (2011) increases to $500 (201 - Calendar Year). • Professional Health Coaches – You can reach a health coach by calling: 1-888-818-2822