Maintenance workshop 25.11.2010
Herwig Chantrain
Division Safety & Quality Manager
GDF SUEZ Energy Services
BU Power & Gas
Companies
BU France
Installations and
Related Services
BU France
Energy Services
BU Tractebel
Engineering
BU
Belgium
Turnover
Manpower
BU
The Netherlands
BU
International
1,65 B€
11.500
I Oil, Gas & Power
Fabricom IO (B), Fabricom AS (N), Fabricom Contracting Ltd (UK),
Fabricom Offshore Services (UK), Fabricom bv (NL)
I
Airport
Solutions
Cofely Airport Services (Paris, Brussels, Montreal),
Logan Teleflex (Hull, Paris, Brussels, Louisville)
Maintenance workshop
25/11/2010 | 2
Organisation chart Belgian Operations
Roads South
Underground
Buildings
Security
Roads North
Substations
Dept. South
Ports/Marine
Systems
Environment
Lines
Dept. North
Waterways/Airports
Networks
Rail
High Voltage
Dirk Van Belle
Distribution
Jacques Ampe
Waterways, Airports, Ports, Marine & Buildings
Peter Scheirs
Communication & Security
André Coppens
Rail, Roads, Environment
Mark Dirckx
Belgian Operations
Luc De Winter
General Manager
Industry North
Steven Saerens
Dept. Piping & Mechanical
Steven Saerens
Julien Haesen
Dept. Electrical & Instrumentation
Marc Van Cutsem (Projects NC)
Guido Vidal (Frame Agreements NC)
Marcel Bertjens (NE)
Dominique Vervecken (NW)
Dept. Process Solutions
Dominique Vervecken
Industry South
Bernard Arimont
Energy & Environment
Johny Hermans
Maintenance, Services & Panels
Philippe Deneve
Dept. Piping & Mechanical
Vincent Ringlet
Dept. Energy & Environment
Arthur Meersman
Dept. Panels
Serge Van den Eynden
Dept. Underground Piping
Jean-Pierre Coucke
Dept. Energy Services
Michel Kersten
Dept. Maintenance
Rudy Casier
Dept. Electrical & Instrumentation
Philippe Cession
Patrick Roosen
Dept. Maintenance & Process Solutions
Philippe Delmelle
Dept. Specialised Services
Eddy Willems
Dept. Mechanical Workshops
Eddy Francken
Dept. Zelzate Hub
Willy Tollenaere
Maintenance workshop
25/11/2010 | 3
Maintenance on Site
Maintenance on Site
Key elements
24/7 service

Total maintenance of process and utility plants

Maintenance of rotating equipment
 Turbines, compressors, pumps, onshore wind farms,
blowers, gearboxes,…
Multidisciplinary teams
 Partnership with equipment manufacturers
3 locations
 Condition monitoring (vibration measurement, oil
Back-up support from
workshops
Maintenance workshop
analysis, infrared images,…)
 Re-engineering of pumps

Lubrication contracts

Maintenance in nuclear power plants

Maintenance in incinerators
25/11/2010 | 5
Safe Maintenance
Risks during maintenance

Energy on the systems (electricity, pressure, chemical products)

Lack of knowledge of the installation (outsourcing)

Pressure of time (trouble-shooting, intervention)

Communication (linguistic problems, difference in safety culture
and perception)

Choice of partners based on costs

High demands – low costs
Maintenance workshop
25/11/2010 | 7
Target : zero fatal incidents
High costs
Loss of image
Criminal
prosecution
Human harm
Maintenance workshop
25/11/2010 | 8
Rules
Multinational
Contractor
X number
of
customers
Subcontractor
(SME)
Local legislation
+
Global standards
+
Site rules
+
Contractor rules
+
Company rules
Maintenance employee
Maintenance workshop
25/11/2010 | 9
Pressure on the maintenance employee

Qualified in his/her specialty

Extra qualifications

Knowledge of the safety rules

Administration

Linguistic skill

Salary
Maintenance workshop
25/11/2010 | 10
Large structures vs SME
“You don't have to start out understanding each other. You have to
end up understanding each other.” (Buddingh)
Different safety cultures
Large structure
SME

Unrealistic safety
demands

Don’t follow their
own safety rules

Limited safety
policy

Deviate from safety
rules when urgent


Tolerance policy
Maintenance workshop
Different
safety cultures
Unqualified
personnel

Few means
Many demands for
the person carrying
out the work


Linguistic problems

Fraud
25/11/2010 | 12
Collaboration
Doing everything oneself, is adding up. Collaborating is multiplying.
Working with a third party – European legislation
employer
information
instructions
third parties
instructions
+
check instructions
+
training
training
training
employee
Maintenance workshop
employee
25/11/2010 | 14
Contractor management

Good communication between the different partners

Screening partners – database

Not only impose rules but also coaching
Contractor manager
•
•
•
•
•
•
•
Maintenance workshop
white crow
Trainings (in own workshop)
Contractor days
Joint purchase
Expertise Safety Manager
Audit
Risk analysis
Site visit
25/11/2010 | 15
Contractor management

Need each other in order to achieve objectives

Consider subcontractors as own employees

Incorporate all safety data in own statistics




Enhance standard with all partners (at times educate
customer, mostly customer high demands)
Uniform rules different companies
VCA (safety checklist for contractors) http://www.besaccvca.be/nl/vca
Exchange data
Maintenance workshop
25/11/2010 | 16
“There are risks and costs to a program of action,
but they are far less than the long-range risks and costs
of comfortable inaction.”
John Fitzgerald Kennedy