Allscripts Enterprise EPR Strategies for the NHS: An Incremental Approach Gary Mooney Solutions Director, Europe Copyright © 2013 Allscripts Healthcare Solutions, Inc. Challenges for NHS Acute Care • Flat-line funding with increasing cost base • Increasing burden of chronic illness from an ageing population • Potential reduced revenue generation for acute care • New and expensive clinical technologies • Increasing public expectations • Ever present demand to ‘balance the books’ A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. Clinical sophistication / capability Clinical Performance / Outcomes Systems support (paper / electronic) Rate Limiting Affect Digital computing Innovation Time A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. Our Age of Anxiety is, in great part, the result of trying to do today's job with yesterday's tools and yesterday's concepts. Marshall McLuhan A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. 4 Recent Barriers for EPR Adoption • Focus on PAS – linked to revenue generation • Systems capability • Too much emphasis on ‘what’ as opposed to ‘why’ • Commercial models / supplier relationships • Big-Bang or nothing • Integration / interoperability • National programme A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. 5 Allscripts Strategy for the NHS • Enterprise EPR platform • Focus on clinical services and outcomes • End the battle between best-of-breed or monolithic choices • Integration and interoperability across services • Strategic Customer Relationships • Shared vision of and commitment to success • Joint risk and reward • Pragmatic flexibility from all parties • Flexibility in Deployment • Operational and commercial model to reflect customer requirements • Big-Bang, Phased, Incremental models • Underpinned by strategic relationship A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. 6 AN INCREMENTAL ENTERPRISE EPR A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. One Platform: A Complete, Integrated Solutions Portfolio Financial Clinical Administrative Electronic Health Record Community Solutions Payerpath Analytics Services CQS Management Consulting Analytics Education Speed to Value (Ready) ePrescribe Practice Management Acute Care Patient Financials Emergency Care / ED Financial Manager Pharmacy Acute Solutions (Sunrise) Access Management Record Manager Enterprise Identifier EPSi Outsourcing Patient Flow Remote Hosting Clinical Analytics Management Consulting Laboratory Network & Desktop Knowledge-Based Charting Education Speed to Value Acute Content Identity & Eligibility Knowledge-Based Medication Administration Radiology Care Management Homecare / Hospice Post Acute Solutions Health Economy Solutions A Connected Community of Health Analytics Referral Management Management Consulting Education Community Exchange Community Record | Copyright © 2013 Allscripts Healthcare Solutions, Inc. Helios 8 Portals Clinical (acute & community) Patient Enterprise Integration Gateway ED CLMM OCRR CDS Speed to Value ™ Deployment and Outcomes Toolkits Existing Analysis Admin & Systems Reporting Patient Flow A Connected Community of Health Clinical Docs ICU 3rd Party Clinical Solutions Analytics Existing PAS | Copyright © 2013 Allscripts Healthcare Solutions, Inc. +++ Mobility Platform Integrated Modular Clinical Platform Web Portal Platform Incremental EPR Structure Allscripts Speed to Value ™ • Implementation methodology based on 000’s of deployments • Provides a baseline EPR configuration enabling efforts to be focussed on local operational and clinical practices and priorities • Enables ROI to be delivered in a shorter period of time EPR Preconfigured EPR Prebuilt Hardware Configurations Prepackaged Specialty Content Plug & Play Interfaces Best Practices A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. Advanced Client Portal Example Outcomes Toolkit Central Line Acquired Blood Stream Infections • Configuration bundle Catheter Related Blood Stream Infections • Real-world outcome measures • 64.9% reduction in CLABSI (NYHP) • 69.6% reduction in CLABSI (Morgan Stanley Children’s) • 50.5% reduction in CRBSI (Piedmont Hospital) A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. RN ED Triage Note initiated Central line present on admission? YES Document present on admission Central line inserted? YES NO NO Initiates Admission Profile Central line present on admission? YES END Document present on admission and insert date if known Central line inserted? NO END YES Document Insertion on Assessment and Care FS Document removal on Assessment and Care FS NO System MLM: Is specimen collection date and time within 48 hours of admission? YES MLM populates HI: visit problem catheter-associated blood stream infection 999.31 with Status: PENDING REVIEWPOA MLM populates HI: visit problem catheter-associated blood stream infection 999.31 -Status: PENDING REVIEW NO Provider • Central line documentation and insertion date in Admission Profile • Central line documentation insertion and removal times in Assessment & Care Flowsheet • Central line bundle elements in Assessment & Care Flowsheet • Blood Culture order • Clinical decision support for alerts and calculations Emergency Dept 9/17/2010 Document Line inserted in ED with type, size and other details recorded in free text field Orders Blood Culture Reviews HI with PENDING REVIEW STATUS. Changes status to INACTIVE, ACTIVE, OR ACTIVE POA to confirm Present on Admission Calculates Line Days onto A&C flowsheet Improved Clinical Quality Outcomes Compliance with Evidence-Based VTE Prophylaxis DVT/VTE Rate per Bed Day Intelligent Order Set 95% Confidence Interval Improved Outcomes 95% Confidence Interval 95% Confidence Interval 1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 Week • 62.6% decrease in mean DVT/VTE rate • Approximately 302 fewer patients suffering from VTEs each year (for hips at risk only) • $736,578 reduced variable costs; 0.8 days reduced mean LOS A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. 39 95% Confidence Interval IN SUMMARY… A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc. Allscripts Europe • Focussed on establishing meaningful strategic customer relationships • Structured to support big-bang and incremental EPR deployments • Will work with existing suppliers to protect and enhance existing investments • Has committed to a long-term regional presence to support the NHS to overcome key challenges and deliver improved: • • • • Clinical outcomes Patient Safety Operational efficiency Fiscal performance A Connected Community of Health | Copyright © 2013 Allscripts Healthcare Solutions, Inc.