IRSHAD First Objective Dubai Islamic Bank – Knowing the bank and how to be a successful professional in it Vision – Mission – Core Value VISION TO BE THE MOST PROGRESSIVE ISLAMIC FINANCIAL INSTITUTION IN THE WORLD. Vision – Mission – Core Value Mission To maintain and improve our position as the world’s leading Islamic bank through unsurpassed customer service, innovation, growth and consistent employee engagement. Vision – Mission – Core Value Teamwork Serving our customers Respect Growing our people Integrity Community support Proactive Delivering to stakeholders DIB’s History & Overview Established in 1975 First Bank to incorporate the principles of Islam in Banking. Largest Islamic Bank In the UAE. Operates in 85 branches across UAE. International & Local Partnerships: • DIB Pakistan Ltd. • Representative office in Turkey • Jordan Dubai Islamic Bank • Sudan Bank Success Stories… • DIB has earned the respect of its peers around the world for many years, and its leading position has been reaffirmed by the 86 local, regional and international accolades that it has won between 2008 and 2011. • DIB has won awards across diversified areas, including retail, corporate and investment banking, as well as CSR and consultancy services. The bank's most recent awards include being named "Best Islamic Bank in UAE" for the fifth consecutive year by Islamic Finance News, "Best Islamic Bank" in the UAE for 2010 by NY-based Global Finance magazine, "Best Islamic Bank in the UAE" by Asiamoney magazine, and being named winner of the first-ever Pan-Arab emeafinance award for corporate social responsibility. • DIB has been proactive in creating partnerships and alliances at both the local and international level. • The bank has established DIB Pakistan Limited, a wholly owned subsidiary which has a network of 75 branches across 30 major cities in Pakistan. DIB has also started operations in Jordan, with the establishment of Jordan Dubai Islamic Bank Dr. Adnan Chilwan, Chief Executive Officer shares the success story in recent news: Dr. Chilwan, a veteran marketing professional and an Islamic Banker by practice has a career spanning nearly two decades with both reputed conventional and Islamic banks in the gulf region including names like Dubai Bank, Commercial Bank of Qatar, Mashreq Bank, Abu Dhabi Islamic Bank and HSBC. Having previously served as the Deputy CEO for the bank, he provided strong impetus to all business groups during the rather turbulent times following the global financial crisis. His solid business acumen and forward looking approach was instrumental in navigating the bank through the economic downturn as he successfully positioned DIB for growth once the environment improved. Given his experience and proven expertise, Dr. Chilwan was appointed as the Chief Executive Officer of Dubai Islamic Bank in 2013, with a mandate to transform this organization into a world class financial services provider. His visionary leadership has not just been a source of inspiration for the dynamic team at DIB, but is also recognized by external stakeholders where he forms part of the key government-led initiatives as an integral member of their advisory team. DIB’s Achievements - Voted Super Brand Of the Year 2009. - BIZZ Award From World Confederatio n Of Business , USA World Number 1 in Islamic deals: Euro money Islamic Finance Deal 2004 2006 -Best Debt House In UAE (Euromoney Award). -Quality Recognition Award (JP Morgan Chase). 2008 Asia Moneys Islamic award for “THE BEST ISLAMIC BANK IN THE UAE” 2010 The Bankers Top Financial Institutions Ranks DIB Number 1 In UAE and 7th in the World. 2012 Current Achievements – 2013 DIB was recognized as the "Best Islamic Bank 2013" in the Global Islamic Finance Awards Current Achievements – 2013 DIB received “Dubai Human Development Award” from the Department of Economic Development at 18th Business Excellence Awards Code Of Conduct - Overview The adherence to the principles in the Code is the individual and collective responsibility of all employees. The principles outlined in the Code are extremely important because they establish a minimum standard of conduct for all employees at all levels and ensure a consistent and high standard of ethical conduct no matter where a customer, supplier or other person or entity may have contact with DIB. In this module, you will find an overview of the topics in the Code, for more details, please read the complete document More Details in the complete document Code Of Conduct - Overview Responsibilities To DIB • COMPLIANCE WITH SHARIAH PRINCIPLES • PROTECTING DIB ASSETS • COMPUTER RESOURCES • ACCURACY OF RECORDS AND REPORTING • USE OF INTERNET AND EMAIL • EXPENSES • REPORTING VIOLATIONS • INTERNAL AND EXTERNAL INVESTIGATIONS More Details in the complete document Code Of Conduct- Overview Workplace Responsibilities • DISCRIMINATION, BULLYING AND HARASSMENT • NO SMOKING POLICY • ALCOHOL/DRUG-FREE WORKPLACE • SAFETY AND SECURITY IN THE WORKPLACE • ATTENDANCE • DRESS CODE More Details in the complete document Code Of Conduct- Overview Representing DIB To Stakeholders • HONESTY AND INTEGRITY • FRAUD, THEFT OR SIMILAR CONDUCT • KICKBACKS • PROVIDING SERVICES TO OUR CUSTOMERS • GIVING ADVICE • MEDIA, PUBLISHING AND PUBLIC APPEARANCES • ACCEPTING/GIVING GIFTS AND ENTERTAINMENT • SOCIAL ACTIVITIES AND CONTRIBUTIONS More Details in the complete document Code Of Conduct- Overview Investment & Outside Activities • INSIDER TRADING • CONFLICTS OF INTEREST • EMPLOYMENT AND BUSINESS ACTIVITIES OUTSIDE OF DIB • POWERS OF ATTORNEY • USE OF DIB NAME, FACILITIES OR RELATIONSHIPS • RELATED PARTY BUSINESS DEALINGS • PERSONAL FINANCIAL DEALINGS More Details in the complete document Code Of Conduct- Overview Statement Of Personal Accountability • EVERY DIB EXECUTIVE’S, MANAGER’S AND SUPERVISOR'S COMMITMENT • EVERY DIB EMPLOYEE'S COMMITMENT More Details in the complete document Code Of Conduct- Overview Privacy & Confidentiality • PROPRIETARY AND CONFIDENTIAL INFORMATION • PRIVACY OF CUSTOMER INFORMATION • PRIVACY OF EMPLOYEE INFORMATION Legal/Compliance Issues • ANTI-MONEY LAUNDERING COMPLIANCE/KNOW YOUR CUSTOMER • SUSPICIOUS ACTIVITY REPORTING More Details in the complete document How to be a Successful Professional at DIB Start your career at DIB by building your own personal brand. To be a successful professional, aim to benefit from your colleagues’ experience at the bank, but differentiate yourself from everyone else. Achieve Your Personal Brand • What do you want people to think of when you network with them, sell to them, consult or help them, or when you come to them looking for business, a job, or whatever it is that you need? • How do you differentiate yourself from others? What is it that you do & others do not ? Differentiating oneself would be one of the key’s to concentrate on for any employee. This would be a major attribute towards success in ones career path. “STAND- OUT” factor is something that every employee should aim to achieve which would create a personal brand. Elements Affecting Your Personal Brand BODY LANGUAGE PERSONAL IMAGE COMMUNICATION SKILLS YOUR CREDIBILITY THE WAY YOU MANAGE DIFFICULT SITUATIONS YOUR SOCIAL MEDIA PRESENCE Importance of Personal Branding Enhances your self-awareness Helps you clarify and reach your goals Helps you create visibility and presence Differentiate you from others Offers you more control and power Offers you resilience