The Unique Value of Avaya Data Solutions (1st Customer Engagement Edition) Key Topics Leadership Avaya is the demonstrated leader in delivering the value of dependable Data Solutions, empowering Business advancement Vision Our vision is to deliver solutions that are the Industry’s best for always-on availability, streamlined efficiency, & dynamic scalability Strategy The strategy is to focus on those priorities most important to the Enterprise, and to deliver against these better than any other Vendor Roadmap The roadmap aggressively continues development on everyday solutions, plus the next generation Data Center & Wireless LAN © 2010 Avaya Inc. All rights reserved. 2 The Avaya Vision People: Employees, Partners, Customers PLUG & PLAY COMMUNICATIONS Networks Applications What defines a successful network..? © 2010 Avaya Inc. All rights reserved. 3 What IT Executive say Gartner has surveyed Enterprises on their top priorities 1 Always-On 2 Business Continuity & Disaster Recovery 3 Cost Reduction &/or Cost Management 4 Demonstrating Business Value 5 Increasing Rates of Change & Pressure to Move Faster 6 Data Center Space & Power & Cooling 7 Modifying for Virtualization 8 Defining Business-Orientated IT Services & SLAs © 2010 Avaya Inc. All rights reserved. 4 Networking Requirements Summarized 24x7 Availability & Business Continuity Always-On Moving Faster Virtualization Services & SLAs Efficient © 2010 Avaya Inc. All rights reserved. Demonstrating Value Increasing Rate of Change Scalable 5 Wouldn’t it be nice… Have you ever been frustrated by delays in activating new applications and services..? • Wouldn’t it be nice to seamlessly deploy applications across multiple Data Centers in an instant..? Have you ever experienced an outage due to human-error fault during change..? • Wouldn’t it be nice to never again having to configure the Core of the network..? Have you ever wondered why, with all of this complexity, that IT still struggles to respond to the increased rate of change..? • Wouldn’t it be nice to remove entire layers of complexity and deliver real business-centric agility..? © 2010 Avaya Inc. All rights reserved. 6 CIO Challenges Reduce Cost & Improve Time-to-Service Empowering IT to make the Business more efficient Effectively supporting business initiatives Application team & network team coordination Allow IT the ability to simply say “yes” Future-proof infrastructure Eliminating network re-designs IT as the enabler and not the inhibitor Consolidation & explosion of content brings heightened visibility & risk Bigger Data Centers demand improved operational efficiency More application and added complexity drives cost up There is an obvious need to simplify without compromising © 2010 Avaya Inc. All rights reserved. 7 Business Needs Reliably Connecting Users to Content It’s more than just the Data Center Accommodating disruptive technologies Reliable access to content enables business advantage IT Agility & Optimization Faster time to service for business collaboration – meeting the adaptive needs of the Enterprise Agile business requirements, mergers & acquisitions Fit-for-Purpose Today – Future-ready for Tomorrow Delivering the need for increased speed and density within the network today Scalability for the future without over-capitalization © 2010 Avaya Inc. All rights reserved. 8 Avaya’s Virtual Enterprise Network Architecture Delivers Open & Transparent Connectivity Built on a Virtual Services Fabric that is extensible, Enterprise-wide Initial deployment in & between Data Centers to realize the full potential of compute virtualization Increasing the flexibility & scalability of the network Delivering an infrastructure for the Private Cloud © 2010 Avaya Inc. All rights reserved. 9 Avaya’s Unique Value Proposition Always-On Efficient Scalable © 2010 Avaya Inc. All rights reserved. Intelligent components & designs, powerful networking that can be fully trusted to deliver Up to 7X better resiliency Improving the effectiveness of a business by creating a simpler & more effective network Up to 50% better TCO 100% Call Completion even during failure scenarios In-Service Maintenance Up to 40% more energy-efficient Pioneered best-practice design, saving 1/3 equipment Leveraging optimization & Up to 20X better performance organic versatility to meet Satisfying Business growth – scaling from 1G to 100G Business-driven Data growth requirements Virtualized & integrated 10 Avaya Always-On Networking Industry-leading resiliency & availability Sub-second failover delivers application survivability, including Voice & multi-media Consistent network model regardless of size or budget Embedded guard rails to minimize human-error outages In-service maintenance & repair © 2010 Avaya Inc. All rights reserved. “Having such a highly-resilient voice and data platform means I no longer need to focus my IT resources on fire fighting network issues but can concentrate instead on delivering the strategic IT projects that will help grow the Group’s bottom line.” 11 Avaya Efficient Networking Active-Active: all resources available & utilized Optimized designs: buy only what you need Lower power consumption: savings from Data Center to Desktop Consolidation of Voice & Data services Superior TCO: Reduced equipment procurement & operating costs © 2010 Avaya Inc. All rights reserved. “We chose Avaya because it could deliver a solution that was technologically superior, higher in performance and simply more cost-effective than anything offered by its competitors.” 12 Avaya Scalable Networking Highly-effective Clustering dramatically increases capacity & reduces complexity Pioneering next generation Stacking, Wireless, & Data Center scalability Future-ready architectures Increased focus on Software-based & Virtualized delivery Open design philosophy to ensure flexible interoperability © 2010 Avaya Inc. All rights reserved. “With Avaya I can spend the same amount, or less, but get better performance on a network that is easier to manage and maintain. Avaya is definitely the best bang for the buck.” 13 And Now for the Bottom Line 1,600,000 5-Year cost comparison of Avaya & Cisco Systems provides telling results 1,400,000 1,200,000 1,000,000 800,000 600,000 Cisco premium can be over 100% 400,000 200,000 0 Up-front CAPEX is the largest cost comparison component Total CAPEX Maintenance & Support 5 Year Cost Comparison Avaya Cisco 3,000 User Campus LAN Cost Comparison Maintenance and support is not insignificant Power consumption is becoming a consideration © 2010 Avaya Inc. All rights reserved. 14 And Now for the Bottom Line 140,000 5-Year cost comparison of Avaya & Cisco Systems provides telling results 120,000 100,000 80,000 60,000 Cisco premium can be over 100% 40,000 20,000 0 Up-front CAPEX is the largest cost comparison component Total CAPEX Maintenance & Support Avaya 5 Year Cost Comparison Cisco Mid-sized Branch Office WAN Cost Comparison Maintenance and support is not insignificant Power consumption is becoming a consideration © 2010 Avaya Inc. All rights reserved. 15 Global Customers Trust Avaya Finance Government © 2010 Avaya Inc. All rights reserved. Education Hospitality Healthcare Manufacturing 16 The Markets We Serve Ethernet Switching Wireless Networking Unified Branch Access Control Unified Management Branch & Remote Enterprise Campus Data Center Continuing aggressive investment in the Portfolio © 2010 Avaya Inc. All rights reserved. 17 Ethernet Switching Large Core installed-based True end-to-end highavailability solution Refreshed portfolio © 2010 Avaya Inc. All rights reserved. Access 1st & only to break through the Terabit Stackable boundary Core Pioneering Switch Cluster high-availability solution Stackable Chassis High-performance resiliency Modular Chassis Highlights 18 Ethernet Switching Recommendations Product Line Recommended Usage VSP 9000 Data Center & large Campus Core ERS 8800 (10-/6-/3-slot) Core Switch for Campus & Data Center ERS 8300 (10-/6-slot) Core Switch for mid-sized Campus ERS 5000 Series Server Aggregation or Wiring Closet – 5600 Models New deployments & highest performance – 5500 Models Existing 5500 deployments ERS 4500 Series Wiring Closet for the Campus – Gigabit Ethernet Models Better performance, more strategic – Fast Ethernet Models Good value, non-intensive environments ERS 2500 Series Wiring Closet for the Branch Office © 2010 Avaya Inc. All rights reserved. 19 Ethernet Switching Investment Strategy PoE for IP Phones & WLAN Access Points ‘Stackable Chassis’ model for Edge Introduction of next generation core platform: VSP 9000 Today © 2010 Avaya Inc. All rights reserved. Introduction of PoE+ Introduction of nextgen 10G Top-ofRack Continued shift of R&D to Stackable Chassis at the Edge Tomorrow PoE+ pervasive at the Edge Services integration for VSP 9000 Introduction 40G & 100G Interface with Security, CCTV, & Environmental systems Beyond 20 Wireless Networking Discrete Wireless Appliances Unified Solutions Highlights Business Grade 802.11n Solution Unified Next-Generation Architecture Campus WC 8180 Performance Optimization WC 8150/8180 Modular Ethernet Improved Resiliency Seamless Scalability Stackable Ethernet Industry leading voice support Branch WC 8150 Reduced Total Cost of Ownership Access Points Management System © 2010 Avaya Inc. All rights reserved. 21 Wireless Networking Recommendations Product Line Recommended Usage WC 8180 High-capacity controller for large 802.11n Enterprise deployments – up to 256 Aps WC 8180 -16L Wireless controller for smaller 802.11n Enterprise deployments – up to 16 APs WAP 8120 WLAN 802.11n Access Point WMS 8100 WLAN Management System © 2010 Avaya Inc. All rights reserved. 22 Wireless Switching Investment Strategy Avaya WLAN 8100 802.11n portfolio launched Overlay system Optimized support for voice, UC & video Today © 2010 Avaya Inc. All rights reserved. Expanded portfolio Unified Wired/Wireless Split-Plane architecture “Virtualize” WLAN controller Tomorrow Enhanced application functionality – more services converge on wireless Wireless data forwarding in Ethernet switches is mainstream supporting higher bandwidth and lower latency needs of applications Beyond 23 Unified Branch Up to 5X reliability & 2X performance advantage over market leader Tighter integration between all Branch devices WAN Core Highlights Delivers the survivable SIP Voice platform for the Branch © 2010 Avaya Inc. All rights reserved. Branch 3rd-party compatibility with SIP Call Servers & IP Phones 24 Unified Branch Recommendations Product Line Recommended Usage SR 8004/8008/8012 Core Routers for Central sites/Data Centers: 8012 features redundant Processors SR8002 Traditional WAN Router for the Branch SR 4134 Converged multi-service Router for large Branch or Campus SR 3120 Traditional WAN access Router for mid-sized Branch & Regional sites SR 2330 Converged access router for small and medium branches SR 1000 Series Traditional WAN access Routers for small to mid-sized Branches © 2010 Avaya Inc. All rights reserved. 25 Unified Branch Investment Strategy Survivable SIP Gateway Enhanced OCS support New platforms (lowend, SOHO) Routing and security Enhanced SIP support Enhanced Routing, SIP & Security Integrated SCS and OCS Enhanced Security and VPN support Centralised WLAN Controller Today © 2010 Avaya Inc. All rights reserved. Tomorrow Beyond 26 Access Control End-to-end integrated security Device-agnostic Health scans across LAN & VPN VPN Appliances Open, Standards-based approach Secure Network Access End-point security innovation Identity Engines Highlights Award-winning security solution © 2010 Avaya Inc. All rights reserved. 27 Access Control Recommendations Product Line SNAS 4070 & 4050 Identity Engines Recommended Usage For existing SNA engagements, captive portal requirements, Microsoft NAP Integration – up to 22,000 concurrent endpoints for 4070 & 12,000 for 4050 For all new NAC engagements, with Avaya and non-Avaya LAN environments - Ignition Server Centralized authentication & authorization for clients attempting network access - Ignition Posture Device health assessments for endpoint security policy compliance - Ignition Analytics Reporting engine – User info, failed authentications, usage summaries, etc - Ignition Guest Manager Allows Front Desk staff to create temporary Guest User Accounts © 2010 Avaya Inc. All rights reserved. 28 Access Control Investment Strategy 802.1X-based Access Control Universal network visibility Software-only delivery (VMware) or Appliance Enhanced security & policy management Today © 2010 Avaya Inc. All rights reserved. Tomorrow MAC Layer encryption provides end-to-end privacy Compliance embedded in Desktop OS Beyond 29 Unified Communications Management Highlights Application co-residency delivers lower CAPEX & OPEX Provides integrated workflows for managing unified communications networks Integrated workflow reduced errors Subscriber Manager Virtualization Performance & Fault Manager Enterprise Policy Manager IP Flow Manager Increased multi-vendor support Simplified system admin configuration simplifies use Network Resource Manager Configuration & Orchestration Management © 2010 Avaya Inc. All rights reserved. 30 Unified Communications Management Investment Strategy Introduced single unified management domain Today © 2010 Avaya Inc. All rights reserved. Increased integration Increased multivendor support Tomorrow Evolving into a SOA architecture Fewer, more versatile applications Beyond 31 Summary & Next Steps Enterprises identify Reliability as the #1 priority Avaya focuses on delivering Always-On reliability, that is also efficient & scalable Leadership Avaya has a modern, refreshed portfolio that continues to be enhanced & developed Leading Enterprises all over the globe trust Avaya for reliable Data Networking Let us detail our valuable, Business-centric Next Steps Differentiation We can also model your Networking requirements to demonstrate our Energy-Efficiency & TCO advantages © 2010 Avaya Inc. All rights reserved. 32 Definition of a successful network..? It’s the one you don’t have to think about… © 2010 Avaya Inc. All rights reserved. 33 © 2010 Avaya Inc. All rights reserved. 34