Amir Hameed Technical Sales Leader - Americas 14 - 16 November 2012 | Cancun, Mexico Americas Tech Sales Sales Engineers Consulting Systems Engineers New Product Introduction Channel Enablement Business Development Applications Sales Specialists Tech Sales is responsible for driving profitable revenue growth and successful NPI through strategic solution evangelism, thought leadership and technical sales for our most complex opportunities and through direct customer facing engagement and the technical enablement of our key partners and SE community across Americas. 14 - 16 November 2012 | Cancun, Mexico Powerful SE Community • NPI for Avaya SEs and Partner SE’s • Full week virtual event with SE breakout sessions • Modular Program that covers certification and design • Competency beyond certifications • Weekly pre-sales sessions on all Portfolios • Over 30,000 views since inception • Available in Live session, Downloadable, Streaming, Podcast 14 - 16 November 2012 | Cancun, Mexico FY12 Results • 460+ SEs from 100 Partners • LATAM, Brasil and Canada • 200+ PARTNERS • 600+ SEs • Bootcamps, Webinars, 1-1s Avaya Networking • Hands On Workshops in all regions Rapid Ramp for 9 Distis, 80 Partners • Technical SE Sessions with Demo equipment • –30+ Sessions, 120+ Partners, 300+ SEs • IDE Bootcamps • 3 New Distinguished Systems Engineers US Channel Tech Sales Focus Disti SISP Tools Enablement Nationals Channel Tech Sales Programs Territory & Named CSEs Networking On Boarding SME Applications Contact Center UC: Desktop, Sipera Video Networking US FY13 Priorities Partner Tools – Avaya Solution Kit (ASK Platform) • • – Avaya Tech Connect expands to Avaya Sales Connect • Avaya Sales Connect will focus on solution selling, competitive differentiators Avaya investment in partners – – – – Complete Enterprise Demo System In A Box Virtualized Single Server with Time-To-Demo Under 15 Minutes Designated CC Specialists for our top 19 Partners Designated Networking Specialists (Networking Accelerators) to increase Networking attach rate NPI Focus: Networking, RADVISION, Sipera Help raise levels from silver to gold and gold to platinum Drive Avaya brand preference and differentiation through applications Focus on Networking – Avaya Technology Forum - building competency around networking will be held in Orlando February 26 - 28th Canada FY13 Priorities • Increased Focus with Partners on strategic solutions and emerging markets – – • Formal Enablement team to increase PSAT – • 5 day Select ACIS certified Partner Installers , deep dive into AACC Data Increase Attach Rate – – • National APDS Bootcamp training Call Center Growth and Capability – • Consistent approach to enablement and NPI Video Revenue Growth over 200% – • Video, CC, UC, Networking, Cloud , Virtualization Services Drive SME Business value adoption Data hands on Bootcamps through Distribution Data Roadshow UC Attach Growth and capability – – UC Bootcamp to increase capability over APDS base Collaboration PODS and Virtualization workshop CALA FY13 Priorities • Radvision Growth of 100% – – • Data Increase Attach Rate – – • Radvision sales driven by Demo’s and PoC’s Attack Microsoft Lync installed base positioning ACE solutions with PoC’s Increase Proof of Concept (PoC) activities in top accounts Continuous focus on enablement - • Data Roadshowsh – Starting Nov 26 Continue ERS hands-on training – partners and prospects Increase PoC to support opportunities – – – • Building local labs / training in language Focus on the Avaya installed base ESEP UC, Radvision Deep Dive, Networking Roadshow, Contact Center ESEP IP Office Server Edition training in order to increase midmarket presence